Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

679 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
100% Would Recommend
94% Business Response
Latest Review 5 days ago

Reviews


RW
Rita W.
Broken Arrow, OK
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Spoke with Rita's husband. He said they did what he had asked them to do and finished when he told them to.
This review was collected via phone interview by Customer Research Inc.
Nathan H. from Team-One Automotive responded on 01/16/2019

Thank you for your business!!


DH
Doug H.
Broken Arrow, OK
GMC Yukon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/02/2019 Category: Service
Doug said they had his vehicle for a week.
This review was collected via phone interview by Customer Research Inc.

DM
Darren M.
Tulsa, OK
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018 Category: Service
Darren said they have good service.
This review was collected via phone interview by Customer Research Inc.

MM
Mario M.
Broken Arrow, OK
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Mario said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DB
DEWAYNE B.
Tulsa, OK
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018
Oil change
What can I say, like these guys!
Nathan H. from Team-One Automotive responded on 12/20/2018

Thanks Dewayne!  We like you too!! Thank you for your continued business!


BW
Ben W.
Broken Arrow, OK
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/20/2018 Category: Service
Ben said the staff did a pretty good job, but sometimes the communication wasn't great.
This review was collected via phone interview by Customer Research Inc.

LC
LARRY C.
Broken Arrow, OK
GMC Envoy
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/08/2018
Return Trip/Second Time Around
Took car into shop & it was there over week end for total of 5 days! Initial problem was the sound of car. Paid well over $1100 to get car but it still had loud sound. Took back after about a week. After test drive problem was diagnosed that should have been corrected on first trip. Long story short it was corrected after paying another $150 for parts only as they did waive labor charge, but was disappointed that it required second trip to get it done correctly.

NS
Nelson S.
Broken Arrow, OK
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/08/2018 Category: Service
Nelson said the staff members are professional and knowledgeable with the service they provide.
This review was collected via phone interview by Customer Research Inc.
Nathan H. from Team-One Automotive responded on 12/20/2018

Thank you, Nelson.  We appreciate your business.


PE
Paul E.
Tulsa, OK
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Paul said the business has always been fantastic. He has known Nat for several years and he is always good.
This review was collected via phone interview by Customer Research Inc.
Nathan H. from Team-One Automotive responded on 11/16/2018

Thanks, Paul.  Thank you for your continued business!


TD
Tom D.
Broken Arrow, OK
Saturn Outlook
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Tom said they were honest and do a great job.
This review was collected via phone interview by Customer Research Inc.
Nathan H. from Team-One Automotive responded on 11/16/2018

Thank you, Tom.  We appreciate your business!


MC
Mike C.
Broken Arrow, OK
GMC Envoy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Mike said the business did everything he could hope for and they treated him nice and they were pretty quick too.
This review was collected via phone interview by Customer Research Inc.
Nathan H. from Team-One Automotive responded on 11/14/2018

Thanks, Mike.  We appreciate your business!


SG
Susan G.
Broken Arrow, OK
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Susan said the staff was very helpful and informative. She stated that she really appreciated the transportation provided.
This review was collected via phone interview by Customer Research Inc.
Nathan H. from Team-One Automotive responded on 11/14/2018

Thank you, Susan.  We appreciate your business!!


GP
Glenda P.
TULSA, OK
Acura 2.2CL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Glenda said Troy knows what he's doing. He is professional and she knows she won't have to take the vehicle back. Nate is a great mechanic and she really appreciates him. He takes good care of her vehicle and she said he's the best she's seen.
This review was collected via phone interview by Customer Research Inc.
Nathan H. from Team-One Automotive responded on 11/02/2018

Thank you, Glenda.  We appreciate your business!


PH
Philip H.
Broken Arrow, OK
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Philip said the lady in the front was very attentive to him. He stated the owner asked him what service he wanted done and the service was good.
This review was collected via phone interview by Customer Research Inc.

KH
KURT H.
Tulsa, OK
Buick Enclave
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
Trustworthy
We always bring our cars to Team-One. Larry and his team are trustworthy and efficient.
Nathan H. from Team-One Automotive responded on 10/25/2018

Thank you for your continued business!! 


DH
Doug H.
Broken Arrow, OK
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018 Category: Service
Doug said he appreciated the staff's expertise. He stated they were honest and did not try to up-sell him.
This review was collected via phone interview by Customer Research Inc.
Nathan H. from Team-One Automotive responded on 10/23/2018

Thank you, Doug.  WE appreciate your business!!


LF
LEOLA F.
Tulsa, OK
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
Happy customer
I feel that I am getting dependable service and that I am never overcharged.
Nathan H. from Team-One Automotive responded on 10/17/2018

Thank you for your comment.  We appreciate your business!


EP
Ethan P.
Oklahoma
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/27/2018 Category: Service
Ethan said the business did a great job. He really appreciates his honesty and all of the hard work all of the mechanic's do at this facility.
This review was collected via phone interview by Customer Research Inc.
Nathan H. from Team-One Automotive responded on 10/04/2018

Ethan,

We appreciate your comment and thank you for your business!!


DM
David M.
Broken Arrow, OK
INFINITI G35 Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
David said this business is amazing, Nathan and Larry and all of the staff are so accommodating.
This review was collected via phone interview by Customer Research Inc.
Nathan H. from Team-One Automotive responded on 09/19/2018

Thanks David!!  We appreciate your continued business!


RB
Reid B.
Tulsa, OK
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Reid said the business serviced his vehicle in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Nathan H. from Team-One Automotive responded on 09/18/2018

Thank you for your continued business!!