Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
I stated: The windshield washer nozzles are not working properly. I flushed the lines and have plenty of flow. Please replace both nozzles.
What was written on work order by person who checked me in: Customer states washer nozzles are not shooting please check.
What the service tech wrote on work order: Could not confirm customer concern, nozzles are shooting fluid but does not shoot properly. Attempted to adjust and unclog nozzles but was unable to fix. Recommend replacing the washer nozzles.