Western Mass Auto Repair


Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

100 Reviews

97% Would Recommend
Latest Review 22 days ago
Jimmy B. on 08/28/2017
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"Worst service I've ever seen"
These guys are awful. Took two days and they still couldn't install a remote car starter. When I left I couldn't open the car hood -cost me a $100 to fix elsewhere. Stay away.
Service Date: 08/18/2017
Review Created: 08/28/2017 03:44 PM
Brian M. on 06/23/2017
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Brian said his vehicle was at this business for about 11 months. The technician told him he would repair the driveshaft and the rear passenger door that was smashed in. The driveshaft has not been repaired and the rear passenger has been spray painted the wrong color. The dent has not been removed. The breathalyzer is not working and will have to be replaced. The Department of Transportation has sent him two notices stating that the calibration has not been done and he is being fined. His vehicle has been taken to another business for repair work and it's still not working.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 05/26/2017
Review Created: 06/23/2017
This review was collected via phone interview by Customer Research Inc.
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