Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

355 Reviews

97% Would Recommend
Latest Review 4 days ago

Reviews


Verified Customer
Lithonia, GA
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
Great customer service
Fixed car in no time

RB
robert b.
Marietta, GA
Acura TSX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018
Great work
A repeat visit to Mr Hong’s (unfortunately) was outstanding. He does great work, delivers on time, at an extremely competitive price. I would highly recommend his business to anyone in need of body repair or general automotive service.

CM
chevella m.
Marietta, GA
Chrysler LHS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
Great Service
Mr. Hong was able to get my car in quickly. I got a bad deal from a dealership but Dutch the mechanic figured out the problems and were able to fix them. Cost of repair was decent and I was in and out of there fast. I would recommend this shop every time.

EH
elizabeth h.
Kennesaw, GA
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018
Excellent service!
I had to have my Toyota towed and AAA said this was one of their selected locations. Of course I was skeptical, but I had free towing and decided to use this business after looking at the reviews on the BBB site and his web site. I have to tell you I was so impressed and satisfied dealing with Mr. Hong. He called several times to confirm what was wrong with my car and an end of the day status call. He is extremely friendly and very polite and knowledgeable. He has won me over as a future customer!

SH
stacy h.
Hiram, GA
Toyota Avalon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018
Great Place!
Excellent customer service with a great staff.

JS
Jamel S.
Atlanta, GA
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Jamel said he's been doing business with them for years and it's always turned out great.
This review was collected via phone interview by Customer Research Inc.

DS
Dok S.
Marietta, GA
Audi Q5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Dok said that he would definitely recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DB
Dd B.
Georgia
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Spoke with Dorathea. She said she loves Mr. Wong. The business is very reputable and carries a AAA rating.
This review was collected via phone interview by Customer Research Inc.

DC
Dustin C.
Gainesville, GA
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Dustin said the business provided quick service and he was happy with everything.
This review was collected via phone interview by Customer Research Inc.

HT
Hayes T.
Marietta, GA
Chevrolet Trax
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Hayes said the work was done at the price that it was quoted at.
This review was collected via phone interview by Customer Research Inc.

RB
Richard B.
Georgia
Cadillac DeVille
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2018 Category: Service
Richard said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

DL
David L.
Marietta, GA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
David said the staff is reliable and dependable.
This review was collected via phone interview by Customer Research Inc.

MG
marita g.
Marietta, GA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018
They are true to their word as they provide excellent car service.
I’m very pleased with the way my car was serviced. My car is running great. Excellent Sevice.

TF
Tica F.
Georgia
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Tica said she had her vehicle towed to the business with not much hope left that anything could be done to it. She was told by other facilities that there was nothing that they could do. They performed a diagnostic and were able to find the issue her vehicle was having. They gave her an estimate on how much it would cost to get it running safely, and asked permission before moving on with the service. He followed up with her through out the whole process. She had brought in parts for her brakes that she purchased her self and they were willing to install them for her to help her save money. The cost was outside of her original budget, but she did not mind because of the outstanding customer service, and time he took to make sure her vehicle would be reliable and safe.
This review was collected via phone interview by Customer Research Inc.

AC
Ally C.
Acworth, GA
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Ally said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

MH
Michael H.
Georgia
Chevrolet Silverado 1500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/31/2018 Category: Service
Michael said the service was good. He was satisfied with the work.
This review was collected via phone interview by Customer Research Inc.

DF
Deza F.
Powder Springs, GA
Jeep Grand Cherokee
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/31/2018 Category: Service
Deza said she came to have her brake light fixed and nothing was fixed.
This review was collected via phone interview by Customer Research Inc.

MH
Mearia F H.
Marietta, GA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018
Excellent Mechanic
Hong shop has always been a great place yo take my car. Prices are better than dealership on various issues. I would definitely recommend his shop.

MH
Mearia H.
Georgia
Kia Sorento
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Mearia said this facility has always been an excellent service facility and the staff always takes care of things promptly. She appreciates the service.
This review was collected via phone interview by Customer Research Inc.

MJ
Miles J.
Georgia
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Miles said he received fast and great service.
This review was collected via phone interview by Customer Research Inc.