Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

692 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
100% Would Recommend
93% Business Response
Latest Review 11 days ago

Reviews


KB
KEVIN B.
Tulsa, OK
Honda Pilot
Verified Customer
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04/11/2019
Honesty
Team One is the best. Very honest people! Nate is amazing. He always takes time to explain things. They stand behind their work!!
Nathan H. from Team-One Automotive responded on 04/11/2019

Thanks, Kevin!  We appreciate your business.


PM
PATTI M.
Claremore, OK
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019
Always great
I've been using Team One for a number of years now. They are a very professional group without being stuffy. Nate and Larry have a great group of technicians. They are very thorough with any work done. I have never been disappointed, or left questioning what was done to my vehicles. And ladies, this is the place to go for an honest mechanic who won't treat you like you don't have a clue. Great group of people!
Nathan H. from Team-One Automotive responded on 04/03/2019

Thanks Patti! We appreciate your business and thank you for being a loyal customer for so many years.


MO
Matthew O.
Oklahoma
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2019 Category: Service
Mathew said he would recommend the business. However the serpentine valve that was put on during his vehicle service split in the middle and the vehicle is now broken down. They will be contacting the business on Monday to resolve the issue.
This review was collected via phone interview by Customer Research Inc.

PC
Patricia C.
Oklahoma
Lincoln MKZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019 Category: Service
Patricia said the staff was nice, and she had no problems.
This review was collected via phone interview by Customer Research Inc.

TB
TIM B.
Broken Arrow, OK
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019
#1 for sure in my book.
Got my Jeep updated and ready for Spring, Oil Change, Belts Serviced and had them fix my Cruise Control. Took it on a little drive on Saturday and enjoyed the performance and the cruise control working properly. I am glad to have found a shop were I get treated well and always advised on what is needed to keep my Jeep Running. I would recommend them to all my family and friends.
Nathan H. from Team-One Automotive responded on 03/04/2019

Thanks, Tim!  We appreciate your continued business!


RF
Rayveon F.
Oklahoma
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019 Category: Service
Rayveon said that she recommends the place for service.
This review was collected via phone interview by Customer Research Inc.

LM
Larry M.
Broken Arrow, OK
Chrysler Sebring
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/22/2019 Category: Service
Larry said he recommends this facility.
This review was collected via phone interview by Customer Research Inc.
Nathan H. from Team-One Automotive responded on 03/04/2019

Thank you for your business, Larry.  We appreciate you!


NS
Nelson S.
Broken Arrow, OK
Ford Edge
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/22/2019 Category: Service
Nelson said it took several days to get his vehicle, because there was a delay on the parts.
This review was collected via phone interview by Customer Research Inc.

SM
Strozier M.
Broken Arrow, OK
Lincoln MKZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019 Category: Service
Strozier said his leak is still leaking but he may have put too much oil in the vehicle. He said the service was good and professional. They were the only ones to figure out what the problem was with his vehicle, and they gave him a lifetime guarantee.
This review was collected via phone interview by Customer Research Inc.
Nathan H. from Team-One Automotive responded on 03/04/2019

Thank you, Strozier, for your review.  We appreciate your business!


NE
Nathan E.
Oklahoma
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019 Category: Service
Nathan said they were professional. They had a clean and inviting environment.
This review was collected via phone interview by Customer Research Inc.
Nathan H. from Team-One Automotive responded on 01/29/2019

Thank you for your comment.  We appreciate your business.


DB
DEWAYNE B.
Tulsa, OK
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019
Friendly and Honest
My car started acting up on Friday night around 5, I called Nate and he told me to bring it by, he ran a test and gave me an idea, kept it for the weekend and had it fixed Monday night because he knew that was my only vehicle. Great service!

MW
MIKE W.
Bixby, OK
Land Rover Range Rover
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019
Range Rover
The guys at team one are awesome. Excellent customer service- Nate is a good honest guy. Great mechanics fair prices
Nathan H. from Team-One Automotive responded on 01/21/2019

Thanks Mike!  We appreciate your business!


ML
Mike L.
Oklahoma
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Mike said the service was good.
This review was collected via phone interview by Customer Research Inc.
Nathan H. from Team-One Automotive responded on 01/21/2019

We appreciate your business!


RW
Rita W.
Broken Arrow, OK
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Spoke with Rita's husband. He said they did what he had asked them to do and finished when he told them to.
This review was collected via phone interview by Customer Research Inc.
Nathan H. from Team-One Automotive responded on 01/16/2019

Thank you for your business!!


DH
Doug H.
Broken Arrow, OK
GMC Yukon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/02/2019 Category: Service
Doug said they had his vehicle for a week.
This review was collected via phone interview by Customer Research Inc.

DM
Darren M.
Tulsa, OK
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018 Category: Service
Darren said they have good service.
This review was collected via phone interview by Customer Research Inc.

MM
Mario M.
Broken Arrow, OK
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Mario said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DB
DEWAYNE B.
Tulsa, OK
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018
Oil change
What can I say, like these guys!
Nathan H. from Team-One Automotive responded on 12/20/2018

Thanks Dewayne!  We like you too!! Thank you for your continued business!


BW
Ben W.
Broken Arrow, OK
Honda Civic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/20/2018 Category: Service
Ben said the staff did a pretty good job, but sometimes the communication wasn't great.
This review was collected via phone interview by Customer Research Inc.

LC
LARRY C.
Broken Arrow, OK
GMC Envoy
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/08/2018
Return Trip/Second Time Around
Took car into shop & it was there over week end for total of 5 days! Initial problem was the sound of car. Paid well over $1100 to get car but it still had loud sound. Took back after about a week. After test drive problem was diagnosed that should have been corrected on first trip. Long story short it was corrected after paying another $150 for parts only as they did waive labor charge, but was disappointed that it required second trip to get it done correctly.