Hyundai of Las Vegas


Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

3526 Reviews

ReScore Reviews™ (186)

ReScore
Overall Rating 4.7526906/5Overall Rating 4.7526906/5Overall Rating 4.7526906/5Overall Rating 4.7526906/5rating 4.7526906
Original
Overall Rating 2.23118/5Overall Rating 2.23118/5rating 2.23118rating 2.23118rating 2.23118
93% Would Recommend
100% Business Response
Latest Review about 15 hours ago
Verified Customer on 02/24/2018
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"Efficient "
Clean bright and pleasant
Service done quickly
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 02/15/2018
Service Type: Maintenance
Review Created: 02/24/2018 10:37 AM
Bill B., Service Director at Hyundai of Las Vegas responded on 02/24/2018

Michael: Thank you.

Bill Buckley
Service Manager
7029381400
Travis Q. on 02/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The excellent customer service and working fast"
Andrew Guevara is amazing and kept us informed and had mind blowing customer service
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 02/17/2018
Service Type: Maintenance
Review Created: 02/23/2018 06:30 PM
Bill B., Service Director at Hyundai of Las Vegas responded on 02/24/2018

Travis: Thank you for the 5 stars.

Bill Buckley
Service Manager
7029381400
Gary L. on 02/23/2018
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"Satisfied "
Very satisfied
Vehicle: 2017 Hyundai Ioniq Hybr
Category: Service
Service Date: 02/16/2018
Service Type: Repair
Review Created: 02/23/2018 06:00 PM
Bill B., Service Director at Hyundai of Las Vegas responded on 02/23/2018

Gary: Thank you 

Bill Buckley
Service Manager
7029381400
Helen M. on 02/23/2018
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"Your service repair dept."
Your service repair dept has the most friendly men it’s nice to pull up to your service dept and get a smile . I had my car there twice and I will continue to take it there .
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/20/2018
Service Type: Repair
Review Created: 02/23/2018 04:30 PM
Bill B., Service Director at Hyundai of Las Vegas responded on 02/23/2018

Helen: Thank you for the nice comments.

Bill Buckley
Service Manager
7029381400
Nanette D. on 02/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
I never see the people who worked on my car but kudos to them for a good work
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 02/20/2018
Service Type: Maintenance
Review Created: 02/23/2018 02:02 PM
Bill B., Service Director at Hyundai of Las Vegas responded on 02/23/2018

Nanette: Thank you for the nice comments.

Bill Buckley
Service Manager
7029381400
Verified Customer on 02/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always Great"
I used the 59.99 coupon for 3 oil changes and the work was done fast, friendly and to the standard Hyundai of Las Vegas previously gave.
Vehicle: 2010 Hyundai Genesis
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/23/2018 01:11 PM
Bill B., Service Director at Hyundai of Las Vegas responded on 02/23/2018

Lamar: Thank you for the nice 5 star response.

Bill Buckley
Service Manager
7029381400
Evelyn S. on 02/23/2018
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"Maximum customer service"
Every employee has gone above what I would consider to be the norm in customer service.... And with a smiles.
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 02/17/2018
Service Type: Maintenance
Review Created: 02/23/2018 12:08 PM
Bill B., Service Director at Hyundai of Las Vegas responded on 02/23/2018

Evelyn: Thank you for the nice comments.

Bill Buckley
Service Manager
7029381400
Judith J. on 02/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ms J Jones"
I have owned my 2012 since 2011and brought in for service. I am always treated respectfully, fairly and my Tucson is given quality service and runs smoothly with the service required and recommended. Paul was great, I appreciate the team members, cashier and the complimentary car wash guys too!! I value the discount coupons and trust the service I receive.
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 02/20/2018
Service Type: Maintenance
Review Created: 02/23/2018 11:43 AM
Bill B., Service Director at Hyundai of Las Vegas responded on 02/23/2018

Judith: Thank you for the nice comments and five stars.

Bill Buckley
Service Manager
7029381400
Shauna W. on 02/23/2018
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"Customer service"
Everyone is doing a great job.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/20/2018
Service Type: Repair
Review Created: 02/23/2018 10:36 AM
Bill B., Service Director at Hyundai of Las Vegas responded on 02/23/2018

Shauna: Thank you for the five star response.

Bill Buckley
Service Manager
7029381400
Angela W. on 02/23/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service Dept."
Everyone was professional, friendly, and helpful.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/19/2018
Service Type: Maintenance
Review Created: 02/23/2018 08:30 AM
Bill B., Service Director at Hyundai of Las Vegas responded on 02/23/2018

Angela: Thank you for your return response.

