Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

2299 Reviews

ReScore Reviews™ (33)

ReScore
Overall Rating 4.1515164/5Overall Rating 4.1515164/5Overall Rating 4.1515164/5Overall Rating 4.1515164/5rating 4.1515164
Original
Overall Rating 2.60606/5Overall Rating 2.60606/5rating 2.60606rating 2.60606rating 2.60606
97% Would Recommend
100% Business Response
Latest Review about 3 hours ago

Reviews


GF
Gary F.
Seven Valleys, PA
2018 Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2018 Category: Service
Everyone is very friendly.
Excellent customer service.

TC
Teri C.
York, PA
2013 Hyundai Elantra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2018 Category: Service
Excellent Experience
Friendly and caring employees. Work completed when scheduled. To date, have treated me like I was their #1 customer.

Anonymous avatar
Verified Customer
Mechanicsburg, PA
2018 Hyundai Elantra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2018 Category: Service
Service
I always have a quick and great service when I come here.

RW
Ralph W.
Mount Joy, PA
2016 Hyundai Veloster
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/27/2018 Category: Service
Excellent
Employees

TB
Troy B.
York, PA
2013 Hyundai Santa Fe S
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018 Category: Service
Great service
Great service, did what was expected with great customer service.

Anonymous avatar
Verified Customer
York, PA
2017 Hyundai Accent
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018 Category: Service
details and excellant results
very satisfied

Anonymous avatar
Verified Customer
Red Lion, PA
2014 Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Excellent
I received a very good advice. Perfect solution with my issue.

Anonymous avatar
Verified Customer
York, PA
2017 Hyundai Tucson
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Continuously great!
Customer service is wonderful and the wait time is short. Fair pricing and good service
Cba767caa2700ab72841cff9718b1d7f?s=28
Renee L., Customer Satisfaction Representative from Jack Giambalvo Hyundai responded on 05/25/2018

Thank you for sharing the 5 star review and taking the time to leave great feedback. We appreciate the support! 


Regards,

Renee Lau
Customer Satisfaction Rep. 
Rlau@giambalvo.com
717-755-2944 Ext: 1315

DB
Debra B.
Dallastown, PA
2012 Hyundai Sonata
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Good customer service
Five stars
Cba767caa2700ab72841cff9718b1d7f?s=28
Renee L., Customer Satisfaction Representative from Jack Giambalvo Hyundai responded on 05/25/2018

Debra,

Thank you for sharing the 5 star review and taking the time to leave the feedback. We appreciate the support! 


Regards,

Renee Lau
Customer Satisfaction Rep. 
Rlau@giambalvo.com
717-755-2944 Ext: 1315

RD
Roy D.
Lancaster, PA
2012 Hyundai Elantra To
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Very reliable, and great service
My wait time was no more than expected, and I got great service to my. Car
Cba767caa2700ab72841cff9718b1d7f?s=28
Renee L., Customer Satisfaction Representative from Jack Giambalvo Hyundai responded on 05/24/2018

Roy,

Thank you for sharing the 5 star review and taking the time to leave the feedback. We appreciate the support! 


Regards,

Renee Lau
Customer Satisfaction Rep. 
Rlau@giambalvo.com
717-755-2944 Ext: 1315

Anonymous avatar
Verified Customer
Hallam, PA
2018 Hyundai Elantra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Get cars and service
Giambalvo Hyundai delivers great cars and service.
Cba767caa2700ab72841cff9718b1d7f?s=28
Renee L., Customer Satisfaction Representative from Jack Giambalvo Hyundai responded on 05/24/2018

Thank you for sharing the 5 star review and taking the time to leave the feedback. We appreciate the support! 


Regards,

Renee Lau
Customer Satisfaction Rep. 
Rlau@giambalvo.com
717-755-2944 Ext: 1315

DB
Damien B.
Wrightsville, PA
2018 Hyundai Accent
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Deals on oil change and trans oe tier rotation
Most dealerships or privitely own place i knew a few will have deal on those services for the people that purchased or didnt purchase a car or purchase a year of service
Cba767caa2700ab72841cff9718b1d7f?s=28
Renee L., Customer Satisfaction Representative from Jack Giambalvo Hyundai responded on 05/24/2018

Damien,

Thank you for sharing the 5 star review and taking the time to leave the feedback. We appreciate the support.


Regards,

Renee Lau
Customer Satisfaction Rep. 
Rlau@giambalvo.com
717-755-2944 Ext: 1315

MC
Mary C.
York, PA
2014 Hyundai Santa Fe S
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Great Service
Jack Giambalvo has always provided me with excellent service. No need to go anywhere else.
Cba767caa2700ab72841cff9718b1d7f?s=28
Renee L., Customer Satisfaction Representative from Jack Giambalvo Hyundai responded on 05/24/2018

Mary,

Thank you for sharing the 5 star review and taking the time to leave the feedback. We appreciate the continued support! 


