Overview

Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

257 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
93% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


Verified Customer
Del Rio, TX
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
Service department
They are very helpful and great at what they do

JG
Juan G.
Eagle Pass, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Driving w/o seat belt
It was a good experience with the Del Rio Hyundai,they where very amable with me. Thank you again¡!¡
REINA A., Service Manager from Hyundai of Del Rio responded on 02/16/2019

Thank you for coming to see us. We'll see you for your next maintenance. 

Reina Aranda
Hyundai of Del Rio Service Manager
Office (830) 422-3900 ext 1230
raranda@hyundaidelrio.com

VG
Velma G.
Del Rio, TX
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2019 Category: Service
Friendly, curteous
The service department is in my opinion the best I've ever seen. The service was very good. I would highly recommend Hyundai to anyone. Keep up the great work.
REINA A., Service Manager from Hyundai of Del Rio responded on 02/12/2019

Thank you for the great review Velma. We are so happy to have gained your trust and recommendation. 

Reina Aranda
Hyundai of Del Rio Service Manager
Office (830) 422-3900 ext 1230
raranda@hyundaidelrio.com

GJ
Guadalupe J.
Eagle Pass, TX
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/05/2019 Category: Service
Service
Alma, the service clerk was super helpful.
REINA A., Service Manager from Hyundai of Del Rio responded on 02/06/2019

Thank you for the 5 stars :) 

Reina Aranda
Hyundai of Del Rio Service Manager
Office (830) 422-3900 ext 1230
raranda@hyundaidelrio.com

EW
Edward W.
Del Rio, TX
2016 Hyundai Azera
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/31/2019 Category: Service
The maintenance facility requires some upgrading in the area of personnel education.
Personnel is very courteous, but requires some definite additional training.
REINA A., Service Manager from Hyundai of Del Rio responded on 02/04/2019

Thank you for taking the time to rate us and for trusting us with your vehicle's needs.

Reina Aranda
Hyundai of Del Rio Service Manager
Office (830) 422-3900 ext 1230
raranda@hyundaidelrio.com

LH
Larry H.
Brackettville, TX
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019 Category: Service
Excellent Service
Excellent service is a constant at Del Rio Hyundai. Special thanks to Iggy! She's the best!
REINA A., Service Manager from Hyundai of Del Rio responded on 02/04/2019

Thank you for rating us and for the 5 stars Larry. 

Reina Aranda
Hyundai of Del Rio Service Manager
Office (830) 422-3900 ext 1230
raranda@hyundaidelrio.com

TM
Thelma M.
Del Rio, TX
2016 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/28/2019 Category: Service
Went in for oil change
Ive noticed that Hyundai's maintenance has gone down
REINA A., Service Manager from Hyundai of Del Rio responded on 02/04/2019

 I appreciate the feedback and thank you for giving us the opportunity to correct the concern. 

Reina Aranda
Hyundai of Del Rio Service Manager
Office (830) 422-3900 ext 1230
raranda@hyundaidelrio.com

EV
Emily V.
Del Rio, TX
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2019 Category: Service
Taken Care of!
Salesman Jorge Garcia was/is the best took very good care of me before sale, during sale, and has even after sale! I had never purchased a car in Del Rio, glad I did!
REINA A., Service Manager from Hyundai of Del Rio responded on 01/23/2019

Emily, congratulations on the purchase of your new Santa Fe.

Reina Aranda
Hyundai of Del Rio Service Manager
Office (830) 422-3900 ext 1230
raranda@hyundaidelrio.com

A
A.
Del Rio, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Excellent Service I will definitely return for my SUV next service.
Excellent Service, I will definite recommend Hyundai services to all of my friends. Iggy was super efficient changing my appointment at the last minute, to help me with an unexpected work appointment that I had, I wish there were more people like her working on any service departments. Thanks Iggy !!!
REINA A., Service Manager from Hyundai of Del Rio responded on 01/23/2019

Thank you for the 5 stars and the recommendation . We are fortunate to have Iggy and customers like you as part of our Hyundai family. 

Reina Aranda
Hyundai of Del Rio Service Manager
Office (830) 422-3900 ext 1230
raranda@hyundaidelrio.com

CR
Christian R.
Del Rio, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
The people are professional.
Keep up the good work.
REINA A., Service Manager from Hyundai of Del Rio responded on 01/23/2019

Christian, thanks for the 5 stars. 

