Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

51 Reviews

96% Would Recommend
Latest Review 6 months ago

Reviews


DM
DaviLyn M.
Bloomfield, CT
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/22/2017
Bait and switch
Went there today for an oil change. Four months ago, he charged me $29. This time, he tried to charge me $88. We settled on $45.56. I do NOT appreciate his bait & switch tactics. SMH

RD
R D.
West Simsbury, CT
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/05/2017
Stay away, no imports here
Four chances to address an engine light and $550 was not enough, the owner of this shop advised his mechanics to not touch that car anymore....

HB
Harvey B.
West Simsbury, CT
Subaru Forester
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2015 Category: Service
Spoke with Judy. She said she was informed on what needed to be done. They ordered the parts and did the service in a timely manner for a reasonable price. She is happy with the service and the quality of the workmanship.
This review was collected via phone interview by Customer Research Inc.

JM
James M.
Simsbury, CT
Chevrolet Impala
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/16/2015 Category: Service
James said he was satisfied with the service this business provided.
This review was collected via phone interview by Customer Research Inc.

CH
Charles H.
West Simsbury, CT
Acura MDX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2015 Category: Service
Charles said this business was easy to deal with. They provided fast service, and a ride home.
This review was collected via phone interview by Customer Research Inc.

GB
Gretta B.
Simsbury, CT
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2015 Category: Service
Gretta said the employees at this business are very good. The service is good and reliable. They tell her exactly when her vehicle will be serviced and when it will be ready. They are always true to their word and she is happy with them. She likes them and will be back for more service.
This review was collected via phone interview by Customer Research Inc.

PM
Peter M.
West Simsbury, CT
BMW X3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2015 Category: Service
Peter said he always gets great service at the business. They are very friendly and he has recommended them to others.
This review was collected via phone interview by Customer Research Inc.

CM
Chris M.
Burlington, CT
RAM Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2015 Category: Service
Chris said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

LB
Laurie B.
Simsbury, CT
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2015 Category: Service
Laurie said this business was wonderful and they were very accommodating.
This review was collected via phone interview by Customer Research Inc.

JN
Jack N.
Simsbury, CT
Nissan Xterra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2015 Category: Service
Jack said he has always done business with them. It was a good experience and it was also a little pricey.
This review was collected via phone interview by Customer Research Inc.

TP
Ted P.
Simsbury, CT
Cadillac CTS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2015 Category: Service
Ted said he had his vehicle towed to this facility, they looked it over and took care of it. He stated he felt confident with the level of service exhibited.
This review was collected via phone interview by Customer Research Inc.

TM
TRACEY M.
West Simsbury, CT
Toyota Sienna
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2015
Honest and Fair - Mechanics for Life
A wonderful business, which I highly recommend. You will only be charged reasonable rates for parts and the labor is charge is for the time actually spent on servicing your vehicle. The angst of being overcharged with unscrupulous shops will be a thing of the past.

TZ
Tolly Z.
West Simsbury, CT
Subaru Forester
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2015 Category: Service
Tolly said this business kept him well informed.
This review was collected via phone interview by Customer Research Inc.

WS
William S.
North Granby, CT
Toyota Highlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2015 Category: Service
William said this business had great service for a good price.
This review was collected via phone interview by Customer Research Inc.

AW
Alan W.
Simsbury, CT
Acura RDX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2015 Category: Service
Alan said everything was done appropriately and the pricing was good. The customer service was really good.
This review was collected via phone interview by Customer Research Inc.

LY
Linda Y.
Simsbury, CT
Ford Escape
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2015 Category: Service
Linda said the business provides fair, honest service. She has been a customer for years
This review was collected via phone interview by Customer Research Inc.

JS
John S.
Simsbury, CT
Oldsmobile Silhouette
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2015 Category: Service
John said everything at the business went very well and he was very happy. They have good quality, good people, and they do what they promise.
This review was collected via phone interview by Customer Research Inc.

PL
Pam L.
Simsbury, CT
Toyota Sienna
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/31/2015 Category: Service
Spoke with Jeff. He said there was a little problem with his vehicle when he took it home but he is not sure if it was caused by the service this business provided. He has worked with this business for a long time. He appreciates the work they do and he thinks they are nice people.
This review was collected via phone interview by Customer Research Inc.

JS
Jill S.
Connecticut
Volvo V70
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2015 Category: Service
Jill said they were very accommodating and professional. The turnaround time was very quick.
This review was collected via phone interview by Customer Research Inc.

CN
Cory N.
Connecticut
Nissan Sentra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/27/2015 Category: Service
Cory said this business provided good service and everything was good, but they were a little pricey.
This review was collected via phone interview by Customer Research Inc.