Overview

Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

1505 Reviews

ReScore Reviews™ (30)

ReScore
Overall Rating 4.8333333/5Overall Rating 4.8333333/5Overall Rating 4.8333333/5Overall Rating 4.8333333/5rating 4.8333333
Original
Overall Rating 2.499996/5Overall Rating 2.499996/5rating 2.499996rating 2.499996rating 2.499996
97% Would Recommend
100% Business Response
Latest Review about 6 hours ago

Reviews


Verified Customer
Yuma, AZ
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2019 Category: Service
great service
Oil change and tire rotation and overall check were done efficiently and in a reasonable time.

Verified Customer
Yuma, AZ
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/20/2019 Category: Service
Friendly staff
Usually have good service here. The passenger seat had a oil mark on it and the Glovebox wasn’t put back together right when they inspected the cabin air filter. They left the knobs that stop the glovebox on the passenger floorboard.
JOHN B. from Hyundai of Yuma responded on 09/20/2019

I am very sorry to hear the way that your vehicle was returned to you, that is certainly unacceptable. If you are nearby, feel free to bring your Santa Fe back by and we will clean it up for you. Again, I greatly apologize and will speak with my team regarding this to ensure it does not happen again. 

John Baladi
Director of Operations
928-581-4633

Verified Customer
Yuma, AZ
2016 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2019 Category: Service
Good experience!
Efficient & pleasant
JOHN B. from Hyundai of Yuma responded on 09/18/2019

Thank you for the great feedback! Your five-star review is appreciated and we look forward to your next vist. 

John Baladi
Director of Operations
928-581-4633

JT
Joe T.
Yuma, AZ
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2019 Category: Service
Excellent
It all started with a courtesy cal to remind me of my recalls. Thanks. The service guy was quick in serving me when I got there. Hospitality ride was a plus. My cars recalls were done in good time. Thanks a million
JOHN B. from Hyundai of Yuma responded on 09/18/2019

Thank you so much for taking the time to share with us. We're so glad to hear about your last experience with us and that you were fully satisfied with your visit. We look forward to being here when you need us next.

John Baladi
Director of Operations
928-581-4633

CG
Carol G.
Yuma, AZ
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2019 Category: Service
Breaks
They did a wonderful job taking care of my break issue
JOHN B. from Hyundai of Yuma responded on 09/18/2019

Thanks so much for the recommendations. We appreciate your support and loyalty. If you ever need anything serviced please stop on by and we will take care of it for you. Thanks again!

John Baladi
Director of Operations
928-581-4633

Verified Customer
Yuma, AZ
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2019 Category: Service
The way you are treated
They take good care of you. They don't try to force something on you.
JOHN B. from Hyundai of Yuma responded on 09/18/2019

Thank you so much for taking the time to share with us. We're so glad to hear about your last experience with us and that you were fully satisfied with your visit. We look forward to being here when you need us next.

John Baladi
Director of Operations
928-581-4633

JW
Jesse W.
Yuma, AZ
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2019 Category: Service
Service Department
Outstanding service from everyone
JOHN B. from Hyundai of Yuma responded on 09/18/2019

Thank you so much for taking the time to share with us. We're so glad to hear about your last experience with us and that you were fully satisfied with your visit. We look forward to being here when you need us next.

John Baladi
Director of Operations
928-581-4633

Verified Customer
Yuma, AZ
2013 Hyundai Genesis Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2019 Category: Service
Courteous and professional.
Awesome.
JOHN B. from Hyundai of Yuma responded on 09/18/2019

Fantastic! We are so glad to hear. We will be here to help you anytime you need us. Thank you so much!

John Baladi
Director of Operations
928-581-4633

Verified Customer
Yuma, AZ
2019 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2019 Category: Service
Very nice employees
Very fast service and nice people!
JOHN B. from Hyundai of Yuma responded on 09/18/2019

We are so happy to hear about your last experience with our team. We appreciate you taking the time to write your review. We will be here to help you anytime you need us. Thank you so much!

John Baladi
Director of Operations
928-581-4633

AC
Andres C.
Calexico, CA
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2019 Category: Service
Excellent service
Very fast, and friendly
JOHN B. from Hyundai of Yuma responded on 09/18/2019

Fantastic, we are so glad to hear! Thanks for taking your time to share Andres. 

