Reviews
JL
John L.
Missouri
Ford F-150
Verified
John said the business got him in and out and they did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.
BR
BARBARA R.
Chesterfield, MO
Kia Sedona
Verified
Fast Service
My family have used JB Auto for years and are very happy with the quality and price of their services. Highly recommend!
Recommended
SB
Sam B.
Ballwin, MO
Scion tC
Verified
Sam said the staff at this business was very friendly and efficient. The prices were good and they got everything done.
Recommended
This review was collected via phone interview by Customer Research Inc.
BC
Brian C.
Ballwin, MO
Dodge Grand Caravan
Verified
Brian said he is very happy with the facility's service, and they make his vehicle work.
Recommended
This review was collected via phone interview by Customer Research Inc.
CM
Chase M.
Missouri
Nissan Altima
Verified
Chase said the staff at the facility made it easy and took care of what he needed.
Recommended
This review was collected via phone interview by Customer Research Inc.
WE
Wasseem E.
Missouri
Toyota RAV4
Verified
Waaaeem said the business is convenient, the staff was nice to talk to and the service was delivered as promised.
Recommended
This review was collected via phone interview by Customer Research Inc.
SG
steve g.
Ballwin, MO
Dodge Grand Caravan
Verified
Quick service
Enjoy the service
Recommended
LT
Lin T.
Wildwood, MO
Verified
Lin said it's always been a good experience.
Recommended
This review was collected via phone interview by Customer Research Inc.
DK
David K.
Ballwin, MO
Honda CR-V
Verified
David said he would recommend this business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
GT
Guy T.
Ballwin, MO
Chevrolet Pickup
Verified
Honest and Reliable
I have been using this shop for 10+years. They have always been honest on work that needs, or does not need, to be done. They do quality work at reasonable rates.
Recommended
BM
Bill M.
Ellisville, MO
Cadillac Escalade EXT
Verified
Spoke with Bill's wife. She said the staff have always been honest and faithful with her. She appreciates their loyalty to their customers.
Recommended
This review was collected via phone interview by Customer Research Inc.
RW
REBECA W.
Ballwin, MO
Nissan Sentra
Verified
Customer Service
There was an issue with my car and they worked on it several times. They explained in great detail what needed to be done what could wait and so forth. I appreciated them taking the time to look so thoroughly at my car and making sure that everything was ok.
Recommended
WW
Win W.
Ballwin, MO
Honda Accord Sdn
Verified
JB auto otive is a place I can trust and know an excelent job will be performed.
I have been taking my cars to JB Auto for 16 years and have always been impressed with the people and the service.
Recommended
KM
Kim M.
Ballwin, MO
Toyota Matrix
Verified
Kim said the staff were always available, and things were done right and on time. She appreciated their devotion to the military.
Recommended
This review was collected via phone interview by Customer Research Inc.
DK
DON K.
Ballwin, MO
Mercury Grand Marquis
Verified
You do what you say, no upselling, trustworthy.
I have used this shop for all of my cars and have yet to find any problem with them and was a mechanic for a number of years myself as well as an inspector.
Recommended
JE
Jack E.
Ballwin, MO
Chevrolet Malibu
Verified
Spoke with Carol. She said the staff provided good customer service. They have been customers of the business for 30 years, and she stated she hopes they continue to keep up the good work.
Recommended
This review was collected via phone interview by Customer Research Inc.
BM
Bob M.
Ballwin, MO
Honda Odyssey
Verified
Great service.
Mike cares about both you and your car. After Mike works on your car you can be confident that it is fixed right for a reasonable price.
Recommended
JD
JOESEPH D.
Pacific, MO
Chevrolet Tahoe
Verified
Scheduled maintenance service
Service and flexibilty was great.
Recommended
BA
BRIAN A.
Ballwin, MO
Mazda MPV
Verified
Honest work. No shenanigans. Good people.
J.B.'s is the trustworthy, down-to-earth automotive shop that you've been looking for. I have been a customer for 18 years and my parents since 1993. Good work, friendly people, honest deal.
Recommended
TM
Tana M.
Grover, MO
Honda Odyssey
Verified
Tana said the business did a good job.
Recommended
This review was collected via phone interview by Customer Research Inc.