Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

4991 Reviews

ReScore Reviews™ (107)

ReScore
Overall Rating 4.2710306/5Overall Rating 4.2710306/5Overall Rating 4.2710306/5Overall Rating 4.2710306/5rating 4.2710306
Original
Overall Rating 2.21698/5Overall Rating 2.21698/5rating 2.21698rating 2.21698rating 2.21698
94% Would Recommend
100% Business Response
Latest Review about 11 hours ago

Reviews


RK
Robert K.
The Villages, FL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/19/2018 Category: Service
MY EXPERIENCE
YOUR PLACE IS SUPER CLEAN AND THE ENTIRE STAFF IS VERY FRIENDLY.

AK
A K.
Dunnellon, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018 Category: Service
Pleasant surroundings and great service. Our salesman is tops. That's why we come back.
Gus it great. Like a friend.

MS
Madelyn S.
The Villages, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2018 Category: Service
Service in Ocala
Employees have been trained correctly. Service on time and top notch.

AL
Alfonso L.
The Villages, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/17/2018 Category: Service
The place is great! All I want a service manager to prove to me that the automatic breaking system is working!
Fair
AARON J F., ADVISOR from Jenkins Hyundai of Ocala responded on 11/19/2018

Good afternoon! I look forward to test driving with you to resolve any concerns you may have! Please feel free to contact me any time! 

Aaron Fields
Service Manager
352-620-2264


Verified Customer
Ocala, FL
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
Great staff.
They have the finest
Hyundai technicians on the planet 🌎.
Plus, they have Gibby

ST
Suzanne T.
Dunnellon, FL
2017 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
Kirstie
Kirstie is my service rep. She is always attentive and takes her time with me. The service dept. never tries to sell me things I really don't need. The wait time is never unreasonable. I can't say enough good things

JM
Jack M.
Dunnellon, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2018 Category: Service
Customer Priority
Every employee conducts themselves in a very professional manner and makes YOU feel like you and your business is TOP PRIORITY !!!! George Franqui kept us very well informed of work needed and work in progress. The person providing the shuttle service did a great job and was outgoing and friendly. The coffee and snack area is a real plus---I'm sure most customers appreciate your hospitality.

AC
Audrey C.
Summerfield, FL
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
david canale
excellent service center. would not recommend buying a car there !!! sales reps can't be trusted...

AP
Amanda P.
Ocala, FL
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Excellent
Customer service was amazing. They still didn't was my car and I saw the lady right it on the paper. But they never wash it so I wasn't so surprised. I will return to with a second guess.

Verified Customer
Ocala, FL
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018 Category: Service
Prompt, professional service
I've been going to Jenkins Hyundai of Ocala to service my vehicles for more than 7 years. This time, my Service Advisor, Kirstie, reminded me of why I continue to do so. She was helpful, prompt and professional. She made sure that I understood my charges and that I was fully satisfied with the service, including explaining the findings of my vehicle's stats - tire wear and pressures, fluids, brake condition etc. I was truly pleased. Thank you!

Verified Customer
Ocala, FL
2016 Hyundai Veloster
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/15/2018 Category: Service
Oil change
Adequate
AARON J F., ADVISOR from Jenkins Hyundai of Ocala responded on 11/15/2018

Good evening! I am sorry to hear your experience was less than perfect. Please contact us to let us know how we can make your next visit a five star event! Thank you, and have a great weekend!

Aaron Fields
Service Manager
352-620-2264


MD
Marjorie D.
The Villages, FL
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Good Service
Always good service with good providers. Nate was excellent to work with.
Patricia S., Customer Relations Specialist from Jenkins Hyundai of Ocala responded on 11/19/2018

We are delighted to know our team provided you with a 5 star experience. Thank you for your business and the positive review!

