Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

332 Reviews

97% Would Recommend
Latest Review 13 days ago

Reviews


CC
Carla C.
Georgia
Lexus ES 350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Carla said she was satisfied with the service.
This review was collected via phone interview by Customer Research Inc.

PD
Pamela D.
Kennesaw, GA
Volkswagen New Beetle Coupe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Spoke with Clay. He said he is very good at what he does and he is very pleased with the service.
This review was collected via phone interview by Customer Research Inc.

GS
gerd s.
Atlanta, GA
Mercedes-Benz E320
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018
Friendly, competent, on-time service at reasonable prices
Mr. Hong goes out of his way to accommodate his clients and always has your car ready when originally promised

JW
jeff w.
Smyrna, GA
Kia Sorento
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2018
Oil change
It was fast very easy and professional

I will be back

KM
kevin m.
Marietta, GA
Subaru WRX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2018
I'll go to Hong's "First" the next time...
My insurance company, USAA, recommended a larger, more popular collision repair center in the Marietta area. The quote that I received from "SK" was clearly excessive at $2,100.00 - with extra charges that were in no way necessary. Sticking it to the insurance company isn't an option...not to mention unethical. A friend recommended Hong's Auto Center - they performed the "necessary" repairs for $560.00. "SK" was adamant that I needed a new fender and that metal work would not be an option. The metal work and 3-stage paint job that Hong's performed on my Subaru were done with superb results. "SK" quoted 12.1 hours of paint labor while Hong's quoted 4.8 hours. I couldn't be happier with the great price and superb level of work from Hong's. Thank you, Hong's!

KP
kerry p.
Smyrna, GA
Nissan Sentra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2018
very professional,reasonable priced
very professional,reasonable prices, great mechanics

AP
alexandra p.
Kennesaw, GA
Lexus RX 330
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018
My Lexus bumper replaced
Very nice and hard working people, told me exactly how long is going to take and they took care of it

FW
frank w.
Marietta, GA
Toyota Sequoia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018
Mr Hong
Diagnosed my problem and ordered parts to be ready to repair the next morning

RD
Robert D.
Marietta, GA
INFINITI M45
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Robert said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

JN
James N.
Georgia
Kia Rio
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2018 Category: Service
James said the business was cheaper than other facilities. The staff were pretty quick.
This review was collected via phone interview by Customer Research Inc.

NI
nicholle i.
Austell, GA
Mercedes-Benz C-Class
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Overall Rating 1/5rating 1rating 1rating 1rating 1
03/25/2018
Oil change
They provide horrible service and Hong just cares about being paid. Go elsewhere

YS
yo s.
Marietta, GA
Honda Accord Sdn
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/20/2018
Professional service and fair costs
Professional service and fair repair costs. I have taken my car twice to Hong's -- for repair!

VH
Veronica H.
Georgia
Dodge Neon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018 Category: Service
Veronica said the staff was very nice and the work was completed. She said it would be nice if the business offered a payment plan to the customers.
This review was collected via phone interview by Customer Research Inc.

DS
Doug S.
Georgia
GMC Savana Cutaway
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018 Category: Service
Doug said he appreciates the employees working with him. The answered his questions right away.
This review was collected via phone interview by Customer Research Inc.

TP
Tony P.
Bowdon, GA
BMW 740Li
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018 Category: Service
Tony said he's been going to this business for some time and the staff are always honest.
This review was collected via phone interview by Customer Research Inc.

ER
Ewart R.
Georgia
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
Ewart said she has the utmost confidence in the mechanic's abilities. They did a perfect job on her vehicle.
This review was collected via phone interview by Customer Research Inc.

RC
Rea C.
Lithonia, GA
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2018 Category: Service
Rea said this business has always done a good job with her vehicle. She looked at the area where they repaired the damage, and it looked good. She was really satisfied.
This review was collected via phone interview by Customer Research Inc.

RK
rachel k.
Marietta, GA
Toyota 4Runner
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2018
Great price great service!
Very friendly and quick. My car was fixed in no time and very reasonably priced. I had a great experience!

BK
Brooks K.
Canton, GA
Honda Accord Sdn
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018 Category: Service
Spoke with Kendra. She said she was very pleased, and the price was very reasonable.
This review was collected via phone interview by Customer Research Inc.

NP
Nealon P.
Marietta, GA
GMC Terrain
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/28/2018 Category: Service
Nealon said the staff does a good job and are honest.
This review was collected via phone interview by Customer Research Inc.