Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

2494 Reviews

ReScore Reviews™ (35)

ReScore
Overall Rating 4.1999991/5Overall Rating 4.1999991/5Overall Rating 4.1999991/5Overall Rating 4.1999991/5rating 4.1999991
Original
Overall Rating 2.57143/5Overall Rating 2.57143/5rating 2.57143rating 2.57143rating 2.57143
97% Would Recommend
100% Business Response
Latest Review about 2 hours ago

Reviews


MB
Maureen B.
Spring Grove, PA
2018 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018 Category: Service
Great salesman!
Your salesman Matt Minnich has gone way beyond what most would do to make a customer happy. He gets our vote for salesman of the year!
RENEE E L., Customer Satisfaction Representative from Jack Giambalvo Hyundai responded on 08/21/2018

Maureen,
Thank you for sharing the 5 star review and taking the time to leave the great feedback. We appreciate the support.

Regards,

Renee Lau
Customer Satisfaction Rep. 
Rlau@giambalvo.com
717-755-2944 Ext: 1315

SM
Shirley M.
Hampstead, MD
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Shirley
Happy with service m
RENEE E L., Customer Satisfaction Representative from Jack Giambalvo Hyundai responded on 08/20/2018

Shirley,

Thank you so much for the great feedback. We appreciate the support.


Regards,

Renee Lau
Customer Satisfaction Rep. 
Rlau@giambalvo.com
717-755-2944 Ext: 1315

Verified Customer
York, PA
2013 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/18/2018 Category: Service
Light bulbs cost a lot
Oil change plus 4 light bulbs wasn't impressed with the light bulbs. But what can you do.
RENEE E L., Customer Satisfaction Representative from Jack Giambalvo Hyundai responded on 08/20/2018

Thank you for sharing the feedback. It’s our goal to provide 5 star service so we appreciate any feedback. We are always striving to improve.


Thanks again,

Renee Lau
Customer Satisfaction Rep. 
Rlau@giambalvo.com
717-755-2944 Ext: 1315

LM
Lisa M.
York, PA
2013 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2018 Category: Service
Great customer service
Always courteous and helpful staff ... super service all around.
RENEE E L., Customer Satisfaction Representative from Jack Giambalvo Hyundai responded on 08/20/2018

Lisa,
We thank you for your continued support with great reviews and patronage.


Regards,

Renee Lau
Customer Satisfaction Rep. 
Rlau@giambalvo.com
717-755-2944 Ext: 1315

RW
Robyn W.
Hanover, PA
2017 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Great people
Great customer service
RENEE E L., Customer Satisfaction Representative from Jack Giambalvo Hyundai responded on 08/18/2018

Robyn,
Thank you for taking the time to leave us great feedback and a 5 star review. We appreciate the support !
Regards,

Renee Lau
Customer Satisfaction Rep. 
Rlau@giambalvo.com
717-755-2944 Ext: 1315

SP
Shelby P.
Gettysburg, PA
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
People and service are great
Your people
RENEE E L., Customer Satisfaction Representative from Jack Giambalvo Hyundai responded on 08/17/2018

Shelby,
Thank you for taking the time to leave a 5 star review. We appreciate the support.


Regards,

Renee Lau
Customer Satisfaction Rep. 
Rlau@giambalvo.com
717-755-2944 Ext: 1315

TA
Thomas A.
Stewartstown, PA
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
friendly and professional
you do a great job, that's why I keep coming back, thanks
RENEE E L., Customer Satisfaction Representative from Jack Giambalvo Hyundai responded on 08/17/2018

Thomas,
Thank you for sharing the 5 star review and taking the time to leave the feedback. We appreciate the continued support.

Regards,

Renee Lau
Customer Satisfaction Rep. 
Rlau@giambalvo.com
717-755-2944 Ext: 1315

RH
Rebecca H.
York, PA
2016 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Friendly service
Customer service
RENEE E L., Customer Satisfaction Representative from Jack Giambalvo Hyundai responded on 08/17/2018

Rebecca,
Thank you so much for the great feedback. We appreciate the support.


Regards,

Renee Lau
Customer Satisfaction Rep. 
Rlau@giambalvo.com
717-755-2944 Ext: 1315

GG
Gordon G.
Lancaster, PA
2013 Hyundai Genesis Co
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Solid Consistant service
I always get consistant service at Jack Giambolvo Hyundai! Everyone is very knowledgable, friendly and professional. You are never pressured into getting service on something you do not need and if there is something requiring attention you can rest assured that the issue requires attention. I have never had a issue at any of the Giambolvo dealerships and they have the customers needs in mind. I been a customer for over 20 years and all I can say is keep doing what your doing the service and advice is top notch.
RENEE E L., Customer Satisfaction Representative from Jack Giambalvo Hyundai responded on 08/17/2018

Gordon,
Thank you so much for the great feedback. We appreciate the continued support! 


Regards,

Renee Lau
Customer Satisfaction Rep. 
Rlau@giambalvo.com
717-755-2944 Ext: 1315

Verified Customer
York, PA
2017 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/16/2018 Category: Service
Good place
Good service good service
RENEE E L., Customer Satisfaction Representative from Jack Giambalvo Hyundai responded on 08/17/2018

Thank you for sharing the feedback. It’s our goal to provide 5 star service so, we appreciate any feedback. We are always striving to improve.


