Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7
4.7

( 3621 Reviews )

ReScore Reviews™ (121)

ReScore
Overall Rating 4.7024798/5Overall Rating 4.7024798/5Overall Rating 4.7024798/5Overall Rating 4.7024798/5rating 4.7024798
Original
Overall Rating 2.2333358/5Overall Rating 2.2333358/5rating 2.2333358rating 2.2333358rating 2.2333358
94% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


Verified Customer
Sewell, NJ
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2019 Category: Service
Courteous, friendly workers
Waiting time to complete service was not long.
Charles C., Parts and Service Director from Hyundai of Turnersville responded on 11/16/2019

Thank you very much for sending in your survey with great comments. We appreciate it very much. Again, thank you.

Charlie Chirichello
Service Manager
8566497551

Verified Customer
Egg Harbor Township, NJ
2011 Hyundai Genesis Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Repeat customer
I have been getting my car serviced here since 2015. Staff is knowledgeable and I always trust their opinion. One minor issue is the consent emails requesting that I sell or trade in my car after I stated that I do not and I do not expect to sell it anytime soon.

Would highly recommend anyone to get their Hyundai serviced at this dealership.
Charles C., Parts and Service Director from Hyundai of Turnersville responded on 11/16/2019

Thank you very much for your review and comments. I will be forwarding the information regarding your not being ready to trade in your vehicle to the sales department.Again, thank you very much for the review.

Charlie Chirichello
Service Manager
8566497551

TO
Theresa O.
Washington Township, NJ
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Customer service
The people are very personable and they provide great service
Charles C., Parts and Service Director from Hyundai of Turnersville responded on 11/16/2019

Thank you very much for your great review. We appreciate the very nice comments and the 5 star rating very much. Again, thank you.

Charlie Chirichello
Service Manager
8566497551

KR
Kathleen R.
Laurel Springs, NJ
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Waiting time is short and the service is great. I always see John Romano at Hyundai of Turnersville.
Yes always.
Charles C., Parts and Service Director from Hyundai of Turnersville responded on 11/15/2019

Thank you for your great comments and for sending in your review. We appreciate it very much. Again, thank you.

Charlie Chirichello
Service Manager
8566497551

CC
Carol C.
Williamstown, NJ
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
its actually a five star
always great!

always trustworthy!
Charles C., Parts and Service Director from Hyundai of Turnersville responded on 11/15/2019

Thank you very much for taking the time to send in your review. It was my pleasure to speak with you the other day and I look forward to seeing you when you return for your next service.

Charlie Chirichello
Service Manager
8566497551

RS
Robert S.
Sewell, NJ
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2019 Category: Service
Service work
Quick,friendly and repair was done fast..

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/15/2019 Category: Service
Service Price
High Price for parts and labor.
Charles C., Parts and Service Director from Hyundai of Turnersville responded on 11/15/2019

Thank you very much for sending in your review. We appreciate you taking the time to send it in with your comments. We will be in contact with you to review your visit. Again, thank you very much.

Charlie Chirichello
Service Manager
8566497551

JP
Justine P.
Blackwood, NJ
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
Great customer service
From check in to check out the staff was incredibly professional and courteous. My service update /recall was done even quicker than anticipated. I did wait for the car ( great waiting room) even though they did offer me a shuttle ride home. I was confused about what the recall/update was exactly but once I spoke up and asked I received a very detailed explanation. Thank you for caring about me and my car.

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/14/2019 Category: Service
Nice people.
It was fine for having a recall taken care of.
Charles C., Parts and Service Director from Hyundai of Turnersville responded on 11/15/2019

Thank you for taking the time to send in the review from having the Campaign performed on your vehicle. I see that you stated the people were nice, but you did not receive the services you thought you were getting when you scheduled your appointment. I will be calling you to follow up on your experience and to resolve any questions you may have. Again, thank you and I will be speaking with you soon.

Charlie Chirichello
Service Manager
8566497551

JH
James H.
Bellmawr, NJ
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
Friendly atmosphere
People are very friendly they perform your scheduled service in very efficient matter.
Charles C., Parts and Service Director from Hyundai of Turnersville responded on 11/15/2019

Thank you very much for your 5 star review and comments. We appreciate it very much and look forward to seeing you for your next service.

Charlie Chirichello
Service Manager
8566497551

Verified Customer
Blackwood, NJ
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
Satisfaction guaranteed
Courtesy and excellent work
Charles C., Parts and Service Director from Hyundai of Turnersville responded on 11/14/2019

Thank you very much for your review. We appreciate the great comments and the 5 star rating very much. Again, thank you.

