Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

397 Reviews

ReScore Reviews™ (6)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 1.83333/5rating 1.83333rating 1.83333rating 1.83333rating 1.83333
93% Would Recommend
100% Business Response
Latest Review 11 days ago

Reviews


LF
Lucille F.
Muskogee, OK
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/15/2018 Category: Service
Welcome Home!
As a second time purchaser of a Hyundai, everyone knows me and they are all welcoming and courteous. Makes you feel like home.
Michael S. from James Hodge Hyundai responded on 05/16/2018

Thank you so much for remaining in the Hyundai family! We look forward to servicing your new vehicle!


CW
Charles W.
Muskogee, OK
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Friendly service
Did not push added filters etc...
Michael S. from James Hodge Hyundai responded on 05/15/2018

We only mention what's needed! Thank you!


RM
Ron M.
Eufaula, OK
2013 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Good service
Great people to talk to and handle what needs to be done
Michael S. from James Hodge Hyundai responded on 05/15/2018

Thank you for the repeat business!


AH
Alexandra H.
Tulsa, OK
2018 Hyundai Elantra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/11/2018 Category: Service
Friendliness
Good service for the most part
Michael S. from James Hodge Hyundai responded on 05/12/2018

Thank you for the repeat business! If there is anyway we can earn that 5th star please let us know! Have a wonderful weekend!


Anonymous avatar
Verified Customer
Muskogee, OK
2017 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Friendly, courteous and quick responding.
Their courteous response to customer questions and service are second to none. To date, I am completely satisfied with the sales and service departments.
Michael S. from James Hodge Hyundai responded on 05/12/2018

Thank you so much! We are delighted to hear about the experiences you have had with our dealership!


SD
Sharwin D.
Park Hill, OK
2014 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2018 Category: Service
Hyundai Service Department
Always professional and courteous. We travel a few miles to have our car serviced here and it is worth the trip!
Michael S. from James Hodge Hyundai responded on 05/08/2018

Thank you for making the drive to visit our dealership! We appreciate your business very much.


Anonymous avatar
Verified Customer
Fort Gibson, OK
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2018 Category: Service
Everyone is so friendly.
Everytime we are in there, everyone is super friendly. The customer service is awesome.
Michael S. from James Hodge Hyundai responded on 04/30/2018

Thank you for your feedback, Tristan! We work hard to always provide great service for all of our guests!


SC
Sandra C.
Muskogee, OK
2018 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Efficient service and friendly staff
I am always treated well at James Hodge Huyndai...they are friendly and professional and a pleasure to deal with.
Michael S. from James Hodge Hyundai responded on 04/26/2018

Thank you for the positive survey! We appreciate you taking the time to fill it out.


JG
Johnny G.
Muskogee, OK
2012 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
5 stars
I always receive friendly and excellent service whenever I bring my SUV in for any
type of work. The service manage is outstanding.
Michael S. from James Hodge Hyundai responded on 04/24/2018

Our team appreciates your support, and we can't wait to serve you again soon. Thank you so much!


MA
Martha A.
Muldrow, OK
2015 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
service reveiw
They always get me in and out fast, I'm by myself so I have to depend on them to do it right.
Michael S. from James Hodge Hyundai responded on 04/23/2018

Our team is always glad to help you out, Martha. Stop in any time!


SA
Sharon A.
Okay, OK
2013 Hyundai Veloster
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/22/2018 Category: Service
oil change
Whether I get an oil change, tires rotated or filters change I always received excellent service.
Michael S. from James Hodge Hyundai responded on 04/23/2018

Thank you for your feedback, Sharon! We work hard to always provide great service for all of our guests!


BM
Billie M.
Muskogee, OK
2013 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
Met my needs Quick as a Wink
As I was driving back home from the Post Office a motorist told me my brake light was out. It was after four in the afternoon. I went straight to my dealer and they took care of it and I was home before the storm hit. I can depend on them to take care of my car. That's very important to me!
Michael S. from James Hodge Hyundai responded on 04/20/2018

Our team appreciates your support, and we can't wait to serve you again soon.


JG
Janene G.
Stilwell, OK
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018 Category: Service
oil change
short and sweet!
Michael S. from James Hodge Hyundai responded on 04/19/2018

Thank you for the repeat business!


Anonymous avatar
Verified Customer
Muskogee, OK
2013 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Staff cost effective recommendations for alternatives as well as for services provided.
Awesome first class services with smiles. I'm setting another appointment to install safety and alarm dystem
Michael S. from James Hodge Hyundai responded on 04/23/2018

Our team is always glad to help you out, Ruth. Stop in any time!


AF
Andrea F.
Muskogee, OK
2016 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Excellent Service
Purchased at James Hodge and get free oil changes! Courteous service professionals and staff! Excellent team!
Michael S. from James Hodge Hyundai responded on 04/18/2018

Thank you for the great survey! We appreciate your business.


KJ
Kimberly J.
Hulbert, OK
2016 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
service
yes
Michael S. from James Hodge Hyundai responded on 04/17/2018

Thank you for the repeat business and great survey!


Anonymous avatar
Verified Customer
Tahlequah, OK
2018 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
first scheduled service visit
Friendly staff and knowledge of the cars.
Michael S. from James Hodge Hyundai responded on 04/13/2018

Thank you for the repeat business!


Anonymous avatar
Verified Customer
Muskogee, OK
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Great Service to my Vehicel
My husband took my car in for it's oil change. The staff was courteous and the completed the oil change within 15 to 20 minutes. Great experience.

Cynthia Farr
Michael S. from James Hodge Hyundai responded on 04/13/2018

Thank you so much for bringing your vehicle to us for all of your service!


LC
Lauren C.
Stigler, OK
2015 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Service
I got a tpms sensor changed and was replaced under my warranty. Great service
Michael S. from James Hodge Hyundai responded on 04/11/2018

Thank you so much for choosing James Hodge Hyundai for your vehicle needs!


JB
John B.
Muskogee, OK
2018 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Oil Change
Great Service
Michael S. from James Hodge Hyundai responded on 04/11/2018

Great service is what we're know for! Thank you!