ReScore Reviews™ (4)

ReScore
Overall Rating 3.25/5Overall Rating 3.25/5Overall Rating 3.25/5rating 3.25rating 3.25
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 6 days ago
Emma H. on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"happy girl"
I am happy with the work done.A nice clean waiting room or a ride to and from my home.






gives me the other things that are needed
Vehicle: Lincoln Continental
Service Date: 02/15/2018
Review Created: 02/16/2018 10:17 AM
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Laura R., Customer Care Satisfaction Manager at Integrity Auto Care responded on 02/16/2018

Thank you, Emma!  We appreciate your review!  I can't wait to hear about your next crafting project.  

Laura Ritch
Customer Care Satisfaction Manager
Integrity Auto Care
815-957-0440
lauraritch@integrity-auto.com
Russ N. on 02/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Russ said he was treated well at the business.
Vehicle: Dodge Avenger
Category: Service
Service Date: 01/24/2018
Review Created: 02/02/2018
This review was collected via phone interview by Customer Research Inc.
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Laura R., Customer Care Satisfaction Manager at Integrity Auto Care responded on 02/05/2018

Thank you for the great review, Russ! We appreciate your business.  

Laura Ritch
Customer Care Satisfaction Manager
Integrity Auto Care
815-957-0440
lauraritch@integrity-auto.com
Heather S. on 02/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Heather said this business is the only place that will provide her with a ride to and from. They are knowledgeable and friendly.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 01/25/2018
Review Created: 02/02/2018
This review was collected via phone interview by Customer Research Inc.
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Laura R., Customer Care Satisfaction Manager at Integrity Auto Care responded on 02/05/2018

Heather, thank you for the great review!  I'm glad that our complimentary curb side pick up and drop off service was helpful to you.  We value your business and look forward to serving you again. 

Laura Ritch
Customer Care Satisfaction Manager
Integrity Auto Care
815-957-0440
lauraritch@integrity-auto.com
James C. on 02/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
James said he likes the people and the service at this business.
Vehicle: Saturn SL
Category: Service
Service Date: 01/29/2018
Review Created: 02/01/2018
This review was collected via phone interview by Customer Research Inc.
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Laura R., Customer Care Satisfaction Manager at Integrity Auto Care responded on 02/05/2018

Thank you for the 5 Star review, James!  We work really hard to ensure that the service provided is top notch.  Thank you for your feed back; we appreciate your business.  

Laura Ritch
Customer Care Satisfaction Manager
Integrity Auto Care
815-957-0440
lauraritch@integrity-auto.com
Jannine N. on 01/31/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Exceptional Service!"
Integrity Auto Care goes above and beyond with promptness, honesty and fair pricing.
Vehicle: Mercedes-Benz E350
Service Date: 01/29/2018
Review Created: 01/31/2018 07:27 PM
Lee & Leon A. at Integrity Auto Care responded on 02/01/2018

Thank you for taking the time to review our services.  We appreciate the great review!!!

Diana M. on 01/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"these people are honest, trust worthy and kind and friendly. they make you comfortable if you have to wait and try to get your work done on your car with great care"
Leon and his son, Laura and all their employees are honest, trust worthy, and kind and friendly. they make you comfortable if you have to wait and try to get your work done on your car with great care and consideration. would not hesitate to take my van there again.
Vehicle: Dodge Grand Caravan
Service Date: 01/19/2018
Review Created: 01/23/2018 05:31 AM
Lee & Leon A. at Integrity Auto Care responded on 02/01/2018

Thank you for taking the time to review our service and the generous words of accolades.  We can't wait to see you back.

Chris P. on 01/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Chris said the staff had good customer service and kept him informed 100 percent of the time about the service. They even emailed him the safety report.
Vehicle: Ford F-150
Category: Service
Service Date: 01/08/2018
Review Created: 01/20/2018
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 02/02/2018

Thank you very much for taking the time to review us and giving such a great review!

Lee C. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"polite and comfortable"
Very warm, kind, relaxed environment. Next time I think I will try the complimentary pick up and drop off service!
Vehicle: Ford Ranger
Service Date: 01/15/2018
Review Created: 01/17/2018 09:22 AM
Lee & Leon A. at Integrity Auto Care responded on 01/18/2018

Awe Wow what a great review! Thank you so much for taking the time to give us such a great review.

Shane S. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Shane said the staff was honest and he never had a problem. It's a good business.
Vehicle: Ram 1500
Category: Service
Service Date: 12/20/2017
Review Created: 01/17/2018
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 02/02/2018

Thank you for the great review!

Ron K. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ron said this business did everything he expected.
Vehicle: Audi A8
Category: Service
Service Date: 01/16/2018
Review Created: 01/17/2018
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 02/01/2018

Thank you for taking the time to review our services. we appreciate the great review!

Joshua F. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joshua said the business responded in a timely manner. The problem was fixed.
Vehicle: Ford Taurus
Category: Service
Service Date: 01/16/2018
Review Created: 01/17/2018
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 02/01/2018

Thank you for taking the time to review our services. we appreciate the great review!

Dave S. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dave said the business did everything he asked for, and he was very happy.
Vehicle: Ford Escape
Category: Service
Service Date: 01/11/2018
Review Created: 01/17/2018
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 01/18/2018

Thank you very much for taking the time to give us a great review.

Ron K. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ron said this business did everything he expected.
Vehicle: Audi A8
Category: Service
Service Date: 01/16/2018
Review Created: 01/17/2018
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 02/01/2018

Thank you for taking the time to review our services. We appreciate the great review!

Joshua F. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joshua said the business responded in a timely manner. The problem was fixed.
Vehicle: Ford Taurus
Category: Service
Service Date: 01/16/2018
Review Created: 01/17/2018
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 02/01/2018

Thank you for taking the time to review our services. We appreciate the great review!

Amanda P. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Amanda said the staff members are great.
Vehicle: Chevrolet TrailBlazer
Category: Service
Service Date: 01/12/2018
Review Created: 01/15/2018
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 01/18/2018

Thank you so much for taking the time to give us a great review!

Patrick M. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Patrick said the business was quick and they did not over charge him. He states they let him know what other work his vehicle needed.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 01/10/2018
Review Created: 01/13/2018
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 01/16/2018

Thank you for taking the time to review us and giving us such a great review too!!

Courtney S. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Courtney said the staff is really thorough.
Vehicle: Mitsubishi Galant
Category: Service
Service Date: 01/09/2018
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 01/16/2018

Thank you for the great review!

Jodi S. on 01/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Jeremy. He said the staff was very cooperative.
Vehicle: Volkswagen Jetta Sedan
Category: Service
Service Date: 12/29/2017
Review Created: 01/03/2018
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 01/10/2018

Thank you for taking the time to review our services, but especially for a great 5-star review!

Mike D. on 01/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mike said the employees treated him well, and did good work.
Vehicle: Lincoln Mark LT
Category: Service
Service Date: 12/29/2017
Review Created: 01/03/2018
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 01/10/2018

Thank you, Mike, for the great review!  

Joe M. on 01/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service at a good price!"
Integrity Auto is an easy place to get an appointment, and the time they get you in and perform the repairs goes by fast, especially when you get to sit and relax in nice comfy chairs! They offer the best parts for your car, with good warranties and service offers, and if you have financial troubles they will offer other alternative parts and services to make sure your car is safe for the road.
Vehicle: Toyota RAV4
Service Date: 01/02/2018
Review Created: 01/02/2018 07:56 PM
Lee & Leon A. at Integrity Auto Care responded on 01/03/2018

Thank you so much for the great review! We appreciate you taking the time out of your day. Thanks again. -Leon

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