Hyundai of Dothan

Hi. Thank you so much for taking the time to leave this survey. I'm glad my service team provided you with an excellent service experience. I'd also like to thank you for the 5 star rating and the kind words. I truly appreciate your business and we look forward to taking care of your Tucson again. Thank you!

Hi Jesse. Thank you so much for taking the time to complete this survey. I'm glad we provided you with a wonderful service experience. I'd also like to thank you for the 5 star rating and the kind words. I appreciate your business and value you as a customer. Thank you!

Hi Connie. Thank you so much for taking to time out of your day to complete this survey. I'm glad the service team provided you with an excellent service experience. I'd also like to thank you for the 5 star rating and the kind words. I truly appreciate your business and we look forward to taking care of your Sonata again. Thank you!

Hi Carolyn. Thanks for taking the time to complete this survey. I'm sorry to read that we did not provide you with a timely service. I've had to make a lot of changes in the service department in the last few months, some of them good, others may not have been so good. I really appreciate your feedback and even though 3 stars is a failing score, it teaches me how to get better. I'd like to talk to you about your last visit soon. I look forward to hearing from you soon. Thank you.

Hi Barbara. We at Hyundai of Dothan would be glad to help you with the repairs to your car. It was never my intention to make you feel as though you were being bullied. If there is anything we can do to assist you with your service needs, please feel free to contact us. Thank you. 

Hi James. Thanks for taking the time to complete this survey. I'm glad we provided you with an excellent service experience. I'd also like to thank you for the 5 star rating and the positive feedback. I appreciate your loyal business and we look forward to taking care of your Sonata again. Thank you!

Hi Bonita. Thanks for taking the time to leave this survey. I'm glad we provided you with a personable and friendly service experience. I'd also like to thank you for the 5 star rating and the kind words. I appreciate your business and we look forward to taking care of your Santa Fe again. Thank you!

Hi Geraldine. Thank you so much for taking the time to complete this survey. I'm glad we provided you with a friendly, courteous and timely service experience. I'd also like to thank you for the 5 star rating and the kind words. I appreciate your business and we look forward to taking care of your Elantra again. Thank you!

Hi John. Thank you so much for taking the time to complete this survey. I'm glad we provided you with an excellent service and purchase experience. I'd also like to thank you for the 5 star rating and the kind words. I appreciate your loyal business and we look forward to taking care of your Santa Fe again. Thank you!

Hi. Thank you so much for taking the time to complete this survey. I'm glad we provided you with an excellent and helpful service experience. I'd also like to thank you for the 5 star rating and the kind words. I appreciate your business and we look forward to taking care of your Elantra again. Thank you!

Hi Taiesha. Thanks for taking the time to complete this survey. I'm glad we provided you with an excellent service experience. I'd also like to thank you for the 4 star rating and the positive feedback. I appreciate your business and we look forward to taking care of your Elantra again. Thank you. 

Hi Dennis. Thanks for taking the time to complete this survey. I'm sorry to read about your last service visit taking too long. I would personally like to apologize for the excessive waiting time. I don't have any excuses as that software update should not take longer than an hour. I'm not sure what happened but I would like to talk with you about it tomorrow the 11th. Please feel free to call me at the shop or you can reply to this email. I plan to give you a call. I look forward to hearing from you soon. Thank you. 

Hi Michael. Thanks for taking the time to complete this survey. I'm glad we provided you with a great service. I'd also like to thank you for the 4 star rating and the positive feedback. You know we do oil changes and tire rotations all day. You don't have to have any kind of contract to get your work done with us and our service prices are competitive with other local shops. We have have factory trained technicians working on your vehicle and getting your Santa Fe serviced at the dealership keeps all your warranty in line should any question come up. I think it'd be great if you decide to continue to visit Hyundai of Dothan. I appreciate your business and we look forward to taking care of your Santa Fe again. Thank you. 

Hi Mike and julia. Thank you so much for taking the time to complete this survey. I'm glad we provided you with an excellent service experience. I wish I had a little more time to chat with you on your last visit, unfortunately we've been short handed in the shop so things get rushed. I'd also like to thank you for the 5 star rating and the kind words. I truly appreciate your loyal business and I look forward to taking care of your Elantra again. Thank you!

Hi. Thank you so much for taking the time to leave this survey. I'm glad you technician, Pasha, and I provided you with an excellent service experience. I'd also like to thank you for the 5 star rating and the kind comments. I appreciate your business and we look forward to taking care of your Sonata again. Thank you!

Hi Evelyn. Thanks for taking the time to complete this survey. I'm glad we provided you with an excellent service experience. I'd also like to thank you for the 5 star rating and the kind words. I appreciate your business and we look forward to taking care of your Santa Fe again. Thank you!

Hi Georgina. Thanks for taking the time to leave this survey. I'm glad we provided you with an excellent service experience. We all miss Avery and I would have liked for her to stay too. I would like to thank you for the 5 star rating and the positive feedback. I appreciate your loyal business with everything going on. We look forward to seeing you again soon. Thank you!

Hi Larry. Thanks for taking the time to complete this survey. I'm glad Anthony and your your technician, Manny, provided you with a good and friendly service experience. I'd also like to thank you for the 5 star rating and the positive feedback. I appreciate your business and we look forward to taking care of your Santa Fe again. Thank you!

Hi Theresa. Thank you so much for taking the time to complete this survey. I'm glad your technician Righto and I provided you with a kind and quick service experience. I'd also like to thank you for the 5 star rating and the positive feedback. I appreciate your business and we look forward to taking care of your Santa Fe again. Thank you!

Hi Tameka. Thanks for taking the time to leave this survey. I'm glad we provided you with a great service experience. I'd also like to thank you for the 4 star rating and the positive feedback. Item that are checked off in yellow do not need immediate repair or replacement, those items may need attention within the next few service visits. I apologize if that was not explained to you better. I appreciate your patience as we work to improve our staff and shop capacity. I value you as a customer and I'd never want to see you visit another shop. Thank you for you business, we look forward to taking care of your Sonata again. Thank you.