Patti Spingola
Customer Relations Specialist
Jenkins Hyundai of Ocala
patti_spingola@jenkinscars.com
352-620-2264 x3482

FM
Frank M.
Gainesville, FL
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Good reliable service
Will return when my next oil change is due.
Patricia S., Customer Relations Specialist from Jenkins Hyundai of Ocala responded on 11/19/2018

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

Patti Spingola
Customer Relations Specialist
Jenkins Hyundai of Ocala
patti_spingola@jenkinscars.com
352-620-2264 x3482

EG
Edward G.
Ocala, FL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Hyundai sevice
These guys spent a lot of time finding a small air leak in the emissions system. I know how difficult this could be but they found it and fixed it. Back on the road. Great job!
Patricia S., Customer Relations Specialist from Jenkins Hyundai of Ocala responded on 11/19/2018

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

Patti Spingola
Customer Relations Specialist
Jenkins Hyundai of Ocala
patti_spingola@jenkinscars.com
352-620-2264 x3482

DB
Delmer B.
Summerfield, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
This is repetitious. I've done this too many times.
My previous reviews continue to speak for themselves. Excellent service. No more review requests, please.
Patricia S., Customer Relations Specialist from Jenkins Hyundai of Ocala responded on 11/19/2018

We are delighted to know our team provided you with a 5 star experience. Thank you for your business and the positive review!

Patti Spingola
Customer Relations Specialist
Jenkins Hyundai of Ocala
patti_spingola@jenkinscars.com
352-620-2264 x3482

FE
Felipe E.
Ocala, FL
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Professional services
Good people and good services
Patricia S., Customer Relations Specialist from Jenkins Hyundai of Ocala responded on 11/19/2018

Thank you for choosing us for your service! We appreciate the 5-star review.

Patti Spingola
Customer Relations Specialist
Jenkins Hyundai of Ocala
patti_spingola@jenkinscars.com
352-620-2264 x3482

Verified Customer
Ocala, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
No complaints for this service date...
Appreciated Hyundai for repairing my headlights which displayed early peeling of the clear coat. Thanks to George for getting in touch with me about the problem, setting up my appointment and making the experience hassle-free.
Patricia S., Customer Relations Specialist from Jenkins Hyundai of Ocala responded on 11/19/2018

We appreciate your feedback.  We know you are the reason we are here!

Patti Spingola
Customer Relations Specialist
Jenkins Hyundai of Ocala
patti_spingola@jenkinscars.com
352-620-2264 x3482

KM
Katherine M.
Ocala, FL
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
great service
Its the service dept that really made me realize I wanted to stay with this dealership. I had another great experience when i came in for routine service! I had a service rep that ive never had before and he was awesome!!
Patricia S., Customer Relations Specialist from Jenkins Hyundai of Ocala responded on 11/19/2018

We are delighted to know our team provided you with a 5 star experience. Thank you for your business and the positive review!

Patti Spingola
Customer Relations Specialist
Jenkins Hyundai of Ocala
patti_spingola@jenkinscars.com
352-620-2264 x3482

FW
Frederick W.
Ocala, FL
2010 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Great service!
Workers are awesome!!!! Love the service :) I totally would recommend this place to all my friends and family. I always know that they always will do a awesome job. I trust Jenkins Hyundai. Thanks for always doing a superb job!
Patricia S., Customer Relations Specialist from Jenkins Hyundai of Ocala responded on 11/19/2018

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

Patti Spingola
Customer Relations Specialist
Jenkins Hyundai of Ocala
patti_spingola@jenkinscars.com
352-620-2264 x3482

AG
Anthony G.
Homosassa, FL
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Its a service center, you bring your vehicle and wait.
Service is good
Patricia S., Customer Relations Specialist from Jenkins Hyundai of Ocala responded on 11/19/2018

Thank you for allowing us to earn your business! We are delighted to know our team provided you with excellent service.

Patti Spingola
Customer Relations Specialist
Jenkins Hyundai of Ocala
patti_spingola@jenkinscars.com
352-620-2264 x3482