Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

4821 Reviews

ReScore Reviews™ (234)

ReScore
Overall Rating 4.7820544/5Overall Rating 4.7820544/5Overall Rating 4.7820544/5Overall Rating 4.7820544/5rating 4.7820544
Original
Overall Rating 2.21459/5Overall Rating 2.21459/5rating 2.21459rating 2.21459rating 2.21459
93% Would Recommend
100% Business Response
Latest Review about 4 hours ago

Reviews


Verified Customer
Las Vegas, NV
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2018 Category: Service
Customer service
The only thing I don’t like is the fact you require appointments for oil changes now.

Verified Customer
Las Vegas, NV
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Great Service
Took car in for 30000 mile service. Made appointment. Car ready earlier than expected. Service team extremely professional and the service was reminiscent of entering an expensive restaurant. Always take my car here and always impressed.

CJ
Cynthia J.
Las Vegas, NV
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Maintenance Service
Employees were super, waiting room clean and coffee hot. Great!
Dennis F., SERVICE MANAGER from Hyundai of Las Vegas responded on 10/20/2018

Cynthia, thank you for taking the time to respond to the survey and the 5 star review

Dennis Fekete
SERVICE MANAGER
702-940-3137
dfekete@superstoreauto.com

CC
Caesar C.
Las Vegas, NV
2014 Hyundai Tucson
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/19/2018 Category: Service
see previous comments.
In the future I won't be back for oil changes.
Dennis F., SERVICE MANAGER from Hyundai of Las Vegas responded on 10/20/2018

Caesar, I appoligise for the legthy time before you where greated,we strive to provide excellent service experience.At your convience please contact me at 702-940-3137 so that i can resolve this issue so that we can provide excellent service in the future for you

Dennis Fekete
SERVICE MANAGER
702-940-3137
dfekete@superstoreauto.com

AA
Anas A.
Las Vegas, NV
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
So Great
Awesome
Dennis F., SERVICE MANAGER from Hyundai of Las Vegas responded on 10/20/2018

Anas, thank you for the 5 star review and taking the time to respond to the survey.We appreciate the feedback and the kind words

Dennis Fekete
SERVICE MANAGER
702-940-3137
dfekete@superstoreauto.com

Verified Customer
Las Vegas, NV
2014 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/19/2018 Category: Service
They are polite and do what is expected.
They did a great job.
Dennis F., SERVICE MANAGER from Hyundai of Las Vegas responded on 10/19/2018

Thank you for taking the time to respond to the survey and the 4 star review. We appreciate the feedback as we strive for an excellent service experience 

Dennis Fekete
SERVICE MANAGER
702-940-3137
dfekete@superstoreauto.com

JS
James S.
Las Vegas, NV
2013 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
good service
good service for good price
Dennis F., SERVICE MANAGER from Hyundai of Las Vegas responded on 10/19/2018

James, thank you for taking the time to respond to the survey and the 5 star.We appreciate the kind words and vote of confidence 

Dennis Fekete
SERVICE MANAGER
702-940-3137
dfekete@superstoreauto.com

Verified Customer
Las Vegas, NV
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Great assistance and on time estimate.
Thanks. Always great to drive in. Car wash always worth the service 😁
Dennis F., SERVICE MANAGER from Hyundai of Las Vegas responded on 10/19/2018

Thank you for taking the time to respond to the survey and the 5 star review. We are glad you had a great service experience 

Dennis Fekete
SERVICE MANAGER
702-940-3137
dfekete@superstoreauto.com

PB
Pamela B.
Las Vegas, NV
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Service call
As always, I received prompt and courteous service. The wait was not overly long considering it was a busy day. I made an appointment and was serviced promptly.
Dennis F., SERVICE MANAGER from Hyundai of Las Vegas responded on 10/19/2018

Pamela, thank you for taking the time to respond to the survey and the 5 star review.We appreciate the feedback nd the kind words 

Dennis Fekete
SERVICE MANAGER
702-940-3137
dfekete@superstoreauto.com

GB
Girmay B.
Las Vegas, NV
2015 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Excellent
Excellent
Dennis F., SERVICE MANAGER from Hyundai of Las Vegas responded on 10/19/2018

Girmay, Thank you for taking the time to respond to the survey and the 5 star review 

Dennis Fekete
SERVICE MANAGER
702-940-3137
dfekete@superstoreauto.com

CH
C. H.
Las Vegas, NV
2018 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Always great!
Always great service. The team, especially Andrew, always takes good care of me and my Hyundai. I always recommend Hyundai to my friends and family.
Dennis F., SERVICE MANAGER from Hyundai of Las Vegas responded on 10/19/2018

