Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5rating 4.8

147 Reviews

95% Would Recommend
Latest Review 2 months ago

Reviews


RQ
Robert Q.
Snellville, GA
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/18/2018
Garbage work!
Take my motor off your website! You did not build it and you're a fake! Bad business! I would never recommend anyone to this trash! Kevin is a clown! He has a picture of my motor and doesn't know how to do performance work! Clown!

LK
LaPresa K.
Lawrenceville, GA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2017
A company that lives up to its name
I have been a customer here for a while. I refuse to go anywhere else. Great, courteous and trustworthy service has always been a priority at this shop.

JV
Johnny V.
Peachtree City, GA
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2017 Category: Service
Johnny said they were good. They had a nice guy working. They are way too expensive.
This review was collected via phone interview by Customer Research Inc.

SW
Shirley W.
Lawrenceville, GA
Chrysler PT Cruiser
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2017
Professinal
Up front on repairs

ML
Melinda L.
Lawrenceville, GA
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2017 Category: Service
Melinda said the service was good. They handled her concerns within the day. They went above and beyond to take care of another issue. Adam was great.
This review was collected via phone interview by Customer Research Inc.

TY
Tracie Y.
Duluth, GA
GMC Envoy XL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2017
The service
I have been taking my car to Integrity for awhile now and have always been satisfied with the service and price

JK
Jeff K.
Lawrenceville, GA
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2017
Friendly service
Always friendly and quick service. Always tells you what exactly needs to be done and nothing more.

JJ
Jonathan J.
Lawrenceville, GA
Lexus ES 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2017 Category: Service
Jonathan said the service provided by this business turned out the way he expected.
This review was collected via phone interview by Customer Research Inc.

JH
Johnathan H.
Lawrenceville, GA
Chevrolet Colorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2017 Category: Service
Johnathan said they were fast and they stuck to their word. They kept their appointment.
This review was collected via phone interview by Customer Research Inc.

HK
Hyun K.
Lawrenceville, GA
Infiniti QX56
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2017 Category: Service
Hyun said Adam serviced his vehicle in a timely manner, he was professional, and he saved him a lot of money. He is a really nice guy.
This review was collected via phone interview by Customer Research Inc.

JM
Jerry M.
Flowery Branch, GA
Ford Pickup
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/11/2017 Category: Service
Jerry said this business did not do nothing he asked them to do and they made his vehicle worse than what it was before he took it in. He asked them to fix and or find the problem to his air horns and they did not even touch them. Instead, they provided him with another diagnostic that he did not ask for. Adam, the employee who worked on his vehicle made his battery die. His battery was not dead before coming to this business and now the horn goes off on its own, whenever he turns his vehicle off. Currently, he has to keep his battery charging overnight and he has to remove the fuse to the horn when he turns off his vehicle, so it does not go off. He said Adam is not knowledgeable about vehicles. When Kevin worked on his vehicle in the past, he did a good job. Before he dropped his vehicle off during this most recent visit, he called them twice because he wanted to speak with Kevin. He was not able to get a hold of him. Adam asked him what was wrong and then told him he would be able to fix his vehicle. However, he made the problem much worse. He was inspecting his vehicle and found a yellow wire. It will not connect to anything and he doesn't know where it came from, but it was not there before he took his vehicle in. He said now he has to take his vehicle to another facility to get everything straightened out which is probably going to cost him about $2000. He put his trust in them and they provided bad business.
This review was collected via phone interview by Customer Research Inc.

OM
Oscar M.
Georgia
Scion xB
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2017 Category: Service
Oscar said the business provides good service and he has confidence in them.
This review was collected via phone interview by Customer Research Inc.

MR
Mario R.
Lawrenceville, GA
Buick LeSabre
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
02/08/2017 Category: Service
Mario said they did a diagnostic. It was supposed to be done the same day and it was diagnosed on the third day. They performed an estimate but he doesn't understand why the problem wasn't detected.
This review was collected via phone interview by Customer Research Inc.

ES
Emily S.
Lawrenceville, GA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/03/2017 Category: Service
Emily said this business did a great job.
This review was collected via phone interview by Customer Research Inc.

HD
Huy D.
Lawrenceville, GA
Acura TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2017
Love this place!
One of the best mechanic I've been to. everyone there were very helpful and friendly.

DC
Don C.
Lawrenceville, GA
Volvo C70
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2017 Category: Service
Don said they did what he wanted them to do at this business.
This review was collected via phone interview by Customer Research Inc.

WH
Wylie H.
Snellville, GA
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2017
Integrity.
Will go back soon.

LM
Luis M.
Lawrenceville, GA
Chevrolet S10 Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2016
S-10 Chevrolet
Honesty

RG
Rich G.
Lilburn, GA
Ford Five Hundred
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2016
Up front information
Kevin was very informative and gave us very good information in helping us make a good decision about our options before commiting to any work on our car.

TY
Tracie Y.
Duluth, GA
GMC Envoy XL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2016
Customer service
They are always professional, reasonable and courteous!

Displaying Review 1 - 20 of 147 in total