ReScore Reviews™ (26)

ReScore
Overall Rating 4.9230769/5Overall Rating 4.9230769/5Overall Rating 4.9230769/5Overall Rating 4.9230769/5rating 4.9230769
Original
Overall Rating 2.03846/5Overall Rating 2.03846/5rating 2.03846rating 2.03846rating 2.03846
90% Would Recommend
100% Business Response
Latest Review about 7 hours ago
Gerald W. on 12/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good job."
Good job.
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 12/11/2017
Service Type: Maintenance
Review Created: 12/16/2017 05:27 PM
Aaron J. on 12/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Every one is friendly get you out and in very quickly
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 12/08/2017
Service Type: Maintenance
Review Created: 12/16/2017 12:29 PM
Mark W. at Humble Hyundai responded on 12/16/2017

THANK YOU FOR YOUR FEED BACK 
MARK WHITWORTH 
SERVICE MANAGER 

Ronnie J. on 12/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Ok"
Thanks
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 12/09/2017
Service Type: Maintenance
Review Created: 12/16/2017 10:32 AM
Mark W. at Humble Hyundai responded on 12/16/2017

THANK YOU FOR YOUR FEED BACK 
MARK WHITWORTH 
SERVICE MANAGER 

Jeffery H. on 12/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Service "
Service was completed in a timely fashion. I had a recall issue & it was taken care of.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 12/11/2017
Service Type: Repair
Review Created: 12/15/2017 06:35 AM
Mark W. at Humble Hyundai responded on 12/15/2017

THANK YOU FOR YOUR FEED BACK 
MARK WHITWORTH 
SERVICE MANAGER 

Michael R. on 12/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quicker than Jiffy"
Oil change tire rotation and state inspection in under an hour.....
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 12/12/2017
Service Type: Repair
Review Created: 12/14/2017 11:37 AM
Mark W. at Humble Hyundai responded on 12/15/2017

THANK YOU FOR YOUR FEED BACK 
MARK WHITWORTH 
SERVICE MANAGER 

Verified Customer on 12/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good"
Good
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 12/12/2017
Service Type: Repair
Review Created: 12/14/2017 11:25 AM
Mark W. at Humble Hyundai responded on 12/15/2017

THANK YOU FOR YOUR FEED BACK 
MARK WHITWORTH 
SERVICE MANAGER 

Philip F. on 12/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service Department"
This dealership has an awesome service department. Never any issues, easy to communicate with and they do the work as promised without the hassle of hard sale repairs I've encountered at other dealership. The service department has played a major part of my decisions to purchase 5 Hyundai's over the last 15 years and will continue to influence our decision when we next go car shopping. Really can't say enough good about how we have been treated over the years.
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 12/12/2017
Service Type: Maintenance
Review Created: 12/14/2017 11:03 AM
Mark W. at Humble Hyundai responded on 12/15/2017

THANK YOU FOR YOUR FEED BACK 
MARK WHITWORTH 
SERVICE MANAGER 

Verified Customer on 12/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Yes"
Yes I will be come to services my car at humble Hyundai
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 12/08/2017
Service Type: Maintenance
Review Created: 12/13/2017 09:09 AM
Tim S., Fixed Ops Director at Humble Hyundai responded on 12/13/2017

Thanks for your feedback 

Tim Shipe
Fixed Ops Director
832-446-4021
Donna M. on 12/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"The timely and kind service"
The car was clean and the salesman was nice.
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 12/09/2017
Service Type: Maintenance
Review Created: 12/12/2017 12:59 PM
Tim S., Fixed Ops Director at Humble Hyundai responded on 12/13/2017

Donna, 
    Thanks for your feedback 

Tim Shipe
Fixed Ops Director
832-446-4021
Tommie H. on 12/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service "
Everyone was kind and friendly. The service was awesome.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 12/07/2017
Service Type: Maintenance
Review Created: 12/12/2017 12:31 PM
Tim S., Fixed Ops Director at Humble Hyundai responded on 12/12/2017