Thank you for taking the time to respond to the survey and the 5 star review. We appreciate the feedback and the kind words

Dennis Fekete
SERVICE MANAGER
702-940-3137
dfekete@superstoreauto.com

SC
Sunrise C.
Las Vegas, NV
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Great service!
Always such great customer service when I come to Hyundai! Andrew in the Service Department is always so knowledgable and friendly and I love the text updates that I'm given.
Thank you!
Dennis F., SERVICE MANAGER from Hyundai of Las Vegas responded on 10/19/2018

Thank you for taking the time to respond to the survey and the 5 star review.We appreciate the feedback and all the kinds words

Dennis Fekete
SERVICE MANAGER
702-940-3137
dfekete@superstoreauto.com

MM
Massoud M.
Las Vegas, NV
2015 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Easy to do business with
Very professional people. Won’t try to sell you things and not pushing to any thing at all. Great waiting room too.
Dennis F., SERVICE MANAGER from Hyundai of Las Vegas responded on 10/18/2018

Massoud, thank you, for taking the time to respond to the survey and giving the dealership a 5 star review. We greatly appreciate the positive feedback. We hope to continue to meet and exceed your expectations, with all future visits.

Dennis Fekete
SERVICE MANAGER
702-940-3137
dfekete@superstoreauto.com

TR
Thomas R.
Las Vegas, NV
2012 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Servicio de mantenimiento en general
El buen servicio., La atención al cliente, honestidad en el servicio y el cumplimiento de los tiempos de los trabajos a realizar en los tiempos. Exelente el perdón de servicio.
Dennis F., SERVICE MANAGER from Hyundai of Las Vegas responded on 10/18/2018

Thomas thank you for taking the time to respond to the survey and the 5 star review

Dennis Fekete
SERVICE MANAGER
702-940-3137
dfekete@superstoreauto.com

SS
Steven S.
Henderson, NV
2017 Hyundai Veloster
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/18/2018 Category: Service
Communication to your customers
Communication to your customers in a timely manner
Dennis F., SERVICE MANAGER from Hyundai of Las Vegas responded on 10/18/2018

Steven I apologize for the none response back to your phone calls and any miscommunication that you might have experienced.At your convenience give me a call at 702-940-3137 in which i will reply in a timely manner so that i can answer any questions that you might have

Dennis Fekete
SERVICE MANAGER
702-940-3137
dfekete@superstoreauto.com

Verified Customer
Las Vegas, NV
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Friendly service people and they make you feel what your needs are.
Fews like family
Dennis F., SERVICE MANAGER from Hyundai of Las Vegas responded on 10/18/2018

Thank you for taking the time to respond to the survey and the 5 star review. We appreciate the feedback and kind words 

Dennis Fekete
SERVICE MANAGER
702-940-3137
dfekete@superstoreauto.com

MU
Myrna U.
Las Vegas, NV
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
Surecritic
Excellent
Dennis F., SERVICE MANAGER from Hyundai of Las Vegas responded on 10/18/2018

Myra thank you for taking the time to respond to the survey and the 5 star review 

Dennis Fekete
SERVICE MANAGER
702-940-3137
dfekete@superstoreauto.com

BT
Brittany T.
Indian Springs, NV
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Customer services
Great customer services. Brandon is great. Got me in and out
Dennis F., SERVICE MANAGER from Hyundai of Las Vegas responded on 10/18/2018

Brittany thank you for taking the time to respond to the survey and the 5 star review. We appreciate the feedback and the kind words 

Dennis Fekete
SERVICE MANAGER
702-940-3137
dfekete@superstoreauto.com

JR
James R.
Las Vegas, NV
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Service
Explain everything your vehicle needs and what’s wrong with it.
Dennis F., SERVICE MANAGER from Hyundai of Las Vegas responded on 10/18/2018

James thank you for taking the time to respond to the survey and the 5 star review 

Dennis Fekete
SERVICE MANAGER
702-940-3137
dfekete@superstoreauto.com

JK
Jeffrey K.
Las Vegas, NV
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
Thank you
Thank you for your effort. See you in the future.
Dennis F., SERVICE MANAGER from Hyundai of Las Vegas responded on 10/18/2018

Jeffrey thank you for the re-score and the kind words it is  greatly appreciated

Dennis Fekete
SERVICE MANAGER
702-940-3137
dfekete@superstoreauto.com