Had a safety recall done on my Hyundai suv. The communication with the service department was very lacking until Shannon took my call. She was very professional and understanding of my frustration from dealing with no answers or callbacks for 5 months. In 1 hour she had my appointment scheduled for the 1st available time, and guaranteed me the shuttle service so I didn't have to wait in the lobby with an extremely energetic 1.5 year old. She definitely changed the entire experience for me from very negative to a positive one. The gentleman who drove the shuttle was very friendly and funny! I liked him a lot. I give them a 5 even after the very rough beginning because they did everything they could, to make a crappy situation with a manufacturer that was out of their control, better as best as they could.

NATHANIEL A W. from Hunter Hyundai responded on 04/02/2022 04:40 AM

Thanks so much for this feedback Stephanie- We look forward to serving you next visit, take care!

View all Reviews

Businesses Near You

Xpertech Car Care

5.0

(3,871 Reviews)

Curtis Hi Tech Auto Service Center