Business Solutions
English Español
SureCritic / Hyundai Dealer / Hyundai of Dothan
business image

Hyundai of Dothan

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,525 Reviews)
81
Write a Review
SureCritic can help with retention for your business
Learn More

Score Details

5 stars
82%
4 stars
10%
3 stars
3%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original Review
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
86
Total ReScores™
4.6
ReScore™ Average
81
Net Promoter Score ®

Business Details

About

The service center of Hyundai of Dothan hasfactory certified technicians that are trained to ensure your Hyundai runs well for the road ahead. The service center of Hyundai of Dothan hasfactory certified technicians that are trained to ensure your Hyundai runs well for the road ahead.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(334) 699-6416
Closed
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
8:00 AM - 12:00 PM
Sun
closed
* Central Time (Us & Canada)
2329 Ross Clark Circle Dothan, AL 36301
Get Directions
Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,525 Reviews)
Write a Review
Recent Reviews
LB
gravatar
Lucinda B.
Bonifay, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2024
10
Category: Service
Recent purchase
I recently purchased my fourth Hyundai. I highly recommend Donnie, my salesperson. He was very professional and knowledgeable during the whole experience.
SS
gravatar
Sherry ann S.
Webb, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2023
10
Category: Service
Three Years of Excellence:Jason Bodden sets the Standards for Outstanding Service
I Purchased 4 vehicles from Hyundai of Dothan and I cannot say enough about the exceptional service I received from Jason Bodden. He goes above and beyond to provide amazing customer service.His dedication to ensuring the best possible experience is evident in his respectful and courteous demeanor .Jason is not just a salesperson he's a trusted advisor who takes the time to thoroughly explain every detail ensuring that you are well informed and comfortable with your purchase.Jason unwavering commitment to getting you the best deal.Not only he is knowledgeable about the vehicles he sells but also works tirelessly to understand your needs and find the perfect solution.His attention to detail and personalized approach make the car buying process a breeze . In my three years of dealing with Jason I have consistently felt valued as a customer.His professionalism , integrity and genuine concern for customer satisfaction make him an asset to Hyundai of Dothan .I wholeheartedly recommended Jason Bodden (Mr. Miami ) to anyone in search of a fantastic car buying experience.Thank You Jason for your outstanding service.
From the Sonny Family
SS
gravatar
Sherry ann S.
Webb, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2023
10
Category: Service
Three Years of Excellence:Jason Bodden sets the Standards for Outstanding Service
I Purchased 4 vehicles from Hyundai of Dothan and I cannot say enough about the exceptional service I received from Jason Bodden. He goes above and beyond to provide amazing customer service.His dedication to ensuring the best possible experience is evident in his respectful and courteous demeanor .Jason is not just a salesperson he's a trusted advisor who takes the time to thoroughly explain every detail ensuring that you are well informed and comfortable with your purchase.Jason unwavering commitment to getting you the best deal.Not only he is knowledgeable about the vehicles he sells but also works tirelessly to understand your needs and find the perfect solution.His attention to detail and personalized approach make the car buying process a breeze . In my three years of dealing with Jason I have consistently felt valued as a customer.His professionalism , integrity and genuine concern for customer satisfaction make him an asset to Hyundai of Dothan .I wholeheartedly recommended Jason Bodden (Mr. Miami ) to anyone in search of a fantastic car buying experience.Thank You Jason for your outstanding service.
From the Sonny Family
Verified Customer
Dothan, AL
2016 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Excellent service in and out that same day
My car was drop off and the wait time was supposedly a few days . Instead they got my car in that morning they save me hundreds of dollars.I appreciate the great service.
JAMES W. from Hyundai of Dothan responded on 04/04/2022 01:24 PM

THANK YOU FOR TAKING THE SURVEY

SM
gravatar
Stephanie M.
Dothan, AL
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Excellent Service
I was in and out under an hour for a scheduled maintenance appointment. I was elated! Thanks for the quick service guys!
JAMES W. from Hyundai of Dothan responded on 03/21/2022 01:42 PM

THANK YOU FOR TAKING THE SURVEY

Verified Customer
Dothan, AL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Very satisfied
Great experience
JAMES W. from Hyundai of Dothan responded on 03/15/2022 08:26 AM

THANK YOU FOR TAKING THE SURVEY

TM
gravatar
Thomas M.
Bonifay, FL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great service
Great experience
JAMES W. from Hyundai of Dothan responded on 03/15/2022 08:26 AM

