Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

574 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


JS
JAYNET S.
Temecula, CA
Hyundai Santa Fe
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/16/2018
Oil Change experience
Everything was great. The only issue I found was there was no record of my appointment being scheduled.

TR
TRICIA R.
Menifee, CA
Toyota Tacoma
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/05/2018
customer service
I took my Tacoma in for a big service, Mike was very detailed as to what the truck needed. The work was done quick and very good. Mike is a great person to deal with and honest.

Thanks

MH
Mykaela H.
Murrieta, CA
Toyota Corolla
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/16/2018 Category: Service
Mykaela said everything went well, but the staff forgot to complete part of the service.
This review was collected via phone interview by Customer Research Inc.

ZS
Zachary S.
Murrieta, CA
Mazda Mazda3
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/07/2018 Category: Service
Zachary said there was some issue with his smog check as the business couldn't find his vehicle's number. It was frustrating but it did get resolved.
This review was collected via phone interview by Customer Research Inc.
Mike M. from Inland Auto responded on 03/07/2018

Thank you Zachary for your visit here with us. I am glad we were able to get the problem resolved and smog your vehicle.


RP
Richard P.
Murrieta, CA
Toyota Tundra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/25/2018 Category: Service
Richard said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

MK
Mike K.
Murrieta, CA
GMC Sierra 3500
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2017 Category: Service
Mike said his experience with this business was very good.
This review was collected via phone interview by Customer Research Inc.

JH
Jamie H.
Murrieta, CA
Toyota Corolla
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/15/2017 Category: Service
Jamie said she went in for a smog check. The staff were fast and they did a good job.
This review was collected via phone interview by Customer Research Inc.

RM
Robert M.
Wildomar, CA
Chrysler PT Cruiser
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2017 Category: Service
Robert said the service was above average. However, he failed his smog check and he did not quite understand the mechanic's explanation as to why.
This review was collected via phone interview by Customer Research Inc.

LF
LINDA F.
Wildomar, CA
Toyota Corolla
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/22/2017
convenience
They took care of my auto needs in a timely fashion at a reasonable cost......and made me aware of things that I should consider taking care of with my auto.
Mike M. from Inland Auto responded on 10/23/2017

Thank you Linda for your review and for coming into our shop. We appreciate your business.


RC
ROBERT C.
Murrieta, CA
Ford Ranger
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/29/2017
Real good service , mike takes care
Definitely going back in future

JA
JOHN A.
Murrieta, CA
Ford Ranger
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/22/2017
Smog check
Quick and fast.
Mike M. from Inland Auto responded on 07/24/2017

Thank you for visting our shop. We appreciate your business.


WF
WILLIAM F.
Murrieta, CA
Honda Pilot
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/03/2017
SMOG TEST
Fast Helpful service,were nice enough to take competition's pricing
Mike M. from Inland Auto responded on 04/07/2017

Thank you for your visit here at INLAND AUTO. We appreciate your business.


MA
MANNY A.
Warner Springs, CA
Subaru Outback
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/30/2017
Friendly, helpful, honest
Got a good fair and honest diagnosis to the problem, and the repairs were done timely and professionally

ED
EMANUEL D.
Wildomar, CA
Infiniti EX35
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/07/2017
Vehicle maintenance
Good service with explanations

KK
Kim K.
Murrieta, CA
Lexus ES 350
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/04/2017 Category: Service
Kim said this business was too expensive. He said he felt like this business had unnecessary charges.
This review was collected via phone interview by Customer Research Inc.

DM
Dan M.
Murrieta, CA
Toyota RAV4
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/16/2016 Category: Service
Dan said the service was good.
This review was collected via phone interview by Customer Research Inc.

CG
Christy G.
Lake Elsinore, CA
Honda Fit
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/22/2016 Category: Service
Christy said she got the vehicle about a month ago and service at the same visit. She was supposed to have two gas cards and she has yet to see anything.
This review was collected via phone interview by Customer Research Inc.

MG
MICHAEL D G.
Murrieta, CA
Ford Edge
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/02/2016
Smog check for compNy vehicle
These guys were lickidy-split fast and got me out the door. Mike, the owner, was very accommodating to my need to get done fast and back on the road as I make my living in my car most of the time. Fair price too! Would have given them a 5 star rating, but the waiting room was a bit unkept, had old coffee and soda drinks in there, the plants were a bit overgrown into the chairs for seating, and they had an R-rated movie playing which I personally don't feel is appropriate as customers may bring children into the waiting room as well. Overall, good service, nice guy!
Mike M. from Inland Auto responded on 09/02/2016

Thankyou for your 4 star review.We appreciate your comments and business. We appologize for the mess the customer before you left behind and the inappropriate tv show .We try very hard to keep our waiting area clean for our customers. We will on work on trying to keep the plants from growing over our chairs . Sincerly Inland Auto


MA
MARCELLA A.
Temecula, CA
Honda Odyssey
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/19/2016
Great Service with a friendly smile
We will Will definitely refer your fast and business. Thanks again.
Mike M. from Inland Auto responded on 08/19/2016

Thankyou for your review. We appreciate your business.


RB
Ruth B.
Murrieta, CA
Chrysler PT Cruiser
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/28/2016 Category: Service
Ruth said she will recommend this business.
This review was collected via phone interview by Customer Research Inc.

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