Overview

Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5rating 4.53

1726 Reviews

ReScore Reviews™ (36)

ReScore
Overall Rating 4.4999989/5Overall Rating 4.4999989/5Overall Rating 4.4999989/5Overall Rating 4.4999989/5rating 4.4999989
Original
Overall Rating 2.2/5Overall Rating 2.2/5rating 2.2rating 2.2rating 2.2
91% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews


PR
Patsy R.
Hilton Head Island, SC
2016 Hyundai Sonata
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/18/2018 Category: Service
good service employees
Concerned about service if moving to Ohio which is a possibility in the future.

Anonymous avatar
Verified Customer
Okatie, SC
2014 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
In and out
My car was taken in for routine maintenance. Had an appointment and my car was taken right on time. Staff are very pleasant.

JR
Jr R.
Bluffton, SC
2017 Hyundai Sonata
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/17/2018 Category: Service
Was good
Good

Anonymous avatar
Verified Customer
Bluffton, SC
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Excellent Service
Justin, the service writer, makes everything quick and easy.

LM
Laura M.
Okatie, SC
2018 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Very good, efficient, friendly
Good job, helpful and friendly

EF
Ellen F.
Bluffton, SC
2014 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Maintenance Appointmemt
Quick response for maintenance ... got the service center early and was taken right away!

JL
Jennifer L.
Hilton Head Island, SC
2014 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Excellent service
Punctual service and helpful, professional staff. Had two product recalls and they took care of both right away, and they made sure everything else was in great shape.

JC
Jacqueline C.
Okatie, SC
2018 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Great device that’s why I bought another Santa Fe from this dealer!
Made appointment got there in time and was out in less time than expected. How can you beat that with a friendly and eager staff that wants to work for you!

MF
Molly F.
Okatie, SC
2016 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Friendly staff, excellent service
I've never had a problem with Hilton Head Hyundai. I can always get a service appointment when I need one, and the work is done within, if not sooner, than their estimated time. Plus they have great cookies and coffee to keep me entertained while I wait!

RY
Ray Y.
Bluffton, SC
2016 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Austin
Does a great job

AB
Alan B.
Hilton Head Island, SC
2015 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Customer service
Justin in customer service was great we where there for a short period and where heading home and had steering issue which they diagnosed problem but did not have time to get it fixed because we where heading north the next day. We had routine service done promptly and gave us a diagnosis to tell local Hyundai dealership in IL.

GH
Gordon H.
Hilton Head Island, SC
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
first visit
Great first visit to the Hyundai dealership. Very comfortable waiting room and the work was completed quickly and all employees were informative and very nice. I definitely will return. Thanks Hyundai . Gordon Holmes

LV
Louis V.
Okatie, SC
2018 Hyundai Sonata
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/15/2018 Category: Service
First complimentary new car service
Average:
We had two issues: 1. Soft feel to steering with occasional drift, and 2. Front passenger window does not seem to completely close - - if you deploy button to close seconds after closing it the first time, window moves up again a little bit.
Service department stated that both issues are normal ??
JESSICA C., Service Director from Hilton Head Hyundai

Thank you for speaking with your advisor. We look forward to your next service visit.

Jessica Cody
Service Director
Hilton Head Hyundai
(843)208-1234
jmarsh-brown@hiltonheadhyundai.com

"Treat people as if they were what they ought to be, and you help them become what they are capable of being."

--Johann Wolfgang von Goethe

Anonymous avatar
Verified Customer
Okatie, SC
2018 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
service
good
JESSICA C., Service Director from Hilton Head Hyundai

Thank you for being an awesome client!!

Jessica Cody
Service Director
Hilton Head Hyundai
(843)208-1234
jmarsh-brown@hiltonheadhyundai.com

"Treat people as if they were what they ought to be, and you help them become what they are capable of being."

--Johann Wolfgang von Goethe

Anonymous avatar
Verified Customer
Bluffton, SC
2017 Hyundai Elantra
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
05/14/2018 Category: Service
Not comunication
Nobody called me to update the status of the parts were pending
JESSICA C., Service Director from Hilton Head Hyundai

Thank you for your feedback. I did leave you a voice message on the number we have listed for you. Please return my call when you have a chance.

Jessica Cody
Service Director
Hilton Head Hyundai
(843)208-1234
jmarsh-brown@hiltonheadhyundai.com

"Treat people as if they were what they ought to be, and you help them become what they are capable of being."

--Johann Wolfgang von Goethe
JESSICA C., Service Director from Hilton Head Hyundai

Thank you for speaking with me. I hope your issue was resolved. We look forward to your next service visit.

Thank you,

Jessica Cody
Service Director
Hilton Head Hyundai
(843)208-1234
jmarsh-brown@hiltonheadhyundai.com

"Treat people as if they were what they ought to be, and you help them become what they are capable of being."

--Johann Wolfgang von Goethe

LS
Layoya S.
Hardeeville, SC
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2018 Category: Service
Excellent service
Great as always
JESSICA C., Service Director from Hilton Head Hyundai

Thank you for your 5 Star Review!

Jessica Cody
Service Director
Hilton Head Hyundai
(843)208-1234
jmarsh-brown@hiltonheadhyundai.com

"Treat people as if they were what they ought to be, and you help them become what they are capable of being."

--Johann Wolfgang von Goethe

Anonymous avatar
Verified Customer
Bluffton, SC
2013 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Service
No complaints. Friendly.

Anonymous avatar
Verified Customer
Bluffton, SC
2014 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Great service
Great job by service advisor Justin
JESSICA C., Service Director from Hilton Head Hyundai

Thank you for the Great Review!! I will pass this along to Justin!

Jessica Cody
Service Director
Hilton Head Hyundai
(843)208-1234
jmarsh-brown@hiltonheadhyundai.com

"Treat people as if they were what they ought to be, and you help them become what they are capable of being."

--Johann Wolfgang von Goethe

AG
Alan G.
Bluffton, SC
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Professionalism
Had an excellent first time visit. Oil changed and the car was immaculate inside and out on return.
JESSICA C., Service Director from Hilton Head Hyundai

Thank you for your wonderful review!! We look forward to your next visit!

Jessica Cody
Service Director
Hilton Head Hyundai
(843)208-1234
jmarsh-brown@hiltonheadhyundai.com

"Treat people as if they were what they ought to be, and you help them become what they are capable of being."

--Johann Wolfgang von Goethe

Anonymous avatar
Verified Customer
Port Royal, SC
2013 Hyundai Sonata
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/11/2018 Category: Service
Friendliness/Nice Facility
Customer service was great, good communication
JESSICA C., Service Director from Hilton Head Hyundai

Thank you for your feedback, is there anything we can do in the future to earn 5 Stars?

Jessica Cody
Service Director
Hilton Head Hyundai
(843)208-1234
jmarsh-brown@hiltonheadhyundai.com

"Treat people as if they were what they ought to be, and you help them become what they are capable of being."

--Johann Wolfgang von Goethe