Hyundai of Jefferson City


Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

615 Reviews

ReScore Reviews™ (6)

ReScore
Overall Rating 4.8333333/5Overall Rating 4.8333333/5Overall Rating 4.8333333/5Overall Rating 4.8333333/5rating 4.8333333
Original
Overall Rating 2.16667/5Overall Rating 2.16667/5rating 2.16667rating 2.16667rating 2.16667
95% Would Recommend
100% Business Response
Latest Review about 13 hours ago
Loyal W. on 04/25/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Yes it can be blank"
Do not tell me what I have fill-out!
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 04/23/2018
Service Type: Maintenance
Review Created: 04/25/2018 06:49 PM
Leigh L. on 04/25/2018
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
" Usually great service "
Usually when I go to get my oriole change done at the auto Plex of Hon Day in Jefferson City it's a great experience. This time was not that cas. They missed putting in a windshield wiper in the back. My multi point inspection had many errors including that my tires need to be replaced. Usually they will sweep out my vehicle and it didn't happen this time. I drop my car off in the morning so that the workers don't feel rushed. I feel the service was rushed. Hoping it's better next time.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 04/23/2018
Service Type: Maintenance
Review Created: 04/25/2018 04:25 PM
Renee B. on 04/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Outstanding Service"
From the service writer to the mechanics, they did an outstanding job! I had my car back before time and clean. Very much appreciate them all.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 04/18/2018
Service Type: Maintenance
Review Created: 04/23/2018 12:31 PM
Vickie D. on 04/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
All went quickly.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 04/16/2018
Service Type: Maintenance
Review Created: 04/22/2018 09:42 AM
Verified Customer on 04/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone "
Was Very good and I will let everyone who need to do there oil change and staff are very friendly helpful good customer service.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/20/2018 05:14 PM
Jon H. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer Service"
Cocumtomer service and work is outstanding. The Service Manager is great!! A plus
Vehicle: 2015 Hyundai Veloster
Category: Service
Service Date: 04/02/2018
Service Type: Repair
Review Created: 04/18/2018 09:44 AM
Donna W. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timt"
I got very good service in a short period of time for this service cost was in/out in just about an hour
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 04/13/2018
Service Type: Maintenance
Review Created: 04/18/2018 09:39 AM
Bonnie S. on 04/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Friendly people great service
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 04/11/2018
Service Type: Maintenance
Review Created: 04/13/2018 07:44 PM
Verified Customer on 04/10/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service Department"
good service experience
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 04/07/2018
Service Type: Repair
Review Created: 04/10/2018 01:04 PM
Verified Customer on 04/09/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone is always friendly and helpful"
I brought my 2015 Hyundai Santa Fe in for scheduled maintenance. The maintenance was performed quickly, as usual. The staff is always friendly and very helpful. I appreciate being able to count on them to get my car back to me in a timely manner so I can get on with the rest of my activities.
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 03/31/2018
Service Type: Maintenance
Review Created: 04/09/2018 10:39 AM
Verified Customer on 04/08/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service"
Great sevice
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 03/30/2018
Service Type: Maintenance
Review Created: 04/08/2018 10:00 AM
Carmen O. on 04/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Fast ,friendly ,professional service.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 03/29/2018
Service Type: Maintenance
Review Created: 04/05/2018 04:12 PM
Michael D. on 04/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Love my Hyundai & Hyundai of Kefferson City"
The staff are always friendly, attentive, and competent. The waiting area is comfy and even orovides free bottles if water, fresh popcorn and ice cream. Never had that courtesy anywhere else.
Vehicle: 2017 Hyundai Ioniq Hybr
Category: Service
Service Date: 03/23/2018
Service Type: Maintenance
Review Created: 04/02/2018 08:41 AM
Verified Customer on 03/30/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Thanks for getting me in on such short notice!
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 03/28/2018
Service Type: Maintenance
Review Created: 03/30/2018 08:25 PM
Cathy W. on 03/29/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly"
fast service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 03/26/2018
Service Type: Maintenance
Review Created: 03/29/2018 03:56 PM
Paula E. on 03/27/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional and competent staff"
Staff were very professional, responsive and competent.
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 03/23/2018
Service Type: Maintenance
Review Created: 03/27/2018 03:56 PM
TYLER S., SERVICE WRITER at Hyundai of Jefferson City responded on 03/28/2018

Thank you for completing our survey.  See you next service.

Verified Customer on 03/26/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Easy and friendly "
As always, having my vehicle serviced was easy, they took care of a recall while changing my oil so I didn't have to return another day. I was greeted in a friendly manner and even visited by the person who sold me the car while I waited. You feel valued when you are remembered 😊
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 03/16/2018
Service Type: Repair
Review Created: 03/26/2018 08:05 AM
TYLER S., SERVICE WRITER at Hyundai of Jefferson City responded on 03/26/2018

You are very welcome for your service,  thanks for the feedback.  See you next service.

Nicole C. on 03/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Service department is efficient and honest. Tyler told me what I needed and how much it would be.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 03/16/2018
Service Type: Repair
Review Created: 03/24/2018 08:48 AM
TYLER S., SERVICE WRITER at Hyundai of Jefferson City responded on 03/26/2018

Had a pleasure working with you!  See yah next time!

Jessica B. on 03/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
I recieved great customer service from Tyler at the Hyundai service dept. He went above and beyond.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 03/16/2018
Service Type: Repair
Review Created: 03/23/2018 09:35 PM
TYLER S., SERVICE WRITER at Hyundai of Jefferson City responded on 03/26/2018

Thanks Jessica, cant wait to see you next time!

Kenneth W. on 03/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
great
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 03/19/2018
Service Type: Maintenance
Review Created: 03/22/2018 11:59 AM
TYLER S., SERVICE WRITER at Hyundai of Jefferson City responded on 03/22/2018

thanks Ken!  see you next time.

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