Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

1278 Reviews

ReScore Reviews™ (14)

ReScore
Overall Rating 4.6428571/5Overall Rating 4.6428571/5Overall Rating 4.6428571/5Overall Rating 4.6428571/5rating 4.6428571
Original
Overall Rating 2.30769/5Overall Rating 2.30769/5rating 2.30769rating 2.30769rating 2.30769
96% Would Recommend
100% Business Response
Latest Review about 18 hours ago

Reviews


Verified Customer
Memphis, TN
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Personnel and service
Personnel and service is excellent and would recommend to my friends and family.

JO
Jeffrey O.
Olive Branch, MS
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
The people
The people are always great
RONALD W F., SERVICE MANAGER from Homer Skelton Hyundai responded on 08/17/2018

Thanks!!!

RONALD FREE
SERVICE MANAGER
662-890-0100
ronnifree@aol.com

LW
Latasha W.
Holly Springs, MS
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Prompt service
Short wait for an oil change.
RONALD W F., SERVICE MANAGER from Homer Skelton Hyundai responded on 08/15/2018

thank you for the response and business

RONALD FREE
SERVICE MANAGER
662-890-0100
ronnifree@aol.com

WE
William E.
Collierville, TN
2014 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Great service
This is our go to place for service. Mechanics are knowledgeable and efficient. We will always bring our 2 Hyundais to your service center.
RONALD W F., SERVICE MANAGER from Homer Skelton Hyundai responded on 08/13/2018

We appreciate the kind words and business

RONALD FREE
SERVICE MANAGER
662-890-0100
ronnifree@aol.com

SM
Samuel M.
Olive Branch, MS
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Friendly service
Friendliest service team around....always treated well....quick turnaround....
RONALD W F., SERVICE MANAGER from Homer Skelton Hyundai responded on 08/13/2018

THANKS!!!

RONALD FREE
SERVICE MANAGER
662-890-0100
ronnifree@aol.com

TR
Todd R.
Collierville, TN
2016 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2018 Category: Service
Great Service
Great service and great communication. I really like the alerts when my car is ready to be picked up.
RONALD W F., SERVICE MANAGER from Homer Skelton Hyundai responded on 08/10/2018

THANKS!!!

RONALD FREE
SERVICE MANAGER
662-890-0100
ronnifree@aol.com

BC
Barbara C.
Olive Branch, MS
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Friendly, personalized service.
The service department people are always cautious and friendly. They try to get every job done on time and always consult with the customer before proceeding with unexpected repairs.
RONALD W F., SERVICE MANAGER from Homer Skelton Hyundai responded on 08/10/2018

thank you for the response and business

RONALD FREE
SERVICE MANAGER
662-890-0100
ronnifree@aol.com

AS
Anita S.
Memphis, TN
2015 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2018 Category: Service
Service issue
I had my Sonata serviced on the "Summer Special" and the tires were rotated and balanced as part of the package. My car now pulls to the right.
RONALD W F., SERVICE MANAGER from Homer Skelton Hyundai responded on 08/09/2018

sorry for your experience sometimes tires will cause a pull.we will reach out to you about getting back in to diagnosis

RONALD FREE
SERVICE MANAGER
662-890-0100
ronnifree@aol.com

SE
Saranne E.
Southaven, MS
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
they take care of their customers
Great service
RONALD W F., SERVICE MANAGER from Homer Skelton Hyundai responded on 08/08/2018

THANK YOU!!!

RONALD FREE
SERVICE MANAGER
662-890-0100
ronnifree@aol.com

BW
Bonnie W.
Southaven, MS
2015 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Great Service
Fast and Friendly
RONALD W F., SERVICE MANAGER from Homer Skelton Hyundai responded on 08/08/2018

Thanks for your response

RONALD FREE
SERVICE MANAGER
662-890-0100
ronnifree@aol.com

TW
Tony W.
Memphis, TN
2015 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Customer Services
Excellent customer service from sale to service
RONALD W F., SERVICE MANAGER from Homer Skelton Hyundai responded on 08/07/2018

THANKS!!!

