ReScore Reviews™ (3)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
92% Would Recommend
100% Business Response
Latest Review 3 days ago
Leon S. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
" good service"
nice, knowledgable people and good service
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/20/2017 07:48 PM
Anito D. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Hyundia sonata"
Very nice people
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/12/2017
Service Type: Repair
Review Created: 10/19/2017 08:28 PM
John K. on 10/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The definition of service"
First time at the dealership and to say I was impressed is an understatement. I'm a salesman in the Electrical industry and have very high expectations. No only did they meet my expectations they exceeded them.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/14/2017
Service Type: Repair
Review Created: 10/17/2017 02:12 PM
Carol C. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly"
My oil change was in a timely
Manner and explained everything!
Thank You!
Vehicle: 2013 Hyundai Accent
Category: Service
Service Date: 10/11/2017
Service Type: Maintenance
Review Created: 10/16/2017 11:51 AM
Verified Customer on 10/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great service"
Customer appreciation
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/10/2017
Service Type: Maintenance
Review Created: 10/12/2017 11:45 AM
Arthur F. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"A Full Service Dealer"
Brought my 10 year old Sonata there for tires and an alignment. I was treated like I had a new car. I know where my next car will be purchased!
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 10/09/2017
Service Type: Maintenance
Review Created: 10/12/2017 06:42 AM
Verified Customer on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely "
Service was provided in an efficient and timely manner
Vehicle: 2017 Hyundai Sonata Hyb
Category: Service
Service Date: 10/06/2017
Service Type: Repair
Review Created: 10/10/2017 02:30 PM
Rebecca O. on 10/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service"
We got great service and all of our questions were answered without us feeling like we were a bother.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/04/2017
Service Type: Maintenance
Review Created: 10/07/2017 03:26 PM
Verified Customer on 10/06/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Recently relocated from another state, and was pleased with service as I had not bought the vehicle from them."
They were quick, one minor problem which was quickly corrected. Was with my last dealership and totally satisfied for 14 years, and early experience indicates that Jenkins will rank closely with the last one
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/06/2017 10:30 AM
Verified Customer on 10/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service "
I am always pleased with the customer service department at Jenkins Hyundai. They are courteous, timely, and accommodating.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/05/2017 12:36 PM
Mary C. on 10/02/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Very ameanable and kind. "
See my previous note.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 09/23/2017
Service Type: Repair
Review Created: 10/02/2017 07:47 AM
Aaron K., Marketing Director at Jenkins Hyundai responded on 10/03/2017

Mary, I am sorry to see your recent experience you described was not entirely satisfactory. We want to make every visit worthy of five stars, and to deliver you the best service as our valuable customer. We would like to earn your future business, and would appreciate the opportunity to do whatever possible to make things right. Please contact general manager Matt Jenkins at 304-848-6000 or service manager Charley Smith at 304-848-6000 at your convenience.

Thank you,

Aaron P. Kittle
Marketing Director
304-848-6000

Victoria P. on 10/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"courteous"
Simple. Easy and fast
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 10/01/2017 05:04 PM
Aaron K., Marketing Director at Jenkins Hyundai responded on 10/03/2017

Victoria, thank you for your business and the great rating! We look forward to serving you again

Best,

Aaron P. Kittle
Marketing Director
304-848-6000
Jordi B. on 10/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and fast"
I was able to walk in, get my oil changed, all my questions answered, and get out in a timely manner with no appointment needed.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/25/2017
Service Type: Maintenance
Review Created: 10/01/2017 08:08 AM
Aaron K., Marketing Director at Jenkins Hyundai responded on 10/03/2017

Thank you for the great rating! Great to hear your visit was timely, convenient, and five-stars!

Best,

Aaron P. Kittle
Marketing Director
304-848-6000
John A. on 09/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great friendly staff"
Arrived, was taken care of and back on the road quickly!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 09/22/2017
Service Type: Maintenance
Review Created: 09/30/2017 05:31 AM
Aaron K., Marketing Director at Jenkins Hyundai responded on 10/03/2017

Thank you for the five-star rating! We appreciate your business.

Aaron P. Kittle
Marketing Director
304-848-6000
Verified Customer on 09/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick and friendly service."
Great service.
Vehicle: 2017 Hyundai Accent
Category: Service
Service Date: 09/26/2017
Service Type: Maintenance
Review Created: 09/28/2017 02:44 PM
Aaron K., Marketing Director at Jenkins Hyundai responded on 10/03/2017

Thank you for the great rating! We appreciate your patronage!

Aaron P. Kittle
Marketing Director
304-848-6000
Verified Customer on 09/25/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Fast Free Service"
Did great! Complimentary wash would have made it perfect.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 09/20/2017
Service Type: Maintenance
Review Created: 09/25/2017 05:19 PM
Aaron K., Marketing Director at Jenkins Hyundai responded on 10/03/2017

Thank you for the great rating, Melissa. We look forward to serving you again!

Aaron P. Kittle
Marketing Director
304-848-6000
Ray M. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service was fast and professional."
Service was fast and professional.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 09/12/2017
Service Type: Maintenance
Review Created: 09/14/2017 06:45 PM
Aaron K., Marketing Director at Jenkins Hyundai responded on 10/03/2017

Ray, we appreciate your business and the five-star rating. Thanks so much!

Aaron P. Kittle
Marketing Director
304-848-6000
Craig K. on 09/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good Again!"
Everyone there is always friendly and professional!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/02/2017
Service Type: Maintenance
Review Created: 09/09/2017 03:33 AM
Aaron K., Marketing Director at Jenkins Hyundai responded on 09/12/2017

Craig, thank you for the kind words and awesome rating! Your business means a lot to us.

Regards,

Aaron P. Kittle
Marketing Director
304-848-6000
Kalynn G. on 09/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Fast and friendly
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 09/06/2017
Service Type: Maintenance
Review Created: 09/08/2017 02:01 PM
Aaron K., Marketing Director at Jenkins Hyundai responded on 09/12/2017

Kalynn, thank you for your patronage. We appreciate the five stars!

Aaron P. Kittle
Marketing Director
304-848-6000
Steven M. on 09/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"You can get in and out without waiting a long time. At least that is our experience so far. "
Excellent
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 09/02/2017
Service Type: Maintenance
Review Created: 09/06/2017 04:34 PM
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