Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

4831 Reviews

ReScore Reviews™ (234)

ReScore
Overall Rating 4.7820544/5Overall Rating 4.7820544/5Overall Rating 4.7820544/5Overall Rating 4.7820544/5rating 4.7820544
Original
Overall Rating 2.21459/5Overall Rating 2.21459/5rating 2.21459rating 2.21459rating 2.21459
93% Would Recommend
100% Business Response
Latest Review about 3 hours ago

Reviews


BS
Barbara S.
Las Vegas, NV
2016 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Very welcoming
Went to have my car to have change oil I did not know last month need to have an appointment I was been told it will take couple of hours but in one hour it was done. I thank you much and very grateful.

WT
William T.
Las Vegas, NV
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Scheduled Maintenance
Service was accomplished promptly. Process was made easy by service tech Brandon.
Dennis F., SERVICE MANAGER from Hyundai of Las Vegas responded on 10/22/2018

William,thank you for the 5 star review and taking the time to respond to the survey 

Dennis Fekete
SERVICE MANAGER
702-940-3137
dfekete@superstoreauto.com

Verified Customer
North Las Vegas, NV
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Oil change
Fast and great service.
Dennis F., SERVICE MANAGER from Hyundai of Las Vegas responded on 10/22/2018

Thank you for the 5 star review and taking the time to respond to the survey.We appreciate your feedback and the kind words 

Dennis Fekete
SERVICE MANAGER
702-940-3137
dfekete@superstoreauto.com

DC
Donald C.
Las Vegas, NV
2014 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Service and friendly atmosphere.
T he service agent, Abram took great care of my situation and treated me with upmost respect. He went out of his way to take care of the problem with my vehicle. I would give him a 10 on a scale of 1 to 10.
Dennis F., SERVICE MANAGER from Hyundai of Las Vegas responded on 10/22/2018

Donald, thank you for taking the time to respond to the survey and the 5 star review,I appreciate the feedback and kind words about Abram he is a great fit to our service team 

Dennis Fekete
SERVICE MANAGER
702-940-3137
dfekete@superstoreauto.com

LW
Loneva W.
Las Vegas, NV
2017 Hyundai Elantra
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/22/2018 Category: Service
Place Is Average nothing special!
My Review is Average Service
Dennis F., SERVICE MANAGER from Hyundai of Las Vegas responded on 10/22/2018

Loneva, thank you for taking the time to respond to the survey we strive for excellence with every customer experience, at your convenience please contact me at 702-940-3137 so that we can discuss your concerns so that we can  improve your customer experience   

Dennis Fekete
SERVICE MANAGER
702-940-3137
dfekete@superstoreauto.com

MC
Mitchell C.
Las Vegas, NV
2011 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Good Service Department
Routine oil change. Very satisfied.
Dennis F., SERVICE MANAGER from Hyundai of Las Vegas responded on 10/22/2018

Mitchell, thank you for taking the time to respond to the survey and the 5 star rating

Dennis Fekete
SERVICE MANAGER
702-940-3137
dfekete@superstoreauto.com

RS
Rachel S.
Las Vegas, NV
2019 Hyundai Veloster
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/22/2018 Category: Service
It's nice to get a free car wash with services.
The service was good but the wait time could be better.
Dennis F., SERVICE MANAGER from Hyundai of Las Vegas responded on 10/22/2018

Rachel, thank you for taking the time to respond to the survey and the 4 star review

Dennis Fekete
SERVICE MANAGER
702-940-3137
dfekete@superstoreauto.com

Verified Customer
Las Vegas, NV
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2018 Category: Service
Amazing
It was amazing it was fast easy and not even stressful so I was surprised because it was quick
Dennis F., SERVICE MANAGER from Hyundai of Las Vegas responded on 10/22/2018

Thank you for taking the time to respond to the survey and the 5 star review.We appreciate your feedback and kind words  

Dennis Fekete
SERVICE MANAGER
702-940-3137
dfekete@superstoreauto.com

DG
Dwain/ G.
Las Vegas, NV
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2018 Category: Service
Excellent Individual Attention by Experienced and Knowledgeable Technicians
Bob, Frank and Josh are outstanding representatives for Hyundai. They immediately address my concerns and are highly professional.
Dennis F., SERVICE MANAGER from Hyundai of Las Vegas responded on 10/22/2018

Dwain,thank you for taking the time to respond to the survey and the 5 star review.We appreciate your feedback and the kind words to let us know that we are able to provide excellent service experience for you

Dennis Fekete
SERVICE MANAGER
702-940-3137
dfekete@superstoreauto.com

EC
Ed C.
Las Vegas, NV
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2018 Category: Service
NANCY👍💯
Nancy, in-service is absolutely the best. She is the reason I will go back to Hyundai. I look forward to my next purchase of a Hyundai because of her service.
Dennis F., SERVICE MANAGER from Hyundai of Las Vegas responded on 10/22/2018

