Hyundai of Orange Park


Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

2050 Reviews

ReScore Reviews™ (42)

ReScore
Overall Rating 4.52381/5Overall Rating 4.52381/5Overall Rating 4.52381/5Overall Rating 4.52381/5rating 4.52381
Original
Overall Rating 2.16667/5Overall Rating 2.16667/5rating 2.16667rating 2.16667rating 2.16667
95% Would Recommend
100% Business Response
Latest Review about 1 hour ago
Lucy M. on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
Your service has always been very good.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/20/2018 07:40 AM
John K., Service Director at Hyundai of Orange Park responded on 01/20/2018

Thank you for you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director
Hyundai of Orange Park
Genesis of Orange Park

Michael R. on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fantastic Service advisers and Mechanical work group. "
Hattie Bramlitt and the rest of the service team get an A+. Thanks
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/20/2018 06:05 AM
John K., Service Director at Hyundai of Orange Park responded on 01/20/2018

Thank you for you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director
Hyundai of Orange Park
Genesis of Orange Park 

Natasha M. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good work"
natasha m
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 01/17/2018
Service Type: Maintenance
Review Created: 01/19/2018 07:04 PM
John K., Service Director at Hyundai of Orange Park responded on 01/20/2018

Thank you for you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director
Hyundai of Orange Park
Genesis of Orange Park

Barbara C. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service "
I travel 20 to 30 minuets to the dealership to have my Santa Fe serviced. I never had a problem, they all are professional( Zack especially) and treat me as if I’m their only customer.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/17/2018
Service Type: Repair
Review Created: 01/19/2018 04:58 PM
John K., Service Director at Hyundai of Orange Park responded on 01/19/2018

Thank you for you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director
Hyundai of Orange Park
Genesis of Orange Park

Stewart T. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Helpful people"
Let's face it. Sitting around in a service department waiting room is no body's idea of a good time. Especially when your wallet is going to suffer. That said, it can get worse. Some things that can make it better. Friendly service writers who take the time to talk to you and won't try to sell you something you don't need. Asking another person to help you if your normal contact person is busy. Advising you of any recalls you may not know about. Making you aware of any perks you are entitled to. Hattie Bramlit tries to make my visit as painless as possible. And when she is not available, Zack and Meghan help me.
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 01/17/2018
Service Type: Maintenance
Review Created: 01/19/2018 03:09 PM
John K., Service Director at Hyundai of Orange Park responded on 01/19/2018

Thank you for you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director
Hyundai of Orange Park
Genesis of Orange Park

Donald P. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundai of Orange Park Service"
Always fast and friendly service.
Vehicle: 2012 Hyundai Sonata Hyb
Category: Service
Service Date: 01/17/2018
Service Type: Repair
Review Created: 01/19/2018 03:00 PM
John K., Service Director at Hyundai of Orange Park responded on 01/19/2018

Thank you for you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director
Hyundai of Orange Park
Genesis of Orange Park

Donna B. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My review"
Professional and warm. Easy to ask questions to. Enjoyed that as I am very shy. So thank you for being so accepting.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 01/17/2018
Service Type: Maintenance
Review Created: 01/19/2018 01:27 PM
John K., Service Director at Hyundai of Orange Park responded on 01/19/2018

Thank you for you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director
Hyundai of Orange Park
Genesis of Orange Park

Verified Customer on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courtesy "
Courteous personnel and quick service done well

However I believe I should have received a no charge oil change based on terms of my purchase of the vehicle there. I didnt notice this until I was home. We can correct this on my next visit.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 01/17/2018
Service Type: Maintenance
Review Created: 01/19/2018 12:28 PM
John K., Service Director at Hyundai of Orange Park responded on 01/19/2018

Thank you for you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director
Hyundai of Orange Park
Genesis of Orange Park

Carlos C. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hatie Brimlett "
Excellent Service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/17/2018
Service Type: Maintenance
Review Created: 01/19/2018 10:26 AM
John K., Service Director at Hyundai of Orange Park responded on 01/19/2018

Thank you for you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director
Hyundai of Orange Park
Genesis of Orange Park

Verified Customer on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good service"
Kind and thoughtful service.
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/19/2018 09:38 AM
John K., Service Director at Hyundai of Orange Park responded on 01/19/2018

Thank you for you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director
Hyundai of Orange Park
Genesis of Orange Park 

Verified Customer on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly"
Fast service
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/18/2018 05:43 PM
John K., Service Director at Hyundai of Orange Park responded on 01/19/2018

Thank you for you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director
Hyundai of Orange Park
Genesis of Orange Park 

Kristi B. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
I couldn’t wait for two holes to be patched on my tire and they got me in the next morning.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/18/2018 04:59 PM
John K., Service Director at Hyundai of Orange Park responded on 01/18/2018

Thank you for you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director
Hyundai of Orange Park
Genesis of Orange Park

Ginger H. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"i love hyundai"
Zack is always such a help, I tell the lady that takes my money he ought to run the place every time I'm in there.
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/18/2018 04:45 PM
John K., Service Director at Hyundai of Orange Park responded on 01/18/2018

Thank you for you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director
Hyundai of Orange Park
Genesis of Orange Park

Verified Customer on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer relations"
Perfect
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/16/2018
Service Type: Repair
Review Created: 01/18/2018 02:01 PM
John K., Service Director at Hyundai of Orange Park responded on 01/18/2018

Thank you for you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director
Hyundai of Orange Park
Genesis of Orange Park 

Majorie B. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Professional and Friendly"
I have been buying vehicles and using their service department since 2002, I wouldn't go anywhere else. The dealership and staff are the best!!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/18/2018 12:09 PM
John K., Service Director at Hyundai of Orange Park responded on 01/18/2018

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director

Khadijah J. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great vehicles and great service "
The customer care is superior
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/18/2018 04:57 AM
John K., Service Director at Hyundai of Orange Park responded on 01/18/2018

Thank you for you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director
Hyundai of Orange Park
Genesis of Orange Park 

Bill L. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and Quick Check-in/Check-Out"
Came in before work to have an O2 sensor replaced. Was greeted by a friendly Hattie who had a rental car waiting, so I could go to work while my vehicle was being repaired. Received a call at work confirming work was done. Came in after work and was quickly checked out. Very happy with the friendly and courteous demeanor of the two associates I dealt with.
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/17/2018 07:26 PM
John K., Service Director at Hyundai of Orange Park responded on 01/18/2018

Thank you for you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director
Hyundai of Orange Park
Genesis of Orange Park 

Hein S. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Customer Service "
Friendly and reliable quick service!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/17/2018 12:33 PM
John K., Service Director at Hyundai of Orange Park responded on 01/17/2018

Thank you for you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director
Hyundai of Orange Park
Genesis of Orange Park

Verified Customer on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
***
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/17/2018 11:32 AM
John K., Service Director at Hyundai of Orange Park responded on 01/17/2018

Thank you for you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director
Hyundai of Orange Park
Genesis of Orange Park

Verified Customer on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service team"
The service team is awesome!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/17/2018 11:30 AM
John K., Service Director at Hyundai of Orange Park responded on 01/17/2018

Thank you for you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director
Hyundai of Orange Park
Genesis of Orange Park

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