Hyundai Of Slidell is staffed with expert technicians who provide the best in Hyundai repair and maintenance.Hyundai Of Slidell is staffed with expert technicians who provide the best in Hyundai repair and maintenance.
On 4/27/2023, I went to Hyundai of Slidell to get my car serviced for the recall. During that appointment, it was brought to my attention that I actually had 3 recalls. Naturally, I wanted to go ahead and get them all handled. I was in contact with the Service Advisor, Donald Lejeune. The following day, I realized that my head light switch had been turned from 'Auto' and placed manually on. I thought it was odd but also thought one of the mechanics had switched it. Which was not a big deal. 2 days after the original service, my husband and I were driving and noticed that my lights were not coming on automatically in the evening like they normally do. We placed the light's switch in the auto setting and of course, my lights did not come on. Neither did the lights in the interior of my car. Not only did they not come on when placed in the proper setting, but the dashboard displayed the opposite of what the multi function switch was saying. So, if I placed my lights in the Auto position, on the dashboard it would say I placed them in the off position. My car had never done this before. I Contacted Hyundai of Slidell and told them what my car was doing. The service advisor Donald Lejeune informed me that it was my battery. Ok, my husband and I replaced the batter (we have a receipt to prove it), but the problem remained. I then contacted Hyundai of Slidell again, and spoke to Donald Lejeune and told him that the problem still remained. He set an appointment for my for 5/5/2023 at 9am. I get to the appointment and was told that this issues had nothing to do with what they fixed during the recall service. I respected what they said however, I informed them that this issue did not occur until AFTER they serviced my car. I've had my car since 2019, never had an issue with it. The ONLY reason I came in to get it serviced was because of the recalls. Had I never gone in, my car would still be functioning the way it was prior to the service. Donald Lejeune said that the mechanics will take a look at it. When everything was said and done, I was told that I needed a Multi Function switch which would be $481. When I asked how does a multi function switch just go out? He did not have an answer for me but was very adamant that the recall service had nothing to do with it. I'm not a mechanic, so you can tell me anything. What I do know is that prior to my car getting serviced, I had not issue with my multi function switch. What I do believe is that someone was messing around and caused damaged to my car. I do not at all recommend this dealership. If I can't take my Hyundai to a Hyundai dealership to get the appropriate services without feeling like I'm being taken advantage of, then this places these mechanics in the same category as other mechanics. They are swindlers and crooked.
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