Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6

2306 Reviews

ReScore Reviews™ (81)

ReScore
Overall Rating 4.5925951/5Overall Rating 4.5925951/5Overall Rating 4.5925951/5Overall Rating 4.5925951/5rating 4.5925951
Original
Overall Rating 2.1772175/5Overall Rating 2.1772175/5rating 2.1772175rating 2.1772175rating 2.1772175
93% Would Recommend
100% Business Response
Latest Review about 13 hours ago

Reviews


Verified Customer
Sicklerville, NJ
2011 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
V
B

Verified Customer
Mantua Township, NJ
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Great service
Always great service
Charles C., Parts and Service Director from Hyundai of Turnersville responded on 09/24/2018

Thank you for sending your review in to Sure Critic. We appreciate it very much.

Charlie Chirichello
Service Manager
8566497551

Verified Customer
Mount Royal, NJ
2011 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2018 Category: Service
hyundai service is very friendly
great service
Charles C., Parts and Service Director from Hyundai of Turnersville responded on 09/24/2018

Thank you very much for your 5 star review and your great comments.

Charlie Chirichello
Service Manager
8566497551

AB
Anna B.
Williamstown, NJ
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
Me blesi
Well done in and out no problrms
Charles C., Parts and Service Director from Hyundai of Turnersville responded on 09/24/2018

Thank you for your 5 star review, we appreciate it very much, and look forward to seeing you for your next service.

Charlie Chirichello
Service Manager
8566497551

Verified Customer
Sicklerville, NJ
2009 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Great service
Couldn't be more satisfied!!!!!!!!
Charles C., Parts and Service Director from Hyundai of Turnersville responded on 09/24/2018

Thank you very much for your 5 star review. We appreciate it very much. We also thank you for your comment, it means a lot.

Charlie Chirichello
Service Manager
8566497551

Verified Customer
Blackwood, NJ
2013 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Great Service
Very reliable and fast service
Charles C., Parts and Service Director from Hyundai of Turnersville responded on 09/21/2018

Thank you very much for your 5 star review. We appreciate you taking the time to send it in. We also wanted to say thank you for your comments.

Charlie Chirichello
Service Manager
8566497551

SV
Sandra V.
Woodbury, NJ
2017 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/21/2018 Category: Service
The people are very nice and the place is very clean.
I like the Hyundai team. Very nice people and professional service.
Charles C., Parts and Service Director from Hyundai of Turnersville responded on 09/21/2018

Thank you very much for your review with Sure Critic. Please let us know how we can improve our service to you. we would like to earn a 5 star review on your next service visit. Unfortunately, a score of 4 stars is not a passing grade for us. We would like your input so that we can earn that 5.

Charlie Chirichello
Service Manager
8566497551

DW
Debora W.
Paulsboro, NJ
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Maintenance appointment
Very nice and professional. Wait was not long at all
Charles C., Parts and Service Director from Hyundai of Turnersville responded on 09/21/2018

Thank you very much for your review. e appreciate the 5 star rating you gave us, and look forward to seeing you for your next service.

Charlie Chirichello
Service Manager
8566497551

DC
Deborah C.
Washington Township, NJ
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Outstanding
Always get great service and immediate appointment
Charles C., Parts and Service Director from Hyundai of Turnersville responded on 09/21/2018

Thank you for your "outstanding" review. We appreciate it very much.

Charlie Chirichello
Service Manager
8566497551

ST
Sandra T.
Sewell, NJ
2010 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2018 Category: Service
X
I appreciate the timliness that I can get an appointment and the quality of work that is done.
Charles C., Parts and Service Director from Hyundai of Turnersville responded on 09/19/2018

Thank you very much for sending in your review. Please let us know what we can do better in the future. We would like to earn a 5 star review. Unfortunately, a 4 star review is below average.

Charlie Chirichello
Service Manager
8566497551

Verified Customer
NJ
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Good job
Let me know brakes were in the yellow zone
Charles C., Parts and Service Director from Hyundai of Turnersville responded on 09/19/2018

Thank you for your review with Sure Critic. We are very happy to be your dealer and appreciate the 5 star rating very much.