Thanks again,

Renee Lau
Customer Satisfaction Rep. 
Rlau@giambalvo.com
717-755-2944 Ext: 1315

RD
Rose D.
Hallam, PA
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Great service
Friendly and great service
RENEE E L., Customer Satisfaction Representative from Jack Giambalvo Hyundai responded on 08/16/2018

Rose,
Thank you for sharing the 5 star review and taking the time to leave the feedback. We appreciate the support.

Regards,

Renee Lau
Customer Satisfaction Rep. 
Rlau@giambalvo.com
717-755-2944 Ext: 1315

HW
Haley W.
York, PA
2011 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Great Customer Service, Very Friendly!
Everyone is very helpful, and friendly, on the phone and in person.
RENEE E L., Customer Satisfaction Representative from Jack Giambalvo Hyundai responded on 08/16/2018

Haley,
Thank you so much for the great feedback! We appreciate the support.


Regards,

Renee Lau
Customer Satisfaction Rep. 
Rlau@giambalvo.com
717-755-2944 Ext: 1315

CB
Carl B.
Red Lion, PA
2005 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Hyundai
Had the oil changed and a new filter installed. They said it would take approximately 45 minutes to service my car and they were right on the money.
RENEE E L., Customer Satisfaction Representative from Jack Giambalvo Hyundai responded on 08/16/2018

Carl,
Thank you so much for the great feedback. We appreciate the support! 


Regards,

Renee Lau
Customer Satisfaction Rep. 
Rlau@giambalvo.com
717-755-2944 Ext: 1315

Verified Customer
Lancaster, PA
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Great Service
Great Service
RENEE E L., Customer Satisfaction Representative from Jack Giambalvo Hyundai responded on 08/15/2018

Thank you so much for the great feedback. We appreciate the support.


Regards,

Renee Lau
Customer Satisfaction Rep. 
Rlau@giambalvo.com
717-755-2944 Ext: 1315

CH
Clarence H.
Etters, PA
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Timely service
Service manager was very helpful in looking my insurance info up online because they had imprinted my card. We had to take an extra 10 minutes to do this but they still had me out in under an hour.
RENEE E L., Customer Satisfaction Representative from Jack Giambalvo Hyundai responded on 08/15/2018

Clarence,
Thank you so much for the great feedback! We appreciate the support.


Regards,

Renee Lau
Customer Satisfaction Rep. 
Rlau@giambalvo.com
717-755-2944 Ext: 1315

BL
Bonnie L.
Red Lion, PA
2011 Hyundai Elantra To
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Great service
Great and friendly service.
RENEE E L., Customer Satisfaction Representative from Jack Giambalvo Hyundai responded on 08/15/2018

Bonnie,
Thank you so much for the great feedback. We appreciate the support.


Regards,

Renee Lau
Customer Satisfaction Rep. 
Rlau@giambalvo.com
717-755-2944 Ext: 1315

Verified Customer
Seven Valleys, PA
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Fast Friendly Service
Great work, thank you
RENEE E L., Customer Satisfaction Representative from Jack Giambalvo Hyundai responded on 08/14/2018

Thank you for sharing the 5 star review and taking the time to leave the feedback. We appreciate the support.

Regards,

Renee Lau
Customer Satisfaction Rep. 
Rlau@giambalvo.com
717-755-2944 Ext: 1315

RN
Robin N.
York, PA
2018 Hyundai Ioniq Hybr
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Oil. Hange
Perfect. Car wash. Fluid check.
RENEE E L., Customer Satisfaction Representative from Jack Giambalvo Hyundai responded on 08/14/2018

Robin,
Thank you so much for the great feedback. We appreciate the support.


Regards,

Renee Lau
Customer Satisfaction Rep. 
Rlau@giambalvo.com
717-755-2944 Ext: 1315

DH
Dale H.
Dover, PA
2011 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
never have to wait long to get the car backon the road.
not one for doing this keeps asking for more this is all I have.
RENEE E L., Customer Satisfaction Representative from Jack Giambalvo Hyundai responded on 08/14/2018

Dale,
Thank you for taking the time to leave us a 5 star review.  We appreciate the support!
Regards,

Renee Lau
Customer Satisfaction Rep. 
Rlau@giambalvo.com
717-755-2944 Ext: 1315

ST
Stephanie T.
Red Lion, PA
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
5 star
This is my 2nd Hyundai Sonata in 8 years. I have only GREAT things to say about the entire staff @ Giambalvo Hyundai. The sales staff, finance staff, service schedulers and service crew have always been professional, courteous and available to assist in any way. I will continue to return to Giambalvo for my next vehicle, any future service needs and will always recommend them to my family and friends.
RENEE E L., Customer Satisfaction Representative from Jack Giambalvo Hyundai responded on 08/13/2018

Stephanie,
Thank you for sharing the 5 star review. We appreciate the support.


Regards,

Renee Lau
Customer Satisfaction Rep. 
Rlau@giambalvo.com
717-755-2944 Ext: 1315