Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

375 Reviews

97% Would Recommend
Latest Review 18 days ago

Reviews


BH
beverly h.
Smyrna, GA
Lexus ES 300 Luxury Sport Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019
Highly Recommended
Great job, done quickly at at a fair price.

CR
christi r.
Marietta, GA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2019
Could not have been better
When I need auto-body repair, I asked Facebook for recommendations. Several people had good things to say about Hong's, and since it is convenient to me, and another friend also spoke well of Hong's, I took my car there. I had already been to two other places. One gave me a quote that clearly said "we don't want your business", another would not quote me because I arrived after 5pm (they were open until 6pm). Mr. Hong was easy to deal with and gave me a good feeling. I came to find out that insurance companies and car rental agencies also prefer working with Mr. Hong. Hong gave me a competitive quote, a discount to repair a dent not caused by the insurance covered damage, completed the work in a timely manner, then charged less than originally quoted. It could not have been a better experience. Oh, and the work was impeccable.

BG
Braga G.
Atlanta, GA
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Braga said the staff was pretty professional and the service was timely.
This review was collected via phone interview by Customer Research Inc.

JA
judy a.
Powder Springs, GA
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019
I'm so thankful that Hong services both my RX350 Lexus and husband's ES350 Lexus as well as our son's Toyota Tacoma.
Outstanding Service!
Skilled Mechanic & Body Work!
Women & Men treated Equality!
Fair Prices!

BB
Buck B.
Marietta, GA
Lexus LS 430
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Buck said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

MB
matthew b.
Woodstock, GA
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019
Hong's Auto Center
Mr. Hong and his employees always do an excellent job.
Matt B.

CL
chris l.
Acworth, GA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019
Excellent Service.
I had four wheel alignment done on my car. The price was excellent. The guys were very thorough and test drove the car twice to make sure every thing was done properly. Mr. Hong provides an excellent service. Will come back for sure.

TH
teressa h.
Marietta, GA
Acura 3.2TL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019
First time experience was great!
Mr. Hong explained the work that needed to be done in great detail and even gave me the old parts back. I will definitely return for future service.

JT
james t.
Marietta, GA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019
Always The Best
I have been using Hong's Auto Service for over 10 years and have never had any bad experience
They always do what they say will be done and never do work without informing you first.
This is the most professional and cleanest auto repair center I have ever used.
They are the best.

MM
Michael M.
Marietta, GA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018 Category: Service
Michael said the service was good. The work was done at the best price.
This review was collected via phone interview by Customer Research Inc.

BL
Becky L.
Georgia
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018 Category: Service
Becky said the employees completed the service really quickly.
This review was collected via phone interview by Customer Research Inc.

ET
Emily T.
Georgia
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Emily said they have good service, and they're good in explaining to her what they would be doing to her vehicle.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Georgia
Mercedes-Benz GLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
John said the business does a good job, they tell him everything that is going on.
This review was collected via phone interview by Customer Research Inc.

AS
Anthony S.
Smyrna, GA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Anthony said his experience was good and the staff did a really good job and they called him promptly when the vehicle was ready.
This review was collected via phone interview by Customer Research Inc.

TB
Tejas B.
Atlanta, GA
Honda Accord Sdn
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2018 Category: Service
Tejas said the price that he was quoted was a lot different than what he ended up paying. He would have liked for the staff to be more clear about the price.
This review was collected via phone interview by Customer Research Inc.

MH
Michael H.
Georgia
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/07/2018 Category: Service
Michael said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

WS
William S.
Georgia
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
William said they did a good job, but the alternator blew this morning. He is looking for resolution.
This review was collected via phone interview by Customer Research Inc.

RB
Ryan B.
Marietta, GA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Ryan said he is a 20 year customer and he would recommend them to others.
This review was collected via phone interview by Customer Research Inc.

GP
Gael P.
Marietta, GA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Gael said the staff at the business were easy to work with and he was happy with everything.
This review was collected via phone interview by Customer Research Inc.

KH
Khalil H.
Greensboro, GA
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Khalil said the repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.