Hyundai of Orange Park


Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

1869 Reviews

ReScore Reviews™ (36)

ReScore
Overall Rating 4.5833339/5Overall Rating 4.5833339/5Overall Rating 4.5833339/5Overall Rating 4.5833339/5rating 4.5833339
Original
Overall Rating 2.08333/5Overall Rating 2.08333/5rating 2.08333rating 2.08333rating 2.08333
95% Would Recommend
100% Business Response
Latest Review 2 days ago
April E. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service in a timely manner"
Sherman the service tech was friendly and accommodating.
Vehicle: 2012 Hyundai Veracruz
Category: Service
Service Date: 11/19/2017
Service Type: Maintenance
Review Created: 11/21/2017 12:45 PM
John K., Service Director at Hyundai of Orange Park responded on 11/21/2017

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director
Hyundai of Orange Park
Genesis of Orange Park

Nicholas T. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Consistency of staff. I have dealt witht the same great service managers (Meagan) since I bought my vehicle in 2012."
Excellent
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 11/17/2017
Service Type: Repair
Review Created: 11/21/2017 12:00 PM
John K., Service Director at Hyundai of Orange Park responded on 11/21/2017

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director
Hyundai of Orange Park
Genesis of Orange Park

Haley G. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"1st maintenance"
Great service by Sherman who went out of his way to get me a loaner car for just the hour I needed it while my car was being worked on.
Vehicle: 2017 Hyundai Ioniq Hybr
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/21/2017 07:46 AM
John K., Service Director at Hyundai of Orange Park responded on 11/21/2017

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director
Hyundai of Orange Park
Genesis of Orange Park

Verified Customer on 11/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Customer service "
Great customer service
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/21/2017 07:33 AM
John K., Service Director at Hyundai of Orange Park responded on 11/21/2017

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director
Hyundai of Orange Park
Genesis of Orange Park

William D. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Was a walk-in for service and taken care of immediately"
.
Vehicle: 2014 Hyundai Genesis
Category: Service
Service Date: 11/16/2017
Service Type: Maintenance
Review Created: 11/20/2017 07:42 PM
John K., Service Director at Hyundai of Orange Park responded on 11/21/2017

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director
Hyundai of Orange Park
Genesis of Orange Park

Bessie S. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service at Hyundai"
Mr. Mosley was a great salesman, met him at Gate's gas station, he was friendly, listened to my deal with my old car, told me to come on in an he would set me up. He lived up to his word, I was a little [28} dollars over what I wanted to pay, but I have everything that I wanted with my lease, gap insurance so it worth the 28 to feel fully covered if some thing happens. The finance man was also very understanding of my needs. He did not try an over sell me anything, explained to him what I could afford an he went from there.
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/20/2017 06:14 PM
John K., Service Director at Hyundai of Orange Park responded on 11/20/2017

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director
Hyundai of Orange Park
Genesis of Orange Park

Verified Customer on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"very good service "
good people
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/20/2017 11:03 AM
John K., Service Director at Hyundai of Orange Park responded on 11/20/2017

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director
Hyundai of Orange Park
Genesis of Orange Park

Verified Customer on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Service staff is always friendly, helpful, and honest.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/19/2017 01:59 PM
John K., Service Director at Hyundai of Orange Park responded on 11/20/2017

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director
Hyundai of Orange Park
Genesis of Orange Park

Verified Customer on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely and professional"
Appreciated the professionalism of staff and the work completed by the technicians.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/19/2017 06:33 AM
John K., Service Director at Hyundai of Orange Park responded on 11/19/2017

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director
Hyundai of Orange Park
Genesis of Orange Park

Alan Z. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very Good Service"
Courteous customer service
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/18/2017 07:18 AM
John K., Service Director at Hyundai of Orange Park responded on 11/18/2017

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director
Hyundai of Orange Park
Genesis of Orange Park

Davida L. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service "
Hattie was my service representative and was very polite . She was very knowledgeable regarding the issues I was having with my car . They sent me a detailed report on my vehicle upon inspection and pointed out the exact problem inside the car . Had my car just a few hours and problem was fixed .
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/18/2017 05:28 AM
John K., Service Director at Hyundai of Orange Park responded on 11/18/2017

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director
Hyundai of Orange Park
Genesis of Orange Park

Charles D. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Warranty service "
Professional manor in which they do business. Hadie always takes great care of us.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/17/2017 11:59 AM
John K., Service Director at Hyundai of Orange Park responded on 11/17/2017

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director
Hyundai of Orange Park
Genesis of Orange Park

JAMES B. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great car and service."
Had a 2009 with 160000 miles so I bought another Elantra.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/17/2017 08:01 AM
John K., Service Director at Hyundai of Orange Park responded on 11/17/2017

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director
Hyundai of Orange Park
Genesis of Orange Park

Clarissa P. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Pleasant experience"
Not only did Zack get me in and out in a timely manner but while I was waiting Bobby one of the salesmen assisted me with looking into my account to see were I stood with my pay off amount and trade in value. I would absolutely refer my friends to this location and name drop :-)
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/16/2017 04:59 PM
John K., Service Director at Hyundai of Orange Park responded on 11/16/2017

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director
Hyundai of Orange Park
Genesis of Orange Park

Antinio B. on 11/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service Time ! "
Good service but time frame was not met !
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 11/14/2017
Service Type: Repair
Review Created: 11/16/2017 11:48 AM
John K., Service Director at Hyundai of Orange Park responded on 11/16/2017

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director
Hyundai of Orange Park
Genesis of Orange Park

Verified Customer on 11/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"The staff was super friendly and highly attentive to all of my concerns "
I like the staff, I would just do some improvements to the waiting area
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/16/2017 10:43 AM
John K., Service Director at Hyundai of Orange Park responded on 11/16/2017

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director
Hyundai of Orange Park
Genesis of Orange Park

JEANNETTE C. on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Car Care"
I always have great service here. I came on a holiday and even though they were busy my car was done without an extended delay.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/16/2017 08:49 AM
John K., Service Director at Hyundai of Orange Park responded on 11/16/2017

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director
Hyundai of Orange Park
Genesis of Orange Park

Gloria S. on 11/16/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
The service Department is A+ but I will never purchase another vehicle there.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/16/2017 08:12 AM
John K., Service Director at Hyundai of Orange Park responded on 11/16/2017

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director
Hyundai of Orange Park
Genesis of Orange Park

Arthur T. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best dealership in the area"
Hyundai of Orange Park is the best dealership in the area. We have been buying and having vehicles serviced at Hyundai of Orange Park since we moved here in 2008. Hattie Bramlett is the best service tech we have ever had. She is polite, cheerful, always greets you with a smile and is attentive to details. Our vehicles are always done in a timely manner. Thank you Hattie and Hyundai of Orange Park.
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/15/2017 04:26 PM
John K., Service Director at Hyundai of Orange Park responded on 11/15/2017

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director
Hyundai of Orange Park
Genesis of Orange Park

Thomas J. on 11/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Should get reclining massage chairs"
I waited about 2 1/2 hours to get my oil changed and they then told me that they also had to change my battery. So that was fun. But I had those massage chairs so 5 stars!!
Vehicle: 2016 Hyundai Accent
Category: Service
Service Date: 11/02/2017
Service Type: Repair
Review Created: 11/15/2017 02:31 PM
John K., Service Director at Hyundai of Orange Park responded on 11/15/2017

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director
Hyundai of Orange Park
Genesis of Orange Park

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