Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

432 Reviews

ReScore Reviews™ (6)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 1.83333/5rating 1.83333rating 1.83333rating 1.83333rating 1.83333
93% Would Recommend
100% Business Response
Latest Review about 8 hours ago

Reviews


Verified Customer
Stilwell, OK
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Windshield replacement
Friendly staff
Michael S. from James Hodge Hyundai responded on 07/18/2018

Thank you for the 5 star survey! We thank you so much!


WT
William T.
Porter, OK
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Great Customer Service
All work completed in a timely manner by courteous, knowledgeable, professional, personnel. I’ll be back.
Michael S. from James Hodge Hyundai responded on 07/17/2018

Thank you! See you next time


Verified Customer
Muskogee, OK
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Service
Friendly. Prompt, excellent service
Michael S. from James Hodge Hyundai responded on 07/17/2018

Thank you for the great review!


WB
Wanda B.
Cookson, OK
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Service Dept.
Quick efficient service!
Michael S. from James Hodge Hyundai responded on 07/13/2018

Thank you Wanda! See you next time.


DL
David R L.
Hulbert, OK
2017 Hyundai Ioniq Hybr
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Service
Friendly, efficient, effective service; comfortable waiting area.
Michael S. from James Hodge Hyundai responded on 07/11/2018

We appreciate you taking the time to fill this out. Have a great weekend!


CM
Chandler M.
Tulsa, OK
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Great Fast Service
I dropped my car off for service and it was ready well within the hour. Everyone was friendly and wanted to make sure I had a good experience.
Michael S. from James Hodge Hyundai responded on 07/17/2018

This is what we like to hear! Thank you!


BP
Barbara P.
Tahlequah, OK
2017 Hyundai Santa Fe S
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/09/2018 Category: Service
Intrmittant Ignition Failure
A manufacturing problem.
Michael S. from James Hodge Hyundai responded on 07/10/2018

Thank you so much for taking the time to talk with me this afternoon. I am glad we resolved all of your issues. You may receive a second survey and if there is anyway I can earn those two extra stars from you just let me know! See you when you hit that first oil change! Have a great day!

Michael Sellars


CH
Cindi H.
Broken Arrow, OK
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018 Category: Service
Lifetime oil changes!!
We love our Hyundai & really love lifetime oil changes!!
Michael S. from James Hodge Hyundai responded on 07/10/2018

Thank you so much for the positive response!


PM
Preston M.
Muskogee, OK
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Friendly and great service
Always friendly and thorough. Quick service, good service.
Michael S. from James Hodge Hyundai responded on 07/09/2018

We appreciate your bringing your vehicle here for service, Preston! Thank you for taking the time to fill out the survey!


HM
Howard M.
Muskogee, OK
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Professonal Service
Always friendly and takes care of all your needs and questions
Michael S. from James Hodge Hyundai responded on 07/06/2018

Thank you! We appreciate your business!


TG
Terri G.
Hartshorne, OK
2017 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
happy customer
No matter what my issue is I'm treated like the most important customer ever. My salesman Marcelous Faulk makes it an awesome experience!!
Michael S. from James Hodge Hyundai responded on 07/05/2018

Exactly what we like to hear! Thank you! See you next time.


Verified Customer
Tahlequah, OK
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018 Category: Service
Services was excellent
Took my elantra in for a oil change they had me in and out very quick excellent service
Michael S. from James Hodge Hyundai responded on 07/05/2018

Thank you so much for the positive feedback! We appreciate your business!


BH
Bill H.
Fort Gibson, OK
2014 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2018 Category: Service
Great
Linden was a great help to me.

Bill
Michael S. from James Hodge Hyundai responded on 07/05/2018

Linden will be happy to hear!! Thank you Bill.


RM
Richard M.
Muskogee, OK
2015 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
R. MURPHY
ALWAYS HELPFUL AND HONEST AND GOES BEYOND THE PALE TO SATISFY
Michael S. from James Hodge Hyundai responded on 07/02/2018

Thank you for the positive survey! See you next time.


JG
Johnny G.
Muskogee, OK
2012 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
2012 SUV
Great service manager and fast friendly service.
Michael S. from James Hodge Hyundai responded on 06/28/2018

Thank you so much for the continued business! See you next time.


KJ
Kimberly J.
Hulbert, OK
2016 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
James Hodge Hyundai
The employees are friendly and knowledgeable. its always been a positive experience.

Thank you
Michael S. from James Hodge Hyundai responded on 06/27/2018

Thank you so much for the 5 stars!! We appreciate your business!


EC
Edward C.
Broken Arrow, OK
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Outstanding
Best customer service in the United states.
Michael S. from James Hodge Hyundai responded on 06/27/2018

Now that's saying something!! Thank you so much!


TH
Ted H.
Wagoner, OK
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Ease of obtaining service.
What else can I say, absolutely great service from, beginning to end.
Michael S. from James Hodge Hyundai responded on 06/27/2018

Thank you Ted! Give us a call anytime!


BM
Bonnie M.
Muskogee, OK
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Scheduled service
In and out no long wait waiting room very comfortable
Michael S. from James Hodge Hyundai responded on 06/26/2018

Thank you! We appreciate your business and for taking the time to fill out the survey!


JL
James L.
Mcalester, OK
2016 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Great service!
Great service, friendly staff, professional. I will buy my next car from James Hodge Hyundai.
Michael S. from James Hodge Hyundai responded on 06/26/2018

Thank you so much! We cannot wait.