Overview

Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5Overall Rating 4.56/5rating 4.56

2226 Reviews

ReScore Reviews™ (38)

ReScore
Overall Rating 4.4473705/5Overall Rating 4.4473705/5Overall Rating 4.4473705/5Overall Rating 4.4473705/5rating 4.4473705
Original
Overall Rating 2.23684/5Overall Rating 2.23684/5rating 2.23684rating 2.23684rating 2.23684
92% Would Recommend
90% Business Response
Latest Review 1 day ago

Reviews


Verified Customer
Bluffton, SC
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Courteous service
This is only about my last visit. I am totally satisfied with the service I was rendered, which was professional, prompt and courteous.

JP
Joseph P.
Hilton Head Island, SC
2013 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Service fast and effective
Found electrical problem and all good since.

GH
Gregg H.
Beaufort, SC
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Taking care
The service advisors are fantastic. The entire service crew takes care of my car, and me!
A refreshing difference!

Verified Customer
Hardeeville, SC
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Good deals on new vehi less and great customer service
Na

JC
John C.
Bluffton, SC
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Accommodating
Desk very helpful

RW
Robert W.
Okatie, SC
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019 Category: Service
Bob W
Service was top grade!

AF
Adam F.
Beaufort, SC
2019 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/18/2019 Category: Service
Persistence Pays Off
Had some issues with a newly purchased vehicle and the team at Hyundai continued to take the car in and continued to try and fix the issue until they figured it out. It has been a week or so and I have not experienced the issue since the most recent fix. I think they took care of it.

DB
David B.
Savannah, GA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
Recall work
Fast, friendly and great service.

RB
Robert B.
Bluffton, SC
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
clean, well organized dealership
Very professional, courteous staff.

TK
Tracy K.
Savannah, GA
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Great service
Mickey always takes care of me and he is very courteous and professional

VL
Valerie L.
Bluffton, SC
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
The people in the service area
Everyone is very courteous and helpful, the whole experience is relaxing.

Verified Customer
Bluffton, SC
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Service is great. Deals are great
Love everyone here. Except the three in the middle. Just be patient with your sales rep and finance people. Service staff is great.

TS
Thomas S.
Hilton Head Island, SC
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
professionalism
The service was for a recall. It was done without hassle which I appreciate.

AB
Alan B.
Bluffton, SC
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Great service
Great Experience

MT
Melissa T.
Bluffton, SC
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/14/2019 Category: Service
Stay away
If you want to be up sold while coming in for 3!!! recalls on your vehicle, told you need tires after you just replaced them the previous month, than this place is up your alley! There is nothing worse than not being financially in the perfect spot and have the feeling as though your car is a lemon. Just to diagnose your vehicle it's $115! I had 3 recalls preformed on my car and was told I needed 3 new tires, a wheel alignment and also needed to find out why EVERY SINGLE dash light is on right now which for a new sensor is $800+. I will never buy a Hyundai again nor use this dealership who isn't honest.
JESSICA C., Service Director from Hilton Head Hyundai responded on 02/15/2019

Thank you for your feedback. We as your service facility are responsible and obligated to let you know of potential or current concerns with your vehicle. By no means are you required to take care of those repairs but we do have to bring them to your attention. If there was a financial burden I am always willing to look at each situation and assist where I can.

Thank you,

Jessica Cody
Service Director
Hilton Head Hyundai
(843)208-1234
jmarsh-brown@hiltonheadhyundai.com

"Treat people as if they were what they ought to be, and you help them become what they are capable of being."

--Johann Wolfgang von Goethe

RF
Richard F.
Bluffton, SC
2018 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/13/2019 Category: Service
Owner
All fine

Verified Customer
Pooler, GA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/13/2019 Category: Service
Pleasant atmosphere & customer service.
It would be great if you had USB and charging accommodations available while customers wait for service. Still— this location is far better than Peacock Savannah!

Verified Customer
Bluffton, SC
2010 Hyundai Genesis Co
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2019 Category: Service
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JA
Jean A.
Bluffton, SC
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Service Department
They are professional, friendly and serviced our vehicle quickly

Verified Customer
Hilton Head Island, SC
2018 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Excellence
Usual excellent service everyone very friendly quick service just one complaint they don't have tea available just coffee