Reina Aranda
Hyundai of Del Rio Service Manager
Office (830) 422-3900 ext 1230
raranda@hyundaidelrio.com

AC
Alma C.
Del Rio, TX
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2019 Category: Service
Mrs
excellant
REINA A., Service Manager from Hyundai of Del Rio responded on 01/02/2019

Thanks for being a loyal customer and for the 5 stars. 

Reina Aranda
Hyundai of Del Rio Service Manager
Office (830) 422-3900 ext 1230
raranda@hyundaidelrio.com

RT
Roberto T.
Del Rio, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/01/2019 Category: Service
Service
Service staff and mecanics were courteous and helpful.
REINA A., Service Manager from Hyundai of Del Rio responded on 01/02/2019

Happy New Year! Thank you for starting out our year with 5 stars. 

Reina Aranda
Hyundai of Del Rio Service Manager
Office (830) 422-3900 ext 1230
raranda@hyundaidelrio.com

OS
Oscar S.
Del Rio, TX
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2018 Category: Service
The people
Always a pleasure
REINA A., Service Manager from Hyundai of Del Rio responded on 12/27/2018

Thank you Oscar for the great review. Always a pleasure. 

Reina Aranda
Hyundai of Del Rio Service Manager
Office (830) 422-3900 ext 1230
raranda@hyundaidelrio.com

Verified Customer
Eagle Pass, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Great staff
The sales representative we're very polite and willing to help you out make the right choice purchasing the right car.
REINA A., Service Manager from Hyundai of Del Rio responded on 12/27/2018

Thank you for rating us. I am happy you had a great experiance. Thank you for the 5 starts

Reina Aranda
Hyundai of Del Rio Service Manager
Office (830) 422-3900 ext 1230
raranda@hyundaidelrio.com

NW
Nerissa W.
Del Rio, TX
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/15/2018 Category: Service
Friendly staff
Friendly staff
REINA A., Service Manager from Hyundai of Del Rio responded on 12/19/2018

I see we just missed the 5 stars. Give me a call and let me know what we could have done better to earn that fifth star. 

Reina Aranda
Hyundai of Del Rio Service Manager
Office (830) 422-3900 ext 1230
raranda@hyundaidelrio.com

BE
Barbara E.
Uvalde, TX
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018 Category: Service
Great service
My 2010 Elantra is aging with 123,000+ miles but it is a wonderful vehicle for me and I want it to reach 200,000 miles before I consider another Hyundai. The Del Rio service department is great and is helping me keep this car in excellent running condition. I am a very happy customer and highly recommend this service department. Iggy is extremely knowledgeable and most helpful. Don't hesitate to bring your car here for service. You won't be disappointed.
REINA A., Service Manager from Hyundai of Del Rio responded on 12/19/2018

Thank you for the 5 stars and wonderful comments Barbara. We appreciate you. 

Reina Aranda
Hyundai of Del Rio Service Manager
Office (830) 422-3900 ext 1230
raranda@hyundaidelrio.com

SP
Simon P.
Eagle Pass, TX
2019 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
great responseto my concerns
excellent service
REINA A., Service Manager from Hyundai of Del Rio responded on 12/19/2018

We appreciate the feedback. Thanks for trusting us with your vehicle and taking the time to rate us. 

Reina Aranda
Hyundai of Del Rio Service Manager
Office (830) 422-3900 ext 1230
raranda@hyundaidelrio.com

CM
Carl M.
Del Rio, TX
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Great Service
Performed great service in a timely fashion.

Verified Customer
Brackettville, TX
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
My car
Courteous and continuous updates. Very pleased with the results
REINA A., Service Manager from Hyundai of Del Rio responded on 12/06/2018

I am so happy you trusted us with the repairs to your Accent. Thank you for the 5 stars. 

Reina Aranda
Hyundai of Del Rio Service Manager
Office (830) 422-3900 ext 1230
raranda@hyundaidelrio.com

OS
Oscar S.
Del Rio, TX
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018 Category: Service
Service
Excellent team. Always willing and always providing.
REINA A., Service Manager from Hyundai of Del Rio responded on 12/03/2018

Hi Oscar, thank you for taking the time to rate us. We always appreciate the feedback and the 5 stars. 

Reina Aranda
Hyundai of Del Rio Service Manager
Office (830) 422-3900 ext 1230
raranda@hyundaidelrio.com