Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

250 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


JL
John L.
Missouri
Ford F-150
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
John said the business got him in and out and they did a good job.
This review was collected via phone interview by Customer Research Inc.

BR
BARBARA R.
Chesterfield, MO
Kia Sedona
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2018
Fast Service
My family have used JB Auto for years and are very happy with the quality and price of their services. Highly recommend!

SB
Sam B.
Ballwin, MO
Scion tC
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Sam said the staff at this business was very friendly and efficient. The prices were good and they got everything done.
This review was collected via phone interview by Customer Research Inc.

BC
Brian C.
Ballwin, MO
Dodge Grand Caravan
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Brian said he is very happy with the facility's service, and they make his vehicle work.
This review was collected via phone interview by Customer Research Inc.

CM
Chase M.
Missouri
Nissan Altima
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Chase said the staff at the facility made it easy and took care of what he needed.
This review was collected via phone interview by Customer Research Inc.

WE
Wasseem E.
Missouri
Toyota RAV4
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Waaaeem said the business is convenient, the staff was nice to talk to and the service was delivered as promised.
This review was collected via phone interview by Customer Research Inc.

SG
steve g.
Ballwin, MO
Dodge Grand Caravan
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018
Quick service
Enjoy the service

LT
Lin T.
Wildwood, MO
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Lin said it's always been a good experience.
This review was collected via phone interview by Customer Research Inc.

DK
David K.
Ballwin, MO
Honda CR-V
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
David said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

GT
Guy T.
Ballwin, MO
Chevrolet Pickup
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018
Honest and Reliable
I have been using this shop for 10+years. They have always been honest on work that needs, or does not need, to be done. They do quality work at reasonable rates.

BM
Bill M.
Ellisville, MO
Cadillac Escalade EXT
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Spoke with Bill's wife. She said the staff have always been honest and faithful with her. She appreciates their loyalty to their customers.
This review was collected via phone interview by Customer Research Inc.

RW
REBECA W.
Ballwin, MO
Nissan Sentra
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2018
Customer Service
There was an issue with my car and they worked on it several times. They explained in great detail what needed to be done what could wait and so forth. I appreciated them taking the time to look so thoroughly at my car and making sure that everything was ok.

WW
Win W.
Ballwin, MO
Honda Accord Sdn
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018
JB auto otive is a place I can trust and know an excelent job will be performed.
I have been taking my cars to JB Auto for 16 years and have always been impressed with the people and the service.

KM
Kim M.
Ballwin, MO
Toyota Matrix
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018 Category: Service
Kim said the staff were always available, and things were done right and on time. She appreciated their devotion to the military.
This review was collected via phone interview by Customer Research Inc.

DK
DON K.
Ballwin, MO
Mercury Grand Marquis
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018
You do what you say, no upselling, trustworthy.
I have used this shop for all of my cars and have yet to find any problem with them and was a mechanic for a number of years myself as well as an inspector.

JE
Jack E.
Ballwin, MO
Chevrolet Malibu
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Spoke with Carol. She said the staff provided good customer service. They have been customers of the business for 30 years, and she stated she hopes they continue to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

BM
Bob M.
Ballwin, MO
Honda Odyssey
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2018
Great service.
Mike cares about both you and your car. After Mike works on your car you can be confident that it is fixed right for a reasonable price.

JD
JOESEPH D.
Pacific, MO
Chevrolet Tahoe
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2018
Scheduled maintenance service
Service and flexibilty was great.

BA
BRIAN A.
Ballwin, MO
Mazda MPV
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018
Honest work. No shenanigans. Good people.
J.B.'s is the trustworthy, down-to-earth automotive shop that you've been looking for. I have been a customer for 18 years and my parents since 1993. Good work, friendly people, honest deal.

TM
Tana M.
Grover, MO
Honda Odyssey
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018 Category: Service
Tana said the business did a good job.
This review was collected via phone interview by Customer Research Inc.