Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

363 Reviews

97% Would Recommend
Latest Review 12 days ago

Reviews


JH
John H.
Georgia
Mercedes-Benz GLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
John said the business does a good job, they tell him everything that is going on.
This review was collected via phone interview by Customer Research Inc.

AS
Anthony S.
Smyrna, GA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Anthony said his experience was good and the staff did a really good job and they called him promptly when the vehicle was ready.
This review was collected via phone interview by Customer Research Inc.

TB
Tejas B.
Atlanta, GA
Honda Accord Sdn
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2018 Category: Service
Tejas said the price that he was quoted was a lot different than what he ended up paying. He would have liked for the staff to be more clear about the price.
This review was collected via phone interview by Customer Research Inc.

MH
Michael H.
Georgia
Chevrolet Silverado 1500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/07/2018 Category: Service
Michael said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

WS
William S.
Georgia
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
William said they did a good job, but the alternator blew this morning. He is looking for resolution.
This review was collected via phone interview by Customer Research Inc.

RB
Ryan B.
Marietta, GA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Ryan said he is a 20 year customer and he would recommend them to others.
This review was collected via phone interview by Customer Research Inc.

GP
Gael P.
Marietta, GA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Gael said the staff at the business were easy to work with and he was happy with everything.
This review was collected via phone interview by Customer Research Inc.

KH
Khalil H.
Greensboro, GA
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Khalil said the repairs were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Lithonia, GA
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
Great customer service
Fixed car in no time

RB
robert b.
Marietta, GA
Acura TSX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
Great work
A repeat visit to Mr Hong’s (unfortunately) was outstanding. He does great work, delivers on time, at an extremely competitive price. I would highly recommend his business to anyone in need of body repair or general automotive service.

CM
chevella m.
Marietta, GA
Chrysler LHS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
Great Service
Mr. Hong was able to get my car in quickly. I got a bad deal from a dealership but Dutch the mechanic figured out the problems and were able to fix them. Cost of repair was decent and I was in and out of there fast. I would recommend this shop every time.

EH
elizabeth h.
Kennesaw, GA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
Excellent service!
I had to have my Toyota towed and AAA said this was one of their selected locations. Of course I was skeptical, but I had free towing and decided to use this business after looking at the reviews on the BBB site and his web site. I have to tell you I was so impressed and satisfied dealing with Mr. Hong. He called several times to confirm what was wrong with my car and an end of the day status call. He is extremely friendly and very polite and knowledgeable. He has won me over as a future customer!

SH
stacy h.
Hiram, GA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018
Great Place!
Excellent customer service with a great staff.

JS
Jamel S.
Atlanta, GA
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Jamel said he's been doing business with them for years and it's always turned out great.
This review was collected via phone interview by Customer Research Inc.

DS
Dok S.
Marietta, GA
Audi Q5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Dok said that he would definitely recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DB
Dd B.
Georgia
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Spoke with Dorathea. She said she loves Mr. Wong. The business is very reputable and carries a AAA rating.
This review was collected via phone interview by Customer Research Inc.

DC
Dustin C.
Gainesville, GA
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Dustin said the business provided quick service and he was happy with everything.
This review was collected via phone interview by Customer Research Inc.

HT
Hayes T.
Marietta, GA
Chevrolet Trax
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Hayes said the work was done at the price that it was quoted at.
This review was collected via phone interview by Customer Research Inc.

RB
Richard B.
Georgia
Cadillac DeVille
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2018 Category: Service
Richard said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

DL
David L.
Marietta, GA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
David said the staff is reliable and dependable.
This review was collected via phone interview by Customer Research Inc.