22 Hr valve guide job turned into 2 1/2 month ordeal! It was excuse after excuse. Pulled the engine 5 times and tacked on 363 miles on the car for some reason or other. 235 of the miles were from Friday 11/4 to Tuesday 11/8. grease and oil smudges all over the car....they said they would have the car detailed, which never happened. Its obvious they don't respect the customers or their cars!
GREAT responsive and professional auto repair service. My family and I were traveling on I95 when our air conditioning quit on a hot summer
afternoon. Alex was able to immediately get us in, stayed late, fix our air conditioning and get us back on the road in less than 2 hours! We were super fortunate to find Import Car Service, as for they have good prices, good service, and care about their customers.
Recommended
JS
Jon S.
Vilnius, Vilnius County
06/16/2016
Affordable, responsive, and friendly!
GREAT responsive and professional auto repair service! My family and I were traveling on I95 when our air conditioning quit on a hot summer afternoon. Alex was able to immediately get us in, stayed late, fix our air conditioning and get us back on the road in less than 2 hours! We were super fortunate to find import auto repair, as for they have good prices, good service, and care about their customers. I highly recommend this shop!
Recommended
MF
Mark F.
Smithfield, NC
Mercedes-Benz E350
06/11/2016
Verified Customer
Category: Service
Mark said Alex the owner of the business is a super nice guy. He was satisfied with service and how nice the employee was to him.
Spoke with Nairobi. She said this business was the only place they found open and didn't need an appointment for her vehicle.
Recommended
WW
Wendy W.
Smithfield, NC
BMW 335i
05/28/2016
Verified Customer
Category: Service
Wendy said this business was a little delayed getting to her vehicle, but after they did everything went great.
Recommended
JS
James Alton S.
Pine Level, NC
Mercedes-Benz 300E
05/27/2016
Verified Customer
Category: Service
James said he had some keys made and they did a good job. He said the employees didn't put all of pieces back on the dashboard. He said their work needs to be checked.
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