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Hurst Firestone and Auto Care

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,298 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

Hurst Firestone & Auto Care Center is a family-owned NAPA Gold Certified shop offering quality auto. Hurst Firestone & Auto Care Center is a family-owned NAPA Gold Certified shop offering quality auto.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(928) 526-2000

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Arizona
2740 E Route 66 Flagstaff, AZ 86004-4307

Affiliations

ASE - Master Certification
NAPA
Hurst Firestone and Auto Care's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,298 Reviews)

DG
Dean G.
Flagstaff, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
Category: Service
Dean said the service was great.
Recommended

SO
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STEPHEN O.
Flagstaff, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Consistently excellent service every time!
It's been well over 7yrs since i have been getting my car serviced at Hurst Firestone. Whether its just simple maintenance like oil changes or major repair work they always do a great job! Thank you to Bob Hurst and all of the hard working folks there for keeping my 2005 Chevy Equinox in top running condition. Bottom line is i will not take my car anywhere else!!!

JM
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JOHN/MARIE M.
Flagstaff, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Quality service
Can't say it enough: we've gone to Hurst Firestone for regular maintenance on our vehicles since 2010 (or earlier). They know their trade; they keep you informed; they keep an eye on potential problems as they perform the requested work. Best auto repair/maintenance in town!

MC
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marissa c.
Flagstaff, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
10
Amazing Team
Amazing team

LO
Leonor O.
Flagstaff, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
Category: Service
Leonor said he always takes good care of her and does the best for her.
Recommended

HZ
Hadassah Z.
Flagstaff, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
Category: Service
Hadassah said very helpful, quick and not too expensive.
Recommended

TS
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TAMI S.
Flagstaff, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2025
verified customerVerified Customer
10
Great service!
I've been coming to Hurst Firestone for almost 20 years. The service is excellent.I highly recommend Hurst Firestone for tires and auto care.

AC
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AMANDA C.
Kayenta, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/07/2025
verified customerVerified Customer
10
Fast reliable service
I’ve been taking my car here for a decade…for service every year.

JP
Jessica P.
Holbrook, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
Category: Service
Jessica said they had excellent service, fit her in even though it was about to be a weekend and had excellent prices.
Recommended

MH
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MICHAEL H.
Williams, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2025
verified customerVerified Customer
10
Great staff
Wonderful staff, does not take advantage of you.

GK
Gabe K.
Pinetop, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
Category: Service
Gabe said they have phenomenal customer service, great communication, and great ability to get him in and out in a timely fashion. Overall, the management and people there are good. He did mention that they weren't able to locate his account at first, which was frustrating, and they had to hold on to his vehicle overnight.
Recommended

EH
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ELIZABETH H.
Flagstaff, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Relationship Building Customer Service
I love Hurst Firestone and Auto Care. They have serviced my various cars over the years with professional, honest and fair prices for excellent service. I have to say their customer service excellence is at every level and contact... I always feel like I am being treated like a good friend or family member than a customer. Thanks Bob and team for my recent road safety check up. The trip was great without one worry about my car. 🎉❤️

RA
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ROD A.
Flagstaff, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2025
verified customerVerified Customer
10
Another satisfying experience
I needed my spare tire hoist mechanism checked. From that, the needed parts were delivered the next day. Installation was quick ans completed without delay. The cost was very reasonable and well worth it
I completely recommend Hurst Firestone!

JW
Jim W.
Glendale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
Category: Service
Jim said they were outstanding. They put his tires on in the snow. The staff was very nice and personable, and they did a fantastic job.
Recommended

BU
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Brian U.
Flagstaff, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
10
Their customer service and work ethic and fair pricing makes you feel like family
I usually don’t go to mechanic shops because I’m worried that things might not be as they seem, but hurst Firestone is legit. Their customer service is awesome and their Christian based company that believes in truthfulness and honest pricing I wish them the best success they’ve obviously been around for a long time and there’s a reason for that you can count on them
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