Huntsville Automotive Inc

Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

330 Reviews

98% Would Recommend
Latest Review 23 days ago

Reviews


TN
Timothy N.
Madison, AL
Mercedes-Benz SL-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2018
One Stop Shop
Always my first choice for vehicle maintenance. Been with them for five years now.

XT
Xavier T.
Madison, AL
Volvo S80
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018
A+ Service
I cannot say enough about the service provided by Huntsville Automotive. Great customer service combined with knowledgeable staff, are just two of the reasons why I trust Huntsville Automotive with my vehicles.

MJ
Missy J.
Madison, AL
Volvo XC90
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Missy said they were very helpful. The staff they went over and above on what they had to do to get her vehicle fixed in a timely manner. She said if she ever needs more repairs she will be going back to the facility.
This review was collected via phone interview by Customer Research Inc.

MB
Marty B.
Huntsville, AL
Volvo S80
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Marty said they are fast and courteous. They search for ways to save him money.
This review was collected via phone interview by Customer Research Inc.

TC
Tracy C.
Alabama
Honda Fit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Tracy said the staff provided very timely and good service. They were courteous.
This review was collected via phone interview by Customer Research Inc.

MF
Mike F.
Decatur, AL
Chrysler Sebring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Mike said that the place was prompt, the estimate was fair and they came in under the estimate amount when the vehicle was done.
This review was collected via phone interview by Customer Research Inc.

KC
Kevin C.
Madison, AL
Saab 9-4X
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Kevin said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

KB
Keith B.
Alabama
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Keith said the business was very friendly, They came through for him when he needed it.
This review was collected via phone interview by Customer Research Inc.

XT
Xavier T.
Madison, AL
Volvo C30
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2018
Extremely knowledgeable and friendly staff
Huntsville Automotive does great work and the staff are car enthusiasts. Very personable and honest team.

SN
Stephen N.
Alabama
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Stephen said they were professional and fixed the vehicle fairly quickly.
This review was collected via phone interview by Customer Research Inc.

WC
William C.
Harvest, AL
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
William said the business does a good job. He said there are no surprises or complaints.
This review was collected via phone interview by Customer Research Inc.

RW
Ryan W.
Huntsville, AL
Jeep Compass
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Ryan said that his overall experience with the place was satisfying overall, the staff were nice and attentive. They were also courteous, kind and transparent.
This review was collected via phone interview by Customer Research Inc.

AA
Andy A.
Alabama
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Andy said he was provided good service by the business.
This review was collected via phone interview by Customer Research Inc.

LH
Laura H.
Huntsville, AL
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/25/2018 Category: Service
Laura said the service was done really well. The employees listened to her service needs.
This review was collected via phone interview by Customer Research Inc.

AW
Amy W.
Athens, AL
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018
Friendly, Thorough Service
I've been taking my MINI to Huntsville Automotive for 5 years and have always had great service. As one of very few mechanics that work on MINIs in North Alabama, I couldn't ask for more. They are thorough and don't push for unneeded work just to make them more $. They go over everything of the work they'll be completing, and let you know the ins and outs and the whys. I recommend everyone I know to them, especially MINI and BMW owners. Trustworthy and competent. 5 of 5 stars!

JH
Jordan H.
Cleveland, OH
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Jordan said the customer service was great at the business and they were done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

LM
Latasha M.
Madison, AL
GMC Yukon
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2018 Category: Service
Latasha said the service at this business was fast.
This review was collected via phone interview by Customer Research Inc.

TH
Tim H.
Madison, AL
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Tim said the service was very good.
This review was collected via phone interview by Customer Research Inc.

JH
Jennifer H.
Huntsville, AL
MINI Cooper Countryman
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Jennifer said the business took care of her vehicle right away with no problems. The employees were friendly and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

BK
Brian K.
Huntsville, AL
Toyota Tundra 4WD Truck
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/09/2018 Category: Service
Brian said he would not recommend the business for service because he cant trust them. They said there was nothing wrong with his brakes but charged him for the diagnostic. The other facility found the problem easily.
This review was collected via phone interview by Customer Research Inc.