"Second time getting work done, same great service!"
This is my second time using Import Auto Clinic and I'd say I'm surprised by the excellent service, but I'm not. These guys treat you like a friend and are very fair and honest. The first time I went to them I was in a bind and they got me in right away (see my previous review). This time was almost just the same! I had a vacuum line break (that I didn't know at the time), making my brakes were inoperable and my engine shudder and idle rough. I called my normal shop to see if I could get my car towed there and they turned me away and that's when I remembered Import Auto Clinic from a few months back. I called them and Brian remembered me from my past visit! I asked him if I could get my car towed there and he said for sure. He was honest in saying that they were a little busy, but would get my car looked at as soon as possible (this was at 11:30 on a Wednesday). Brian called me at about 5:30 that day and said that they checked it out and the part they needed was in California. I was surprised when he said the part would be there the next day by 10:30. I was equally surprised when Brian called me the next day at 10:30 telling me my car was done and ready for pick up! Brain kept me up to date every single step of the way, the cost was very reasonable and the greatest factor to me was that they are VERY honest and reliable. It's hard to find a shop like that now-a-days and they have a customer for life! Thank you!!