Hyundai Of Slidell is staffed with expert technicians who provide the best in Hyundai repair and maintenance.Hyundai Of Slidell is staffed with expert technicians who provide the best in Hyundai repair and maintenance.
I recently brought my 2016 Hyundai Tucson Sport to Matt Bowers Hyundai Slidell to have a few minor issues checked out. I had several warning lights showing on the dashboard, which turned out to be related to a few sensors. I was also having an issue with my rear windows.
After receiving my vehicle back, I noticed an issue with the lock on that same door, to the point where I could not open the door. I brought the vehicle back, and that’s when I had the pleasure of working with Brennan Moczarnik.
Brennan was professional, helpful, and had a great attitude throughout the entire process. She was a breath of fresh air and genuinely worked to help resolve the issue. The shop manager, whose name I unfortunately did not get, was also dedicated to addressing the problem in a strong and professional manner. He demonstrated accountability and a clear commitment to making sure the issue was properly resolved.
While the situation was frustrating, I truly appreciate how the team handled it. This was definitely the best experience I’ve had with a dealership service department. I would especially like to recognize Brennan and the shop manager for their professionalism, communication, and dedication to resolving the problem.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
After receiving my vehicle back, I noticed an issue with the lock on that same door, to the point where I could not open the door. I brought the vehicle back, and that’s when I had the pleasure of working with Brennan Moczarnik.
Brennan was professional, helpful, and had a great attitude throughout the entire process. She was a breath of fresh air and genuinely worked to help resolve the issue. The shop manager, whose name I unfortunately did not get, was also dedicated to addressing the problem in a strong and professional manner. He demonstrated accountability and a clear commitment to making sure the issue was properly resolved.
While the situation was frustrating, I truly appreciate how the team handled it. This was definitely the best experience I’ve had with a dealership service department. I would especially like to recognize Brennan and the shop manager for their professionalism, communication, and dedication to resolving the problem.