business image

JC Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,441 Reviews)
97

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
3
Total ReScores
5.0
ReScore Average
97
Net Promoter Score ®

Business Details

About

Since 1979 JC Repair, formerly known as Japanese Connection, has been providing Colorado Springs the best in auto and truck repair. We are committed to developing long term relationships with our customers and support their families, businesses, and the community. Our goal is to be your Top Local Repair Shop by providing the best quality Since 1979 JC Repair, formerly known as Japanese Connection, has been providing Colorado Springs the best in auto and truck repair. We are committed to developing long term relationships with our customers and support their families, businesses, and the community. Our goal is to be your Top Local Repair Shop by providing the best quality service and products in the industry. ...more

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(719) 574-5415

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Mountain Time (Us & Canada)
3519 E Boulder St Colorado Springs, CO 80909-6607
JC Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,441 Reviews)

EE
gravatar
ERNEST E.
Colorado Springs, CO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2018
verified customerVerified Customer
It’s how they handle the unexpected that sets them apart
I took my older Toyota in for service after noticing fluid leaking from the power steering rack. I’m about to give the vehicle to my son who is away at college and I really wanted an expert once-over so he wouldn’t have any unpleasant surprises in the middle of nowhere on his drive back to the Pacific Northwest.

In their inspection, JC Repair noted a few minor things in addition to the items I already knew about. They could have suggested some costly work, but they didn’t. I’m already liking this place.

I got the car back and the rear hatch was working well for the first time in years, better than the Toyota dealer’s attempt at a fix when I had recall work done last year.

But then things started going wrong. I noticed a mistake on the invoice and steering fluid leaking. I brought the car back in and they addressed both promptly while I waited even though they had a full load of work on the day after a holiday weekend. How they handled these two issues impressed me. I now have a new favorite mechanic.
Recommended
Kraig H. from JC Repair responded on 05/31/2018 01:35 PM

Ernest it's nice to be part of your automotive family! Thanks Kraig

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.