Bill Buckley
Service Manager
7029381400
Verified Customer on 02/22/2018
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"Really appreciative and caring to customers "
My wife and I purchased a 2014 Sonata from Planet Hyundai and recently there was a critical engine recall due to metal parts knocking in the engine. Hyundai and it's representatives quickly got us into an rental car and had our vehicle fixed within 2 weeks. They cared for our safety and possibly prevented an accident from happening to us. We are so thankful to be a part of the Hyundai family!
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 02/14/2018
Service Type: Repair
Review Created: 02/22/2018 06:58 PM
Bill B., Service Director at Hyundai of Las Vegas responded on 02/23/2018

Thank you for the nice comments and 5 stars.

Bill Buckley
Service Manager
7029381400
Ronald D. on 02/22/2018
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"Nice customer waiting area"
My appointment was at 7:45am. There was hot coffee and donuts. The tv was on the Olympics. I was a Happy Camper.
Vehicle: 2008 Hyundai Sonata
Category: Service
Service Date: 02/19/2018
Service Type: Maintenance
Review Created: 02/22/2018 06:20 PM
Bill B., Service Director at Hyundai of Las Vegas responded on 02/23/2018

Ronald: Thank you.

Bill Buckley
Service Manager
7029381400
Claudia R. on 02/22/2018
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"Excellent and timely service!"
I was able to drive in and have my car serviced on the spot. Everyone was very courteous and professional. The lounge was comfortable clean. They washed my car and when returning it to me went over a few things with me. Highly recommend them and happy to have them to care for my car.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 02/19/2018
Service Type: Maintenance
Review Created: 02/22/2018 01:49 PM
Bill B., Service Director at Hyundai of Las Vegas responded on 02/22/2018

Claudia: Thank you for the nice five star survey.

Bill Buckley
Service Manager
7029381400
Katy D. on 02/22/2018
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"7500 mile service"
Sort wait time; courteous, friendly staff. Good work.
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 02/19/2018
Service Type: Maintenance
Review Created: 02/22/2018 01:26 PM
Bill B., Service Director at Hyundai of Las Vegas responded on 02/22/2018

Katy: Thank you for the nice 5 star survey.

Bill Buckley
Service Manager
7029381400
Brent J. on 02/22/2018
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"Awmsome dealership"
would like to see purchase time reduced.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 02/02/2018
Service Type: Repair
Review Created: 02/22/2018 11:13 AM
Bill B., Service Director at Hyundai of Las Vegas responded on 02/22/2018

Brent: Thank you for the five star response.

Bill Buckley
Service Manager
7029381400
Verified Customer on 02/22/2018
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"Brought car in for routine maintenance/Greeted kindly"
Service was great and associates were very pleasant.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/22/2018 03:13 AM
Bill B., Service Director at Hyundai of Las Vegas responded on 02/22/2018

Thank you for the five star survey.

Bill Buckley
Service Manager
7029381400
Verified Customer on 02/21/2018
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"Friendly Fast Service"
What I expected to last almost 2 hours, was completed in about an hour.
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/21/2018 12:28 PM
Bill B., Service Director at Hyundai of Las Vegas responded on 02/21/2018

Thank you for the five stars.

Bill Buckley
Service Manager
7029381400
Susan H. on 02/21/2018
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"Wonderful service"
I have confidence in the service. The people providing service are friendly and clear on what is being done. I am happy that my car is washed when I come in for service too.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/17/2018
Service Type: Maintenance
Review Created: 02/21/2018 05:36 AM
Bill B., Service Director at Hyundai of Las Vegas responded on 02/21/2018

Susan: Thank you for the nice five star response.

Bill Buckley
Service Manager
7029381400
Barbara T. on 02/20/2018
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"clean, friendly,fast"
I will go back
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/20/2018 08:56 PM
Bill B., Service Director at Hyundai of Las Vegas responded on 02/21/2018

Barbara: Thank you for the 5 star response.

Bill Buckley
Service Manager
7029381400
Verified Customer on 02/20/2018
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"Great service "
Always helpful and caring
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/17/2018
Service Type: Repair
Review Created: 02/20/2018 08:37 PM
Bill B., Service Director at Hyundai of Las Vegas responded on 02/21/2018

Thank you for the nice comments.

Bill Buckley
Service Manager
7029381400
Displaying Review 1 - 20 of 3526 in total