Regards,

Renee Lau
Customer Satisfaction Rep. 
Rlau@giambalvo.com
717-755-2944 Ext: 1315

Anonymous avatar
Verified Customer
York Haven, PA
2018 Hyundai Santa Fe S
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Oil change
Good service
Cba767caa2700ab72841cff9718b1d7f?s=28
Renee L., Customer Satisfaction Representative from Jack Giambalvo Hyundai responded on 05/24/2018

Thank you for sharing the 5 star review and taking the time to leave the feedback. We appreciate the support! 


Regards,

Renee Lau
Customer Satisfaction Rep. 
Rlau@giambalvo.com
717-755-2944 Ext: 1315

DK
Dorothy K.
York, PA
2016 Hyundai Accent
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
General maintence
I always receive the best care. The staff is very friendly, courteous and respectful. The service is rendered in a timely manner.
Cba767caa2700ab72841cff9718b1d7f?s=28
Renee L., Customer Satisfaction Representative from Jack Giambalvo Hyundai responded on 05/21/2018

Dorothy,

Thank you for sharing the 5 star review and taking the time to leave the great feedback. We appreciate the support! 


Regards,

Renee Lau
Customer Satisfaction Rep. 
Rlau@giambalvo.com
717-755-2944 Ext: 1315

AP
Amanda P.
Elizabethtown, PA
2015 Hyundai Accent
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2018 Category: Service
Fast Service!
I live a good distance away now, and I still come back for service! Yes, the state inspection is free, but the service is great and speedy and I’m afraid to go anywhere else. I added 4 brand new tires and and alignment during inspection and still wasn’t there very long (and I even came very early for my appointment.) Hopefully by next year I can purchase my second vehicle from them.
Cba767caa2700ab72841cff9718b1d7f?s=28
Renee L., Customer Satisfaction Representative from Jack Giambalvo Hyundai responded on 05/20/2018

Amanda,
Thank you for sharing the 5 star review and taking the time to leave the positive feedback. We appreciate the continued support!
Regards,

Renee Lau
Customer Satisfaction Rep. 
Rlau@giambalvo.com
717-755-2944 Ext: 1315

KL
Kimberly L.
New Cumberland, PA
2013 Hyundai Elantra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Great job
Staff was courteous and helpful. Pleased with my service.
Cba767caa2700ab72841cff9718b1d7f?s=28
Renee L., Customer Satisfaction Representative from Jack Giambalvo Hyundai responded on 05/19/2018

Kimberly,
Thank you for sharing the 5 star review and taking the time to leave the feedback. We appreciate the support.
Regards,
Renee Lau

Customer Satisfaction Rep. 
Rlau@giambalvo.com
717-755-2944 Ext: 1315

Anonymous avatar
Verified Customer
York, PA
2012 Hyundai Accent
Check 20x19 Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/17/2018 Category: Service
okay
Not always impressed with the service person we seem to end up with most times. Will probably start asking for the other one whom we like better. There should be a way to pull codes after a car has been driven a couple of hundred miles or a way to check to see if a system is about to fail. Have a sensor light and the catalytic converter go out on a major highway in heavy traffic is not fun.
Cba767caa2700ab72841cff9718b1d7f?s=28
Renee L., Customer Satisfaction Representative from Jack Giambalvo Hyundai responded on 05/18/2018

Thank you very much for the feedback. I am sorry your recent visit wasn’t great. Is it possible we could set up a time that you can talk to our Service Manager and discuss it? We take all feedback serious and use it as a learning tool to help us improve. Please email me at Rlau@giambalvo.com to set up a time for a phone call.


Thank you again,

Renee Lau
Customer Satisfaction Rep. 
Rlau@giambalvo.com
717-755-2944 Ext: 1315

BA
Brooke A.
York, PA
2017 Hyundai Elantra
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Great service
The work was done in a timely fashion. Thank you!
Cba767caa2700ab72841cff9718b1d7f?s=28
Renee L., Customer Satisfaction Representative from Jack Giambalvo Hyundai responded on 05/18/2018

Brooke,
Thank you for sharing the 5 star review and taking the time to leave the feedback. We appreciate the support.


Regards,

Renee Lau
Customer Satisfaction Rep. 
Rlau@giambalvo.com
717-755-2944 Ext: 1315

Anonymous avatar
Verified Customer
York, PA
2017 Hyundai Santa Fe
Check 20x19 Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
GREAT SERVICE AS USUAL
ROUTINE MAINTENANCE. BUT IN AND OUT AT THE SCHEDULED TIME
Cba767caa2700ab72841cff9718b1d7f?s=28
Renee L., Customer Satisfaction Representative from Jack Giambalvo Hyundai responded on 05/17/2018

Thank you for sharing the 5 star review and taking the time to leave the feedback. We appreciate the support!


Regards,

Renee Lau
Customer Satisfaction Rep. 
Rlau@giambalvo.com
717-755-2944 Ext: 1315