Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

197 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
93% Would Recommend
93% Business Response
Latest Review 3 days ago

Reviews


Anonymous avatar
Verified Customer
Brackettville, TX
2017 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
My accent
Fast ,friendly efficient service. The young man who attended me was very informative. He addresed all my concerns and was not vague with his answers. Best experience dealing with him over the other three times I've taken my car in. Although I was satisfied with the service and customer courtesy the other times.
ALMA C., Service and Parts Director from Hyundai of Del Rio responded on 06/22/2018

Dear Customer,
Thank you for allowing us to service your vehicle. We look forward to seeing you on your next service visit.

Alma Carmona
Service and Parts Director
830-422-3900
acarmona@hyundaidelrio.com

GC
Guadalupe C.
Del Rio, TX
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Immediate service
Great customer service!
ALMA C., Service and Parts Director from Hyundai of Del Rio responded on 06/19/2018

Dear Guadalupe,
Thank you for allowing us to service your vehicle. We look forward to seeing you on your next service visit.

Alma Carmona
Service and Parts Director
830-422-3900
acarmona@hyundaidelrio.com

LH
Larry H.
Brackettville, TX
2018 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Great as usual
Consistently great service.
ALMA C., Service and Parts Director from Hyundai of Del Rio responded on 06/15/2018

Dear
We apprieciate your buisness and look forward to seeing you on your next service visit. Thank you for taking the time to fill out our brief survey.

Alma Carmona
Service and Parts Director
830-422-3900
acarmona@hyundaidelrio.com

RC
Rosa C.
Del Rio, TX
2016 Hyundai Veloster
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Service
It was really good and quick for an oil change very good job Hyundai of Del Río and thank you very much
ALMA C., Service and Parts Director from Hyundai of Del Rio responded on 06/15/2018

Dear Rosa,
Thank you for allowing us to service your vehicle. We look forward to seeing you on your next service visit.

Alma Carmona
Service and Parts Director
830-422-3900
acarmona@hyundaidelrio.com

Anonymous avatar
Verified Customer
Del Rio, TX
2017 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Great service department
Went in for an oil change and was in and out in no time.
ALMA C., Service and Parts Director from Hyundai of Del Rio responded on 06/13/2018

Dear Customer,
Thank you filling out our brief survey.  We appreciate your business and look forward to seeing you on your next service visit.

Alma Carmona
Service and Parts Director
830-422-3900
acarmona@hyundaidelrio.com

LS
Leslie S.
Del Rio, TX
2016 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018 Category: Service
Fast service and thorough
Fast service and thorough
ALMA C., Service and Parts Director from Hyundai of Del Rio responded on 06/08/2018

Dear Leslie,
Thank you for allowing us to service your vehicle. We appreciate your business and look forward to seeing you on your next visit.

Alma Carmona
Service and Parts Director
830-422-3900
acarmona@hyundaidelrio.com

MS
Miriam S.
Eagle Pass, TX
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Service. Time.
Excellent service and very fast.
ALMA C., Service and Parts Director from Hyundai of Del Rio responded on 05/29/2018

Mrs. Miriam,
We appreciate your business and look forward to seeing you on your next service visit.  Im glad to hear that we were able to provide you with a five star service.

Alma Carmona
Service and Parts Director
830-422-3900
acarmona@hyundaidelrio.com

TG
Ted G.
Del Rio, TX
2016 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018 Category: Service
Hyundai Service in Del Rio, TX
You guys are doing great work. Thanks,

Ted Glenn
ALMA C., Service and Parts Director from Hyundai of Del Rio responded on 05/28/2018

Dear Ted,
We appreciate your businees and look forward in seeing you on your next visit.

Alma Carmona
Service and Parts Director
830-422-3900
acarmona@hyundaidelrio.com

Anonymous avatar
Verified Customer
Del Rio, TX
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
2017 Santa Fe Sport driver door latch
It was fixed very quickly. Thank you. Very satisfied.
ALMA C., Service and Parts Director from Hyundai of Del Rio responded on 05/24/2018

Dear Lisa,
Thank you for taking the time to fill out our brief survey.  We look forward to seeing you on your next visit. Have a good weekend.

Alma Carmona
Service and Parts Director
830-422-3900
acarmona@hyundaidelrio.com

EW
Edward W.
Del Rio, TX
2016 Hyundai Azera
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2018 Category: Service
Service at Hyundai
Always Courteous and efficient
ALMA C., Service and Parts Director from Hyundai of Del Rio responded on 05/14/2018

Dear Edward,
Thank you for allowing us to service your vehicle. We look forward to seeing you on your next visit.

