Overview

Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

829 Reviews

ReScore Reviews™ (19)

ReScore
Overall Rating 4.8947368/5Overall Rating 4.8947368/5Overall Rating 4.8947368/5Overall Rating 4.8947368/5rating 4.8947368
Original
Overall Rating 2.15789/5Overall Rating 2.15789/5rating 2.15789rating 2.15789rating 2.15789
96% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


RB
Roger B.
Dayton, TN
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
service with a smile
Thanks for your support..

SF
Sara F.
Sparta, TN
2016 Hyundai Veloster
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Love Hyundai of cookeville
The people at Hyundai are awesome! The manager was he one who made getting my car easy and painless, and every time I take it in for service I can trust that they are going to do it right the first time. Their customer service is great! Yes, they always try to up sell, but that’s expected! They are real with me, they tell me if something needs done OR if something doesn’t. They don’t try to take me for all I got like most places and they aren’t pushy which I love! I will be a lifetime Hyundai girl as long as the staff at cookeville remains as is. I can definitely tell (being a business and sales professional myself) that they all go through an extensive training, and they truly care about their customers.

FZ
Frederick Z.
Crossville, TN
2016 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Maintenance performed on scheduled time of appointment
Fast & performed on maintenance at scheduled time

WS
Willard S.
Crossville, TN
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Service Manager Josh takes the patience to explain and search for the best fees.
Thank you.

BP
Bhumika P.
Cleveland, TN
2018 Hyundai Ioniq Hybr
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Great
Good customer service

MU
Mikal U.
Crossville, TN
2018 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
super as always
In and out quickly and expertly. Never have to worry.

SS
Shirl S.
Jamestown, TN
2016 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
With in driving distance
Very quick and explained things well

CH
Charles H.
Crossville, TN
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Friendly courteous people and skilled technicians.
Great service on time as promised.

Anonymous avatar
Verified Customer
Cookeville, TN
2015 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Convenience
Everything went smoothly.

JT
Jo T.
Cookeville, TN
2012 Hyundai Santa Fe
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/12/2018 Category: Service
Good Service
Service was done quickly and well. Only disappointment was didn't get a car wash!

Anonymous avatar
Verified Customer
Mc Minnville, TN
2014 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Good value
We have had all our car maintenance work done here. Costs have been reasonable and the 2014 Genesis runs great.

Anonymous avatar
Verified Customer
Red Boiling Springs, TN
2016 Hyundai Sonata
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/12/2018 Category: Service
Efficient
Service department write up clerk could be more friendly

DB
Doug B.
Crossville, TN
2018 Hyundai Santa Fe S
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/12/2018 Category: Service
Quick and easy.
Everything was great. Only thing that could have been better would be online scheduling. Does not seem to be an option for this dealership, even calling Hyndai customer service. However, once I called the dealership, I got the appointment I wanted and was in and out in no time.

CM
Chad M.
Crossville, TN
2016 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Great Place
Great place , great people, Great deals

SC
Stephen C.
Jamestown, TN
2011 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Good
Good

JS
Justin S.
Lancing, TN
2016 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
5 stars
Great people to work with!

RB
Robert B.
Livingston, TN
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Excellent
Friendly employees who did everything to help and fast service

DL
Donald L.
Crossville, TN
2013 Hyundai Elantra Gt
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Prompt friendly service with a smile.
On our first visit to Hyundai of Cookeville we were greeted by the Sales Staff in the driveway and escorted to the Service Center where we were personally introduced to the Service Manager. How great was that!!?? Our Elantra GT was immediately taken into the clean and organized Service Bay while we visited the showroom. The car was serviced quickly and returned to us at the service door. All in all, a very pleasant experience.

Anonymous avatar
Verified Customer
Sparta, TN
2016 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Timely
Can get serviced during my lunch hour.

Anonymous avatar
Verified Customer
Crossville, TN
2017 Hyundai Elantra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/05/2018 Category: Service
Great job
Great job