International Sport Motors

Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

121 Reviews

96% Would Recommend
Latest Review about 2 years ago

Reviews


BW
BRIAN W.
San Francisco, CA
Mercedes-Benz ML350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2016
Consistent high quality service
We have been taking our cars to ISM for several years now, and the service is and has always been excellent. In essence it comes down to the personalities, and it seems that Giovanni has created a team of such like staff. I appreciate the candor: they take the time to explain what needs to be done, what can wait until the next service (for example replace tires in 6 months). They also keep you informed about progress and set expectations.

JC
James C.
San Francisco, CA
Jaguar X-Type
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2016
Friendly honest & thorough service
Got very good diagnosis and practical advice. A rarity these days. Wish we had discovered this place a lot sooner! Will be back for sure.

KF
Kevin F.
San Francisco, CA
Porsche Boxster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2016
Used Car inspection
The shop is always clean and well maintained; Gio does a good job doing the inspection of a used car I purchased. Their hourly rate is fair but theie knowledge of cars are well above of other shops.
Gelina A. from International Sport Motors responded on 08/12/2016

Thanks, Kevin.  Can't wait to check out the next one!


CW
Christian W.
San Mateo, CA
Buick Verano
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2016
Of highest quality
Customer service was fantastic and super detailed with explanation and helpfulness. And the place is super clean
Gelina A. from International Sport Motors responded on 08/12/2016

Thanks, Christian!  Happy Ubering!


CS
Charles S.
San Rafael, CA
Audi A8
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2016
Audi Service
Simply, The BEST in the West.
Gelina A. from International Sport Motors responded on 08/01/2016

It's been a pleasure, Charles.  Can't wait for the next experience!


KM
KURT M.
San Francisco, CA
Jaguar XJ8
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2016
Excellent service; good explanations
I had what seemed a minor problem with a repeated warning light that seemed to be a dysfunction of the electronic warning system. It turned out so; but while they had the car, they reviewed its overall operations and updated the entire performance.
Gelina A. from International Sport Motors responded on 08/12/2016

Thanks again, Kurt.  We'll see you for your next oil change.


TA
Tony A.
Audi A6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2016
Awesome service, very professional
International Sport Motors is one of the most professional shops I've dealt with. Really happy about how they handled my car issues
Gelina A. from International Sport Motors responded on 07/20/2016

It was a pleasure meeting you, Tony!


KC
Kenneth C.
South San Francisco, CA
Audi TT
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2016
Cleanliness, friendly and knowledgeable staff.
Awesome place, I will definitely recommend it.
Gelina A. from International Sport Motors responded on 07/20/2016

Thanks for the great review, Ken!


CM
CHRISTIAN M.
San Francisco, CA
BMW 328xi
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2016
Great service, quality, value
Great service, quality, value
Gelina A. from International Sport Motors responded on 07/07/2016

Always a pleasure, Christian!


PR
Paul R.
San Francisco, CA
BMW 335i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2016
diagnostic
Wonderful help and great service. Very honest about pricing and what could or could or could not be fixed.
Gelina A. from International Sport Motors responded on 07/07/2016

Thank you for the wonderful review, Paul.  See you tomorrow!


PA
PEDRO A.
San Francisco, CA
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2016
Profecional
👍🏻
Gelina A. from International Sport Motors responded on 06/27/2016

Thanks, Pedro.  We'll see you soon for your regular service!


JE
Jenny E.
San Francisco, CA
Mercedes-Benz E500
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/19/2016
Mercedes gas cap "issue"
Disappointed. I brought my '04 E500 in because the check engine Indicator was lit. I received a call from them that I was already in for $240 for the diagnosis and that I could expect to pay $1500 for replacing the oil sensor among other things. Based on advice from Mercedes I picked up the car and took off the gas cap and put it back on a few times. The warning light turned off and it has been fine since. Feeling misled and won't return

MC
Mark C.
San Francisco, CA
Volkswagen New Beetle
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2016
Another great job
This is my second time having my car's maintenance done at ISM and it was another fantastic job. The staff are professional, a pleasure to work with, and I wouldn't trust my car in anyone else's hands.

MS
MARCY S.
San Mateo, CA
Land Rover LR3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2016
great people - front office & mechanics
jolina is wonderful 😄

DS
David S.
San Francisco, CA
Mercedes-Benz E350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2016
Great service
ISM saved me substantial money over what MB quoted me for same service

GT
GIULIO T.
Belmont, CA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2016
quite possibly the very best in the city.
Excellent work Wonderful customer service. I recommend this shop to all my friends and they are never disappointed. Quite possibly the very best in the city. Keep up the great work.

GP
Giovanni P.
San Francisco, CA
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2016 Category: Service
Giovanni said they are professional and great to work with.
This review was collected via phone interview by Customer Research Inc.

SL
Stephen L.
San Francisco, CA
BMW 325xi
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2016 Category: Service
Stephen said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
Giovanni P. from International Sport Motors responded on 05/02/2016

Thanks, Stephen.  We hope your new clutch is working out well for you!


AR
Ali R.
San Francisco, CA
Mercedes-Benz ML350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2016 Category: Service
Ali said he took his vehicle to 5 other places and they were rude and they did not have time to work on his vehicle. The mechanic at this facility was nice, friendly and also knowledgeable. They work on the vehicle until it was fixed. The facility was very nice and clean and he really appreciates them only charging him for an hour when they worked on it for an hour and a half.
This review was collected via phone interview by Customer Research Inc.

MH
Meredith H.
San Francisco, CA
Audi A3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2016
Friendliest staff ever!
Best body shop in SF

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