RONALD FREE
SERVICE MANAGER
662-890-0100
ronnifree@aol.com

CB
Cynthia B.
Memphis, TN
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Good service
All employees was professional and polite. The wait wasn't long at all and I will continue to do business with them.

Thanks
A happy customer
RONALD W F., SERVICE MANAGER from Homer Skelton Hyundai responded on 08/07/2018

thank you for the response and business

RONALD FREE
SERVICE MANAGER
662-890-0100
ronnifree@aol.com

HT
Hattie T.
Clarksdale, MS
2014 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Service
The workers in service were and have been pleasurable to do business with. This is the fourth year I have done business with Hyundai. I do believe attitude determines altitude.
RONALD W F., SERVICE MANAGER from Homer Skelton Hyundai responded on 08/06/2018

Thank you for the response and business

RONALD FREE
SERVICE MANAGER
662-890-0100
ronnifree@aol.com

EB
Erik B.
Olive Branch, MS
2008 Hyundai Accent
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/05/2018 Category: Service
Don’t buy used from here
Undisclosed safety issues with a used vehicle could have caused a wreck. Sales and management staff could not have cared less once the sale was complete. Without going into detail, I would say buyer beware...
RONALD W F., SERVICE MANAGER from Homer Skelton Hyundai responded on 08/06/2018

sorry for your experience.this is the first we in the service deptment have heard of this.we will be reaching out to you soon

RONALD FREE
SERVICE MANAGER
662-890-0100
ronnifree@aol.com

BE
Beverly E.
Memphis, TN
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Great service!
Good service!
RONALD W F., SERVICE MANAGER from Homer Skelton Hyundai responded on 08/06/2018

Thank you we appreciate the business

RONALD FREE
SERVICE MANAGER
662-890-0100
ronnifree@aol.com

AB
Amanda B.
West Memphis, AR
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Always a special experience
Whether it is the sales staff or the service staff, you will always be treated like you are their only customer. I have had my Hyundai for a year and a half. Every time I call or stop by to get the oil changed or something else needs attention you get top notch service. It is worth my drive from Arkansas to Mississippi for the customer service alone. Thanks!
RONALD W F., SERVICE MANAGER from Homer Skelton Hyundai responded on 08/06/2018

THANKS!!!

RONALD FREE
SERVICE MANAGER
662-890-0100
ronnifree@aol.com

DG
Debbie G.
Olive Branch, MS
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Honesty
Just moved to area. My Santa Fe Sport needed an oil change. Took in the Skelton Hyundai. Was told that there was a nail in my tire. I told them put a new one on if needed. They came back and told me it was not needed. They could have put a new tire on, and I would not have known any different. That is honesty, and that is kind of rare anymore.
RONALD W F., SERVICE MANAGER from Homer Skelton Hyundai responded on 08/06/2018

thank you and we want to be your new dealer

RONALD FREE
SERVICE MANAGER
662-890-0100
ronnifree@aol.com

DC
Donna C.
Tupelo, MS
2017 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
First oil change and inspection
The service department did a good job. The waiting area is nice, but needs drinks and snacks to be available in same room
RONALD W F., SERVICE MANAGER from Homer Skelton Hyundai responded on 08/02/2018

Thanks for the response and suggestions

RONALD FREE
SERVICE MANAGER
662-890-0100
ronnifree@aol.com

LW
Lovie W.
Olive Branch, MS
2014 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Customer service
Great
RONALD W F., SERVICE MANAGER from Homer Skelton Hyundai responded on 08/02/2018

THANKS!!!

RONALD FREE
SERVICE MANAGER
662-890-0100
ronnifree@aol.com

SM
Sharon M.
Byhalia, MS
2013 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Thank you
You have treated me with care and I feel likeI have found a trustworthy place to do business. Please remain the good company I have found. You are greatly appreciated.
RONALD W F., SERVICE MANAGER from Homer Skelton Hyundai responded on 08/01/2018

Thank you for the response and your business and we appreciate you

RONALD FREE
SERVICE MANAGER
662-890-0100
ronnifree@aol.com