Charlie Chirichello
Service Manager
8566497551

MD
Michael D.
Glassboro, NJ
2013 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2018 Category: Service
Good Service
John was very professional and explained everything. Just wish the tech took the time to make sure my taillight was secured in position and tighten.
Charles C., Parts and Service Director from Hyundai of Turnersville responded on 09/19/2018

Thank you very much for your review with Sure Critic. We will be sure to review your comments with our staff. We would like to earn a 5 star review on your next service.

Charlie Chirichello
Service Manager
8566497551

EB
Ellen B.
Hammonton, NJ
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Great service department!!
Everyone was very professional, caring, and helpful. This was my second visit and will no doubt continue to return for service for my Hyundai. Thank you for a nice clean and inviting waiting area. Coffee and donuts were an added bonus!!
Charles C., Parts and Service Director from Hyundai of Turnersville responded on 09/19/2018

Thank you for the great review. We appreciate the comments and the 5 star rating very much.

Charlie Chirichello
Service Manager
8566497551

Verified Customer
Mantua Township, NJ
2016 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Customers come first.
Excellent service!
Charles C., Parts and Service Director from Hyundai of Turnersville responded on 09/19/2018

Thank you for your 5 star review. We appreciate it very much and look forward to seeing you for your next service.

Charlie Chirichello
Service Manager
8566497551

OR
Oscar R.
Berlin, NJ
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Friendly, business like atmosphere
5 stars, that's as good as it gets.
Charles C., Parts and Service Director from Hyundai of Turnersville responded on 09/19/2018

Thank you very much. Yes! 5 STAR is a great score. We appreciate your comment and the score.

Charlie Chirichello
Service Manager
8566497551

CG
Carolann G.
Glassboro, NJ
2010 Hyundai Santa Fe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2018 Category: Service
I HAVE BEEN TAKING MY CAR BACK ALL 8 YEARS BUT A FEW TIMES I MISSED., SO I HAVE BEEN PLEASED.
I JUST HAD THE WORK DONE LAST FRIDAY, I THINK I STILL HEAR A NOISE IN THE FRONT, BUT I AM GIVING IT A LITTLE
MORE TIME TO SEE IF ITS BECAUSE ITS A NEW TY RIM, I WILL BE CALLING BACK IF I STILL HEAR THE NOISE, BUT I
WAS SATISFIED WITH THE TIMELY SERVICE AND THE PLEASANT ATTITUDE OF THE STAFF.
Charles C., Parts and Service Director from Hyundai of Turnersville responded on 09/19/2018

Thank you very much for your review. We appreciate you taking the time to send it in. Please let us know if you need any additional assistance.

Charlie Chirichello
Service Manager
8566497551

Verified Customer
Sewell, NJ
2015 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2018 Category: Service
Always amazing
I always have wonderful service here. This particular day, I did have to wait unusually long. That being said, everyone was very nice, apologetic and explained the delay to me. I still left satisfied as always.
Charles C., Parts and Service Director from Hyundai of Turnersville responded on 09/18/2018

Thank you very much for your review with Sure Critic. We appreciate you taking the time to send it in. Please let us know how we can improve our service to you. We would like to earn a passing score of 5 stars on your next visit.

Charlie Chirichello
Service Manager
8566497551

JR
Joann R.
Pitman, NJ
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Excellent service!
Could not have asked for a better experience!👍😁
Charles C., Parts and Service Director from Hyundai of Turnersville responded on 09/18/2018

Thank you for your great review. We appreciate it very much, and look forward to seeing you for your next service.

Charlie Chirichello
Service Manager
8566497551

CB
Carol B.
Paulsboro, NJ
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Professional, great service, too cold waiting area, tho!
Service great! Great custoner care, great people.
Charles C., Parts and Service Director from Hyundai of Turnersville responded on 09/18/2018

Thank you for your review. We appreciate the 5 star rating you gave. We also thank you for your comments and input.

Charlie Chirichello
Service Manager
8566497551

Verified Customer
Glassboro, NJ
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Both courtesy and respect for the customer.
Good workmanship that is done correctly each time service is performed on my vehicle.
Charles C., Parts and Service Director from Hyundai of Turnersville responded on 09/18/2018

Thank you very much for excellent review. We appreciate it very much. Again, thank you.

Charlie Chirichello
Service Manager
8566497551