ReScore Reviews™ (8)

ReScore
Overall Rating 4.1249975/5Overall Rating 4.1249975/5Overall Rating 4.1249975/5Overall Rating 4.1249975/5rating 4.1249975
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
97% Would Recommend
100% Business Response
Latest Review 1 day ago
Austin H. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People are friendly and the service is prompt."
The associates at Hyundai of Dothan are always very helpful. Service writers are attentive and able to explain what will or has been done to your car. I really enjoy my Azera and am sorry that Hyundai will no longer market that model in the U. S.
Vehicle: 2016 Hyundai Azera
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 10:04 AM
Mike E. at Hyundai of Dothan responded on 01/16/2018

Hi Austin. Thanks for taking the time to complete this survey. I'm glad we provided you with a friendly and prompt service experience. I'd also like to thank you for the 5 star rating and the kind words. I appreciate your business and we look forward to taking care of your Azera again. Thank you. 

Mike Evans
Service Manager
Hyundai of Dothan
334-699-6416
miketevans78@gmail.com
David C. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
Friendly atmosphere!
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 09:58 AM
Mike E. at Hyundai of Dothan responded on 01/16/2018

Hi David. Thanks for taking the time to complete this survey. I'm glad we provided you friendly atmosphere while having your service performed. I'd also like to thank you for the 5 star rating and the positive feedback. I appreciate your business and we look forward to taking care of your Santa Fe again. Thank you. 

Mike Evans
Service Manager
Hyundai of Dothan
334-699-6416
miketevans78@gmail.com
Adrian C. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Great service
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/15/2018 03:35 PM
Mike E. at Hyundai of Dothan responded on 01/15/2018

Hi Adrian. Thanks for taking the time to complete this survey. I'm glad we provided you with a great service experience. I'd also like to thank you for the 5 star rating and the positive feedback. I appreciate your business and we look forward to taking care of your Elantra again. Thanks. 

Mike Evans
Service Manager
Hyundai of Dothan
334-699-6416
miketevans78@gmail.com
Sabrena M. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"awesome"
I appreciate their concern for my business, and they where fast about getting to me.
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/15/2018 01:55 PM
Mike E. at Hyundai of Dothan responded on 01/15/2018

Hi Sabrena. Thanks for taking the time to complete this survey. I'm glad we provided you with an awesome and fast service experience. I'd also like to thank you for the 5 star rating and the positive feedback. I appreciate your business and we look forward to taking care of your Accent again. Thank you. 

Mike Evans
Service Manager
Hyundai of Dothan
334-699-6416
miketevans78@gmail.com
Dorothy W. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service "
I received friendly and detailed service
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 01/08/2018
Service Type: Repair
Review Created: 01/10/2018 07:32 PM
Mike E. at Hyundai of Dothan responded on 01/10/2018

Hi Dorothy. Thanks for taking the time to complete this survey. I'm glad we provided you with a friendly and detailed service experience. I'd also like to thank you for the 5 star rating. I appreciate your business and we look forward to taking care of Genesis again. Thanks you. 

Mike Evans
Service Manager
Hyundai of Dothan
334-699-6416
miketevans78@gmail.com
Candy B. on 01/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always Satisfied"
I purchased my vehicle from Hyundai of Dothan and taken my car there for several service appointments. I am completely satisfied with the service I receive.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 01/03/2018
Service Type: Repair
Review Created: 01/09/2018 06:54 PM
Mike E. at Hyundai of Dothan responded on 01/10/2018

Hi Candy. Thanks for taking the time to complete this survey. I'm glad we provided you with an excellent service experience. I'd also like to thank you for the 5 star rating and the positive feedback. I appreciate your loyal business and we look forward to taking care of your Sonata again. Thank you. 

Mike Evans
Service Manager
Hyundai of Dothan
334-699-6416
miketevans78@gmail.com
Verified Customer on 01/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
They were very friendly and completed my service in a timely manner
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/05/2018
Service Type: Maintenance
Review Created: 01/09/2018 10:11 AM
Mike E. at Hyundai of Dothan responded on 01/10/2018

Hi. Thanks for taking the time to complete this survey. I'm glad we provided you with a very friendly and timely service experience. I'd also like to thank you for the 5 star rating and the positive feedback. I appreciate your business and we look forward to taking care of your Hyundai again. Thank you. 

