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SureCritic / Repair Shop / Hilo Auto Service
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Hilo Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(28 Reviews)
93
Write a Review
Schedule Appointment

Score Details

5 stars
96%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
3%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
93
Net Promoter Score ®

Business Details

About

We sell new tires all make & models / Tires Services Tune-ups Oil Change Transmission repair Computer diagnostics - foreign and domestic cars Brake services / new brakes Shocks and struts Air conditioning and cooling systems Batteries Belts, hoses All major repairs. We sell new tires all make & models / Tires Services Tune-ups Oil Change Transmission repair Computer diagnostics - foreign and domestic cars Brake services / new brakes Shocks and struts Air conditioning and cooling systems Batteries Belts, hoses All major repairs.

Categories
Repair Shop, Auto Maintenance, Tire Sales and Repair
Contact
(909) 755-5131
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 5:00 PM
Sun
closed
* Pacific Time (Us & Canada)
8768 Archibald Ave Unit 2 And 3 Rancho Cucamonga, CA 91730
Get Directions
Hilo Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(28 Reviews)
Write a Review
Recent Reviews
KS
kimberly s.
Monrovia, CA
Scion tC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
10
Great service
I've been going to Hilo for 30 years. Always makes me feel like family. Fair service and friendly workers.
KO
KEN O.
Kia Sorento
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
Outstanding service!
I'm a first time customer, and was very impressed with the service and quality of their work! Very helpful, and very reasonable rates! And,they are open Saturdays! I have already given 3 referrals, to family and co workers!
Verified Customer
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Thank you job well done.
Angelica did her best to get thru the long line of guests. Thank you.
Verified Customer
Tesla Model 3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
9
Fast and easy
Young lady that was in the front desk was very professional.
SA
SERGIO A.
Chevrolet Bolt EUV
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
My experience
The young lady that helped me was fast and courteous, I went in for an Uber inspection and she got me out in 20 minutes. She was very helpful and answered any questions I had. I would recommend this place to anyone.
AG
AXEL G.
Toyota Corolla
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/24/2025
verified customerVerified Customer
0
First and last time I bring my car here
So I bring in my car for an inspection and as soon as I drive out of the parking lot, my front brakes stop working... what is the probability of that? Or is that just a coincidence? Note that this car is aways serviced at the dealership.
The Team from Hilo Auto Service responded on 05/29/2025 05:58 PM

Sorry to hear this happened to your vehicle Axle.  I can assure you, we only did the uber inspection and we did nothing to jeopardize your brakes. If you would've came back and brought this to our attention, we would've been happy to take a look at your brakes for you. 

FB
FRANKLIN JR B.
Tesla Model S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Car inspection for Uber
The place was very clean and the staff were so friendly and helpful.
DM
Dina M.
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Uber inspection
Very friendly staff and Angie very helpful thanks guys for your service
MH
MARTHA H.
Chevrolet Traverse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Great customer service
Front desk was kind and answered all my questions.
MC
mark c.
BMW 4 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Consistently Excellent Service
I’ve been bringing mine and my kids and parent’s vehicles to Hilo Auto Service for many years. Alfred, German, Rene, and Angelica are true professionals who not only provide excellent auto service, but also exceptional customer service. I highly recommend anyone who’s looking to have their vehicle serviced to bring it to the team at Hilo Auto Service.
LR
LUIS R.
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Great customer service and quick service
Came in to an inspection on my vehicle they were able to finish in a very timely manner and even addressed the issues that the car had.
EH
EMAD H.
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Practical
Honest, fast, affordable
MS
MICHELLE S.
Audi Q5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Great service
Very friendly, fast and efficient.
MM
MARTHA M.
Toyota C-HR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Vehicle inspection
Took my car for inspection personal was very friendly and nice fast service
WC
WAYNE C.
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Fast and easy Uber Inspection
I called the store in advance to see if they were available and they said I could walk in and get my car inspected for Uber. The process took less than 30 minutes They had coffee and water available in a restroom The attendant at the cashier was polite.
Displaying Review 1 - 15 of 28 in total
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