John Baladi
Director of Operations
928-581-4633

JT
Jp T.
Yuma, AZ
2019 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2019 Category: Service
Fast service, on time
I was in and out in less than an hour and a half.
JOHN B. from Hyundai of Yuma responded on 09/18/2019

Thank you for your five-star review. We appreciate your recommendation and please feel free to give us a call whenever you need us next.

John Baladi
Director of Operations
928-581-4633

AG
Adrian G.
Mesa, AZ
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2019 Category: Service
Great service
Very quick, friendly, no pressure.
RAUL M., Parts/Service Manager from Hyundai of Yuma responded on 09/05/2019

Our Team at Hyundai of Yuma would like to thank you for taking time from your day and providing our Team with a five star rating. Your time is important to you and for that we appreciate you. Have a fantastic week and see you on your next visit.

Raul Magana
Parts/Service Manager
928-344-1100
raul.m@hyundaiofyuma.com

DP
Dalila P.
Yuma, AZ
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2019 Category: Service
My experience with the dealership .
From the moment I purchased my vehicle I have been extremely satisfied with the personal and the service . Every person goes out of their way to help in anything they can . I have never own a Hyundai and I will continue to buy the brand . In the past I only purchased Toyota’s and I’m done with them . Thank you !
RAUL M., Parts/Service Manager from Hyundai of Yuma responded on 09/03/2019

Our Goal at Hyundai of Yuma is to provide complete customer satisfaction. Your time is important to you and Our Team appreciates you providing us with a five star survey. We appreciate you and look forward to meeting with you next visit

Raul Magana
Parts/Service Manager
928-344-1100
raul.m@hyundaiofyuma.com

JA
Jaime A.
San Luis, AZ
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2019 Category: Service
Got the job done
Got the job done
RAUL M., Parts/Service Manager from Hyundai of Yuma responded on 09/03/2019

Jaime,
Our Team at Hyundai of Yuma strives to give complete customer satisfaction. Team Hyundai of Yuma appreciates you taking time from your day and providing us with a five star rating. Thank you so much and we appreciate you. Have a great week.

Raul Magana
Parts/Service Manager
928-344-1100
raul.m@hyundaiofyuma.com

SC
Saul C.
Yuma, AZ
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2019 Category: Service
Oil change
Awesome thank you
RAUL M., Parts/Service Manager from Hyundai of Yuma responded on 09/03/2019

Saul,

Our Team at Hyundai of Yuma would like to thank you for taking time from your day to provide us with a five star survey. Your time is valuable and for that we appreciate you.

Raul Magana
Parts/Service Manager
928-344-1100
raul.m@hyundaiofyuma.com

TS
Tanja S.
Yuma, AZ
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2019 Category: Service
Great job
Raul did a great job. Still sad Daniel is not there anymore

MW
Matthew W.
Yuma, AZ
2018 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/29/2019 Category: Service
Great Customer Service
Hyundai of Yuma are great in their customer service. They are polite and friendly and definitely take care of your vehicle needs.
RAUL M., Parts/Service Manager from Hyundai of Yuma responded on 08/29/2019

Matthew
Our Team at Hyundai of Yuma would like to thank you for taking time from your day to provide our survey with a five star. Your important to our Team's success and for that we appreciate you. Have a great weekend.

Raul Magana
Parts/Service Manager
928-344-1100
raul.m@hyundaiofyuma.com

MS
Michael S.
Yuma, AZ
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2019 Category: Service
Great Service
Took my 2018 Sonata in for an oil change. They took me in early no problem. They washed my car, too. Courteous and efficient.
RAUL M., Parts/Service Manager from Hyundai of Yuma responded on 08/23/2019

Michael,

Our Team at Hyundai of Yuma would like to thank you for taking time to complete our survey and scoring our Team with a five star. Your time is important to you and for that we appreciate you. Have a great weekend.

Raul Magana
Parts/Service Manager
928-344-1100
raul.m@hyundaiofyuma.com

MB
Monica B.
El Paso, TX
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019 Category: Service
AC stopped working
Service representative was understanding and kind
RAUL M., Parts/Service Manager from Hyundai of Yuma responded on 08/23/2019

Monica,
Our Team at Hyundai of Yuma appreciate you taking time from your day to provide us with a five star survey. Your time is important to you and for that we appreciate you. Have a fantastic weekend. 

Raul Magana
Parts/Service Manager
928-344-1100
raul.m@hyundaiofyuma.com

Verified Customer
Yuma, AZ
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2019 Category: Service
oIL change
Every thing went well.