ReScore Reviews™ (4)

ReScore
Overall Rating 3.25/5Overall Rating 3.25/5Overall Rating 3.25/5rating 3.25rating 3.25
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
98% Would Recommend
Latest Review 16 days ago
John P. on 11/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
John said this business has great customer service. The gentleman he spoke to on the phone was very friendly and helpful.
Vehicle: Ford Escape
Category: Service
Service Date: 10/30/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 12/14/2017

Thank you very much!

Jim M. on 11/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jim said he was pleasantly surprised with his overall experience. The staff exceeded his expectations. He had a long running problem and the mechanic was knowledgeable in resolving it. The name of the business carried into his experience there.
Vehicle: Ford Pickup
Category: Service
Service Date: 11/24/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 12/14/2017

Thank you very much!

Julia S. on 11/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Julia said the staff went out of their way for her. She had a flat tire and they came to pick the vehicle up and they drove it back after fixing it. They were wonderful, professional, and they did a great job.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 11/13/2017
Review Created: 11/29/2017
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 12/14/2017

Thank you for the great review!

Ashton P. on 11/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ashton said he couldn't have been more pleased with the waiting room. It was adequate and the customer service went above and beyond, which is very important to him.
Vehicle: Nissan Sentra
Category: Service
Service Date: 11/13/2017
Review Created: 11/29/2017
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 12/14/2017

Thank you very much for the great review!

Sue F. on 11/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sue said she is happy with the service she receives.
Vehicle: Lincoln MKX
Category: Service
Service Date: 11/16/2017
Review Created: 11/28/2017
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 12/14/2017

Thank you!

Sherry D. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sherry said they were very efficient. She did not feel rushed when asking questions.
Vehicle: GMC Sonoma
Category: Service
Service Date: 11/17/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 11/24/2017

Thank you for the great review.

Xavier K. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Xavier said this business was pretty good. They provided good customer service and he had a great experience. They were very friendly and they provided helpful information. Everything went smoothly.
Vehicle: Ford Focus
Category: Service
Service Date: 11/09/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 11/24/2017

Thank you for the great review!!

Chuck G. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Exceptional customer service and highest quality automotive maintenance "
Best in class service
Vehicle: Audi Q5
Service Date: 11/15/2017
Review Created: 11/19/2017 07:45 AM
Lee & Leon A. at Integrity Auto Care responded on 11/24/2017

Thank you for the great review!!

Steve R. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Steve said the service was on time and the staff was honest about the price.
Vehicle: Dodge Caliber
Category: Service
Service Date: 11/14/2017
Review Created: 11/17/2017
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 11/24/2017

Thank you, Steve, for the review.

Charissa L. on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great place "
Great job, thanks for doing the free winter check, keep up the great work
Vehicle: Toyota RAV4
Service Date: 11/10/2017
Review Created: 11/11/2017 09:09 PM
Lee & Leon A. at Integrity Auto Care responded on 11/14/2017

Thank you so much for the great review! -Leon

Connie R. on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Connie said this business has good prices.
Vehicle: Toyota Camry
Category: Service
Service Date: 11/02/2017
Review Created: 11/11/2017
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 11/14/2017

Thank you for the review!

Ty B. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"PROFESSIONAL"
The staff at Integrity are of the utmost professionals. They took care of all my vehicle needs in a timely manner. If there were any discrepancies, they were kind enough to call and keep me updated. The owner also took time from his busy schedule to escort me home while my vehicle was being worked on. I highly Integrity Auto Care for your automotive needs.
Vehicle: Chevrolet Silverado 1500
Service Date: 11/03/2017
Review Created: 11/09/2017 05:18 AM
Lee & Leon A. at Integrity Auto Care responded on 11/10/2017

Thank you so much for the kind words! -Leon

Steve B. on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Well organized car repar shop."
Clean waiting area, good mechanics, detailed documentation.
Vehicle: Pontiac Vibe
Service Date: 11/01/2017
Review Created: 11/02/2017 12:50 PM
Lee & Leon A. at Integrity Auto Care responded on 11/03/2017

Thank you for the 5-star review! we really appreciate it. -Leon

Jen Y. on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer centered care"
Integrity has always provided great service - I'm glad I found them. They always have someone to give me ride to and from dropping off my car, which has traditionally been a barrier to getting service. My calls are always returned and all calls to the facility are answered with a friendly voice. Written estimates are provided and honored.
Vehicle: Porsche Boxster
Service Date: 10/05/2017
Review Created: 11/02/2017 07:19 AM
Lee & Leon A. at Integrity Auto Care responded on 11/03/2017

Thank you very much for the kind words. -Leon

Maria F. on 10/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"picked up and dropped it off for me."
They picked up my car from my driveway and had it all done and dropped it back off in my driveway before I was even ready for the day. That really helps me, because I don't want to spend my time waiting in a waiting lounge for my car when I can get things done at home. I really do appreciate the curb side service they provide. Thanks again. Maria
Vehicle: Ford Escape
Service Date: 10/19/2017
Review Created: 10/31/2017 10:02 AM
Lee & Leon A. at Integrity Auto Care responded on 10/31/2017

Thank you very much!

Eli L. on 10/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Eli said this business was quick. They got him in and out. The tires have been holding up really well.
Vehicle: Oldsmobile Ciera
Category: Service
Service Date: 10/17/2017
Review Created: 10/25/2017
This review was collected via phone interview by Customer Research Inc.
James C. on 10/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
James said he was satisfied with the service. This business has the best diagnostic equipment. Their prices were high, but they have to be for what they do. He got what he paid for. They are fantastic and he wants them to continue to do well and to grow their business.
Vehicle: Saturn SL
Category: Service
Service Date: 10/06/2017
Review Created: 10/23/2017
This review was collected via phone interview by Customer Research Inc.
Shelby W. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Shelby said she really appreciates the mechanic picking up her vehicle and servicing it.
Vehicle: Hyundai Accent
Category: Service
Service Date: 10/10/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 10/31/2017

Thank you!

Ann H. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ann said the employees were courteous. They provided great service. The work was done quickly. It was done at an affordable price.
Vehicle: Buick Park Avenue
Category: Service
Service Date: 10/09/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
Lee & Leon A. at Integrity Auto Care responded on 10/31/2017

Thank you!!

Judy W. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ms."
The smile with "Hi Judy," Always nice to be called by name.
Vehicle: Ford Edge
Service Date: 10/13/2017
Review Created: 10/14/2017 04:57 AM
Lee & Leon A. at Integrity Auto Care responded on 10/31/2017

Thank you so much!!!

Displaying Review 1 - 20 of 704 in total