Overview

Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5Overall Rating 4.53/5rating 4.53

1799 Reviews

ReScore Reviews™ (37)

ReScore
Overall Rating 4.4324324/5Overall Rating 4.4324324/5Overall Rating 4.4324324/5Overall Rating 4.4324324/5rating 4.4324324
Original
Overall Rating 2.21622/5Overall Rating 2.21622/5rating 2.21622rating 2.21622rating 2.21622
92% Would Recommend
100% Business Response
Latest Review about 9 hours ago

Reviews


RB
Rusty B.
Bluffton, SC
2017 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2018 Category: Service
Friendly Helpful Staff
Very friendly and professional. They worked really hard to diagnose my issue, and everything seems to be working well.

LS
Lorraine S.
Hilton Head Island, SC
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018 Category: Service
Good job
Service began on time, completed quickly and the cost as quoted. They provided relevant feedback

Anonymous avatar
Verified Customer
Okatie, SC
2011 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Excellent service
Excellent service

EF
Eugene F.
Okatie, SC
2018 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Terri
Friendly and told me one hour for the oil change and that’s all it took

Anonymous avatar
Verified Customer
Saint Helena Island, SC
2013 Hyundai Sonata
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/21/2018 Category: Service
Great service rep--missing in the small details
Austin was very polite and responsive. Car was done in a timely manner. What did I miss? The old service reminder sticker wasn't removed and replaced with a new one. The former multi-colored inspection report was missing--perhaps it's now combined with the invoice? And lastly, I believe the car is washed before being returned. Doesn't have to be a detailing, but I'd think the bird droppings should have been removed!

GB
Gail B.
Okatie, SC
2010 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Service
Went for service. Everyone was nice, pleasant and job was done. Great job to all

DK
Deanna K.
Bluffton, SC
2011 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Dependable
On time & thorough!

RR
Robert R.
Okatie, SC
2014 Hyundai Equus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Great service staff
Mickey Harvest is a very professional and friendly service manager.

Thanks again for the outstanding service.

Bob Reisinger

Anonymous avatar
Verified Customer
Hilton Head Island, SC
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Recent Service
The service department is amazing! They are professional, courteous, and very efficient...got the job finished in a timely manner.... I

LT
Lil Ann T.
Ridgeland, SC
2014 Hyundai Elantra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2018 Category: Service
Good service
First time at this facility. Service was friendly & efficient, wait time was a little bit longer than expected. Would likely return for future needs.

TP
Thomas P.
Okatie, SC
2016 Hyundai Azera
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Good service
Quick service as usual

DV
David V.
Bluffton, SC
2005 Hyundai Tucson
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2018 Category: Service
Quick and easier than expected
Quicker service than expected. Service rep who helped me was very friendly.

Anonymous avatar
Verified Customer
Bluffton, SC
2018 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Service
Excellent customer service, fast and clear

RH
Richard H.
Okatie, SC
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
You R the Best!!
Great employees and wonderful & knowledgable service!

MQ
Mary Q.
Okatie, SC
2017 Hyundai Ioniq Hybr
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Oil change
I was surprised to learn that my car needed synthetic oil at a very significantly higher cost than I’d ever paid previously.
My service rep.was very helpful in answering my questions, and patient in giving me the answers I needed.

Anonymous avatar
Verified Customer
Okatie, SC
2018 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2018 Category: Service
Recall
Quick fix
Very helpful
JESSICA C., Service Director from Hilton Head Hyundai responded on 06/18/2018

Thank you for your review and your business!

Jessica Cody
Service Director
Hilton Head Hyundai
(843)208-1234
jmarsh-brown@hiltonheadhyundai.com

"Treat people as if they were what they ought to be, and you help them become what they are capable of being."

--Johann Wolfgang von Goethe

WN
William N.
Hilton Head Island, SC
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
On time service. Frieendly people.
Took care of all my concerns.
JESSICA C., Service Director from Hilton Head Hyundai responded on 06/18/2018

Thank you for your review!!

Jessica Cody
Service Director
Hilton Head Hyundai
(843)208-1234
jmarsh-brown@hiltonheadhyundai.com

"Treat people as if they were what they ought to be, and you help them become what they are capable of being."

--Johann Wolfgang von Goethe

SA
Shawn A.
Bluffton, SC
2012 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Service
90k service
JESSICA C., Service Director from Hilton Head Hyundai responded on 06/18/2018

Thank you for your business and your 5 star review!!

Jessica Cody
Service Director
Hilton Head Hyundai
(843)208-1234
jmarsh-brown@hiltonheadhyundai.com

"Treat people as if they were what they ought to be, and you help them become what they are capable of being."

--Johann Wolfgang von Goethe

CS
Cynthia S.
Hardeeville, SC
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Cynthia Salters
Great service as always

Anonymous avatar
Verified Customer
Beaufort, SC
2010 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Great Service from Justin
Justin was very professional in every way and very patient with all of my questions about warranty coverage, etc.
Thanks for a good experience.