Interstate Auto Care

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5rating 4.7

584 Reviews

ReScore Reviews™ (2)

Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
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95% Would Recommend
Latest Review about 1 month ago

Review for Interstate Auto Care
DAVID S. on 10/19/2015
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Overall Rating 1/5rating 1rating 1rating 1rating 1
"OIL CHANGE 10/16/2015 "
Been a few years since I went to Interstate. First oil change @ Dodge dealer $24.39. Second oil change(AND LAST), @ Interstate $48.01. They quoted me $32.00 up front. Called and said it took 6 quarts instead of five. REALLY!!!
Vehicle: Dodge Journey
Service Date: 10/16/2015
Review Created: 10/19/2015 07:29 AM
Bill N. at Interstate Auto Care responded on 10/19/2015

Contacted customer to clarify my understanding that customer was provided with the cost of $48.01 prior to any work being performed, and that customer authorized it.    Customer was not aware of the fact that this price is for a semi-synthetic oil change and that the Dealer's price of $32.00 is likely for a mineral/conventional based oil change service.    
Customer appreciated our follow-up and clarification.    Offered customer a $10.00 credit on next oil change and reduced total price of $35.00 going forward on this lease vehicle.

Customer stated that this would allow him to continue to bring vehicle in to us due to the proximity of work to Interstate Auto Care.