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James Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(205 Reviews)
96
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

Since 2019, James Automotive has demonstrated an unwavering dedication to our customers’ needs in Springfield, Missouri, and beyond. Our auto shop is proud to be veteran-owned and faith-based, ensuring a service experience like no other. We prioritize genuine car care and customer service in equal spades—we believe you cannot have one Since 2019, James Automotive has demonstrated an unwavering dedication to our customers’ needs in Springfield, Missouri, and beyond. Our auto shop is proud to be veteran-owned and faith-based, ensuring a service experience like no other. We prioritize genuine car care and customer service in equal spades—we believe you cannot have one without the other to run a successful business. James Automotive is built on the foundation of transparency, communication, and honesty. Regardless of what brings you in, you can trust us to be your friend and advisor every step of the way. Our team is small but mighty—and smart, dedicated, and meticulous. With over 60 years in the repair business, we have seen it all, and we can safely say we can help with it all. Whether for routine maintenance, auto repair, or general automotive support, we’re your trusted partner, and we can’t wait to work with you soon! ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(417) 684-5724

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
201 E Sunshine St Springfield, MO 65807
James Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(205 Reviews)

LL
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Larry L.
Springfield, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
10
A rush to judgement.
I would like to retract some statements about James Automotive Repair and all the employees that work there. I without notifying them and letting them address the problem. I was given top shelf service and would like to apologize to everyone I might have offended there. I would highly recommend James Automotive Repair to anyone who might need repair service on their automobile.

JD
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JoEllen D.
Springfield, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2024
10
1998 Chevy Blazer
We needed a second opinion on our 98 Blazer. We bought it cheap and then put too much money in it before we realized how bad the electrical was. Our first bid from another company said it wasn't worth fixing. Thank goodness I reached out to James. They gave us an honest opinion but didn't shy away from making it right. James did 2 pages of work on it and we spent way less than expected. It's street legal and running great. We are so thankful for the folks at James Automotive.

JM
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2022
verified customerVerified Customer
10
Friendly/ Trustworthy
Friendly staff. Honest mechanics. Vehicle was repaired in timely manner. I will recommend to anyone looking for a good mechanic.

ED
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Elena D.
Springfield, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2022
verified customerVerified Customer
10
So happy I found this place!
I found James Automotive while looking through google trying to find a new mechanic because I have a hard time finding a trustworthy one and everyone there was so nice and didn’t make me feel dumb. I would recommend everyone to go here, after I got my car back it drove like new and the problem was fixed. Will be coming back!

SC
Sylvia C.
Springfield, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2022
verified customerVerified Customer
10
Very quick and a good job done
After work today I got my tpms senor fixed. It was quick and the price was great. Scott was very polite and courteous good job.

AK
Angela K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2022
verified customerVerified Customer
10
⭐️⭐️⭐️⭐️⭐️ Service at its finest!
James and his crew went above and beyond to get me back on the road safely and as quickly as possible! Affordable and honest! When I wasn’t sure if it was worth it, they were honest and helpful with pros and cons. ⭐️⭐️⭐️⭐️⭐️

Verified Customer
Springfield, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2022
verified customerVerified Customer
10
Fast friendly service
I was told all the things wrong with my vehicle and I have come here with a previous vehicle they kept my vehicle on the road for this mom and her kids! This is the first mechanic I’ve had the pleasure of coming back to and trusting their every word and trusting that I’m getting a good deal.

DO
Dalton O.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2022
verified customerVerified Customer
10
Fiercely honest and knowledgeable
James Auto could've easily taken advantage of me on billing parts and labor. They were fiercely honest and managed to solve a technical problem many others could not. I highly, highly recommend this garage.

MM
Margie M.
Springfield, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2022
verified customerVerified Customer
9
Oil change
Staff and owner are all awesome and appear to know what they are doing.

KR
Kathy R.
Nixa, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2022
verified customerVerified Customer
10
James Automotive is just the best!
The people @James Automotive go above and beyond to do the best work they can for the best price they can. They are honest and truly care about their customers. I highly recommend!

TS
Taylor S.
Springfield, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2022
verified customerVerified Customer
10
Audi Car Repair
James and Clay saved me a ton of money. Had a different repair shop try to tell me that the head gasket was blown in my car. Turned out to be a coolant leak that the other shop said that they fixed. They had my car completely done within 48 hours. Definitely making them my home shop!

CF
Chelsea F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2022
verified customerVerified Customer
10
Service was great
I had several things that needed to be looked at , new used car to me
All problems addressed and fixed
I felt better after being assured car was in good running order !

MB
Michael B.
Republic, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2022
verified customerVerified Customer
10
Great service
James Automotive has always provided great service and quality work.

BR
Brian R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2022
verified customerVerified Customer
10
Estimate
Scott was very courteous to my situation on my SAAB. Hopefully will be able to get the work I need done.

JJ
Jeff J.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2022
verified customerVerified Customer
10
Awesome service.
I’ve been to this establishment 3 times now and they never disappoint. Always friendly, fair prices, great service. They are my “go-to” for anything automotive and will continue to be.

Displaying Review 1 - 15 of 205 in total
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