THANK YOU FOR TAKING THE SURVEY

Verified Customer
Dothan, AL
2021 Hyundai Palisade
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
03/14/2022
Service Type: Repair
verified customerVerified Customer
5
Category: Service
Recent Service
Very quick discussion at the beginning in which they told me my back up camera going in and out was due to the weather change and something I needed to "deal with". This concern was not written on my service sheet that it was even discussed when I picked up my vehicle. Also, they quoted me and it took them 2 hours to change my oil, perform the inspection, and balance/rotate my tires. It was my last "free" year of service since purchasing my vehicle which was their promotion at the time of purchase. Tread lightly with your concerns here, very dismissive. My husband was not happy with his phone call he had with the service tech on following their dismissal of my concerns about the camera and quoted length of service time. We will most likely not be back.
JAMES W. from Hyundai of Dothan responded on 03/20/2022 08:50 AM

thank you for taking the survey

LC
gravatar
Loretta C.
Columbia, AL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Excellent Service
My experience with this company was amazing and Jeremy was my go to person, he was awesome.
JAMES W. from Hyundai of Dothan responded on 03/14/2022 05:25 AM

THANK YOU FOR TAKING THE SURVEY

RC
gravatar
Ricky C.
Webb, AL
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2022
Service Type: Repair
verified customerVerified Customer
9
Category: Service
The overall experience was great.
Great service
JAMES W. from Hyundai of Dothan responded on 03/07/2022 12:50 PM

THANK YOU FOR TAKING THE SURVEY

NS
gravatar
Nadine S.
Newton, AL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Recent service
I have always received excellent service and been treated very courteous.
JAMES W. from Hyundai of Dothan responded on 03/07/2022 12:50 PM

THANK YOU FOR TAKING THE SURVEY

JM
gravatar
John M.
Dothan, AL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Long time customer
We have bought several vehicles from Hyundai of Dothan, we will
not shop for a car anywhere else!! Exceptional service!!!
JAMES W. from Hyundai of Dothan responded on 02/27/2022 08:18 AM

THANK YOU FOR TAKING THE SURVEY

Verified Customer
Dothan, AL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Professional and concerned
Your Team did a great job.
JAMES W. from Hyundai of Dothan responded on 02/25/2022 05:28 AM

THANK YOU FOR TAKING THE SURVEY

Verified Customer
Dothan, AL
2011 Hyundai Veracruz
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2022
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
It was fine
The experience was fine!
JAMES W. from Hyundai of Dothan responded on 02/25/2022 05:27 AM

THANK YOU FOR TAKING THE SURVEY

KB
gravatar
Kathryn B.
Donalsonville, GA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great service
My experience was great as always. Never have any complaints after my encounter with Hyundai of Dothan.
JAMES W. from Hyundai of Dothan responded on 02/11/2022 05:44 AM

THANK YOU FOR TAKING THE SURVEY

Businesses Near You
Logan's All Pro
98
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,382 Reviews)
Beach Auto Care
95
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(734 Reviews)
Dream Coast Auto
68
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(35 Reviews)
Stanton Automotive Inc
95
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(414 Reviews)
Campbell's Automotive Repair Inc.
100
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(9 Reviews)
Vehicle Reviews
vehicle image
2026 IONIQ 9
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
3.0
(2)
vehicle image
2025 Elantra
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(635)
vehicle image
2025 Elantra Hybrid
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(118)
vehicle image
2025 Elantra N
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(96)
vehicle image
2025 IONIQ 5
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(279)
vehicle image
2025 IONIQ 5 N
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(28)
vehicle image
2025 IONIQ 6
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(205)
vehicle image
2025 Kona
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(649)
vehicle image
2025 Kona Electric
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(53)
vehicle image
2025 Palisade
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(1120)
vehicle image
2025 Santa Cruz
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(429)
vehicle image
2025 Santa Fe
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(804)
vehicle image
2025 Santa Fe Hybrid
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(581)
vehicle image
2025 Sonata
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(195)
vehicle image
2025 Sonata Hybrid
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(179)
vehicle image
2025 Tucson
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(1584)
vehicle image
2025 Tucson Hybrid
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(920)
vehicle image
2025 Tucson Plug-In Hybrid
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(36)
vehicle image
2025 Venue
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
4.5
(205)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.