Overview

Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5Overall Rating 4.58/5rating 4.58
4.6

( 2874 Reviews )

ReScore Reviews™ (80)

ReScore
Overall Rating 3.3750023/5Overall Rating 3.3750023/5Overall Rating 3.3750023/5rating 3.3750023rating 3.3750023
Original
Overall Rating 2.1249995/5Overall Rating 2.1249995/5rating 2.1249995rating 2.1249995rating 2.1249995
90% Would Recommend
100% Business Response
Latest Review about 5 hours ago

Reviews


RB
Robert B.
Sammamish, WA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
Exceed Expectations Once Again
The staff is great.
TOM O. from Hyundai of Kirkland responded on 11/14/2019

Thank you very much for your business!

Tom Olson
Service director
206-947-4410


Verified Customer
Redmond, WA
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
convienent and fast
They took my car in very soon from when I arrived. Work was efficient and I was set to go before I knew it.
TOM O. from Hyundai of Kirkland responded on 11/13/2019

Thank you very much for your business!

Tom Olson
Service director
206-947-4410


RS
Richard S.
Federal Way, WA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Quick and efficient and dependable
They got me in a few days after i called. Their estimate of work time was fair and the work took less time than predicted.. Very satisfied.
TOM O. from Hyundai of Kirkland responded on 11/12/2019

Thank you very much for your business!

Tom Olson
Service director
206-947-4410


JL
James L.
Woodinville, WA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Great Service!
It was really good service done on time.
TOM O. from Hyundai of Kirkland responded on 11/12/2019

Thank you very much for your business!

Tom Olson
Service director
206-947-4410


RC
Russel C.
Newcastle, WA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Efficiency
Excellence
TOM O. from Hyundai of Kirkland responded on 11/12/2019

Thank you very much for your business!

Tom Olson
Service director
206-947-4410


BC
Bjarne C.
Redmond, WA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Great place
We were impressed with the facility (cleanliness), the employees (friendly and efficient), prompt service and easy-in easy-out. Shelby was delightful!!
TOM O. from Hyundai of Kirkland responded on 11/11/2019

Thank you very much for your business!

Tom Olson
Service director
206-947-4410


JB
Jeffrey B.
Kenmore, WA
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/11/2019 Category: Service
Great people to work with
We have only had experiences of trustworthy mechanics working on our Hyundai. The front desk people have always been polite, have always sought to serve the customers well.
I wouldn't take our Hyundai anywhere else for service!
TOM O. from Hyundai of Kirkland responded on 11/11/2019

Thank you very much for your business!

Tom Olson
Service director
206-947-4410


MS
Melissa S.
Kent, WA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2019 Category: Service
Fast Service!
Great and fast service!
TOM O. from Hyundai of Kirkland responded on 11/11/2019

Thank you very much for your business!

Tom Olson
Service director
206-947-4410


Verified Customer
Seattle, WA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Excellent Service
Shelby was friendly and attentive. Great service.
TOM O. from Hyundai of Kirkland responded on 11/08/2019

Thank you very much for your business!

Tom Olson
Service director
206-947-4410


TB
Trudy B.
Monroe, WA
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2019 Category: Service
Great Customer Service!
Chris always goes above and beyond with the service of my Santa Fe Sport! He's AWESOME!
TOM O. from Hyundai of Kirkland responded on 11/08/2019

Thank you very much for your business!

Tom Olson
Service director
206-947-4410


GG
Gigie G.
Bothell, WA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Friendly staff
They worked on my car as fast as they could but precise on the job they do. Friendly staff that I feel welcome everytime
TOM O. from Hyundai of Kirkland responded on 11/08/2019

Thank you very much for your business!

Tom Olson
Service director
206-947-4410


JD
Judith D.
Bellevue, WA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Great experience
So quick and nice!
TOM O. from Hyundai of Kirkland responded on 11/07/2019

Thank you very much for your business!

Tom Olson
Service director
206-947-4410


MS
Mary S.
Snohomish, WA
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2019 Category: Service
Customer service and the service
Very happy
TOM O. from Hyundai of Kirkland responded on 11/07/2019

Thank you very much for your business!

Tom Olson
Service director
206-947-4410


Verified Customer
Bothell, WA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Ion, ease of setting appt., courteous complete excellent service.
See Review title
TOM O. from Hyundai of Kirkland responded on 11/06/2019

Thank you very much for your business!

Tom Olson
Service director
206-947-4410


Verified Customer
Seattle, WA
2016 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Prompt and Courteous Service
Got an appointment for oil change and check up same day I phoned. Very prompt and pleasant service personnel.
TOM O. from Hyundai of Kirkland responded on 11/06/2019

Thank you very much for your business!

Tom Olson
Service director
206-947-4410


Verified Customer
Seattle, WA
2014 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
great place for oil change
After several unfortunate experiences with Jiffy Lube (Bellevue) and Pep Boys I finally decided to switch to Huyndai of Kirkland for an oil change. I was able to schedule online for same day service which was prompt - it took 50 min for oil change and tire rotation. I was pleasantly surprised by how well this place is run - very clean lounge, friendly and professional staff. I am so relieved I never have to deal with Jiffy Lube ever again.
TOM O. from Hyundai of Kirkland responded on 11/06/2019

Thank you very much for your business!

Tom Olson
Service director
206-947-4410


Verified Customer
Kirkland, WA
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Most recent service
Prompt and courteous service department
Estimates for waiting have been longer than my actual wait
TOM O. from Hyundai of Kirkland responded on 11/05/2019

Thank you very much for your business!

Tom Olson
Service director
206-947-4410


Verified Customer
Redmond, WA
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2019 Category: Service
Oil change
Shelby greeted me warmly, and professionally. She did an outstanding job.
TOM O. from Hyundai of Kirkland responded on 11/05/2019

Thank you very much for your business!

Tom Olson
Service director
206-947-4410


RL
Robert L.
Redmond, WA
2017 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Very friendly people.
They almost always fit me in when I don’t even have an appointment.
TOM O. from Hyundai of Kirkland responded on 11/05/2019

Thank you very much for your business!

Tom Olson
Service director
206-947-4410


KR
Kristine R.
Auburn, WA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2019 Category: Service
Great and Efficient Service
I was able to get right in and Chris was a tremendous help. Very friendly and thorough.
TOM O. from Hyundai of Kirkland responded on 11/04/2019

Thank you very much for your business!

Tom Olson
Service director
206-947-4410