Tommie, 
       Thanks for your feedback 

Tim Shipe
Fixed Ops Director
832-446-4021
Tina S. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sonata 02"
Great
Vehicle: 2002 Hyundai Sonata
Category: Service
Service Date: 12/09/2017
Service Type: Maintenance
Review Created: 12/12/2017 12:14 PM
Tim S., Fixed Ops Director at Humble Hyundai responded on 12/12/2017

Tina, 
    Thanks for your feedback

Tim Shipe
Fixed Ops Director
832-446-4021
Bobby M. on 12/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast Friendly"
Fast Friendly Service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 12/06/2017
Service Type: Repair
Review Created: 12/11/2017 05:49 PM
Tim S., Fixed Ops Director at Humble Hyundai responded on 12/12/2017

Bobby, 
   Thanks for your feedback 

Tim Shipe
Fixed Ops Director
832-446-4021
Hector R. on 12/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome Service as Always!"
As always Humble Huyndai did a great job with both ny cars.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 12/06/2017
Service Type: Maintenance
Review Created: 12/10/2017 07:57 PM
Tim S., Fixed Ops Director at Humble Hyundai responded on 12/11/2017

Hector, 
   Thanks for your feedback 

Tim Shipe
Fixed Ops Director
832-446-4021
Andrew G. on 12/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My Experience at Humble Hyundai"
I am a 5 time Hyundai owner..since moving to Humble Texas, I have bought 2 cars from them and 3 previously..By far their service and professionalism makes them second to none..will purchase from them in the future !!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 12/04/2017
Service Type: Repair
Review Created: 12/10/2017 04:45 PM
Tim S., Fixed Ops Director at Humble Hyundai responded on 12/11/2017

Andrew, 
    Thanks for your feedback 

Tim Shipe
Fixed Ops Director
832-446-4021
Verified Customer on 12/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The people"
Great service team
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 12/06/2017
Service Type: Maintenance
Review Created: 12/09/2017 04:17 AM
Tim S., Fixed Ops Director at Humble Hyundai responded on 12/09/2017

Thanks for your feedback 

Tim Shipe
Fixed Ops Director
832-446-4021
Hector P. on 12/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"O K The servis & Em,plyees"
All is find not bad
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 12/05/2017
Service Type: Maintenance
Review Created: 12/08/2017 05:29 AM
Tim S., Fixed Ops Director at Humble Hyundai responded on 12/08/2017

Hector, 
    Thanks for your feedback 

Tim Shipe
Fixed Ops Director
832-446-4021
Kathleen H. on 12/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Bad communication, good service in the end. "
I wrote the review in a previous section
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/30/2017
Service Type: Repair
Review Created: 12/07/2017 05:46 PM
Mark W. at Humble Hyundai responded on 12/08/2017

THANK YOU FOR YOUR FEED BACK 
MARK WHITWORTH 
SERVICE MANAGER 

Verified Customer on 12/06/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"People makes it great"
GooD service
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 12/04/2017
Service Type: Repair
Review Created: 12/06/2017 01:13 PM
Mark W. at Humble Hyundai responded on 12/07/2017

THANK YOU FOR YOUR FEED BACK 
MARK WHITWORTH 
SERVICE MANAGER 

Glenda W. on 12/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"1ST Oil change"
Although this was a free oil change, the timeliness of the service & the friendliness of the service personnel were excellent. Definitely in my sights for future maintenance as needed!
Vehicle: 2017 Hyundai Ioniq Hybr
Category: Service
Service Date: 12/04/2017
Service Type: Maintenance
Review Created: 12/06/2017 11:46 AM
Mark W. at Humble Hyundai responded on 12/07/2017

THANK YOU FOR YOUR FEED BACK 
MARK WHITWORTH 
SERVICE MANAGER 

Gabriela C. on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My Azera"
Everything was perfect excellent customer service
Vehicle: 2015 Hyundai Azera
Category: Service
Service Date: 12/01/2017
Service Type: Repair
Review Created: 12/05/2017 02:18 PM
Mark W. at Humble Hyundai responded on 12/06/2017

THANK YOU FOR YOUR FEED BACK
MARK WHITWORTH
SERVICE MANAGER 

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