Overview

Overall Rating 4.41/5Overall Rating 4.41/5Overall Rating 4.41/5Overall Rating 4.41/5rating 4.41

3728 Reviews

ReScore Reviews™ (60)

ReScore
Overall Rating 4.366663/5Overall Rating 4.366663/5Overall Rating 4.366663/5Overall Rating 4.366663/5rating 4.366663
Original
Overall Rating 2.49153/5Overall Rating 2.49153/5rating 2.49153rating 2.49153rating 2.49153
88% Would Recommend
100% Business Response
Latest Review about 9 hours ago

Reviews


Verified Customer
Richardson, TX
2007 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
Service
Friendly service

DS
David S.
Dallas, TX
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Quick, friendly, honest People.
Brett Larsen the best service manager I've ever had and I'm almost 80.
JJ R J., Service Drive Manager from Huffines Hyundai Plano responded on 09/21/2018

Thank you for visiting Huffines Hyundai Plano and thank you for taking time out of your day to fill out the survey.  We look forward in serving you and your on your next visit.  If you need anything in the meantime please let us know.

Thanks,

JJ Johnson
Hyundai Huffines Plano 


LB
Lokesha B.
Plano, TX
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
First Service
It was good.
Chris S. from Huffines Hyundai Plano responded on 09/21/2018

Thank you for visiting Huffines Hyundai Plano and the 5 star review.  Please let us know if you need anything else for your Sonata.

Chris Selbach
Service Director


AC
Amy C.
Little Elm, TX
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Love the service!
I always work with Camon and I’ve been coming back for years. They always take good care of me and my car!
Chris S. from Huffines Hyundai Plano responded on 09/21/2018

Thank you for visiting Huffines Hyundai Plano and the 5 star review.  We appreciate the repeat business and please let Camon know if you need anything else for your Sonata.

Chris Selbach
Service Director


ML
Molly L.
Allen, TX
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Service
Easy access. Friendly, helpful staff.
JJ R J., Service Drive Manager from Huffines Hyundai Plano responded on 09/21/2018

Thank you for visiting Huffines Hyundai Plano and thank you for taking time out of your day to fill out the survey.  We look forward in serving you and your on your next visit.  If you need anything in the meantime please let us know.

Thanks,

JJ Johnson
Hyundai Huffines Plano 


TO
Talina O.
Wylie, TX
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Great experience
Great visit service advisor was very helpful and knowledgeable.
JJ R J., Service Drive Manager from Huffines Hyundai Plano responded on 09/21/2018

Thank you for visiting Huffines Hyundai Plano and thank you for taking time out of your day to fill out the survey.  We look forward in serving you and your on your next visit.  If you need anything in the meantime please let us know.

Thanks,

JJ Johnson
Hyundai Huffines Plano 


DB
Deborah B.
Garland, TX
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Great Service Great People!!
Friendly, efficient, professional
JJ R J., Service Drive Manager from Huffines Hyundai Plano responded on 09/21/2018

Thank you for visiting Huffines Hyundai Plano and thank you for taking time out of your day to fill out the survey.  We look forward in serving you and your on your next visit.  If you need anything in the meantime please let us know.

Thanks,

JJ Johnson
Hyundai Huffines Plano 


BH
Briana H.
Dallas, TX
2013 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Great Customer Service
Everyone I encounter is always very nice and informative!
JJ R J., Service Drive Manager from Huffines Hyundai Plano responded on 09/21/2018

Thank you for visiting Huffines Hyundai Plano and thank you for taking time out of your day to fill out the survey.  We look forward in serving you and your on your next visit.  If you need anything in the meantime please let us know.

Thanks,

JJ Johnson
Hyundai Huffines Plano 


SA
Shirley A.
Dallas, TX
2016 Hyundai Genesis Co
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Great work and attitudes.
The friendlessiness of the employees and they always greet you with a smile and eager to help you.
JJ R J., Service Drive Manager from Huffines Hyundai Plano responded on 09/21/2018

Thank you for visiting Huffines Hyundai Plano and thank you for taking time out of your day to fill out the survey.  We look forward in serving you and your on your next visit.  If you need anything in the meantime please let us know.

Thanks,

JJ Johnson
Hyundai Huffines Plano 


RM
Ranjeet M.
Plano, TX
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Dan provided excellent service
Dan provided excellent service. Right from scheduling an appointment to car servicing.
JJ R J., Service Drive Manager from Huffines Hyundai Plano responded on 09/21/2018

Thank you for visiting Huffines Hyundai Plano and thank you for taking time out of your day to fill out the survey.  We look forward in serving you and your on your next visit.  If you need anything in the meantime please let us know.