Mike Evans
Service Manager
Hyundai of Dothan
334-699-6416
miketevans78@gmail.com
Randall B. on 01/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly service"
great place to get your serviced,
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 12/12/2017
Service Type: Maintenance
Review Created: 01/06/2018 09:31 AM
Mike E. at Hyundai of Dothan responded on 01/06/2018

Hi Randall. Thanks for taking the time to complete this survey. I'm glad we provided you with an excellent and friendly service experience. I'd also like to thank you for the 5 star rating and the positive feedback. I appreciate your loyal business and we look forward to taking care of your Sonata again. Thank you. 

Mike Evans
Service Manager
Hyundai of Dothan
334-699-6416
miketevans78@gmail.com
Dewey T. on 01/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service"
None
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 01/03/2018
Service Type: Repair
Review Created: 01/05/2018 04:08 PM
Mike E. at Hyundai of Dothan responded on 01/06/2018

Hi Dewey. Thanks for taking the time to complete this survey. I'm glad we provided you with a friendly service experience. I'd also like to thank you for the 5 star rating and the positive feedback. I appreciate your business and we look forward to taking care of your Sonata again. Thank you. 

Mike Evans
Service Manager
Hyundai of Dothan
334-699-6416
miketevans78@gmail.com
Verified Customer on 01/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
Excellent place to do business!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 12/28/2017
Service Type: Repair
Review Created: 01/04/2018 04:09 PM
Mike E. at Hyundai of Dothan responded on 01/04/2018

Hi. Thanks for taking the time to complete this survey. I'm glad we provided you with an excellent service experience. I'd also like to thank you for the 5 star rating and the positive feedback. I appreciate your business and we look forward to taking care of your Sonata again. Thanks. 

Mike Evans
Service Manager
Hyundai of Dothan
334-699-6416
miketevans78@gmail.com
Nedra P. on 01/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service feedback"
Love the folks at Hyundai...everyone is friendly, professional, and willing to go the limit to provide service.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 12/29/2017
Service Type: Maintenance
Review Created: 01/04/2018 12:02 PM
Mike E. at Hyundai of Dothan responded on 01/04/2018

Hi Nedra. Thanks for taking the time to complete this survey. I'm glad we provided you with a friendly and professional service experience. I'd also like to thank you for the 5 star rating and the positive feedback. I appreciate your loyal business and we look forward to taking care of your Santa Fe again. Thank you. 

Mike Evans
Service Manager
Hyundai of Dothan
334-699-6416
miketevans78@gmail.com
Mary G. on 01/03/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
" Loyal Customer"
Convenient and provide great service. Would be even better if the company gave/issued coupons that didn't expire before next service date.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 12/29/2017
Service Type: Repair
Review Created: 01/03/2018 07:33 PM
Mike E. at Hyundai of Dothan responded on 01/03/2018

Hi Mary. Thanks for taking the time to complete this survey. I'm glad we provided you with a great service experience. I'd also like to thank you for the 4 star survey and the positive feedback. I'm with you completely on the coupons. I have recently started extending the expiration dates or removing them altogether. If you have a coupon that's expired let me know, I can fix it. I appreciate your loyal business and we look forward to taking care of your Sonata again. Thank you. 

Mike Evans
Service Manager
Hyundai of Dothan
334-699-6416
miketevans78@gmail.com
Thomas G. on 01/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"XXXX"
Good.
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 12/26/2017
Service Type: Maintenance
Review Created: 01/02/2018 09:49 AM
Mike E. at Hyundai of Dothan responded on 01/02/2018

Hi Thomas. Thanks for taking the time to complete this survey. I'm glad we provided you with an excellent service experience. I'd also like to thank you for the 5 star rating and the positive feedback. I appreciate your business and we look forward to taking care of your Santa Fe again. Thank you. 

Mike Evans
Service Manager
Hyundai of Dothan
334-699-6416
miketevans78@gmail.com
Verified Customer on 01/01/2018
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Good customer service "
Good staff especially Donnie Jordan. He is always the best to work with!!!
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 12/26/2017
Service Type: Repair
Review Created: 01/01/2018 11:40 AM
Mike E. at Hyundai of Dothan responded on 01/02/2018

Hi. Thank you for taking the time to complete this survey. I'm sorry to hear that we didn't provide you with an excellent service experience. I have discussed your situation with my service advisors and unfortunately there was a communication breakdown. As you know from our conversation earlier today, we do have a loaner car ready for you to use while we diagnose your car. If you find this to be satisfactory please take another minute to reconsider the star rating on this survey, if not, please give me a call. I look forward to hearing from you via this survey with hopes of getting all of your concerns resolved. Thank you. 

