Overview

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5

1300 Reviews

ReScore Reviews™ (28)

ReScore
Overall Rating 4.9285686/5Overall Rating 4.9285686/5Overall Rating 4.9285686/5Overall Rating 4.9285686/5rating 4.9285686
Original
Overall Rating 2.03571/5Overall Rating 2.03571/5rating 2.03571rating 2.03571rating 2.03571
90% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


MW
Michael W.
Humble, TX
2012 Hyundai Genesis
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2018 Category: Service
Service was done efficiently.
Good

RW
Rolanda W.
Humble, TX
2015 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Service
Great experience

CG
Carolyn G.
TX
2016 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Great Service
I will always return to Humble Hyundai because of the friendly and efficient service!

JM
James M.
Houston, TX
2014 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2018 Category: Service
Excellent service
Service dept is always top notch
TIM S., Fixed Ops Director from Humble Hyundai responded on 06/18/2018

Thank you for your response! We appreciate your business and feedback James. Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021

AH
Abigail H.
Humble, TX
2016 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Very friendly environment
Definitely will be back for any issues
TIM S., Fixed Ops Director from Humble Hyundai responded on 06/18/2018

Thank you for your response! We appreciate your business and feedback Abigal. Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021

KE
Karen E.
Houston, TX
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
The fastest
I like that my visit was so fast and very friendly crew
TIM S., Fixed Ops Director from Humble Hyundai responded on 06/18/2018

Thank you for your response! We appreciate your business and feedback Karen. Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021

RG
Renee G.
Humble, TX
2015 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Excellent
Excellent Customer and Friendly service
TIM S., Fixed Ops Director from Humble Hyundai responded on 06/18/2018

Thank you for your response! We appreciate your business and feedback Renee. Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021

DM
Donald M.
Humble, TX
2018 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Paint protection
Made appointment for Butler paint protection application. Individual at service desk promptly looked up my appointment & arranged for my ride home. Within approx 2 hours dealership called and said my vehicle was ready to be picked up. Great new vehicle service @ Humble Hyundai❗️
TIM S., Fixed Ops Director from Humble Hyundai responded on 06/18/2018

Thank you for your response! We appreciate your business and feedback . Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021

GK
Gregory K.
Huffman, TX
2012 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
My review.
All requests were completed and in a timely manner!
TIM S., Fixed Ops Director from Humble Hyundai responded on 06/14/2018

Thank you for your response! We appreciate your business and feedback . Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021

Anonymous avatar
Verified Customer
Houston, TX
2012 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Awesome!
This is the 3rd Houston Hyundai dealership I have been to for service. The other two were Katy and NW 290. From the phone call to schedule appointment and through the service, they far exceeded any experience I have had. I did not feel like the over sold things to me, they got me to and from work while my car was being serviced, and were just so nice! I might actually still continue to go there after my warranty is up for the pure convenience and great service. (Now if they had just washed my car! Lol! - kidding!)
TIM S., Fixed Ops Director from Humble Hyundai responded on 06/14/2018

Thank you for your response! We appreciate your business and feedback . Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021

JC
Jo C.
Roman Forest, TX
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
My Santa Fe
Service and care off my vehicle was just as I expected. The wash job was spotless and the tires and wheels were cleaned better than I do.
TIM S., Fixed Ops Director from Humble Hyundai responded on 06/13/2018

Thank you for your response! We appreciate your business and feedback . Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021

ET
Edward T.
Houston, TX
2013 Hyundai Santa Fe
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/12/2018 Category: Service
Mrecall service
Service was done correctly time estimate was way off car was with service department three days on service that was to be done in one
TIM S., Fixed Ops Director from Humble Hyundai responded on 06/13/2018

Tim Shipe
Fixed Ops Director
832-446-4021

JD
Jack D.
Houston, TX
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Service Dept
Overall satisfied but have an issue that i pointed out to 2 different advisers....passenger side headlight has some apparent water marks on inside of unit and has fogged over before,,, i think it should be replaced but they seem to think it is a non-issue....
TIM S., Fixed Ops Director from Humble Hyundai responded on 06/13/2018

Thank you for your response! We appreciate your business and feedback .

Tim Shipe
Fixed Ops Director
832-446-4021

MC
Mary C.
Humble, TX
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Care
Humble Hyundai staff is very accommodating and efficient.
TIM S., Fixed Ops Director from Humble Hyundai responded on 06/13/2018

Thank you for your response! We appreciate your business and feedback . Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021

RB
Richard B.
Humble, TX
2012 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Excellent Service. Need update tho.
I need a map update. The new version 12 for a 2012 Hyundai Genesis 3.8 w/touchscreen. Asap.

Please
TIM S., Fixed Ops Director from Humble Hyundai responded on 06/12/2018

Thank you for your response! We appreciate your business and feedback . Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021

Anonymous avatar
Verified Customer
Porter, TX
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Dservice review
Fast and efficient
TIM S., Fixed Ops Director from Humble Hyundai responded on 06/11/2018

Thank you for your response! We appreciate your business and feedback . Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021

GS
Goldie S.
New Caney, TX
2016 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2018 Category: Service
7500 mile service.
They perform the services correctly and do not perform unnessary services.
TIM S., Fixed Ops Director from Humble Hyundai responded on 06/11/2018

Thank you for your response! We appreciate your business and feedback . Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021

SW
Shao W.
Humble, TX
2017 Hyundai Tucson
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/08/2018 Category: Service
Recall item, but no notice received
I had to find out the AC problem was a recall myself
TIM S., Fixed Ops Director from Humble Hyundai responded on 06/11/2018

Thank you for your response! We appreciate your business and feedback .

Tim Shipe
Fixed Ops Director
832-446-4021

DN
Daryn N.
Cleveland, TX
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Tucson
Great service all the way around and will have my car Serviced there.
TIM S., Fixed Ops Director from Humble Hyundai responded on 06/09/2018

Thank you for your response! We appreciate your business and feedback . Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021

JS
Jose S.
Houston, TX
2015 Hyundai Elantra Gt
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Great customer service
The staff was amazing
TIM S., Fixed Ops Director from Humble Hyundai responded on 06/08/2018

Thank you for your response! We appreciate your business and feedback . Happy to hear the team did well by you.

Tim Shipe
Fixed Ops Director
832-446-4021