Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

4127 Reviews

ReScore Reviews™ (210)

ReScore
Overall Rating 4.761904/5Overall Rating 4.761904/5Overall Rating 4.761904/5Overall Rating 4.761904/5rating 4.761904
Original
Overall Rating 2.21635/5Overall Rating 2.21635/5rating 2.21635rating 2.21635rating 2.21635
93% Would Recommend
100% Business Response
Latest Review about 8 hours ago

Reviews


Anonymous avatar
Verified Customer
Henderson, NV
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Routine service
Super easy from start to finish! They communicates every step of the way. My only complaint is it was difficult to get out of the lot after my car was done being serviced now because there were just too many cars everywhere. Other than that, smooth!
Bill B., Service Director from Hyundai of Las Vegas responded on 06/19/2018

Thank you.

Bill Buckley
Service Manager
7029381400

LS
Lawrence S.
Henderson, NV
2016 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Great service
Service was great as usual my only request is sometimes you do not report that I had the car in for service and then I'm constantly notify that I'm due for it but aside from that which is something very minor service is always great as always prompt and always thorough
Bill B., Service Director from Hyundai of Las Vegas responded on 06/19/2018

Lawrence: Thank you.

Bill Buckley
Service Manager
7029381400

LL
Lak L.
Las Vegas, NV
2016 Hyundai Sonata
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2018 Category: Service
Generally good.
NO special remarks, Thank you.
Bill B., Service Director from Hyundai of Las Vegas responded on 06/19/2018

Lak: Thank you for your return response.

Bill Buckley
Service Manager
7029381400

SJ
Sherl J.
Las Vegas, NV
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Sherl Jackson
Excellent service. Very kind personal personnel. They explained what they were going to do and the expected time it would take.
Bill B., Service Director from Hyundai of Las Vegas responded on 06/19/2018

Sheri: Thank you for the five stars.

Bill Buckley
Service Manager
7029381400

JC
John C.
Las Vegas, NV
2015 Hyundai Genesis
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Friendly staff
Happy with the car and with the service. Nice people. Counts for a lot! I already HAVE recommended you to a friend!
Bill B., Service Director from Hyundai of Las Vegas responded on 06/19/2018

John: Thank you.

Bill Buckley
Service Manager
7029381400

MS
Michael S.
Las Vegas, NV
2011 Hyundai Accent
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
06/19/2018 Category: Service
Three times for same issue in 1 year is not quality
Three times for same issue in 1 year is not quality
Bill B., Service Director from Hyundai of Las Vegas responded on 06/19/2018

Michael: I apologize for the inconvenience. You will be recieving a call from our CSI dept.

Bill Buckley
Service Manager
7029381400
Bill B., Service Director from Hyundai of Las Vegas responded on 06/19/2018

Bill Buckley
Service Manager
7029381400

MS
Mark S.
Las Vegas, NV
2018 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Friendly and Accurate Service
The service was quick and accurate. The waiting room has drinks and snacks, and it is comfortable.
Bill B., Service Director from Hyundai of Las Vegas responded on 06/19/2018

Mark: Thank you for the five stars.

Bill Buckley
Service Manager
7029381400

Anonymous avatar
Verified Customer
Las Vegas, NV
2017 Hyundai Elantra
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/19/2018 Category: Service
Excellent service, not so excellent planning
To begin, the technicians and customer service agents were friendly and helpful. However, the policy of not scheduling service appointments and only doing walk-ins does not make much sense.
Bill B., Service Director from Hyundai of Las Vegas responded on 06/19/2018

Thank you for your return response. Please go to our website and make a reservation print out and come into service.

Bill Buckley
Service Manager
7029381400

Anonymous avatar
Verified Customer
Las Vegas, NV
2015 Hyundai Elantra
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/19/2018 Category: Service
Thieves
I brought my car in for maintenance only to have someone steal a ring out of my console compartment. They must of thought it had some value to it but thankfully it wasn't real. If I do return here I will make sure nothing is left in my car that could be stolen.
Bill B., Service Director from Hyundai of Las Vegas responded on 06/19/2018

Thank you for your return response.

