Hyundai of Las Vegas (formerly Planet Hyundai) is conveniently located in Las Vegas, NV. Our service center is staffed with factory trained technicians who provide top quality repair and maintenance services. Call or email us today to schedule your next appointment. Hyundai of Las Vegas (formerly Planet Hyundai) is conveniently located in Las Vegas, NV. Our service center is staffed with factory trained technicians who provide top quality repair and maintenance services. Call or email us today to schedule your next appointment.
I went to this dealership because it was recommended to me by my daughters friend. I found a vehicle that fit 3 out of 4 specifications that were must haves in my next vehicle. So I decided to go for it and they got me approved for a fairly decent finance added gap and their top of the line warranty (the one that covered everything). Once the paperwork was finished and I was able to drive off the lot it was well into the evening. This was 09/21/21 Tuesday of last week. Well after only driving the vehicle less than 40 miles and having the vehicle under covered parking it wasn’t until yesterday that it was brought to my attention that my windshield had numerous nicks in it. So I immediately called the dealership to see what could be done about this as this could turn into a safety issue and would my warranty cover this or is this something they would take care of seeing how this is the condition they sold this vehicle to me in. Upon calling I was able to get a hold of someone immediately only to be told that “no” my warranty does not cover this and they would be calling me back regarding the latter. I contacted my insurance company and I’ve had to make an appointment for a replacement. Well fast forward to today October 5th because this is the soonest SafeLite could see me as I am now awaiting their arrival. To replace my windshield at a costly price of $450 out of my pocket (almost the cost of my monthly car note. Only nicks are covered. I will have to come out of pocket for a full windshield replacement because it falls below my deductible. Needless to say, I have not heard back from anyone at this dealership and I am really disappointed about this as I am a very loyal customer to establishments that treat me right. I feel as if once the ink was dry on the purchasing documents I was out of sight out of mind to them. So here’s a thanks to Hyundai of Las Vegas to making me feel like a valued customer. I just hope that this isn’t any indication of how the rest of my experience with my new used vehicle that I purchased from them is going to go for me for the entire 48 month finance of it because i will go beyond broke.