Jack Giambalvo Hyundai


Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

1735 Reviews

ReScore Reviews™ (27)

ReScore
Overall Rating 4.1111078/5Overall Rating 4.1111078/5Overall Rating 4.1111078/5Overall Rating 4.1111078/5rating 4.1111078
Original
Overall Rating 2.55556/5Overall Rating 2.55556/5rating 2.55556rating 2.55556rating 2.55556
97% Would Recommend
100% Business Response
Latest Review 39 minutes ago
Kenneth P. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service, great people "
Great service, great people
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/18/2017 11:25 AM
Doris E. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"headlight"
When you call they try their best to get you in as soon as they can.
Vehicle: 2007 Hyundai Santa Fe
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/18/2017 11:17 AM
Gordon G. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Years of consistent service "
After 20 + years working with Giambolvo there has been one common service description “consistent”! I have always had fast reliable service regardless of the type of visit. Ryan is always on point and recognizes me and treats me like one of the guys, never pushy or condisending. Ryan explains everything to me and to the other guests in simple terms and is very respectful.
Keep doing what your doing and thank you for the trustworthy advice and service over all these years!

Thanks,
Gordon

Ps. Please bring back the Genesis!
Vehicle: 2013 Hyundai Genesis Co
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/18/2017 10:29 AM
Anthony A. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Excellent excellent
Vehicle: 2016 Hyundai Veloster
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/17/2017 12:20 PM
Chris B. at Jack Giambalvo Hyundai responded on 10/17/2017

Anthony,

We appreciate your time to leave such a great review!! 

Thank you! 
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrogiambalvolvo.com
Kelly R. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick appointments "
I always forget to call when I'm getting close for my oil change. When I call they get me an appointment quickly.
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 10/13/2017
Service Type: Repair
Review Created: 10/17/2017 12:18 PM
Chris B. at Jack Giambalvo Hyundai responded on 10/17/2017

Kelly,

Thanks so very much for sharing the amazing feedback. 

Regards,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Verified Customer on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very kind and friendly staff. :-) "
I like how they are upfront with you if something is wrong and very understanding if you can't fix the issue that day.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/16/2017 10:04 PM
Chris B. at Jack Giambalvo Hyundai responded on 10/17/2017

Many thanks for the perfect rating! 

Thanks,

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
John S. on 10/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Every one is great and very helpful. "
well done
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/16/2017 05:45 PM
Chris B. at Jack Giambalvo Hyundai responded on 10/17/2017

John,

We appreciate your time to leave the feedback. It is our goal to always provide a 5 star experience, if there is anything in particular we can do to improve please let us know. 

Regards,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Walter C. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great People - Great Service"
The folks at Giambalvo Hyundai Service are great.
I bought my Sonata (used) from someone else but I take it here for service.
Warranty work, routine service, body shop - you guys are great!
Thanks so much.
I am very pleased.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/16/2017 08:22 AM
Chris B. at Jack Giambalvo Hyundai responded on 10/17/2017

Walter,

Thanks so much for the wonderful feedback and support. 

Regards,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Edward G. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very friendly "
Very friendly
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/14/2017 08:27 PM
Chris B. at Jack Giambalvo Hyundai responded on 10/16/2017

Mr. Gates,

Thanks for taking the time to share the awesome review! 

Regards,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
GORDON L. on 10/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Collision shop"
My car was finished a week ahead of schedule and it was the most painless experience I have ever had with a dealership/repair shop.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/14/2017 04:42 PM
Chris B. at Jack Giambalvo Hyundai responded on 10/16/2017

Gordon, 

Thanks so very much for the wonderful feedback! 

Regards,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Woody M. on 10/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Don't need a title"
Great service. Although I noticed I was missing a valve stem cap on my passenger side rear tire. I don't know if it was there before service, but I do believe they check tire pressure when in for service and if it was missing would have informed me.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/13/2017 07:07 PM
Chris B. at Jack Giambalvo Hyundai responded on 10/16/2017

Woody,

I apologize for the inconvenience of the missing cap. We do check tire pressure on every visit and would typically replace a missing cap typically. Please feel free to stop by anytime and we would be glad to replace quickly. We have plenty on hand. Thanks again! 

Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Verified Customer on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
They give very good service to their customers.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 10/10/2017
Service Type: Repair
Review Created: 10/12/2017 01:48 PM
Chris B. at Jack Giambalvo Hyundai responded on 10/16/2017

Thank you so very much for the wonderful feedback. 

Regards,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Christopher M. on 10/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Michelle's great"
Easy to deal with
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/12/2017 11:41 AM
Chris B. at Jack Giambalvo Hyundai responded on 10/12/2017

Christopher, 

Thanks so very much for the great feedback. 

Regards, 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Emile S. on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good and timely service"
Good and timely service
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/11/2017 08:00 PM
Chris B. at Jack Giambalvo Hyundai responded on 10/12/2017

Emilie, 

Thanks so much for taking the time to leave the 5 star rating. 

Regards,

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Verified Customer on 10/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Spa for my car"
She needed new tires for inspection and some bulbs needed replaced, got her oil changed and was good to go. It took a while but that is to be expected. Ryan was very helpful with some other questions that I had unrelated to the inspection regarding my warranty and he also helped with pairing my new iPhone to the car. Everyone is consistently pleasant and helpful, every visit.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/11/2017 10:52 AM
Chris B. at Jack Giambalvo Hyundai responded on 10/12/2017

Thanks so much for the great feedback. I will be sure to share the review with Ryan,

Regards,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Robert D. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change and walk around inspection "
Friendly service
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/10/2017 01:37 PM
Chris B. at Jack Giambalvo Hyundai responded on 10/12/2017

Robert, 

Many thanks for the patronage and time to leave the 5 star rating. 

Thanks,

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Joseph T. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wonderful experience"
Awesome people and service! Quick and affordable service.
Vehicle: 2012 Hyundai Accent
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/10/2017 12:59 PM
Chris B. at Jack Giambalvo Hyundai responded on 10/12/2017

Joseph, 

Thanks so much for the great review. 

Regards,

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Brandi M. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Super friendly, fast service"
Always do a great job for whatever service I need!
Vehicle: 2015 Hyundai Sonata Hyb
Category: Service
Service Date: 10/07/2017
Service Type: Maintenance
Review Created: 10/10/2017 12:08 PM
Chris B. at Jack Giambalvo Hyundai responded on 10/12/2017

Brandi,

The staff and I sincerely appreciate your time to leave the great review. 

Regards,

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Deborah B. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"It was very easy "
They are very polite and attenive
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/10/2017 04:29 AM
Chris B. at Jack Giambalvo Hyundai responded on 10/10/2017

Deborah,

Thank you for the awesome review! 

Sincerely,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
Verified Customer on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"oil change"
on time, efficient, friendly
Vehicle: 2015 Hyundai Accent
Category: Service
Service Date: 10/05/2017
Service Type: Maintenance
Review Created: 10/09/2017 03:49 PM
Chris B. at Jack Giambalvo Hyundai responded on 10/10/2017

Thanks so very much for this great review! 

Regards,
Chris 

Chris Brown
Service Manager
717-755-2944 Ext:1361
cbrown@giambalvo.com
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