Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

180 Reviews

98% Would Recommend
Latest Review 26 days ago


Rachell R.
Herndon, VA
Chevrolet Camaro
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
08/30/2018 Category: Service
Rachell said she does not appreciate the advice given to her by the business. She said they charged her $99 for a diagnostic test and said that her alternator was bad and was not charging the battery. Rachell said another business found that she did not need an alternator just a battery, her total bill was $200 as opposed to $1200.
This review was collected via phone interview by Customer Research Inc.
John L., Executive Manager from Intell Auto Service responded on 09/29/2018

Thank you for sharing your feedback with us. We're usually known for our customer service and do our best to provide the best possible level of service. I apologize for not providing more details of the issues with your car. If you would like to discuss further, please contact us. Thank you, we appreciate your business. 

Intell Auto Service
John Lee 
Executive Manager

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