I came to J&N Village Automotive on a referral from our daughter who had a great experience with the service and employees this past winter.
My car tire had a slow leak and was not able to get into the place where I purchased the tires from for an appointment for another 5 days and I also had road hazard warranty on my tires.
I called J&N and told them of my plight and they said to bring it right over and they'd check it out. Which they did! Seems I had picked up a nail in the sidewall and it was not able to be fixed. Since I had the road hazard warranty on that tire, I said that I would have the other place replace my tire. J&N did not charge me a dime for their time and service spent diagnosing my tire! I told them I would be back the next time my car needs repairs of any kind! They were extremely helpful and courteous in my time of need. Thanks again for helping me out!
Brought my pickup in to have the brakes serviced. Needed rear brake pads. Appointment was easy to make and within a reasonable time frame. Received a call telling me how much it would cost and when I could expect it to be done. All went as expected. Friendly people to work with and quality service at a fair price.
I had a problem with my car and Nick got us in right away and found the problem and had it fixed the same day and I was able to pick it up at the end of the day. Thanks again!!
Had 100,000 checkup and oil change. Was told two tires were pretty worn down. I didn't have the time to wait one day for J&N to get the tires. They suggested I check with Costco (where I originally bought the tires) to see if I could get them faster. In fact Costco had them in stock and I had them installed the same day.
These guys and gals are great. Always honest and work is completed correctly the first time.
Recommended
KD
KATHI D.
Eagle, WI
Mercedes-Benz C300
09/29/2018
Verified Customer
You find the problem, address it, and off I go!
It’s a “ no drama” place, knowledgeable and efficient.
THEY KNOW THEIR STUFF!
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My car tire had a slow leak and was not able to get into the place where I purchased the tires from for an appointment for another 5 days and I also had road hazard warranty on my tires.
I called J&N and told them of my plight and they said to bring it right over and they'd check it out. Which they did! Seems I had picked up a nail in the sidewall and it was not able to be fixed. Since I had the road hazard warranty on that tire, I said that I would have the other place replace my tire. J&N did not charge me a dime for their time and service spent diagnosing my tire! I told them I would be back the next time my car needs repairs of any kind! They were extremely helpful and courteous in my time of need. Thanks again for helping me out!