Mike Evans
Service Manager
Hyundai of Dothan
334-699-6416
miketevans78@gmail.com
Darlene B. on 12/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone there is so wonderful love them all :)))"
I will always go to Hyundai for all of my needs. Wonderful!!!!!!!!!!!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 12/27/2017
Service Type: Maintenance
Review Created: 12/31/2017 07:00 PM
Mike E. at Hyundai of Dothan responded on 12/31/2017

Hi Darlene. Thank you so much for taking the time to complete this survey. I'm glad we provided you with a wonderful service experience. I'd also like to thank you for the 5 star rating and the positive feedback. I appreciate your business and we look forward to taking care of your Sonata again. Thank you. 

Mike Evans
Service Manager
Hyundai of Dothan
334-699-6416
miketevans78@gmail.com
Connie W. on 12/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service "
Always professional, friendly, and informative . There is no long wait on the service and the waiting area is clean, with a nice big flat screen , coffee, drinks, snacks, and candy. 😁
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 12/22/2017
Service Type: Repair
Review Created: 12/29/2017 04:49 PM
Mike E. at Hyundai of Dothan responded on 12/31/2017

Hi Connie. Thanks for taking the time to complete this survey. I'm glad we provided you with an excellent, professional, friendly and informative service experience with great amenities. I'd also like to thank you for the 5 star rating and the positive feedback. I appreciate your business and we look forward to taking care of your Sonata again. Thank you. 

Mike Evans
Service Manager
Hyundai of Dothan
334-699-6416
miketevans78@gmail.com
Kinnyatar M. on 12/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
Awesome service, fast, and friendly service.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 12/22/2017
Service Type: Repair
Review Created: 12/29/2017 03:51 PM
Mike E. at Hyundai of Dothan responded on 12/31/2017

Hi Kinnyatar. Thanks for taking the time to complete this survey. I'm glad we provided you with an awesome, fast and friendly service experience. I'd also like to thank you for the 5 star rating and the positive feedback. I appreciate your business and we look forward to taking care of your Santa Fe again. Thanks. 

Mike Evans
Service Manager
Hyundai of Dothan
334-699-6416
miketevans78@gmail.com
Carlis F. on 12/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"It was good."
It was good
Vehicle: 2013 Hyundai Sonata Hyb
Category: Service
Service Date: 12/19/2017
Service Type: Repair
Review Created: 12/25/2017 05:33 AM
Mike E. at Hyundai of Dothan responded on 12/26/2017

Hi Carlis. Thanks for taking the time to complete this survey. I'm glad we provided you with an excellent service experience. I'd also like to thank you for the 5 star rating and the positive feedback. I appreciate your business and we look forward to taking care of your Sonata again. Thank you. 

Mike Evans
Service Manager
Hyundai of Dothan
334-699-6416
miketevans78@gmail.com
Verified Customer on 12/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"It’s great "
Great people and quick service.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 12/15/2017
Service Type: Repair
Review Created: 12/24/2017 08:18 PM
Mike E. at Hyundai of Dothan responded on 12/26/2017

Hi. Thanks for taking the time to complete this survey. I'm glad we provided you with a great and quick service experience. I'd also like to thank you for the 5 star rating and the positive feedback. I appreciate your business and we look forward to taking care of your Hyundai again. Thank you. 

Mike Evans
Service Manager
Hyundai of Dothan
334-699-6416
miketevans78@gmail.com
Aaron T. on 12/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thank You"
I go to school in Dothan, Al and I was in a pickle trying to get home for the holiday!! They got me right in and my trip was minimally delayed!! So Thank You!!
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 12/15/2017
Service Type: Repair
Review Created: 12/23/2017 10:27 AM
Mike E. at Hyundai of Dothan responded on 12/23/2017

Hi Aaron. Thanks for taking the time to complete this survey. I'm glad we were able to get you out of a pickle and help you get home for the holidays. I'd also like to thank you for the 5 star rating and the kind words. I appreciate your business and we look forward to taking care of your Veloster again. Have a merry Christmas and a happy new year. Thank you. 

Mike Evans
Service Manager
Hyundai of Dothan
334-699-6416
miketevans78@gmail.com
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