Homer Skelton Hyundai


Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

1148 Reviews

ReScore Reviews™ (13)

ReScore
Overall Rating 4.6153862/5Overall Rating 4.6153862/5Overall Rating 4.6153862/5Overall Rating 4.6153862/5rating 4.6153862
Original
Overall Rating 2.30769/5Overall Rating 2.30769/5rating 2.30769rating 2.30769rating 2.30769
96% Would Recommend
100% Business Response
Latest Review about 5 hours ago
Ruth G. on 04/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
I was taken care of quickly, when I unexpectedly got a nail in my tire.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/22/2018 07:57 AM
Peggy B. on 04/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
The people in the service department are friendly, courteous and I have confidence in them. I have never been pushed to buy anything I did not need. I feel like I can trust them with my car.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 04/12/2018
Service Type: Maintenance
Review Created: 04/19/2018 12:32 PM
RONALD W F., SERVICE MANAGER at Homer Skelton Hyundai responded on 04/19/2018

THANKS!!!

RONALD FREE
SERVICE MANAGER
662-890-0100
ronnifree@aol.com
Verified Customer on 04/18/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Thank you "
Thank you
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/18/2018 12:30 PM
RONALD W F., SERVICE MANAGER at Homer Skelton Hyundai responded on 04/18/2018

Thanks for your response and we will try for a 5 star next visit

RONALD FREE
SERVICE MANAGER
662-890-0100
ronnifree@aol.com
Natalie H. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service! "
Great service but definitely miss the can goods discount for the food bank and oil change discount
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/18/2018 10:49 AM
RONALD W F., SERVICE MANAGER at Homer Skelton Hyundai responded on 04/18/2018

Thanks for the response and watch your email for upcoming service specials..

RONALD FREE
SERVICE MANAGER
662-890-0100
ronnifree@aol.com
Cynthia B. on 04/18/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"They respond to your requests promptly"
I'm satisfied with the service I received.
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 04/11/2018
Service Type: Repair
Review Created: 04/18/2018 08:52 AM
RONALD W F., SERVICE MANAGER at Homer Skelton Hyundai responded on 04/18/2018

Thanks for your response and we will try for a 5 star next visit

RONALD FREE
SERVICE MANAGER
662-890-0100
ronnifree@aol.com
Lawonda K. on 04/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The entire crew!"
Rick Flint is my sales guy! And, everyone in service department are always helpful and nice!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 04/12/2018
Service Type: Repair
Review Created: 04/17/2018 10:02 AM
RONALD W F., SERVICE MANAGER at Homer Skelton Hyundai responded on 04/17/2018

THANKS!!!and we appreciate your business

RONALD FREE
SERVICE MANAGER
662-890-0100
ronnifree@aol.com
Neal S. on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good servce"
No comments
Vehicle: 2018 Hyundai Santa Fe S
Category: Service
Service Date: 04/12/2018
Service Type: Repair
Review Created: 04/16/2018 11:23 AM
RONALD W F., SERVICE MANAGER at Homer Skelton Hyundai responded on 04/16/2018

Thanks for the response and business

RONALD FREE
SERVICE MANAGER
662-890-0100
ronnifree@aol.com
Shirley W. on 04/15/2018
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Recent first maintenance on my 2017santa Fe"
Very disappointed in the service. Oil change was done but no explanation of when next maintenance would be due. Also had to tell them it was time to rotate my tires. I am just glad I happened to read that in the manual or it wouldn’t have been done. I would like the service technician to be aware of what needs to be done at my maintenance checks without me having to tell them.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 04/10/2018
Service Type: Maintenance
Review Created: 04/15/2018 07:23 PM
RONALD W F., SERVICE MANAGER at Homer Skelton Hyundai responded on 04/16/2018

Thanks for bringing this to our attention.we dropped the ball on your visit.no excuses.if you bring this email next visit will be free oil and filter change.thanks for letting us know

RONALD FREE
SERVICE MANAGER
662-890-0100
ronnifree@aol.com
Verified Customer on 04/14/2018
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Regular customer "
The service repair was great, went in for a wheel bearing. So far the issue seems to be resolved.

Also got the inside of my car detailed and it was only fair, had to clean some areas in the inside myself.

Love the location just wish the tech paid a little closer to details

The staff is great.
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 04/09/2018
Service Type: Maintenance
Review Created: 04/14/2018 06:10 PM
RONALD W F., SERVICE MANAGER at Homer Skelton Hyundai responded on 04/16/2018

thanks fo rthe response.we have reached out to the supervisor in dteail department and we will be in touch with you.sorry for your experience..

