From the service desk not listening to me and noting my service visit incorrectly to actually explaining the issue to Mike W who also didn't actually listen to me and constantly incorrectly talked to me about issues I did not mention nor am having, this whole visit was a sham. I clearly explained that my car was experiencing vibrations from the front driver side at high speeds and a grinding FEELING under the driver floorboard intermittently, not a noise like Mike kept saying when talking to me. They decided to keep my car for a day which wasn't originally in the plan, but when all you do is test drive the car around instead of looking at the car to see what might be causing the issues that is what happens I guess. That left me to figure out how to get home that night and back to work the next morning, also not in my plans and thankfully I didn't get royally screwed and happen to live many miles from work. Another issue with this visit was the compounding examples of Mike W's incompetence. First, he couldn't listen clearly enough to hear me explain my issue but then he wanted to fight me on what is covered under my Hyundai warranty. I mentioned I think I have a bad wheel bearing and that would be covered by my warranty if that was the issue. Mike instantly told me it wasn't a wheel bearing and was probably just the brakes, and quickly followed that up by saying wheel bearings are not covered under the warranty. They most certainly are, and if he could read he might know that. But Mike is too smart for a stupid kid like me. He was also banking on the fact that hopefully I was stupid enough to think it costs 2040 to replace brakes! What a joke! And in the email he sent me, he showed yet again that he didn't actually listen to my issue and just wanted to make some easy money. He said, and I quote, "The inside pad on the passenger front is frozen to the rotor. This makes total sense as to being the cause of both of your concerns. I strongly recommend replacing all 4 brakes. total after tax comes to about $2,040.00" A frozen pad to a rotor would be much more noticeable than a vibration felt from the driver side at high speeds (not the passenger side!) and a grinding feeling coming from the driver floor board. A frozen pad to a rotor would cause excessive wearing, pulling to a side during braking and even driving if it was that bad, of which I have never felt nor experienced any of those type of issues. You can be sure I will leave a review on google warning others of this scam shop as well. Appalling! I'm upset these hacks took $300 to give me an excuse for an answer but I feel bad for the others being shammed here that don't know any better. I will never be back here again and will warn everyone to stay away as well.