Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

340 Reviews

97% Would Recommend
Latest Review 18 days ago

Reviews


MH
Michael H.
Georgia
Chevrolet Silverado 1500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/31/2018 Category: Service
Michael said the service was good. He was satisfied with the work.
This review was collected via phone interview by Customer Research Inc.

DF
Deza F.
Powder Springs, GA
Jeep Grand Cherokee
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/31/2018 Category: Service
Deza said she came to have her brake light fixed and nothing was fixed.
This review was collected via phone interview by Customer Research Inc.

MH
Mearia F H.
Marietta, GA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018
Excellent Mechanic
Hong shop has always been a great place yo take my car. Prices are better than dealership on various issues. I would definitely recommend his shop.

MH
Mearia H.
Georgia
Kia Sorento
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Mearia said this facility has always been an excellent service facility and the staff always takes care of things promptly. She appreciates the service.
This review was collected via phone interview by Customer Research Inc.

MJ
Miles J.
Georgia
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Miles said he received fast and great service.
This review was collected via phone interview by Customer Research Inc.

AJ
Akil J.
Georgia
Nissan Murano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Alki said the service is perfect.
This review was collected via phone interview by Customer Research Inc.

SA
Steve A.
Georgia
Mercedes-Benz SL-Class
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/03/2018 Category: Service
Steve said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DE
Dorothy E.
Dallas, GA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018
AWESome
Great service. Honest. Respectful & waiting room was s clean & smells nice. Never seen that at an auto repair place b4. Will be a repeat customer

CC
Carla C.
Georgia
Lexus ES 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Carla said she was satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

PD
Pamela D.
Kennesaw, GA
Volkswagen New Beetle Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Spoke with Clay. He said he is very good at what he does and he is very pleased with the service.
This review was collected via phone interview by Customer Research Inc.

GS
gerd s.
Atlanta, GA
Mercedes-Benz E320
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018
Friendly, competent, on-time service at reasonable prices
Mr. Hong goes out of his way to accommodate his clients and always has your car ready when originally promised

JW
jeff w.
Smyrna, GA
Kia Sorento
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2018
Oil change
It was fast very easy and professional

I will be back

KM
kevin m.
Marietta, GA
Subaru WRX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2018
I'll go to Hong's "First" the next time...
My insurance company, USAA, recommended a larger, more popular collision repair center in the Marietta area. The quote that I received from "SK" was clearly excessive at $2,100.00 - with extra charges that were in no way necessary. Sticking it to the insurance company isn't an option...not to mention unethical. A friend recommended Hong's Auto Center - they performed the "necessary" repairs for $560.00. "SK" was adamant that I needed a new fender and that metal work would not be an option. The metal work and 3-stage paint job that Hong's performed on my Subaru were done with superb results. "SK" quoted 12.1 hours of paint labor while Hong's quoted 4.8 hours. I couldn't be happier with the great price and superb level of work from Hong's. Thank you, Hong's!

KP
kerry p.
Smyrna, GA
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018
very professional,reasonable priced
very professional,reasonable prices, great mechanics

AP
alexandra p.
Kennesaw, GA
Lexus RX 330
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018
My Lexus bumper replaced
Very nice and hard working people, told me exactly how long is going to take and they took care of it

FW
frank w.
Marietta, GA
Toyota Sequoia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018
Mr Hong
Diagnosed my problem and ordered parts to be ready to repair the next morning

RD
Robert D.
Marietta, GA
INFINITI M45
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Robert said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

JN
James N.
Georgia
Kia Rio
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2018 Category: Service
James said the business was cheaper than other facilities. The staff were pretty quick.
This review was collected via phone interview by Customer Research Inc.

NI
nicholle i.
Austell, GA
Mercedes-Benz C-Class
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
03/25/2018
Oil change
They provide horrible service and Hong just cares about being paid. Go elsewhere

YS
yo s.
Marietta, GA
Honda Accord Sdn
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/20/2018
Professional service and fair costs
Professional service and fair repair costs. I have taken my car twice to Hong's -- for repair!