Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

401 Reviews

97% Would Recommend
Latest Review 6 days ago

Reviews


JC
James C.
Georgia
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019 Category: Service
James said anytime he needed anything they got it done fast and orderly. He said they work through it with him
This review was collected via phone interview by Customer Research Inc.

KB
Kevin B.
Atlanta, GA
Mercedes-Benz 190E
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
Kevin said the person was very thorough and trustworthy.
This review was collected via phone interview by Customer Research Inc.

JB
JB B.
Marianna, FL
Dodge Challenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
JB said the business provided good communication, they helped him with his insurance and they also provided good service.
This review was collected via phone interview by Customer Research Inc.

MM
mariene m.
Kennesaw, GA
INFINITI G35 Coupe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/01/2019
Great Work
My experience with Hong's Auto Center was wonderful. My car was t-boned with damage to both doors and the wheel on the driver's side. They had a couple delays with parts, but the end result was a beautiful car. It looks brand new. My mechanic even stated that the lines were perfect. The only thing that I would have preferred was that they clean the inside due to the dust from sanding. Otherwise, I would recommend them to everyone.

KP
kerry p.
Smyrna, GA
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2019
Recent repairs
I have been going to Hong’s for 15 years. The price is reasonable, they do quality work which they guarantee and I get treated well. Why would I go anywhere else?

LL
Lawrence L.
Georgia
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2019 Category: Service
Lawrence said the business does a pretty good job fast.
This review was collected via phone interview by Customer Research Inc.

TW
Tim W.
Georgia
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Tim said the service was good.
This review was collected via phone interview by Customer Research Inc.

TW
Tim W.
Georgia
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2019 Category: Service
Tim said the service was good.
This review was collected via phone interview by Customer Research Inc.

FA
Francenia A.
Marietta, GA
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/03/2019 Category: Service
Francenia said the service was excellent.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Powder Springs, GA
Lexus ES 300h
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2019
Great prices and professionalism
Best prices in town and great craftsmanship and professionalism.
Please don't go for dealer prices

EP
Eddie P.
Georgia
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2019 Category: Service
Eddie said his visit to this business was a great experience and he had no issues.
This review was collected via phone interview by Customer Research Inc.

WH
Willie H.
Georgia
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2019 Category: Service
Willie said they did a good job.
This review was collected via phone interview by Customer Research Inc.

KP
kerry p.
Smyrna, GA
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2019
Repair
Great value, highly professional been going there for 15 years I wouldn’t go anywhere else

WC
Woo C.
Georgia
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2019 Category: Service
Woo said that the place is always good.
This review was collected via phone interview by Customer Research Inc.

ZC
Zendert C.
Marietta, GA
Nissan Pathfinder
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/15/2019 Category: Service
Zendert said his vehicle was not ready when promised.
This review was collected via phone interview by Customer Research Inc.

SW
shirley w.
Atlanta, GA
Saturn Aura
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2019
Fast service, fair prices
I have found a mechanic/ repair shop I can trust in Mr. Hong.

JL
Jinhee L.
Alpharetta, GA
Lexus ES 350
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/25/2019 Category: Service
Jinhee said the coating on a part was missing. The staff person thought otherwise and displayed a bad attitude. He would not recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Mr.don H., president from Hong's Auto Center Inc responded on 04/27/2019

has coolision damaged for state farm ins claims.
he want save to deductible $500.00 by the phone.
he did complain for unrelate prior damage.
his complain mean is want new car!!!!

don hong
Mr.don H., president from Hong's Auto Center Inc responded on 04/27/2019

don hong

AB
Angela B.
Georgia
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019 Category: Service
Angela said the staff got back to her quickly regarding what the problem with her vehicle was and completed the service right away.
This review was collected via phone interview by Customer Research Inc.

EK
Eho K.
Kennesaw, GA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Service
Eho said the staff were fast with the service and were efficient.
This review was collected via phone interview by Customer Research Inc.

FA
Francenia A.
Marietta, GA
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Francenia said that the place has a good mechanic, she had her vehicle repaired there and she has never had any problems so she went back.
This review was collected via phone interview by Customer Research Inc.