Import Auto Service


Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

195 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review about 1 year ago

Henry M. on 09/29/2016
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Henry said Rob was very responsive and very helpful.
Vehicle: BMW 325i
Category: Service
Service Date: 09/27/2016
Review Created: 09/29/2016
This review was collected via phone interview by Customer Research Inc.
David H. on 09/28/2016
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David said this business does great work and has great service.
Vehicle: Audi Q7
Category: Service
Service Date: 09/07/2016
Review Created: 09/28/2016
This review was collected via phone interview by Customer Research Inc.
James G. on 09/28/2016
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James said he has been going to this business for number of years. They came highly recommended to anyone who needs work done on a Mercedes. He has faith in them and their abilities.
Vehicle: Mercedes-Benz C250
Category: Service
Service Date: 09/07/2016
Review Created: 09/28/2016
This review was collected via phone interview by Customer Research Inc.
Hilda M. on 09/22/2016
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Hilda said Robert is dependable, and knows her vehicle from top to bottom.
Vehicle: Toyota Avalon
Category: Service
Service Date: 09/19/2016
Review Created: 09/22/2016
This review was collected via phone interview by Customer Research Inc.
Izabella H. on 09/22/2016
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Izabella said they were very nice to her and talked to her the whole time. She found out the problem wasn't as serious as she thought it was.
Vehicle: MINI Cooper
Category: Service
Service Date: 09/20/2016
Review Created: 09/22/2016
This review was collected via phone interview by Customer Research Inc.
Julie H. on 09/21/2016
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"Excellent customer care"
Always a great experience
Vehicle: Volkswagen CC
Service Date: 09/21/2016
Review Created: 09/21/2016 11:08 PM
Eddie E. on 09/21/2016
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Eddie said the business was easy to work with.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 09/19/2016
Review Created: 09/21/2016
This review was collected via phone interview by Customer Research Inc.
Melissa R. on 09/21/2016
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Melissa said she was happy with the service.
Vehicle: Mercedes-Benz GLK350
Category: Service
Service Date: 09/19/2016
Review Created: 09/21/2016
This review was collected via phone interview by Customer Research Inc.
Jason S. on 09/20/2016
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Jason said the business serviced his vehicle quickly and finished the work in one day.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 08/26/2016
Review Created: 09/20/2016
This review was collected via phone interview by Customer Research Inc.
Vicky P. on 09/18/2016
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"Always there for his customers."
Robert and his staff at Import Auto are the best. Whether for general maintenance or an emergency.
Vehicle: Volvo 960
Service Date: 09/15/2016
Review Created: 09/18/2016 05:34 PM
Lisa F. on 09/17/2016
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Lisa said the business always treats her correctly.
Vehicle: Mercedes-Benz C240
Category: Service
Service Date: 09/14/2016
Review Created: 09/17/2016
This review was collected via phone interview by Customer Research Inc.
Mark J. on 09/10/2016
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"timing chain replaced."
Robert is an awesome mechanic
We love that fact that he is NOT a salesman. He listens to your concerns and offers solutions. The only drawback is he is the owner and main operator, so when he is busy (which is always a good thing), it may take a few days to get your car back. But trust me, it will be repaired right before he calls you to pick it up!
Vehicle: MINI Cooper
Service Date: 09/09/2016
Review Created: 09/10/2016 08:40 AM
Doug T. on 08/25/2016
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Doug said his friends told him about this business. They did everything that he asked.
Vehicle: Audi A5
Category: Service
Service Date: 08/23/2016
Review Created: 08/25/2016
This review was collected via phone interview by Customer Research Inc.
Diana L. on 08/24/2016
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Spoke with Diana's daughter. She said the business was very honest and helpful.
Vehicle: Volkswagen Jetta
Category: Service
Service Date: 08/11/2016
Review Created: 08/24/2016
This review was collected via phone interview by Customer Research Inc.
Ed M. on 08/22/2016
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Ed said he liked the business because he has been going there for a long time and everything is great. He can always count on them to do a good job and they always do.
Vehicle: BMW 328i
Category: Service
Service Date: 08/19/2016
Review Created: 08/22/2016
This review was collected via phone interview by Customer Research Inc.
Tracy L. on 08/19/2016
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Tracy said this business treats him well.
Vehicle: BMW 645Ci
Category: Service
Service Date: 08/09/2016
Review Created: 08/19/2016
This review was collected via phone interview by Customer Research Inc.
William C. on 08/13/2016
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William said he has had no problems with this business.
Vehicle: Infiniti FX35
Category: Service
Service Date: 08/10/2016
Review Created: 08/13/2016
This review was collected via phone interview by Customer Research Inc.
Angela S. on 08/06/2016
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"Service"
Great service
Vehicle: Toyota Paseo
Service Date: 08/03/2016
Review Created: 08/06/2016 06:42 AM
Wayne C. on 08/06/2016
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"ac repair on Honda Fit"
The assistant who answered the phone was pleasant and knowledgeable. The owner Rob is very honest and fair. He only repairs what is absolutely required. It is extremely hard to find honest and trustworthy repair shops . Rob at Import Auto is the utmost reputable local business owner . I would recommend anyone who needs repair service to give him a call.
Vehicle: Honda Fit
Service Date: 08/05/2016
Review Created: 08/06/2016 04:35 AM
Sandy L. on 07/31/2016
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"Great place, friendly people "
always satisfied with the service here!
Vehicle: BMW 528i
Service Date: 07/29/2016
Review Created: 07/31/2016 03:57 PM
Displaying Review 1 - 20 of 195 in total