Thanks,

JJ Johnson
Hyundai Huffines Plano 


AM
Ahsan M.
Richardson, TX
2012 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Excellent service
Came here to get a recall done and get the air bag ligjt fixed which was on extended warranty. Everything was done on time and I also ended up getting oil change. Very good customer service experience.
JJ R J., Service Drive Manager from Huffines Hyundai Plano responded on 09/21/2018

Thank you for visiting Huffines Hyundai Plano and thank you for taking time out of your day to fill out the survey.  We look forward in serving you and your on your next visit.  If you need anything in the meantime please let us know.

Thanks,

JJ Johnson
Hyundai Huffines Plano 


Verified Customer
Carrollton, TX
2009 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Great job
Great service and job done right the first time
JJ R J., Service Drive Manager from Huffines Hyundai Plano responded on 09/21/2018

Thank you for visiting Huffines Hyundai Plano and thank you for taking time out of your day to fill out the survey.  We look forward in serving you and your on your next visit.  If you need anything in the meantime please let us know.

Thanks,

JJ Johnson
Hyundai Huffines Plano 


PH
Peter H.
Frisco, TX
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Efficient service...great customer service
Service advisor Camon Adams is excellent... explained everything and answered questions perfectly
Chris S. from Huffines Hyundai Plano responded on 09/21/2018

Thank you for visiting Huffines Hyundai Plano and the 5 star review.  I appreciate the nice comments about Camon and the service he provided.  Please let us know if you need anything else for your Santa Fe.

Chris Selbach
Service Director


Verified Customer
Dallas, TX
2013 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2018 Category: Service
Review
On my last visit my service did not even come to me, which made me wait a while. This time was better.
JJ R J., Service Drive Manager from Huffines Hyundai Plano responded on 09/21/2018

Thank you for taking the time to fill out the survey. We strive for 5-star service every time. Fast efficient and courteous. Hopefully we can exhibit this type of service so you feel comfortable scoring us as a 5-star dealer. Thank you and I hope you have a great day.

Thanks,

JJ Johnson
Hyundai Huffines Plano 


Verified Customer
Richardson, TX
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Great service
Thank you for always providing great service
Chris S. from Huffines Hyundai Plano responded on 09/21/2018

Thank you for visiting Huffines Hyundai Plano and the 5 star review.  I appreciate the nice comments about Camon and the service he provided.  Please let us know if you need anything else for your Elantra.

Chris Selbach
Service Director


Verified Customer
Richardson, TX
2012 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Great service department
I just wish your body shop was more reasonably priced.
Chris S. from Huffines Hyundai Plano responded on 09/21/2018

Thank you for visiting Huffines Hyundai Plano and the 5 star review.  I apologize that the body shop pricing was not to your liking and will forward this information to them.  Please let us know if you need anything else for your Elantra for service.

Chris Selbach
Service Director


JW
James W.
Dallas, TX
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
People
I have been part of the purchase 7 Hyundai, 5 from your location. Your staff make the difference. I feel like I am family when I am there.
Chris S. from Huffines Hyundai Plano responded on 09/18/2018

Thank you for visiting Huffines Hyundai Plano and the 5 star review.  I really appreciate the comments about our staff in the showroom and here in service.  Please let us know if you need anything for your Elantra.

Chris Selbach
Service Director


Verified Customer
Plano, TX
2013 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Great Service
Always satisfied.
Chris S. from Huffines Hyundai Plano responded on 09/17/2018

Thank you for visiting Huffines Hyundai Plano and the 5 star review.  Please let us know if you need anything else for your Accent.

Chris Selbach
Service Director


Verified Customer
Dallas, TX
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Excellent Service
My car was towed for free and they fixed it very fast. All covered under the warranty and they explained everything to me. Excellent service and I also not required to be there until they called so I could go about my day and wait until they determined the problem.
Chris S. from Huffines Hyundai Plano responded on 09/17/2018

Thank you for visiting Huffines Hyundai Plano and the 5 star review.  I am pleased to hear that Brett was able to take care of everything for you while you were able to go on about your day.  Please let us know if you need anything else for your Elantra.

Chris Selbach
Service Director


GM
Gabriel M.
Plano, TX
2016 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Great service
I came to Huffines Hyundai after poor service from Van Hyundai. Service personnel were communicative and willing to work with me regarding a part issue . They went beyond service to work with me and were highly professional. Vito and Mr Adams were great with me, period!
Chris S. from Huffines Hyundai Plano responded on 09/17/2018

Thank you for visiting Huffines Hyundai Plano and the 5 star review.  I appreciate the comments about Vito and Camon and please know that we are always here for you and your Veloster.

Chris Selbach
Service Director