Jack Giambalvo Hyundai


Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

2032 Reviews

ReScore Reviews™ (31)

ReScore
Overall Rating 4.1935484/5Overall Rating 4.1935484/5Overall Rating 4.1935484/5Overall Rating 4.1935484/5rating 4.1935484
Original
Overall Rating 2.58065/5Overall Rating 2.58065/5rating 2.58065rating 2.58065rating 2.58065
97% Would Recommend
100% Business Response
Latest Review about 2 hours ago
Shea L. on 02/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tire pressure gauge replacement"
Since buying my 2012 Elantra limited 6 years ago, I have only had service done at the dealership. I have grown to trust Ryan, Michelle and the rest of the team. This was the 3rd tire pressure gauge to be replaced. The first 2 were in December of 2016. Though I could possibly find a less expensive place to take care of the basic needs of my car, I feel having a Hyundai employee working on it is a benefit to me. I will be having to replace my tires for the 2nd time by spring, as I travel quite a bit for work. So the tires and the pressure gauges have been the most expensive work yet to my car. But I do like my Hyundai and will probably get another when my time comes.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 02/14/2018
Service Type: Repair
Review Created: 02/24/2018 01:55 PM
William M. on 02/24/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great service but could be a little faster"
was there for an hour and a half for an inspection and oil change
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 02/21/2018
Service Type: Maintenance
Review Created: 02/24/2018 05:36 AM
Karen W. on 02/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great place to wait for service ."
The service was fast !!!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/20/2018
Service Type: Maintenance
Review Created: 02/23/2018 01:08 PM
Chris B. at Jack Giambalvo Hyundai responded on 02/23/2018

Karen,

I appreciate you sharing such wonderful words of praise. 

Thank you,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Verified Customer on 02/23/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Amazing service"
I love coming here !!!
Vehicle: 2009 Hyundai Veracruz
Category: Service
Service Date: 02/20/2018
Service Type: Maintenance
Review Created: 02/23/2018 11:25 AM
Chris B. at Jack Giambalvo Hyundai responded on 02/23/2018

Thanks so very much for the wonderful feedback. We appreciate the kind words

Regards, 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Verified Customer on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service visit"
Friendly, knowledgeable customer service representatives.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/15/2018
Service Type: Repair
Review Created: 02/22/2018 05:31 PM
Chris B. at Jack Giambalvo Hyundai responded on 02/22/2018

Thanks for the great feedback and your support. 

Regards, 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Verified Customer on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
.
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 02/20/2018
Service Type: Maintenance
Review Created: 02/22/2018 05:10 PM
Chris B. at Jack Giambalvo Hyundai responded on 02/22/2018

Many thanks for the great feedback and your support! 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Mary R. on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Mary R"
Always kind professional and the prices are not bad
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 02/20/2018
Service Type: Repair
Review Created: 02/22/2018 12:36 PM
Chris B. at Jack Giambalvo Hyundai responded on 02/22/2018

Mary,

Thanks for the wonderful feedback and your patronage. We take alot of pride in keeping our prices competitive and still delivering exceptional service. 

Thanks 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Ladonna B. on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"My review on the body shop"
I'd for sure send my car back if anything else happens.not only were they quick but they were great.my car looks brand new again after being hit from behind.i thought for sure you'd be able to tell but nope they made it look new.glen was my adjuster n he was very pleasant.so were everyone else there.thanks so much
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/15/2018
Service Type: Maintenance
Review Created: 02/22/2018 05:17 AM
Chris B. at Jack Giambalvo Hyundai responded on 02/22/2018

Ladonna,

We love seeing our customers receive top notch service in the bodyshop as well as the service dept.. Its our goal to have every dept deliver a 5 star experience. 

Thanks 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Randy S. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast service"
Friendly people great service A+
Vehicle: 2009 Hyundai Genesis
Category: Service
Service Date: 02/19/2018
Service Type: Maintenance
Review Created: 02/21/2018 03:01 PM
Chris B. at Jack Giambalvo Hyundai responded on 02/22/2018

Randy,

Thanks for the perfect 5 star rating, and your patronage. 

