Overview

Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5Overall Rating 4.69/5rating 4.69

3114 Reviews

ReScore Reviews™ (75)

ReScore
Overall Rating 4.6933344/5Overall Rating 4.6933344/5Overall Rating 4.6933344/5Overall Rating 4.6933344/5rating 4.6933344
Original
Overall Rating 2.14667/5Overall Rating 2.14667/5rating 2.14667rating 2.14667rating 2.14667
95% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


PH
Paul H.
Jacksonville, FL
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/18/2019 Category: Service
Average
Fast Service
JOHN K., Service Director from Hyundai of Orange Park responded on 04/19/2019

Mr. Henry,

I apologize to hear about this mix up, Zack will reach out to you shortly and get this handled for you.

John Keester
Service Director


RL
Richard L.
Jacksonville, FL
2018 Hyundai Kona
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/18/2019 Category: Service
Really
Hatty and Zack are the best
JOHN K., Service Director from Hyundai of Orange Park responded on 04/19/2019

Mr. Lee,

Thank you for your service and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


CS
Charlotte S.
Fleming Island, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
service
Great customer service each and every time!
JOHN K., Service Director from Hyundai of Orange Park responded on 04/17/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


JD
Jonathan D.
Jacksonville, FL
2019 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Great service
Had a great visit and Hattie was a big help.
JOHN K., Service Director from Hyundai of Orange Park responded on 04/17/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


CW
Cecilia W.
Jacksonville, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Service
Best service department ever.
Meagan is excellent. She needs a bonus.
JOHN K., Service Director from Hyundai of Orange Park responded on 04/16/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


KS
Kevin S.
Jacksonville, FL
2006 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/16/2019 Category: Service
Good service advocr
tech,s need to liston
JOHN K., Service Director from Hyundai of Orange Park responded on 04/16/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

I apologize to hear that the visit was less than exceptional. We will reach out to you today and see what happened and what we can do to improve your experience.

John Keester
Service Director


LR
Linda R.
Jacksonville, FL
2013 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/16/2019 Category: Service
Linda
No comment
JOHN K., Service Director from Hyundai of Orange Park responded on 04/16/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


SC
Sylvia C.
Roswell, GA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
The people
Excellent
JOHN K., Service Director from Hyundai of Orange Park responded on 04/16/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


GL
Garnet L.
Jacksonville, FL
2011 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Service
Knowledge of the service department
I look forward to my next and future visits.
JOHN K., Service Director from Hyundai of Orange Park responded on 04/16/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


HH
Herbert H.
Orange Park, FL
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2019 Category: Service
People are friendly and professional
same as above
JOHN K., Service Director from Hyundai of Orange Park responded on 04/15/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


RD
Raquel D.
Orange Park, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2019 Category: Service
Amazing!
I was trying to get the sante fe unlimited and Richard and Robert made it possible.
JOHN K., Service Director from Hyundai of Orange Park responded on 04/15/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


DT
Donald T.
Jacksonville, FL
2017 Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/12/2019 Category: Service
No Complaints
No Complaints
JOHN K., Service Director from Hyundai of Orange Park responded on 04/12/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


CP
Charlene P.
Orange Park, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Excellent service
Very knowledgeable staff. Never push anything your car doesnt need. Been going there since 2006. Trustworthy.
JOHN K., Service Director from Hyundai of Orange Park responded on 04/12/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


MT
Margaret T.
Hilliard, FL
2013 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Always on time
Hattie, a class act.
JOHN K., Service Director from Hyundai of Orange Park responded on 04/11/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


Verified Customer
Middleburg, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Outstanding service team!!
Very professional, prompt and always courteous.
JOHN K., Service Director from Hyundai of Orange Park responded on 04/11/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


MT
Michael T.
Jacksonville, FL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/10/2019 Category: Service
Perfect Service
👍
JOHN K., Service Director from Hyundai of Orange Park responded on 04/10/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


JS
James S.
Jacksonville, FL
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Awesome work!
Customer service was great. Cleanliness of customer waiting room was above and beyond good. Offering us a free oil change and tire rotation was a true blessing for us. Customer service has been awesome from purchasing our Santa Fe to servicing it. We don't mind the drive to you from regency. Your dealership is well worth it. Thank you!
JOHN K., Service Director from Hyundai of Orange Park responded on 04/10/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


Verified Customer
Orange Park, FL
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Like the self schedule feature
Was fast and easy to self schedule and have prices shown. Also nice they text or call when ready for pickup.
JOHN K., Service Director from Hyundai of Orange Park responded on 04/10/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


LC
Louis C.
Jacksonville, FL
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2019 Category: Service
Awesome Customer Care
Zack B. Wombolt - Service Advisor was courteous and super professional. You could sense is commitment to excellent service delivery. Kudos to Zack!
JOHN K., Service Director from Hyundai of Orange Park responded on 04/10/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director


Verified Customer
Jacksonville, FL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2019 Category: Service
Good
The service is great the only issue I have is that it is overpriced.
JOHN K., Service Director from Hyundai of Orange Park responded on 04/09/2019

Thank you for your business and we look forward to servicing your vehicle on the next visit.

John Keester
Service Director