Bill Buckley
Service Manager
7029381400

NE
Nancy E.
Las Vegas, NV
2018 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
Maintenance is always completed to our satisfaction and in a timely manner.
Reps and sales people who care.
Bill B., Service Director from Hyundai of Las Vegas responded on 06/19/2018

Nancy: Thank you for the 5 stars.

Bill Buckley
Service Manager
7029381400

MA
Monica A.
Las Vegas, NV
2015 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2018 Category: Service
hyundai service
service was excellent
Bill B., Service Director from Hyundai of Las Vegas responded on 06/18/2018

Monica: Thank you.

Bill Buckley
Service Manager
7029381400

MB
Monica B.
Las Vegas, NV
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2018 Category: Service
Andrew and Frank in the service dept. are wonderful
Andrew did my regular service and found I had a recall and he took care of it right away. Frank saw me waiting for my car and ran and got it for me in the Vegas heat so I wouldn't have to wait any longer. Great service. Love this service dept.
Bill B., Service Director from Hyundai of Las Vegas responded on 06/18/2018

Monica: Thank you for the five stars and nice comments about Andrew and Frank.

Bill Buckley
Service Manager
7029381400

SS
Steve S.
Henderson, NV
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Great Service
The service people are great.
Bill B., Service Director from Hyundai of Las Vegas responded on 06/16/2018

Steve: Thank you 

Bill Buckley
Service Manager
7029381400

RB
Robert B.
Las Vegas, NV
2013 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Freindl, coutiouse, efficiant.
They assured me that it would take about 1.5 hrs and were done in about 1.5 hrs. When we got there there was coffee and water and some bagels but we were hungry so they took me and my wife to Hash house and we ate. When we returned they washed my car and gave me the paper work and told me my car was in great condition. That makes you feel really good.
Thank you Peter he was great.
Bill B., Service Director from Hyundai of Las Vegas responded on 06/16/2018

Robert: Thank you for the five stars and nice comments.

Bill Buckley
Service Manager
7029381400

KW
Kimbra W.
Las Vegas, NV
2012 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Best place ever
Abram is always excellent.
Bill B., Service Director from Hyundai of Las Vegas responded on 06/16/2018

Kimbra: Thank you for the five stars.

Bill Buckley
Service Manager
7029381400

RI
Ronald I.
Las Vegas, NV
2007 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Great Service!
Andrew is very attentive and professional whenever he helps me with servicing needs. His suggestions are very helpful.
Bill B., Service Director from Hyundai of Las Vegas responded on 06/16/2018

Ronald: Thank you for the nice comments about Andrew and the five stars.

Bill Buckley
Service Manager
7029381400

DF
David F.
Las Vegas, NV
2012 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Efficiently
Service runs like a clock.
Thanks.
Bill B., Service Director from Hyundai of Las Vegas responded on 06/15/2018

David: Thank you.

Bill Buckley
Service Manager
7029381400

AM
Ana M.
Las Vegas, NV
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Customer is treated with kind and respect
I am really pleased with the attention and good work they did in my car and in the time expected ,and also the kindly way Mrs. Nancy Rios addressed to me.
Bill B., Service Director from Hyundai of Las Vegas responded on 06/15/2018

Ana: Thank you for the nice comments about Nancy and the five stars.

Bill Buckley
Service Manager
7029381400

MG
Mohammad G.
Las Vegas, NV
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Job well done.
Everything was great.
Bill B., Service Director from Hyundai of Las Vegas responded on 06/15/2018

Mohammad: Thank you.

Bill Buckley
Service Manager
7029381400

MM
Morgan M.
Las Vegas, NV
2016 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Excellent Service
10/10
Bill B., Service Director from Hyundai of Las Vegas responded on 06/15/2018

Morgan: Thank you for the nice comments.

Bill Buckley
Service Manager
7029381400