Alma Carmona
Service and Parts Director
830-422-3900
acarmona@hyundaidelrio.com

Anonymous avatar
Verified Customer
Del Rio, TX
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Mrs
Thank you Dennis
ALMA C., Service and Parts Director from Hyundai of Del Rio responded on 05/10/2018

Dear Alma,
Thank you for taking the time to fill out our brief survey.

Alma Carmona
Service and Parts Director
830-422-3900
acarmona@hyundaidelrio.com

AB
Alfredo B.
Del Rio, TX
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2018 Category: Service
Scheduled Oil Change
Brought my Elantra in and the Service Advisor Dennis Whatley greeted me and told me to wait as they serviced the car.
When car was ready he came and got my keys, he was very professional and courteous.
ALMA C., Service and Parts Director from Hyundai of Del Rio responded on 05/07/2018

Dear Alfredo,
Thank you for allowing us to service your vehicle.  We look forward to seeing you on your next visit.

Alma Carmona
Service and Parts Director
830-422-3900
acarmona@hyundaidelrio.com

MR
Mario R.
Del Rio, TX
2014 Hyundai Veloster
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Good overall experience
Very satisfied with the job they did fixing my A/C.
ALMA C., Service and Parts Director from Hyundai of Del Rio responded on 04/30/2018

Dear Mario,
Thank you for taking the time to fill out our brief survey. We look forward to seeing you on your next visit.

Alma Carmona
Service and Parts Director
830-422-3900
acarmona@hyundaidelrio.com

KA
Katherine A.
Del Rio, TX
2015 Hyundai Sonata Hyb
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018 Category: Service
Good customer service
The people are very friendly
ALMA C., Service and Parts Director from Hyundai of Del Rio responded on 04/27/2018

Dear Customer,
Thank you for allowing us to service your vehicle.  We look forward to seeing you on your next visit.

Alma Carmona
Service and Parts Director
830-422-3900
acarmona@hyundaidelrio.com

RL
Rebecca L.
Eagle Pass, TX
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Very professional and prompt!
Had an appointment for an oil change and the checking of regular maintenance at 8:00 a.m. and by 8:30 a.m. I was already out and on my way home.
ALMA C., Service and Parts Director from Hyundai of Del Rio responded on 04/24/2018

Dear Rebecca,
Thank you for allowing us to service your vehicle. We look forward to seeing you on your next visit.

Alma Carmona
Service and Parts Director
830-422-3900
acarmona@hyundaidelrio.com

Anonymous avatar
Verified Customer
Eagle Pass, TX
2015 Hyundai Santa Fe S
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/24/2018 Category: Service
Awesome customer service
Thank you Dennis!!!! Great job.
ALMA C., Service and Parts Director from Hyundai of Del Rio responded on 04/24/2018

Dear Customer,
We appreciate your business. We look forward to seeing you on your next visit.

Alma Carmona
Service and Parts Director
830-422-3900
acarmona@hyundaidelrio.com

Anonymous avatar
Verified Customer
Del Rio, TX
2016 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Courtesy
I didn't get a name but the guy that helped me was the nicest ever. He cares about the people and told me everything I needed to know. I am one pleased customer and glad he helped me out.
ALMA C., Service and Parts Director from Hyundai of Del Rio responded on 04/24/2018

Dear Customer,
Thank you for your feedback.  We look forward to seeing you on your next service visit.

Alma Carmona
Service and Parts Director
830-422-3900
acarmona@hyundaidelrio.com

Anonymous avatar
Verified Customer
Del Rio, TX
2017 Hyundai Elantra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/17/2018 Category: Service
Good service department
Always quick and helpful
ALMA C., Service and Parts Director from Hyundai of Del Rio responded on 04/17/2018

Dear Customer,
Thank you for taking the time to fill out our brief survey. We look forward to seeing you on your next service visit.

Alma Carmona
Service and Parts Director
830-422-3900
acarmona@hyundaidelrio.com

Anonymous avatar
Verified Customer
Del Rio, TX
2012 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Great service
The service was excellent and fast
ALMA C., Service and Parts Director from Hyundai of Del Rio responded on 04/13/2018

Dear Customer,
Thank you for your feed back. We look forward to seeing you on your next visit.

Alma Carmona
Service and Parts Director
830-422-3900
acarmona@hyundaidelrio.com

LH
Larry H.
Brackettville, TX
2018 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Excellent again.
Went in for steering wheel safety recall. Scheduled on line this time and it worked perfectly. Service was done promptly. Multi-point check also offered. Took about 39 minutes.
ALMA C., Service and Parts Director from Hyundai of Del Rio responded on 04/11/2018

Dear Larry,
Thank you for filling out our brief survey.  We look forward to seeing you on your next visit.

Alma Carmona
Service and Parts Director
830-422-3900
acarmona@hyundaidelrio.com