J C A Auto Services And Sales

Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

218 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
96% Would Recommend
Latest Review 5 months ago

Reviews


KW
KIM W.
Chapin, SC
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018
Outstanding service!
I appreciate the thorough yet quick service they provide. Comfortable waiting area.

DR
Don R.
Irmo, SC
GMC Yukon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/23/2018 Category: Service
Don said his business had their vehicles way in the back. They did not have a very good selection. The vehicles had cloth seats and the salesman was pushing a 4 cylinder vehicle. They had no 6 cylinder vehicles on the lot. He took his vehicle in for service before and it was a night mare. The service people blow smoke and he did not care for the salesmen.
This review was collected via phone interview by Customer Research Inc.

CH
Cory H.
Irmo, SC
Ford Fusion
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/22/2018 Category: Service
Cory said it was very impeccable service, Alex went out of his way to make sure things were taken care of properly and he hopes to keep doing business with them.
This review was collected via phone interview by Customer Research Inc.

BW
BOBBY W.
Irmo, SC
Volkswagen Eos
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018
RCW
Alex and his team are the best. They’re trustworthy and do a great job!
ALEXANDER V. from J C A Auto Services And Sales responded on 08/29/2018

Thank You for the good review Mr. Wilkinson. We are thankfull for all the trust you put on us and we work hard to offer you an even better experience in every interaction.

The Team At JCA

JS
Jeff S.
Columbia, SC
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Spoke with Connie. She said they are very nice and very good. The prices are right and they treat her right.
This review was collected via phone interview by Customer Research Inc.
ALEXANDER V. from J C A Auto Services And Sales responded on 08/15/2018

Connie and Jeff, it is very good for us to know that you guys had a good experience at the workshop. Wellcome the the family of JCA, We are here to offer you the best service every time.

The Team At JCA

MM
Marlin M.
Irmo, SC
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Marlin said everything at the business worked out fine with the repair work.
This review was collected via phone interview by Customer Research Inc.
ALEXANDER V. from J C A Auto Services And Sales responded on 08/15/2018

Thanks so much for your review Marlin. We appreciate very much every recomendation. 

The Team At JCA

JM
Jane M.
Irmo, SC
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Jane said they always do a great job.
This review was collected via phone interview by Customer Research Inc.
ALEXANDER V. from J C A Auto Services And Sales responded on 08/15/2018

Jane thanks so much for taking the time to review us. its allways good to know we are giving a good service to every single customer.

The Team At JCA

Verified Customer
Columbia, SC
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/03/2018
Great people and great service
We are always greeted by very personable staff and the serve they provide has always been timely, well done, and not over exaggerated.
ALEXANDER V. from J C A Auto Services And Sales responded on 08/15/2018

Jackson thank you so much for your kind words and for this great review. We work every day to improve and we will make sure you have an even greater experience next time you visit us!

The Team At JCA

JT
John T.
Irmo, SC
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018 Category: Service
John said they are always courteous and very prompt. John stated he believes they are trustworthy.
This review was collected via phone interview by Customer Research Inc.
ALEXANDER V. from J C A Auto Services And Sales responded on 07/26/2018

John, thanks so much for taking the time for the review. We are glad to know that you are pleased with our Service.

The Team At JCA

JP
John P.
Irmo, SC
Chevrolet
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
John said the business was very, very professional.
This review was collected via phone interview by Customer Research Inc.
ALEXANDER V. from J C A Auto Services And Sales responded on 07/26/2018

John thank you so much for your Review and for choosing us. Log Dogs LLC businness is really important for us and we are glad to receive your trust.

The Team At JCA

TK
Thornton K.
Irmo, SC
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Thornton said the service was excellent.
This review was collected via phone interview by Customer Research Inc.
ALEXANDER V. from J C A Auto Services And Sales responded on 07/26/2018

Thanks for the good review and for taking the time to do it over the phone. You are an excellent client and we appreciate your loyalty 

The Team At JCA

JC
James C.
Irmo, SC
Chevrolet Express Cargo Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Spoke with Chad. He said the business always does a great job.
This review was collected via phone interview by Customer Research Inc.
ALEXANDER V. from J C A Auto Services And Sales responded on 07/26/2018

thanks for the great review! We will work hard to keep doing a great job for you and every other customer!

The Team At JCA

WK
Willie K.
Irmo, SC
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Willie said there were no problems, it was a good price and he couldn't expect more.
This review was collected via phone interview by Customer Research Inc.
ALEXANDER V. from J C A Auto Services And Sales responded on 07/26/2018

Kirby, it is important for us to realise that our customers are content with the service we provide and its price. Looking forward to our next interaction at JCA. 

The Team At JCA

AM
Andy M.
Saint Matthews, SC
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Andy said the employees did everything he needed. They let him know what needed to be done and gave him a fair price.
This review was collected via phone interview by Customer Research Inc.
ALEXANDER V. from J C A Auto Services And Sales responded on 07/26/2018

Thanks Andy for the great review. 

The Team At JCA

BD
Barbara D.
Columbia, SC
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Barbara said the staff at this business were very efficient and they did a good job. They were pleasant to work with. The service was very good.
This review was collected via phone interview by Customer Research Inc.
ALEXANDER V. from J C A Auto Services And Sales responded on 07/26/2018

Hi Barbara, thank you so much for your businness and for trusting JCA. Is allways good to see a good review from you.

The Team At JCA

JR
Jhon R.
South Carolina
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Jhon said he has been going to this business for service for years. They have good deals, and do good work.
This review was collected via phone interview by Customer Research Inc.
ALEXANDER V. from J C A Auto Services And Sales responded on 07/26/2018

Thank you for taking the time to review us. Here at JCA We keep working hard give an even bebtter service every time.

The Team At JCA

EC
ERIKA C.
Irmo, SC
Nissan 350Z
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018
Great Service!!
Alex and his staff along with the mechanics do a great job in diagnosis an issue, going over the issue in detail, and providing you a written quote before any work is done. They back up their work and their prices are very reasonable!!
ALEXANDER V. from J C A Auto Services And Sales responded on 07/13/2018

Hello Erika! We are happy to know that you feel good with the experience We probide. The staff at JCA thank you for this good review. 

The Team At JCA

LD
LUTHER D.
Irmo, SC
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018
As always excellent service.
Great service!! Take great care of my vehicle. JCA treats my truck like it’s there own car.

JS
Johnny S.
Irmo, SC
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Johnny said the employees were very polite. They were very courteous. They were professional. They were knowledgeable. They completed service promptly. They provided reasonable service.
This review was collected via phone interview by Customer Research Inc.

SC
Shannon C.
Fletcher, NC
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Shannon said he had a great overall experience with the business. The staff did a good job and helped him out a lot, their customer service was great. They got him in quickly and got him back out and on the road. He appreciates what they did for him to fix his vehicle.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 218 in total