Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

312 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


EU
Edward U.
Ballwin, MO
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018
Eddie Uschold
Friendly, quality service!

TG
Ted G.
Valley Park, MO
Volvo S80
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Ted said this place's employees know what they are doing. He has known them for a long time. Ted stated he is bringing all his automotive business here, and these guys are great.
This review was collected via phone interview by Customer Research Inc.

SP
Steve P.
Ballwin, MO
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Steve said that the place has fair pricing and good people.
This review was collected via phone interview by Customer Research Inc.

KM
KIM M.
Ballwin, MO
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018
Great experience
I was in for a routine oil changed and got the same fantastic service I always receive.

JM
Jimmy M.
Chesterfield, MO
Mazda CX-9
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Jimmy said the business is well priced. They are nice friendly people
This review was collected via phone interview by Customer Research Inc.

DP
Don P.
Ballwin, MO
Volkswagen Jetta Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
Don said he is a long time customer and gets along with the staff great.
This review was collected via phone interview by Customer Research Inc.

KL
KEVIN L.
Ballwin, MO
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2018
Fast and friendly service
Stopped in on a Saturday morning with no appointment for a state emission inspection. Was taken in immediately and on my way shortly there after.

Verified Customer
Ballwin, MO
Kia Soul
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/31/2018
Wait
Well first my appointment was put on their calendar on the wrong day and time. Then when I got there and rang the bell it was 10 min before anyone showed up. Then 10 min later I asked how long it would be. I was told 30 min and he went back to his conversation in the office. 10 min after that someone finally started on my car. May or may not refer
MIKE B. from J B Auto And Tire responded on 11/01/2018

We are sorry about the inconvience Barbra, unfortunatly our techincians were overloaded with work because they want to try to and ensure that anyone that has a vehicle problem even if it is just to air up a tire gets back on the road. This can sometimes push back our expected start time. On top of the techinicans being overloaded our service manager had the day off to enjoy Halloween with her kids. We try our best to stay on top of our appointments and get our customers taken care of as quickly as possible and please accept our sincerest apologies for your wait and any confusion on our part.


GH
GREG H.
Ballwin, MO
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2018
Great "hometown feel!"
This place as a great "hometown" feel to it! The staff seems kind, honest, and "down to earth"....

TM
Tina M.
Ballwin, MO
Porsche 914
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Tina said that the place always does a wonderful job, she has been going there for years and years.
This review was collected via phone interview by Customer Research Inc.

SE
Sonia E.
Fenton, MO
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Sonia said they are amazing people. They are very sociable. Also they have low prices and no extra fees.
This review was collected via phone interview by Customer Research Inc.

MS
Mya S.
Ballwin, MO
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/22/2018 Category: Service
Mya said the staff is honest and she trusts their work.
This review was collected via phone interview by Customer Research Inc.

MS
MARTIN S.
Saturn SL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
Radiator replacement
It was finally time to replace a twenty-year-old, leaking radiator. The work was done quickly, professionally, and at a reasonable price. Both Mike and Chelsea were friendly and helpful.

TL
Tad L.
Chesterfield, MO
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Tad said that the place was quick, had good communication and did a good job.
This review was collected via phone interview by Customer Research Inc.

CM
Chase M.
Missouri
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Chase said the business's service was quick, prompt and a good deal better than others.
This review was collected via phone interview by Customer Research Inc.

JB
Jeff B.
Dittmer, MO
Chevrolet Uplander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Jeff said the service was good and seemed quick. They provided information and got him in quickly.
This review was collected via phone interview by Customer Research Inc.

JL
John L.
Ballwin, MO
Saturn LS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
John said the business is always on top of everything. They get the work completed quickly and it's always great.
This review was collected via phone interview by Customer Research Inc.

RB
RICHARD B.
Ballwin, MO
Chevrolet S10 Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018
J B Auto does it right
It’s hard to find a good
Mechanic you can trust. When you find one you go there! Mike does great work and makes sure it is done right.

You can’t go wrong with J B Auto!

CR
Cynthia R.
Missouri
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Cynthia said the business's employees are excellent. They are willing to fit her in, even though she is no longer in the area. They are kind and thorough. She stated she feels her vehicle gets the best synthetic oil for the price. She has already recommended this facility. They do a really solid, good job with her oil change, and she appreciates it.
This review was collected via phone interview by Customer Research Inc.

CL
Carol L.
Chesterfield, MO
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Spoke with John. He said he has been using the business for over 25 years and they are very accommodating.
This review was collected via phone interview by Customer Research Inc.

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