ReScore Reviews™ (4)

ReScore
Overall Rating 3.25/5Overall Rating 3.25/5Overall Rating 3.25/5rating 3.25rating 3.25
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 3 days ago
Judy W. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ms."
The smile with "Hi Judy," Always nice to be called by name.
Vehicle: Ford Edge
Service Date: 10/13/2017
Review Created: 10/14/2017 04:57 AM
Joe M. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joe said he liked the service at this business. They don't take advantage of him not being very knowledgeable and they don't up sell. Everything was handled nicely and if he had any concerns he could talk to them about it. They provided him with a rental vehicle and there was no hassle. The service was good and straight forward. He liked being able to sit on the couch to watch television and it was nice to have wi-fi.
Vehicle: Toyota RAV4
Category: Service
Service Date: 10/04/2017
Review Created: 10/11/2017
This review was collected via phone interview by Customer Research Inc.
Maggie L. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Another Great Service!"
Have been bringing our vehicles to Integrity for 3 years and they provide great service, quality work and stand behind their integrity name! Highly recommend them for car repair/maintenance needs!
Vehicle: Chevrolet Equinox
Service Date: 10/06/2017
Review Created: 10/09/2017 06:14 PM
Lee & Leon A. at Integrity Auto Care responded on 10/10/2017

Thank you very much for the great review.

Maria F. on 10/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They always treat me right!"
The guys at Integrity Auto Care have always treated me with respect and explain everything to me. I know them and trust them completely. I just found out that Leon (The owner) has gluten allergies, so I brought him gluten free cookies for everything he does for me, and now after my oil changes I get a hug too!
Vehicle: Ford Escape
Service Date: 09/29/2017
Review Created: 10/02/2017 10:20 AM
Lee & Leon A. at Integrity Auto Care responded on 10/02/2017

Oh, thank you so much! And I do love the cookies! We have the best customers in the world and love them all dearly. 

Bessie W. on 09/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bessie said the business is very good and accommodating. They followed up with her and they did an excellent job.
Vehicle: Acura TL
Category: Service
Service Date: 08/30/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 10/02/2017

Thanks Bessie! We do our best to accomodate all of our customers to make their cars being repaired as easy as possible.

Troy T. on 09/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Troy said the business lived up to their name.
Vehicle: Toyota 4Runner
Category: Service
Service Date: 09/12/2017
Review Created: 09/29/2017
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 10/02/2017

Thanks Troy! Hope you had a safe trip back home!

Sara B. on 09/28/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Sara said the service did not disappoint. The employees showed her the work her vehicle would need.
Vehicle: Kia Optima
Category: Service
Service Date: 09/20/2017
Review Created: 09/28/2017
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 10/02/2017

Thanks Sarah! We do our best to keep all of our customers informed.

Marlene W. on 09/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
These guys are awesome.
Vehicle: Subaru Forester
Service Date: 09/12/2017
Review Created: 09/13/2017 08:31 PM
Lee & Leon A. at Integrity Auto Care responded on 09/14/2017

Thanks Marlene! Glad to see you again! We do our best to wow everyone every time! 

Charles H. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courtesy, Quality of work done, 3 year or 36,000 mile guarantee on work done."
I would use them again on any of my cars.
Vehicle: Dodge Viper
Service Date: 09/06/2017
Review Created: 09/11/2017 01:03 PM
Lee & Leon A. at Integrity Auto Care responded on 09/11/2017

Thanks Charles! We do our best work to ensure that we can stand by our warranty!

Marty K. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Marty said this business is good at what they do. They have a great service department.
Vehicle: Ford F-150
Category: Service
Service Date: 08/31/2017
Review Created: 09/08/2017
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 10/02/2017

Thank you so much!

Jack M. on 09/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality "
Quality Work at fair prices
Vehicle: Chevrolet Impala
Service Date: 07/24/2017
Review Created: 09/07/2017 01:22 PM
Lee & Leon A. at Integrity Auto Care responded on 09/08/2017

Thanks Jack! We do our best to do quality work at a fair price!

Mike B. on 09/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"EVERYONE KNOWS"
When you ask your friends and relatives where do you have service done on your vehicle. The answer usually starts like this. They know a guy or they have this friend. Does your friend or this guy guarantee their work and stand behind the parts they installed. Do they afford you a loaner vehicle. Do they pick your vehicle up and return it. At INTEGRITY AUTO CARE these questions are answered with YES.
I have over 200,000 miles on my truck. Do I really need to say more?
Vehicle: Toyota Tundra
Service Date: 09/05/2017
Review Created: 09/06/2017 12:14 PM
Lee & Leon A. at Integrity Auto Care responded on 09/06/2017

Thanks for the kind words Mike! We do our best to accomodate everyone and their needs! 

Abby C. on 09/06/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Dwayne. He said the service was good.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 09/01/2017
Review Created: 09/06/2017
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 10/02/2017

Thank you Sir.

Emma S. on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Place!"
I am a college student nearby and Integrity Auto was very friendly and efficient when I needed work done.
Vehicle: Honda Accord Cpe
Service Date: 08/30/2017
Review Created: 08/30/2017 08:49 PM
Lee & Leon A. at Integrity Auto Care responded on 08/31/2017

Thanks Emma! We do our best to treat everyone like family, and get you back on the road!

Angel M. on 08/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Angel said the service was done in a timely manner and it was reasonably priced.
Vehicle: Toyota Echo
Category: Service
Service Date: 08/29/2017
Review Created: 08/30/2017
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 10/02/2017

Thank you very much!

Frank M. on 08/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Frank said they are very nice people.
Vehicle: Lincoln Aviator
Category: Service
Service Date: 08/16/2017
Review Created: 08/25/2017
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 10/02/2017

Thank you Sir

Valerie K. on 08/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Valerie said the business was very professional, and quick. They provided great service.
Vehicle: Ram 1500
Category: Service
Service Date: 08/16/2017
Review Created: 08/22/2017
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 09/07/2017

Thanks Valerie! We do our best to be professional and quick!

Charissa L. on 08/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome place "
My oil change was so fast:)
Vehicle: Toyota RAV4
Service Date: 08/18/2017
Review Created: 08/19/2017 06:42 AM
Lee & Leon A. at Integrity Auto Care responded on 08/21/2017

Thanks Charissa! We do our best to get you back on the road! 

Robert B. on 08/17/2017
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Robert said the staff did a very good job. He was very impressed. They have a nice environment for an automotive facility.
Vehicle: Volvo S40
Category: Service
Service Date: 08/11/2017
Review Created: 08/17/2017
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 08/21/2017

Robert, Thank you very much! We do our best to WOW our customers! Hope to see you again!

Dustin K. on 08/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Dustin said there was room for improvement.
Vehicle: Nissan Altima
Category: Service
Service Date: 08/11/2017
Review Created: 08/14/2017
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 10/02/2017

Thank you, Dustin, for the feedback. I will be calling to see what your ideas of improvement might be as we constantly strive for improvement.

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