Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

4760 Reviews

ReScore Reviews™ (96)

ReScore
Overall Rating 4.1979171/5Overall Rating 4.1979171/5Overall Rating 4.1979171/5Overall Rating 4.1979171/5rating 4.1979171
Original
Overall Rating 2.17895/5Overall Rating 2.17895/5rating 2.17895rating 2.17895rating 2.17895
94% Would Recommend
100% Business Response
Latest Review about 4 hours ago

Reviews


Verified Customer
Ocala, FL
2013 Hyundai Elantra Co
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/19/2018 Category: Service
service
need better comm

Verified Customer
Ocala, FL
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Friendly associates
Oil change was finished in a short period of time

NM
Nancy M.
Dunnellon, FL
2017 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Service
Great service dept.

JP
Jules P.
Ocala, FL
2019 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
The people
The people are friendly and curteous

MM
Marygrace M.
Ocala, FL
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
That's why I come back.
The service and attention is excellent. While you wait, someone talks to you about trading in your car for a new one, but always respectful and soft sell.

LS
Leona S.
Hernando, FL
2017 Hyundai Ioniq Hybr
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Friendly service
We were in and out in a good amount of time. The car was washed; however, the windshield was not clean.

GF
Gerry F.
Ocklawaha, FL
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Great service!
Great service and people.

Verified Customer
Ocala, FL
2015 Hyundai Sonata Hyb
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Steering issue resolved without a problem.
Prompt an courteous service.

PJ
Peggy J.
Ocala, FL
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Always Great Service
Everyone was very nice and helpful! Finished my service in a timely manner. Make you feel like your part of the family.

WS
William S.
Lecanto, FL
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Always Great Customer Service
Great staff in both service and sales groups.

Verified Customer
Anthony, FL
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Oil change
Scheduled an oil change which went smoothly. Nice waiting area with complimentary coffee, water and doughnuts. Only negative was sales rep. trying to sell us a one year newer car.

JF
Joseph F.
Lecanto, FL
2013 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Replacement of broken sun visor
Passenger sun visor broke and was promptly fixed under warranty

GV
Gary V.
Hernando, FL
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Outstanding Customer Service!
Joel Downing far exceeded my expectations in providing customer service. Kudos to Joel. He sets the example of excellence for others to achieve.

SM
Sheila M.
Summerfield, FL
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Great Service
Aaron Fields is the best you can ask for anywhere

CK
Cathy K.
Ocala, FL
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Good Service
Took care of my special needs with a smile.

Verified Customer
Ocala, FL
2012 Hyundai Veloster
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/18/2018 Category: Service
Prices for repairs
My sunroof has rust and they want so much money to replace. Service was great but prices are too much high. And I just recently bought this veloster from an outside dealer, I have spent over a thousand dollars on repairs.
AARON J F., ADVISOR from Jenkins Hyundai of Ocala responded on 09/18/2018

Good afternoon! Please contact me when you have a moment. I woud like to make sure all of your concerns are addressed. Thank you, and have a great afternoon!

Aaron Fields
Service Manager
352-620-2264


EB
Edward B.
Ocala, FL
2016 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2018 Category: Service
Service
Waiting room very comfortable. enjoyed coffee and donut. Service proceeded in timely matter. over all good experience

Verified Customer
Ocala, FL
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Scheduled maintenance
According to the appointment and good attention

BW
Barbara W.
Ocala, FL
2012 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Pleasant surroundings
Employees are all very knowledgeable and kind

JB
Jerald B.
Morriston, FL
2017 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2018 Category: Service
customer
just like the service and the employees