Ed,thank you for taking the time to respond to the survey and the 5 star review.We appreciate all the kind words and i will be sure to let Nancy know how pleased you where with your recent service appointment

Dennis Fekete
SERVICE MANAGER
702-940-3137
dfekete@superstoreauto.com

Verified Customer
Las Vegas, NV
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2018 Category: Service
Customer service
The only thing I don’t like is the fact you require appointments for oil changes now.
Dennis F., SERVICE MANAGER from Hyundai of Las Vegas responded on 10/22/2018

Thank you for taking the time to respond to the survey and the 5 star review.We appreciate your feedback as we try and grow to meet all our customers which is why we are currently trying appointment only for oil changes so that we have the ability to reduce customer wait times

Dennis Fekete
SERVICE MANAGER
702-940-3137
dfekete@superstoreauto.com

Verified Customer
Las Vegas, NV
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Great Service
Took car in for 30000 mile service. Made appointment. Car ready earlier than expected. Service team extremely professional and the service was reminiscent of entering an expensive restaurant. Always take my car here and always impressed.
Dennis F., SERVICE MANAGER from Hyundai of Las Vegas responded on 10/22/2018

Thank you for taking the time to respond to the survey and the 5 star review.We appreciate your feedback and the kind words

Dennis Fekete
SERVICE MANAGER
702-940-3137
dfekete@superstoreauto.com

CJ
Cynthia J.
Las Vegas, NV
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Maintenance Service
Employees were super, waiting room clean and coffee hot. Great!
Dennis F., SERVICE MANAGER from Hyundai of Las Vegas responded on 10/20/2018

Cynthia, thank you for taking the time to respond to the survey and the 5 star review

Dennis Fekete
SERVICE MANAGER
702-940-3137
dfekete@superstoreauto.com

CC
Caesar C.
Las Vegas, NV
2014 Hyundai Tucson
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
10/19/2018 Category: Service
see previous comments.
In the future I won't be back for oil changes.
Dennis F., SERVICE MANAGER from Hyundai of Las Vegas responded on 10/20/2018

Caesar, I appoligise for the legthy time before you where greated,we strive to provide excellent service experience.At your convience please contact me at 702-940-3137 so that i can resolve this issue so that we can provide excellent service in the future for you

Dennis Fekete
SERVICE MANAGER
702-940-3137
dfekete@superstoreauto.com

AA
Anas A.
Las Vegas, NV
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
So Great
Awesome
Dennis F., SERVICE MANAGER from Hyundai of Las Vegas responded on 10/20/2018

Anas, thank you for the 5 star review and taking the time to respond to the survey.We appreciate the feedback and the kind words

Dennis Fekete
SERVICE MANAGER
702-940-3137
dfekete@superstoreauto.com

Verified Customer
Las Vegas, NV
2014 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/19/2018 Category: Service
They are polite and do what is expected.
They did a great job.
Dennis F., SERVICE MANAGER from Hyundai of Las Vegas responded on 10/19/2018

Thank you for taking the time to respond to the survey and the 4 star review. We appreciate the feedback as we strive for an excellent service experience 

Dennis Fekete
SERVICE MANAGER
702-940-3137
dfekete@superstoreauto.com

JS
James S.
Las Vegas, NV
2013 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
good service
good service for good price
Dennis F., SERVICE MANAGER from Hyundai of Las Vegas responded on 10/19/2018

James, thank you for taking the time to respond to the survey and the 5 star.We appreciate the kind words and vote of confidence 

Dennis Fekete
SERVICE MANAGER
702-940-3137
dfekete@superstoreauto.com

Verified Customer
Las Vegas, NV
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Great assistance and on time estimate.
Thanks. Always great to drive in. Car wash always worth the service 😁
Dennis F., SERVICE MANAGER from Hyundai of Las Vegas responded on 10/19/2018

Thank you for taking the time to respond to the survey and the 5 star review. We are glad you had a great service experience 

Dennis Fekete
SERVICE MANAGER
702-940-3137
dfekete@superstoreauto.com

PB
Pamela B.
Las Vegas, NV
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Service call
As always, I received prompt and courteous service. The wait was not overly long considering it was a busy day. I made an appointment and was serviced promptly.
Dennis F., SERVICE MANAGER from Hyundai of Las Vegas responded on 10/19/2018

Pamela, thank you for taking the time to respond to the survey and the 5 star review.We appreciate the feedback nd the kind words 

Dennis Fekete
SERVICE MANAGER
702-940-3137
dfekete@superstoreauto.com

GB
Girmay B.
Las Vegas, NV
2015 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Excellent
Excellent
Dennis F., SERVICE MANAGER from Hyundai of Las Vegas responded on 10/19/2018

Girmay, Thank you for taking the time to respond to the survey and the 5 star review 

Dennis Fekete
SERVICE MANAGER
702-940-3137
dfekete@superstoreauto.com