Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

2931 Reviews

ReScore Reviewsâ„¢ (68)

ReScore
Overall Rating 4.6617626/5Overall Rating 4.6617626/5Overall Rating 4.6617626/5Overall Rating 4.6617626/5rating 4.6617626
Original
Overall Rating 2.14925/5Overall Rating 2.14925/5rating 2.14925rating 2.14925rating 2.14925
95% Would Recommend
100% Business Response
Latest Review about 16 hours ago

Reviews


JP
Joseph P.
Jacksonville, FL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
Good service on 15,000 Mile work
Zack was very friendly, and kept me updated on the status on my car. Had a really good experience, thank you.

JV
John V.
Jacksonville, FL
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/21/2019 Category: Service
Owner
Service ok

RO
Robert O.
Jacksonville, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2019 Category: Service
Friendly people
Easy to get appointments staff friendly

PS
Pamela S.
Orange Park, FL
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2019 Category: Service
Hynudai Santa Fe Sport
My experience was outstanding. Rudy was very close on his estimate about how long it would take to service my car. He was very courteous and knowledgeable about my car. I recommend for anyone to see him.

BS
Bruno S.
Jacksonville, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Customer services
They always ready for you and advice you on what your car needs.

KS
Kenneth S.
Jacksonville, FL
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Great Service Dept
I was able to get an appointment the same day and my problem was diagnosed and repaired.

RE
Raychelle E.
Jacksonville, FL
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Friendly and efficient
The entire experience was outstanding. Quick timing and was treated well.
JOHN K., Service Director from Hyundai of Orange Park responded on 01/18/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


JC
Joshphine C.
Jacksonville, FL
2015 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019 Category: Service
Over and above
Hattie was very knowledgeable and professional. She made a few inquiries for me in reference to my coverage. She also updated my account to expedite my future visit.
JOHN K., Service Director from Hyundai of Orange Park responded on 01/18/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


Verified Customer
Jacksonville, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2019 Category: Service
Appt. for oil change
Great service writers
JOHN K., Service Director from Hyundai of Orange Park responded on 01/18/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


FM
Frank M.
Orange Park, FL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Great service
This dealer best in Jacksonville hands down great people great service and great atmosphere thank you keep up the good work.

Verified Customer
Middleburg, FL
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Good customer service
Juan Bravo is very attentive and courteous.
JOHN K., Service Director from Hyundai of Orange Park responded on 01/18/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


LE
Linda E.
Orange Park, FL
2007 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Great, attentive service to customer and car needs
great service and attention to customers . Pleased for the last 12 years.. Have sold and traded for new car. would recommend your dealership!
JOHN K., Service Director from Hyundai of Orange Park responded on 01/17/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


JP
James P.
Orange Park, FL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Service department
Quick and easy.
JOHN K., Service Director from Hyundai of Orange Park responded on 01/17/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


Verified Customer
Daleville, AL
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Good
Over priced part & repair😩
JOHN K., Service Director from Hyundai of Orange Park responded on 01/16/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


WD
William D.
Fleming Island, FL
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/15/2019 Category: Service
Great Job
Met my needs fully and in great time.
JOHN K., Service Director from Hyundai of Orange Park responded on 01/16/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


Verified Customer
Jacksonville, FL
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Excellent service
Excellent service
JOHN K., Service Director from Hyundai of Orange Park responded on 01/15/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


JH
Jennifer H.
Jacksonville, FL
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
1st Maintenance
Very good & quick service appointmeny. Love the vacuum & car wash!
JOHN K., Service Director from Hyundai of Orange Park responded on 01/15/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


AM
Alice M.
Jacksonville, FL
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Hyundai of Orange Park Service Department
I recently moved to Florida and had to have my Hyundai Santa Fe serviced. It was great to be able to leave the vehicle on Sunday and pick it up on Monday. The young lady that checked me in on Sunday was very friendly and kind. Picking the vehicle up on Monday was great also. There were no problems and everyone was very kind and friendly.
JOHN K., Service Director from Hyundai of Orange Park responded on 01/15/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


EL
Elizabeth L.
Middleburg, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/14/2019 Category: Service
Oil Change
Service department is always great and very helpful. I buy cars here because of the service department, they take great care of me.
Thanks
Layton Langley
JOHN K., Service Director from Hyundai of Orange Park responded on 01/15/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


Verified Customer
Green Cove Springs, FL
2018 Hyundai Tucson
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/13/2019 Category: Service
Orange Park
Definitely too cramped for space and listen to your customer
JOHN K., Service Director from Hyundai of Orange Park responded on 01/14/2019

Ms. Lee,

I apologize to hear about your recent service visit. Our goal is to give every customer a 5-star experience and we fell short with you. We will reach out to you this morning and try to make this situation right.

John Keester
Service Director