Reviews
Verified Customer
Thank you very much for your 5 star review and your comments. We appreciate you taking the time to send it in. Armand was your consultant and he thanks you very much for the score and the comments also.
Charlie ChirichelloService Manager
8566497551
Verified Customer
Really don’t like filling our surveys.
Thank you very much for sending in the survey even though you do not like them, unfortunately, they are necessary for us and we do appreciate it very much.
Charlie ChirichelloService Manager
8566497551
Verified Customer
Thank you very much for sending in your review. I apologize for you having to return to have the headlight fixed the next day. It is our practice to perform an inspection of your vehicle when you come in for a service visit. I know it is a very unfortunate coincidence, and I will be sure to speak to our personnel to ensure that we did not miss your light being out. Again, thank you for the survey and the comments.
Charlie ChirichelloService Manager
8566497551
Verified Customer
Thank you very much for your nice comments and your 5 star review. We appreciate it very much.
Charlie ChirichelloService Manager
8566497551
Verified Customer
Thank you for your comment and your 5 STAR review. We appreciate it very much.
Charlie ChirichelloService Manager
8566497551
Verified Customer
Thank you very much for your 5 star review with Sure Critic. We appreciate you taking the time to send it in. Thank you also for your comments they are always nice to read.
Charlie ChirichelloService Manager
8566497551
Verified Customer
Thank you very much for your comments and your 5 star review. We appreciate it very much.
Charlie ChirichelloService Manager
8566497551
Verified Customer
Thank you very much for your 5 star review. We appreciate it very much and look forward to seeing you for your next service.
Charlie ChirichelloService Manager
8566497551
Verified Customer
Thank you very much for your survey. I will be checking in to your concern and will contact you. Thank you again, and we will be in contact soon.
Charlie ChirichelloService Manager
8566497551
Verified Customer
Thank you very much for taking the time to send your review in to Sure Critic. We appreciate it very much and look forward to seeing you for your next service.
Charlie ChirichelloService Manager
8566497551
Verified Customer
Went for an oil change and tire rotation, but was told that my car’s computer needed to be updated. After service was complete, I drove about 5 miles down the road and my check engine light came on for the first time during the lifetime of my car (2018 Sonata Sport). After the check engine light came on, my car derated and shifted very rough and there was barely any acceleration even with the pedal to the floor. I limped it back to the dealership, and it took them about 20 minutes to tell me that the update specs failed and that the wire harness needs to be replaced in my pretty much brand new car. They then put me in a rental and had to keep my car for repair.
The people were very nice and cooperative, I have nothing bad to say about them or the service department. But whether it was human error or computer error from the update failing, it is still very frustrating that my 4 month old car needs a very essential part replaced so early in it’s lifetime.
Thank you very much for sending in your review. I apologize for the inconvenience and we will have the harness replaced in your vehicle and return it to you as quickly as possible. We will contact you as soon as the harness arrives and we have it installed. Again, thank you.
Charlie ChirichelloService Manager
8566497551
Thank you very much for speaking with me today. I appreciate it very much. I am mailing you the card and will send you a re-score. Thank you again.
Charlie ChirichelloService Manager
8566497551
Verified Customer
Thank you for your review with Sure Critic. We appreciate the comments and the 5 star rating very much. Again, thank you.
Charlie ChirichelloService Manager
8566497551
Verified Customer
Thank you for taking the time to send your review in to Sure Critic. We appreciate it very much. We also thank you for your very nice comments.
Charlie ChirichelloService Manager
8566497551
Verified Customer
Thank you for your great comments and for your 5 star review. We appreciate it very much.
Charlie ChirichelloService Manager
8566497551
Verified Customer
Thank you very much for taking the time to send in the review. We appreciate it very much and also wanted to say thank you for your comments. Again, thank you.
Charlie ChirichelloService Manager
8566497551
Verified Customer
We appreciate you taking the time to send in your review to Sure Critic. Thank you very much for the 5 star rating, it is very important to us. Again, thank you.
Charlie ChirichelloService Manager
8566497551
Verified Customer
Thank you for taking the time to send your review with very nice comments and a 5 star rating. We appreciate it very much.
Charlie ChirichelloService Manager
8566497551
Verified Customer
Thank you for your very nice comments and the 5 star rating you gave us on your review. We appreciate it very much.
Charlie ChirichelloService Manager
8566497551
Verified Customer
Thank you for taking the time to send in your review. We appreciate it very much and look forward to seeing you for your next service.
Charlie ChirichelloService Manager
8566497551
Verified Customer
Thank you very much for your 5 star review. Thank you also for your comments, we appreciate it very much.
Charlie ChirichelloService Manager
8566497551