Overview

Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5rating 4.5

576 Reviews

ReScore Reviews™ (4)

ReScore
Overall Rating 3.75/5Overall Rating 3.75/5Overall Rating 3.75/5rating 3.75rating 3.75
Original
Overall Rating 1.5/5rating 1.5rating 1.5rating 1.5rating 1.5
92% Would Recommend
100% Business Response
Latest Review about 1 hour ago

Reviews


RR
Rebecca R.
Louisville, KY
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
They do exactly what they say.
My experience with the staff was they were friendly, efficient, very helpful with information and questions that I had. Also the turnaround time that I was there was a very pleasant experience.

NP
Nubia P.
Louisville, KY
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Excellent Customer Service
I have been so pleased with the service Hyundai Maintenance Service provides. I highly recommend Hyundai of Louisville to anyone needing this service.

Anonymous avatar
Verified Customer
Louisville, KY
2011 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Satisfied customer
The staff was very courteous and friendly!
ANDREW S., Service & Parts Manager from Hyundai Of Louisville

Thanks for the great review!

Andrew Sykes
Service Manager
502-214-4200
asykes@holcars.com

BR
Brenda R.
Louisville, KY
2017 Hyundai Tucson
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/14/2018 Category: Service
Thank you
My car is back to normal! Thank you
ANDREW S., Service & Parts Manager from Hyundai Of Louisville

Glad we could help, Brenda! Thank you!

Andrew Sykes
Service Manager
502-214-4200
asykes@holcars.com

RH
Richard H.
Louisville, KY
2017 Hyundai Santa Fe S
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/12/2018 Category: Service
Just a little effort is all I ask for
You would expect a dealership to look at the problem you bring your vehicle in for and not wait until to arrive to pick it up to say oh yeah let me go check on that. I don’t know that might be asking too much
ANDREW S., Service & Parts Manager from Hyundai Of Louisville

Richard,
I'm very sorry to hear about the miscommunication. Is your check engine light still on? Please reach out to me so I can further address your concerns about your vehicle.

Andrew Sykes
Service Manager
502-214-4200
asykes@holcars.com

DT
Damian T.
Fort Knox, KY
2017 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Excellent service
Always very professional, clean facility and expert technicians.
ANDREW S., Service & Parts Manager from Hyundai Of Louisville

We're grateful for the feedback! Thank you!

Andrew Sykes
Service Manager
502-214-4200
asykes@holcars.com

PS
Perry S.
Louisville, KY
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Service
The people
ANDREW S., Service & Parts Manager from Hyundai Of Louisville

Thank you so much for the FIVE STARS!!Andrew SykesService Manager502-214-4200asykes@holcars.com


Anonymous avatar
Verified Customer
Louisville, KY
2013 Hyundai Sonata
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/09/2018 Category: Service
Good service
Took care of me.
ANDREW S., Service & Parts Manager from Hyundai Of Louisville

Thanks for the good review! Hopefully next time we can make it a FIVE STAR experience!!

Andrew Sykes
Service Manager
502-214-4200
asykes@holcars.com

KM
Karen M.
Louisville, KY
2013 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Great service, excellent people
Even with the coupon for a $20.00 oil change. They treat you as if you are they only customer. Great people and excellent service.
ANDREW S., Service & Parts Manager from Hyundai Of Louisville

Your positive feedback is greatly appreciated!

Andrew Sykes
Service Manager
502-214-4200
asykes@holcars.com

Anonymous avatar
Verified Customer
Louisville, KY
2016 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
service
Tasha was great! Very helpful and polite.
ANDREW S., Service & Parts Manager from Hyundai Of Louisville

Thanks for the great review!

Andrew Sykes
Service Manager
502-214-4200
asykes@holcars.com

RK
Russell K.
Louisville, KY
2015 Hyundai Sonata
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/08/2018 Category: Service
Conveniant and well communicated.
Easy to communicate what you want and may need and have it done when works for you.
ANDREW S., Service & Parts Manager from Hyundai Of Louisville

Thanks for the good review. Hopefully next time we can make it a 5-star experience!

Andrew Sykes
Service Manager
502-214-4200
asykes@holcars.com

BM
Betty M.
Louisville, KY
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Friendliness and compentency
Quick in and out but not rushed; friendly service people
ANDREW S., Service & Parts Manager from Hyundai Of Louisville

Your positive feedback means a lot! Thank you!

Andrew Sykes
Service Manager
502-214-4200
asykes@holcars.com

DB
Dana B.
Louisville, KY
2010 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
great
Everyone is always friendly, answers questions, and is there to help find the answer if they don't know it. They are a nice bunch of people, get the customer in and out.
ANDREW S., Service & Parts Manager from Hyundai Of Louisville

Thanks for the awesome review! We're glad we could help!

Andrew Sykes
Service Manager
502-214-4200
asykes@holcars.com

PK
Pamela K.
Louisville, KY
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2018 Category: Service
Service
Jessica's one of the friendliest people i have ever met. She was very informative about what was being done to my vehicle and what needed to be done.
ANDREW S., Service & Parts Manager from Hyundai Of Louisville

Your positive feedback is greatly appreciated!!

Andrew Sykes
Service Manager
502-214-4200
asykes@holcars.com

JE
James E.
Louisville, KY
2010 Hyundai Azera
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Good Dealer
Always a good experience!
ANDREW S., Service & Parts Manager from Hyundai Of Louisville

So glad you had a 5-star experience. Thank you for the review!

Andrew Sykes
Service Manager
502-214-4200
asykes@holcars.com

JO
Janet O.
Louisville, KY
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Hyundai Maintenance Service
Fast, efficient and polite personnel!
ANDREW S., Service & Parts Manager from Hyundai Of Louisville

Awesome! Thanks for the great review!

Andrew Sykes
Service Manager
502-214-4200
asykes@holcars.com

SJ
Sharon J.
Louisville, KY
2010 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Great
It was faster that day they didn't take long with service
ANDREW S., Service & Parts Manager from Hyundai Of Louisville

Your 5-star review is greatly appreciated!

Andrew Sykes
Service Manager
502-214-4200
asykes@holcars.com

JM
Jordan M.
Louisville, KY
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Maintenance
The crew is always so nice and caring. They get the job done so fast which allows me to go before or after work. I will only take my car here for maintenance. Hyundai is the real MVP! :)
ANDREW S., Service & Parts Manager from Hyundai Of Louisville

Glad we could help you out! Thank you so much for the kind words! :)

Andrew Sykes
Service Manager
502-214-4200
asykes@holcars.com

DR
David R.
Louisville, KY
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
Promptness and good service
Jessica was my service tech. I came in for a oil change tire rotation and discussed warranty work. The work was done very quickly and different other aspects of my car was discussed.
ANDREW S., Service & Parts Manager from Hyundai Of Louisville

Thanks for the great review!

Andrew Sykes
Service Manager
502-214-4200
asykes@holcars.com

HS
Harry S.
Louisville, KY
2018 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018 Category: Service
Great Work
Hyundai of Louisville did great work and I was in and out in a matter of minutes.
ANDREW S., Service & Parts Manager from Hyundai Of Louisville

Thanks for the great review!!

Andrew Sykes
Service Manager
502-214-4200
asykes@holcars.com