Regards, 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Michelle L. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Exceptional Service Advisors that treat you like family!"
I have had the upmost best service experience there. Always a pleasure!
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 02/16/2018
Service Type: Repair
Review Created: 02/21/2018 12:28 PM
Chris B. at Jack Giambalvo Hyundai responded on 02/22/2018

Michelle,

We are glad to see your recent visit was great. Our advisors are an important part of our success. One of our advisor won the regional service advisor contest, and is going to the national competition. They will appreciate reading your kind words. 

Thanks,

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Doris E. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"happy"
the staff and service are very good
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 02/17/2018
Service Type: Maintenance
Review Created: 02/21/2018 11:22 AM
Chris B. at Jack Giambalvo Hyundai responded on 02/22/2018

Dorris,

We appreciate all your support and your kind words. 

Thanks, 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Connie D. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very pleased"
I am very pleased with the service I received.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 02/19/2018
Service Type: Repair
Review Created: 02/21/2018 11:13 AM
Chris B. at Jack Giambalvo Hyundai responded on 02/22/2018

Connie,

Thanks for the the wonderful feedback. 

Much appreciated, 
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Kim C. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great and efficient customer service."
My first visit was a good experience. The staff was friendly and helpful, the service was efficient, and the waiting area was quite comfortable. It was helpful that the customer service person explained everything that would be done, and the expected wait time. Thank you!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/16/2018
Service Type: Repair
Review Created: 02/21/2018 08:45 AM
Chris B. at Jack Giambalvo Hyundai responded on 02/22/2018

Kim,

Thanks so very much for the wonderful review and feedback. 


Regards

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Verified Customer on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No comment "
No comment
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/08/2018
Service Type: Repair
Review Created: 02/20/2018 08:55 PM
Chris B. at Jack Giambalvo Hyundai responded on 02/21/2018

We thank you so much for sharing the positive review and choosing us as your service provider. 

Regards,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Verla G. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Personnel and service"
The personnel are all friendly and willing to help. The service is good, and do not try to “fix something that isn’t broken.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/20/2018 05:34 PM
Chris B. at Jack Giambalvo Hyundai responded on 02/21/2018

Verla, 

Thanks for sharing the awesome review. 

Much appreciated,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Connie R. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast service"
Took my car in for a recall and asked them to check something else out. I Was in/out in less than 30 minutes and my car was washed as well.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 02/16/2018
Service Type: Repair
Review Created: 02/20/2018 01:40 PM
Chris B. at Jack Giambalvo Hyundai responded on 02/20/2018

Connie, 

We thank you for taking the time to leave the great review. 

Regards,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Verified Customer on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everything is outstanding "
Everything is outstanding
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/20/2018 01:10 PM
Chris B. at Jack Giambalvo Hyundai responded on 02/20/2018

So great to hear such wonderful things about the staff. from our loyal customers. 

Thanks 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Verified Customer on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone does a great job servicing our vehicles. "
5 stars
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 02/16/2018
Service Type: Repair
Review Created: 02/20/2018 12:39 PM
Chris B. at Jack Giambalvo Hyundai responded on 02/20/2018

Thanks so much for the wonderful review and time to leave the feedback. 

Thanks, 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Linda S. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
The service department has always been efficient and attentive. No complaints whatsoever!!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 02/09/2018
Service Type: Repair
Review Created: 02/20/2018 12:28 PM
Chris B. at Jack Giambalvo Hyundai responded on 02/20/2018

Linda, 

Thanks so much for the great feedback and time to leave the review. 

Regards,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Manda W. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everyone is awesome "
Very helpful
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/14/2018
Service Type: Repair
Review Created: 02/19/2018 06:12 PM
Chris B. at Jack Giambalvo Hyundai responded on 02/20/2018

Manda,

Its great to see such wonderful words of praise from our customers. 

Much appreciated,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Displaying Review 1 - 20 of 2032 in total