Western Mass Auto Repair

Overview

Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

107 Reviews

97% Would Recommend
Latest Review 8 months ago

Reviews


RL
Roy L.
Chicopee, MA
Nissan Altima
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/30/2017 Category: Service
Spoke with Kurt. He said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

CK
Chris K.
South Hadley, MA
Chevrolet TrailBlazer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/13/2017 Category: Service
Spoke with Pamela. She said there was a little delay because the wrong part came in.
This review was collected via phone interview by Customer Research Inc.

MG
Mike G.
Holyoke, MA
Dodge Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/09/2017 Category: Service
Mike said he is a repeat customer of the business.
This review was collected via phone interview by Customer Research Inc.

KK
Keith K.
South Hadley, MA
GMC Canyon
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/17/2017 Category: Service
Keith said this business will be checking a few other things on his vehicle, since his check engine light came back on after his last visit. He will continue doing business with them.
This review was collected via phone interview by Customer Research Inc.

SS
Sabrina S.
Chicopee, MA
Nissan Sentra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/14/2017 Category: Service
Sabrina said she brought her vehicle to several people and none of them were able to fix her problem. However, this business was able to fix it and they took care of the problem.
This review was collected via phone interview by Customer Research Inc.

VH
Valencia H.
Amherst, MA
Toyota Camry
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/20/2016 Category: Service
Valencia said the business performed good service.
This review was collected via phone interview by Customer Research Inc.

LH
Lisa H.
Holyoke, MA
Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/29/2016 Category: Service
Lisa said the service was wonderful. The employees are very good to their customers.
This review was collected via phone interview by Customer Research Inc.

BT
Brenda T.
Massachusetts
Ford Taurus
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/29/2016 Category: Service
Brenda said she would recommend this business.
This review was collected via phone interview by Customer Research Inc.

TA
Tonya A.
Massachusetts
Mitsubishi Eclipse
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/13/2016 Category: Service
Tonya said the business was very helpful and nice. They had to come back to her location to service her vehicle because a part was not tightened.
This review was collected via phone interview by Customer Research Inc.