Charlie Chirichello
Service Manager
8566497551

JH
Joseph H.
Lindenwold, NJ
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2019 Category: Service
Great service
Great job as always! The service was done right and on time. Thanks for the great service!
Charles C., Parts and Service Director from Hyundai of Turnersville responded on 11/14/2019

Thank you very much for the great review. We appreciate your comments and the 5 star rating very much. Again, thank you.

Charlie Chirichello
Service Manager
8566497551

Verified Customer
Franklinville, NJ
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Service
Excellent
Charles C., Parts and Service Director from Hyundai of Turnersville responded on 11/14/2019

Thank you for your comment and for taking the time to send your review in to Sure Critic. We appreciate it very much.

Charlie Chirichello
Service Manager
8566497551

JN
Jennifer N.
Medford, NJ
2020 Hyundai Palisade
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2019 Category: Service
Review of Service Visit
Staff was helpful, attentive and upbeat. The waiting area was clean and comfortable. Only comment is that the washing of the outside of the car could have been more thorough.
Charles C., Parts and Service Director from Hyundai of Turnersville responded on 11/13/2019

Thank you very much for your review. We appreciate your comments and the 5 star rating. We We will check into the car wash concern and thank you for bringing it to our attention.

Charlie Chirichello
Service Manager
8566497551

Verified Customer
Woodbury, NJ
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Hyundai team
Awesome customer service all around.
Charles C., Parts and Service Director from Hyundai of Turnersville responded on 11/13/2019

Thank you for your awesome review. We appreciate it very much and look forward to seeing you for your next service.

Charlie Chirichello
Service Manager
8566497551

EM
Eileen M.
Williamstown, NJ
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
excellent service, quick and efficient
the service
representative was very helpful
Charles C., Parts and Service Director from Hyundai of Turnersville responded on 11/13/2019

Thank you for taking the time to send in your review. Thank you also for your comments. We appreciate it very much.

Charlie Chirichello
Service Manager
8566497551

JM
John M.
Swedesboro, NJ
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Back their vehicles - Car would not start - Defective Battery
Although I was very disappointed with my new 2019 Sonata's defective battery after only 2 weeks of owning it , our service representative , Arman , took care of the towing of the vehicle , along with the diagnosis , and quick replacement .
Had it back the next day.....
Charles C., Parts and Service Director from Hyundai of Turnersville responded on 11/13/2019

Thank you very much for taking the time to send your review in to Sure Critic. We appreciate the 5 star review and the comments very much. Again, thank you.

Charlie Chirichello
Service Manager
8566497551

JS
John S.
Sewell, NJ
2008 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Latest Service
I bought a 2008 Azera new & had it serviced every 6 months at Turnersville Hyundai. A front turn signal lamp burned out & I went to this dealer without an appointment. They took the car & it was repaired within an hour. Excellent service for nearly 12 years.
Charles C., Parts and Service Director from Hyundai of Turnersville responded on 11/13/2019

Thank you for all the years and fr taking the time to send in your review. We appreciate you very much and look forward to seeing you for your next service.

Charlie Chirichello
Service Manager
8566497551

MG
Margaret G.
Mantua, NJ
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
great service from all the staff
your service people are so friendly and helpful and courteous
Charles C., Parts and Service Director from Hyundai of Turnersville responded on 11/13/2019

Thank you very much for the very nice comments and for taking the time to send in the review. We appreciate it very much.

Charlie Chirichello
Service Manager
8566497551

JR
John R.
Woodbury, NJ
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Oil change
Very friendly atmosphere great service
Charles C., Parts and Service Director from Hyundai of Turnersville responded on 11/13/2019

Thank you very much for taking the time to send in your review with the very nice comments. e appreciate it very much. Again, thank you.

Charlie Chirichello
Service Manager
8566497551

RM
Racel M.
Blackwood, NJ
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
Service
Very helpful and accommodating
Charles C., Parts and Service Director from Hyundai of Turnersville responded on 11/12/2019

We appreciate you taking the time to send in your review. Thank you for the comments and the 5 star rating.

Charlie Chirichello
Service Manager
8566497551

SN
Sandra N.
Clementon, NJ
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2019 Category: Service
The customer service is great
Everyone is very professional
Charles C., Parts and Service Director from Hyundai of Turnersville responded on 11/12/2019

Thank you very much for taking the time to send in your review with your very nice comments. We appreciate it very much and look forward to seeing you for your next service.

Charlie Chirichello
Service Manager
8566497551