RONALD FREE
SERVICE MANAGER
662-890-0100
ronnifree@aol.com
Verified Customer on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai Service @ Homer Skelton"
Happy with their service & their price for oil change & filter. Plan to be a repeat customer.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 04/06/2018
Service Type: Repair
Review Created: 04/11/2018 05:48 AM
RONALD W F., SERVICE MANAGER at Homer Skelton Hyundai responded on 04/11/2018

Thank you for the response and business

RONALD FREE
SERVICE MANAGER
662-890-0100
ronnifree@aol.com
Mark E. on 04/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Great Service, Excellent Customer Service. Hyundai, Genesis, love the car
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 04/06/2018
Service Type: Maintenance
Review Created: 04/10/2018 12:10 PM
RONALD W F., SERVICE MANAGER at Homer Skelton Hyundai responded on 04/10/2018

THANKS!!!

RONALD FREE
SERVICE MANAGER
662-890-0100
ronnifree@aol.com
Jessie W. on 04/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Customer Service"
Service is provided in a timely manner. The staff is very friendly and the waiting room is very comfortable and clean. Great coffee!!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 04/05/2018
Service Type: Maintenance
Review Created: 04/09/2018 04:55 PM
RONALD W F., SERVICE MANAGER at Homer Skelton Hyundai responded on 04/10/2018

thanks for the response and business

RONALD FREE
SERVICE MANAGER
662-890-0100
ronnifree@aol.com
David N. on 04/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service."
Service was quick and fit my schedule.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 03/30/2018
Service Type: Maintenance
Review Created: 04/07/2018 07:56 AM
RONALD W F., SERVICE MANAGER at Homer Skelton Hyundai responded on 04/09/2018

thank you for the response and your business

RONALD FREE
SERVICE MANAGER
662-890-0100
ronnifree@aol.com
Verified Customer on 04/07/2018
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Pretty good overall. Friendly staff "
Service takes a while though. I noticed that people who came in after me were done before me. I don't know what work they were having done though
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 03/30/2018
Service Type: Repair
Review Created: 04/07/2018 06:29 AM
RONALD W F., SERVICE MANAGER at Homer Skelton Hyundai responded on 04/09/2018

thanks for the response.if your having moore thaqn an oil service it usally takes longer.we are not sure about wiper cover?please call us and let us know what we can do?

RONALD FREE
SERVICE MANAGER
662-890-0100
ronnifree@aol.com
Verified Customer on 04/07/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful staff"
Everyone was so helpful and friendly plus the wait time was very short.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 03/26/2018
Service Type: Repair
Review Created: 04/07/2018 04:40 AM
RONALD W F., SERVICE MANAGER at Homer Skelton Hyundai responded on 04/09/2018

thank you for the response and your business

RONALD FREE
SERVICE MANAGER
662-890-0100
ronnifree@aol.com
Latasha W. on 04/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer "
My wait time was under an hour.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 04/04/2018
Service Type: Maintenance
Review Created: 04/06/2018 01:19 PM
RONALD W F., SERVICE MANAGER at Homer Skelton Hyundai responded on 04/09/2018

thank you for the response and your business

RONALD FREE
SERVICE MANAGER
662-890-0100
ronnifree@aol.com
Larry W. on 04/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pleasant Visit"
Round trip Millage is close to 100 Miles to get to the I have had a different dealership do the prior Maintenance since I purchased the Sante Fe Sport in September, 2015.

Communication on the work was very good. Three Safety Recalls were completed. A short in a Wiring Harness on a hitch put on by U-Haul was Found. I was driving without Brake Lights. How long I do not know.

Very Pleased with the work Done. My intermittent clicking noise is gone, I hope. It was there Sunday but quit.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 04/03/2018
Service Type: Repair
Review Created: 04/05/2018 10:36 AM
RONALD W F., SERVICE MANAGER at Homer Skelton Hyundai responded on 04/05/2018

Thanks for the response and glad we could help

RONALD FREE
SERVICE MANAGER
662-890-0100
ronnifree@aol.com
Courtney G. on 04/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change/Tire Rotation"
I was in and out in less than an hour!!
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 03/30/2018
Service Type: Maintenance
Review Created: 04/03/2018 04:45 PM
RONALD W F., SERVICE MANAGER at Homer Skelton Hyundai responded on 04/04/2018

Thanks for ther response and business

RONALD FREE
SERVICE MANAGER
662-890-0100
ronnifree@aol.com
Verified Customer on 04/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Hyundai Dealership "
This service department went out of its way to help me and get my repairs done. They checked my car recommended a solution and scheduled an appointment to have the repairs completed Mr Billy Moore in Service is the best.
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 03/30/2018
Service Type: Repair
Review Created: 04/03/2018 02:52 PM
RONALD W F., SERVICE MANAGER at Homer Skelton Hyundai responded on 04/04/2018

Thanks for ther response and business

RONALD FREE
SERVICE MANAGER
662-890-0100
ronnifree@aol.com
Ernest J. on 04/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"SERVICE"
Courtesy and reliability.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 03/30/2018
Service Type: Maintenance
Review Created: 04/03/2018 12:11 PM
RONALD W F., SERVICE MANAGER at Homer Skelton Hyundai responded on 04/04/2018

Thanks for ther response and business

RONALD FREE
SERVICE MANAGER
662-890-0100
ronnifree@aol.com
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