Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

146 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
Latest Review 3 days ago

Reviews


JS
Joel S.
Bradyville, TN
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Joel said the business did exactly what they said they were going to do.
This review was collected via phone interview by Customer Research Inc.

JH
Jeaneen H.
Manchester, TN
Chevrolet Malibu Classic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
Always wanting to help
I always get excellent service and am treated as a valuable customer
Eric I., Owner Operator from Murfreesboro Auto Repair responded on 09/14/2018

Thank you for the kind review Jeaneen! We always appreciate seeing you!


MH
Melba H.
Murfreesboro, TN
Lexus ES 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Melba said she very pleased with them and the staff is always nice, they do excellent work and they are timely.
This review was collected via phone interview by Customer Research Inc.
Eric I., Owner Operator from Murfreesboro Auto Repair responded on 09/14/2018

Thank you Melba for the kind words. We truly appreciate you.


RH
Rena H.
Smyrna, TN
Chevrolet HHR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Rena said the vehicle runs great and the staff was nice.
This review was collected via phone interview by Customer Research Inc.
Eric I., Owner Operator from Murfreesboro Auto Repair responded on 09/14/2018

Thank you Rena for the kind review. We truly appreciate it.


Verified Customer
Murfreesboro, TN
Ford Edge
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
First time visit
Just relocated to Murfreesboro and checked the AAA website for a repair shop. Just needed an oil change, but very impressed. New building, clean and organized and was in and out in about 20 minutes. They didn't try to sell me something I didn't need either.
Eric I., Owner Operator from Murfreesboro Auto Repair responded on 09/14/2018

Thank you for the kind review. We truly appreciate the opportunity to take care of you!


AS
Ara S.
Murfreesboro, TN
Chrysler Sebring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018
Highly recommend Murfreesboro Auto Repair!
Excellent service! Friendly, knowledgeable, timely. Great experience getting me back on the road! I had several issues that were all taken care of quickly! I have already recommended to friends and family! This is where I will be bringing my cars for service!
Eric I., Owner Operator from Murfreesboro Auto Repair responded on 09/14/2018

Thank you so much for the kind review! We truly appreciate the opportunity to take care of you!


MB
Mary B.
Franklin, TN
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018
Professional and Friendly
From start to finish my experience with Murfreesboro Auto has been fantastic! They were very friendly and professional and identified the root cause quickly. Would recommend them to anyone.
Eric I., Owner Operator from Murfreesboro Auto Repair responded on 08/24/2018

Thank you so much for the kind words! We truly appreciate it!


KM
Kenneth M.
Murfreesboro, TN
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Kenneth said the employees provided good service at a decent price. He stated this is a good place to go.
This review was collected via phone interview by Customer Research Inc.

CW
Cheryl W.
Murfreesboro, TN
Dodge Avenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Cheryl said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

AM
Anthony M.
Murfreesboro, TN
Pontiac Bonneville
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/17/2018 Category: Service
Anthony said he received good service at the business.
This review was collected via phone interview by Customer Research Inc.
Eric I., Owner Operator from Murfreesboro Auto Repair responded on 08/24/2018

Thank you for the kind review!


SN
Shannon N.
Murfreesboro, TN
Honda Civic Coupe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/17/2018 Category: Service
Shannon said the staff called him back and asked permission for things.
This review was collected via phone interview by Customer Research Inc.

PW
Phil W.
Murfreesboro, TN
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Phil said that the place did a good job and didn't charge too much.
This review was collected via phone interview by Customer Research Inc.
Eric I., Owner Operator from Murfreesboro Auto Repair responded on 08/24/2018

Thank you for your kind review Phil!


LT
Laurie T.
Murfreesboro, TN
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Laurie said the service the business provided was good. A panel on her door is not clipped on properly so she is going to go back to have them fix it properly.
This review was collected via phone interview by Customer Research Inc.
Eric I., Owner Operator from Murfreesboro Auto Repair responded on 08/16/2018

Thank you Laurie for the kind review. Come by any time that's convenient and we will make it a priority to take care of that!


MS
Michael S.
Shelbyville, TN
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018
Excellent service
I love my Lexus but at 172,000 miles problems started popping up. Instead of trading I had MAR install new plugs, coils, and stuts. MAR did a fantastic job and my Lexus runs just like it did the day I bought it.
Eric I., Owner Operator from Murfreesboro Auto Repair responded on 08/15/2018

Michael, thank you so very much for the kind words! We truly appreciate your trust in us!


EP
Ellery P.
Murfreesboro, TN
Buick Park Avenue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Ellery said the business did a good job.
This review was collected via phone interview by Customer Research Inc.
Eric I., Owner Operator from Murfreesboro Auto Repair responded on 08/15/2018

Thank you Ellery for the kind review! We truly appreciate it!


AL
Anthony L.
Murfreesboro, TN
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018 Category: Service
Anthony said they did a really great job.
This review was collected via phone interview by Customer Research Inc.
Eric I., Owner Operator from Murfreesboro Auto Repair responded on 08/15/2018

Thank you for the kind review!


MR
Marcus R.
Murfreesboro, TN
Cadillac CTS Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018
Thanks.
My car takes special brakes and it is very difficult to have them done right. The team at Murfreesboro Auto Repair got them done right and no issues. Also, I got a way better price than the dealer.
Eric I., Owner Operator from Murfreesboro Auto Repair responded on 08/15/2018

Thanks Marcus! We truly appreciate your trust in us!


RM
Rachel M.
Murfreesboro, TN
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Spoke with Pearl. She said she was very satisfied with the service the staff provided. They gave her an accurate estimate of the cost of the service and it was done quickly.
This review was collected via phone interview by Customer Research Inc.
Eric I., Owner Operator from Murfreesboro Auto Repair responded on 08/15/2018

Thank you so much for the kind words!


BS
Barbara S.
Christiana, TN
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
Barbara said she appreciated the service she received, They were Triple A authorized, whom she has a membership with.
This review was collected via phone interview by Customer Research Inc.

JG
Joel G.
Orlando, FL
Honda Civic
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2018 Category: Service
Joel said that the experience was all right but the circumstances were not ideal.
This review was collected via phone interview by Customer Research Inc.